RoadVitals

1999 Dodge Ram 2500 Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
53
Latest Jan 2, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 313 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1999 Dodge Ram 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 53 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

The 25 most recent of 53, in the owner's own words

AirbagsBody & structureElectrical
Filed Jan 2, 2018

THIS IS MY SECOND COMPLAINT REGARDING DASH BOARD. THE DASH STARTED CRACKING WITH JUST 30,000 MILES ON TRUCK, WHEN I PUT IN COMPLIANT TO NHTSA. NOW 109,000 THE ELECTRICAL, AIR BAGS, COMPUTER HARNESS WIRING ARE EXPOSED WITH A INTERMITTENT STALLING AND A GUESSING GAME FROM AUTHORIZED DODGE DEALERS AS TO WHAT MIGHT BE THE ISSUES. "UNDETERMINED ELECTRICAL SHORTS FROM CRACKED DASH A POSSIBILITY" "ABS SERVICE LIGHT STAYS ON, ALSO "UNDETERMINED BY DEALER", "CAN'T TRACK CODE" "DON'T DRIVE AS AIRBAG MIGHT DEPLOY BECAUSE DASH HAS DASH DEBRIS FROM CRACKS" PLUS HEARING "REFUSE TO SERVICE UNLESS REPLACE THE DASHBOARD" ALL THESE QUOTES WHEN TRYING TO TAKE TO GET THE TRUCK FIXED. MAIN COMPUTER HARNESS INTERMITTENT "NO BUS" CAN'T FIND SHORTS! STALLS OUT ON FREEWAY. THE GLOVE BOX EVEN HANGS ON ONLY ONE SIDE. UNSAFE IF AIRBAGS DEPLOY. SPLINTERING OF REMAINS CHARDS OF FAULTY DASHBOARD PLASTIC, STALL ON FAST LANE OF 14 FREEWAY IN CA HAD TO COAST TO RIGHT SIDE WITH NO POWER STEERING LUCKY THE BRAKES WORKED AND THE TRAFFIC WAS LIGHT. SHORT IN WIRE DUE TO EXPOSED DASH BOARD.

NHTSA ID
11058145
Incident
Jul 23, 2010
Mileage
100,000 mi
Body & structure
Filed Jul 13, 2014

DASH CRACKING. DASH IS IN PIECES AND MAY AFFECT AIRBAG DEPLOYMENT. *TR

NHTSA ID
10610148
Incident
Jun 1, 2012
Body & structure
Filed Apr 28, 2014

DASH COVER AND PLASTIC SUBSTRUCTURE CRACKED AND SHARP PIECES FALLING OFF INTO THE DASH. DASH PULLING AWAY FROM THE FIREWALL ON THE PASSENGER SIDE. HEADLIGHT AND HVAC CONTROL MOUNTING POINTS BROKEN LOSE AND FALLING INTO THE DASH. CONCERNED ABOUT PROPER AIRBAG DEPLOYMENT IN EVENT OF A CRASH WITH LOSE DASH FRAGMENTS AND THE DASH DETACHING FURTHER FROM THE FIREWALL AND BECOMING A PROJECTILE CAUSING ADDITIONAL INJURY TO OCCUPANTS. *JS

NHTSA ID
10585357
Incident
Jul 22, 2013
Mileage
165,000 mi
Body & structure
Filed Apr 3, 2014

MY 1999 DODGE RAM 2500 DASH IS FALLING APART. IT IS STARTING TO "CHUNK" MEANING PIECES ARE COMING OUT OF IT IN WHAT I WOULD DESCRIBE AS SHARP JAGGED "SHARDS" WITH POINTY EDGES. NOTICED IT BEGINNING OF LAST YEAR AS A SINGLE CRACK, NOT IT IS EXTENSIVE AN SPREADING ACROSS MY ENTIRE DASH. I AM CONCERNED BECAUSE NOW WIRING IS EXPOSED WHICH COULD SHORT LIGHTS ETC. THE CHUNKS COULD FLY OUT AT HIGH SPEEDS INTO MY EYES BLINDING MY VISION. IN A WRECK WHO KNOWS WHAT WOULD HAPPEN. *TR

NHTSA ID
10577151
Incident
Sep 27, 2013
Mileage
90,000 mi
Body & structure
Filed Apr 29, 2013
1 injury reported

CRACKED DASHBOARD. I CUT MY FINGER ON THE SHARP EDGE OF THE CRACKED DASHBOARD. I STARTED DOING RESEARCH ON REPAIRING OR REPLACING THE DASHBOARD SO NONE OF MY CHILDREN WOULD INJURE THEMSELVES LIKE I DID. MY RESEARCH FOUND THAT THERE IS A WIDESPREAD PROBLEM WITH DODGE RAM DASHBOARDS CRACKING,SO I DECIDED TO FILE A COMPLAINT. *TR

NHTSA ID
10509832
Incident
Mar 2, 2013
Mileage
110,000 mi
Body & structure
Filed Mar 18, 2013

THE VEHICLE HAS A CRACKED DASHBOARD. SEEMS COMMON FOR SOME MODEL YEAR DODGE RAM PICKUPS. I AM CONCERNED THAT CHUNKS OF THE DASH COULD COME OFF AND BLOW INTO MY FACE WHILE DRIVING WITH THE WINDOWS OPEN. THIS HAS HAPPENED TO OTHERS WHO HAVE A DODGE RAM WITH A CRACKED DASHBOARD. *TR

NHTSA ID
10503428
Incident
Apr 1, 2012
Mileage
160,000 mi
Body & structure
Filed Nov 20, 2012

I HAVE A 1999 DODGE RAM 2500 THAT I PURCHASED NEW. IT HAS NEVER BEEN IN ANY COLLISION NOR SUSTAINED ANY DAMAGE. THE VEHICLE IS NORMALLY PARKED IN A COVERED LOCATION OUT OF THE SUN AND IS WELL MAINTAINED. IN LATE 2009 A SHORT CRACK APPEARED ON THE RIGHT SIDE OF MY VEHICLE DASH EXTENDING FROM THE WINDSHIELD TOWARDS THE PASSENGER SEAT. SEVERAL MONTHS LATER SEVERAL OTHER CRACKS APPEARED. AS OF FALL 2012 SEVERAL MAJOR CRACKS APPEARED IN FRONT OF THE STEERING COLUMN. THE CRACKS ARE JAGGED AND SHARP EXPOSING OCCUPANTS TO BEING CUT. THE DASH APPEARS TO BE RAPIDLY DETERIORATING AND DEFECTIVE AND CONTINUES TO SPALL. ALSO THIS CRACKED DASH APPEARS TO BE A MAJOR SAFETY HAZARD IN THE EVENT OF A COLLISION OR AIR BAG DEPLOYMENT. *TR

NHTSA ID
10485332
Incident
Nov 4, 2009
Body & structure
Filed Sep 10, 2012

THIS VEHICLE IS VERY SELDOM DRIVEN, ONCE A WEEK 1/4 MILE. IT IS PARKED WITH A WINDSHIELD COVER ACROSS WINDSHIELD TO PROTECT DASH. THE DASH IS COMPLETELY FALLING APART IN PIECES. IT BEGAN WITH SMALL HAIRLINE CRACKS, THEN PIECES BEGAN TO FALL IN. IT APPEARS THAT A DEFECTIVE MATERIAL WAS USED TO MAKE THE DASHBOARD. THE PLASTIC HAS TURNED INTO A CERAMIC TYPE MATERIAL. NOW HUGE PIECES ARE FALLING IN. I ORDERED A DASHBOARD COVER WHEN THE PROBLEM FIRST BEGAN BUT BEFORE IT HAS EVEN ARRIVED I AM CONCERNED THAT THERE WON'T BE ANYTHING LEFT TO PLACE THE COVER ON. *TR

NHTSA ID
10474536
Incident
Aug 8, 2012
Mileage
163,000 mi
Body & structure
Filed Apr 12, 2012

TL* THE CONTACT OWNS A 1999 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD CRACKED INTO PIECES. THE CONTACT ALSO STATED THAT THE MANUFACTURER WOULD NOT REPAIR THE DASHBOARD EVEN THOUGH THE AIR BAGS WERE SHOWING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 81,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10454967
Incident
Apr 18, 2007
Body & structure
Filed Sep 24, 2011

THE DASH HAS BROKEN INTO SEVERAL PIECES (THIS IS A SERIOUS SAFETY ISSUE) AND IS NO LONGER INTACT OR ATTACHED TO THE MOUNTING AREAS. IT STARTED WITH ONE LITTLE CRACK AND THEN LARGER PIECES BEGAN BREAKING FREE. THE EDGES ARE VERY SHARP AND WILL CUT YOU. UPON ANY KIND OF IMPACT TO THE VEHICLE, PIECES WILL FLY INTO THE EYES, FACE, BODY AND THE DRIVER OR OCCUPANTS WILL BE INJURED. THIS IS A SERIOUS SAFETY ISSUE. THE TRUCK IS NOT SAFE TO OPERATE/DRIVE WITH THE DASH IN THIS CONDITION. *TR

NHTSA ID
10427034
Incident
Jan 1, 2010
Mileage
60,000 mi
AirbagsBody & structure
Filed Aug 30, 2011

1999 DODGE RAM 2500 PICK-UP. IN 2004 I NOTICED SOME CRACKS IN THE DASH BOARD, WITHIN THE NEXT 12 MONTHS IT WAS SO BAD THAT PIECES OF THE DASH BEGAN TO FALL INSIDE THE INSTRUMENT PANEL. THE AIR BAG ON THE PASSENGER SIDE IS PARTIALLY EXPOSED WHICH IS MY PRIMARY CONCERN. MY WIFE ALSO RECEIVED A CUT ON HER HAND TRYING TO REMOVE A PIECE OF THE DASH FROM INSIDE THE INSTRUMENT PANEL. *TR

NHTSA ID
10422609
Incident
Jan 1, 2004
Body & structure
Filed Aug 25, 2011

I HAVE A 1999 2500 DODGE AND THE DASH IS COMING APART I BOUGHT THIS TRUCK USED 3 YEARS AGO. *TR

NHTSA ID
10421509
Incident
Jun 20, 2008
Body & structure
Filed Jun 4, 2011

1999 DODGE 2500 DASHBOARD FALLING APART BIG CRACKS AND PIECES FALLING IN. *TR

NHTSA ID
10404462
Incident
May 5, 2010
Mileage
95,000 mi
Body & structure
Filed Dec 28, 2010

TL* THE CONTACT OWNS A 1999 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE EXHIBITED A LOUD RATTLING NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FRONT FRAME WAS COMPLETELY RUSTED BEYOND REPAIR. THE VEHICLE WAS NOT BEING DRIVEN DUE TO THE SAFETY HAZARD INVOLVED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,225.

NHTSA ID
10372654
Incident
Dec 10, 2010
Mileage
116,225 mi
Body & structure
Filed Sep 30, 2010

1999 DODGE DASH FALLING APART. *TR

NHTSA ID
10358471
Incident
Jan 1, 2009
Mileage
100,000 mi
Body & structure
Filed Sep 24, 2010

THE DASHBOARD ON MY 99 DODGE RAM P/U HAS HUGE CRACKS AND IT LEAVES SPLINTERS OF PLASTIC THAT HAS BROKEN OFF. THERE IS NO EVENT THAT HAS CAUSED THIS. I JUST NOTICED A SMALL CRACK THEN IT TURNED INTO A LARGER ONE. MY VIN PLATE HAS BEEN MISSING FOR THE PAST 4 YEARS ALSO. I FELL INTO THE DASHBOARD WORKINGS. I AM DREADING THE DAY OF A COLLISION BECAUSE THE DASH IS GOING TO BECOME SHRAPNAL AND INJURE SOMEONE...COULD BE MY WIFE AND TWO DAUGHTERS. HOW WOULD THEY LIKE TO SEE THEIR LOVED ONE WITH A PIECE OF PLASTIC HANGING OUT OF THEIR EYE OR NECK. *TR

NHTSA ID
10357364
Incident
Apr 16, 2002
Body & structure
Filed Sep 14, 2010

DASH IS CRACKING IN FOUR DIFFERENT LOCATIONS AND PIECES ARE BEGINNING TO FALL INSIDE. I'M AFRAID THAT THIS WILL LEAD TO ELECTRICAL SHORTS OR INTERFER WITH THE AIRBAG OPERATION. DODGE WILL DO NOTHING EXCEPT INSTALL NEW DASH FOR $900. *TR

NHTSA ID
10355463
Incident
Aug 15, 2010
Mileage
40,000 mi
Body & structure
Filed Sep 3, 2010

1999 DODGE TRUCK DASHBOARD IS CRACKING, AND CAVING IN. LEAVING LARGE SHARP EDGES. *TR

NHTSA ID
10353707
Incident
Jul 1, 2010
Mileage
70,000 mi
Body & structure
Filed Aug 23, 2010

1999 DODGE RAM 2500 4X4 SLT LARAMIE, THE DASH BOARD IS CRACKED AND FALLING IN. I AM AFRAID IF I GET IN AN ACCIDENT THE CRACKED DASH WILL CAUSE ELECTRICAL PROBLEMS, OR A PROBLEM WITH THE AIRBAGS TO TEAR AND POSSIBLY HURT OR KILL SOMEONE. I BELIEVE IT IS A MANUFACTURE PROBLEM AND NOT THE OWNERS PROBLEM LIKE CHRYSLER CLAIMS WHEN YOU CONTACT THEM. MY TRUCK HAS BEEN GARAGE KEPT FOR THE LAST 7 YRS AND IT IS STILL CRACKING. CHRYSLER CLAIMS THAT IF THERE WERE A COVER ON IT, IT WOULDN'T CRACK. I DIDN'T HEAR OF CHRYSLER GIVING OUT DASH COVERS TO OWNERS WHO REQUESTED THEM. I BELIEVE THE COMPANY SHOULD ATLEAST REPLACE CRACKED DASHES WITH SOMETHING SAFER! *TR

NHTSA ID
10351195
Incident
Feb 14, 2008
Mileage
115,000 mi
AirbagsBody & structure
Filed Aug 7, 2010

I OWN A 1999 DODGE RAM. AS I UNDERSTAND, YOU HAVE RECEIVED TENS OF THOUSANDS OF COMPLAINTS REGARDING THE DASH PLASTIC FAILURE. AS I READ THE POSTS, I SEE THAT AN OVERWHELMING MAJORITY OF THESE VEHICLES (DODGE RAM) ALL HAVE THE SAME PROBLEM. THE ENTIRE PLASTIC DASH SPLINTERS INTO SHARDS, REGARDLESS OF TIME OR CARE AND UPKEEP. SO HAS MINE. I WOULD LIKE TO EMPHATICALLY ADD MY NAME TO THE GROWING LIST OF DISGUSTED OWNERS. I AM MORE THAN CONCERNED ABOUT THE SHARDS OF PLASTIC AROUND THE AIRBAG. WHAT WILL HAPPEN TO MY PASSENGER(S) IF THE AIR BAG DEPLOYS? I WORK AS A FIREFIGHTER, AND HAVE SEEN FIRST-HAND THE RESULTS OF THE VIOLENT AIR BAG DEPLOYMENT. I CAN'T IMAGINE THE EXTENT OF THE ADDITIONAL INJURIES IF SHARP PIECES OF PLASTIC ARE ADDED TO THE BLAST OF THE AIRBAG. THIS IS NOT MERELY AN ISSUE OF AESTHETICS OR POOR CRAFTSMANSHIP. IT IS A MONUMENTAL SAFETY ISSUE. PLEASE HELP. SENT RESPECTFULLY *TR

NHTSA ID
10347951
Incident
Jan 1, 2000
Body & structure
Filed Jul 27, 2010

1999 DODGE RAM 2500: THE COMPLETE DASH ASSEMBLY IS CRACKING AND FLAKING INTO PIECES ALONG THE TOP COVER FROM LEFT TO RIGHT AND FROM THE CLUSTER TO THE WINDSHIELD. FEATURES ARE CRACKING ALONG THE LOWER SECTION OF DASH, ALSO, FROM THE LEFT TO THE RIGHT SIDE. THIS WILL SOON EFFECT THE STRUCTURAL HOUSING AREA AROUND THE RIGHT SIDE SRS AIRBAG MOUNTING. I'M CONCERNED ABOUT THE STABILITY OF THE SRS AIRBAG DEPLOYMENT FUNCTIONING PROPERLY IN THE EVENT OF DEPLOYMENT. THERE IS ALSO THE POSSIBILITY OF THE WIRING HARNESS BEING DAMAGED OR FAILING DUE TO SHARP EDGES OF THE PLASTIC IN THE DASH ASSEMBLY. IF THE SHARP EDGES CUT THE WIRING AND THE CUT WIRE EDGES RUB TOGETHER, THIS WILL CAUSE A PREMATURE DEPLOYMENT OF THE SRS AIRBAG. THERE IS ALSO A CONCERN OF THE MAIN DASH HARNESS BEING DAMAGED FROM SHARP EDGES AND CAUSING THE POSSIBILITY OF A SHORT BETWEEN VOLTAGE AND GROUND CIRCUITS TOUCHING CAUSING EXCESSIVE HEATING OF SHORTED CIRCUITS AND CAUSING FIRE IN THE BRITTLE PLASTIC AREAS. *TR

NHTSA ID
10345731
Incident
Jul 19, 2010
Mileage
108,000 mi
Body & structure
Filed Apr 11, 2010

THE DASH IN MY 1999 IS FALLING APART. I AM WORRIED ABOUT THE AIR BAGS AND WIRING BEING EXPOSED. I KNOW THIS IS A VERY PROBLEM WITH DODGES. *TR

NHTSA ID
10324958
Incident
Jun 1, 2006
Mileage
125,000 mi
Body & structure
Filed Apr 8, 2010

MULTIPLE FISSURES ARE DEVELOPING IN THE DASH AND THE STRUCTURAL INTEGRITY OF THE ENTIRE CONSOLE IS QUESTIONABLE. *TR

NHTSA ID
10324522
Incident
Dec 1, 2009
Mileage
60,100 mi
Body & structure
Filed Jan 7, 2010

DASH CRACKS WHICH MAY LEAD TO RIPPED AIRBAGS ON DEPLOYMENT. MAY ALSO CUT ELECTRICAL WIRES CAUSING SPARKS OR FIRE. *TR

NHTSA ID
10298538
Incident
Oct 15, 2007
Mileage
120,000 mi
Body & structureElectrical
Filed Sep 20, 2009

1999 DODGE 2500 RAM DASH CRACKING CAUSING WIRING PROBLEMS. *TR

NHTSA ID
10284651
Incident
Apr 18, 2007
Mileage
70,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .