RoadVitals

1999 Dodge Ram 3500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
104
Latest Oct 29, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 19, 1999

What this page shows

Our database holds 104 NHTSA owner-reported complaints for the 1999 Dodge Ram 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 104 · page 1 of 5

Body & structure
Filed Oct 29, 2019

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO FRACTURE AND WAS CURRENTLY IN SEVERAL PIECES. THE CONTACT CALLED I-10 MAC HAIK DODGE CHRYSLER (LOCATED AT 12111 KATY FWY, HOUSTON, TX 77079, 713-538-2700) AND WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
11276861
Incident
Jun 20, 2014
Mileage
100,000 mi
Body & structure
Filed Feb 8, 2019

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT THE SPARE TIRE CABLES UNDERNEATH THE VEHICLE WERE RUSTED. THE FAILURE PREVENTED THE CONTACT FROM PLACING THE TIRE BACK IN THE SPARE TIRE COMPARTMENT, AS IT COULD FALL WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 240,000.

NHTSA ID
11175715
Incident
Jan 1, 2019
Mileage
240,000 mi
Airbags
Filed Aug 20, 2018
Crash reported

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. WHILE THE CONTACT'S SPOUSE WAS DRIVING 30 MPH, SHE TURNED A CORNER AND CRASHED INTO A BAND OF TREES THAT WERE COVERING THE ROAD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED GOSS DODGE CHRYSLER AT (802) 658-0120 (LOCATED AT 1485 SHELBURNE RD, SOUTH BURLINGTON, VT 05403), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 196,000.

NHTSA ID
11121037
Incident
May 16, 2017
Mileage
196,000 mi
Interior & seats
Filed Oct 2, 2017

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. WHILE DRIVING 45 MPH, THE HOOD OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE SO THAT THE CONTACT COULD CLOSE THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (FLEMINGTON CHRYSLER JEEP DODGE RAM (204 ROUTES 202-31N. FLEMINGTON, NJ 08822) CONFIRMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.

NHTSA ID
11030801
Incident
Oct 2, 2017
Mileage
220,000 mi
Filed May 7, 2017

DASH IS NO GOOD BREAKING UP IF AIRBAG IS INFLATED THE PARTS OF DASH WOULD PUT OUT YOUR EYES COULD EVEN DO MORE ALL THE DODGE DASHES ARE BREAKING THEY NEED TO BE FIXED.

NHTSA ID
10983902
Incident
Dec 1, 1999
BrakesSteeringSuspension
Filed Jul 13, 2016

EVER SINCE WE PURCHASED THE TRUCK USED FROM DODGE DEALER IN TUCSON ARIZONA WE HAVE HAD CONCERNS WITH SUSPENSION AND STEERING OF THE TRUCK. WHEN DRIVING THE TRUCK STEERING IS BOUNCY AND UNSTABLE. WE THOUGHT IT WAS ALIGNMENT SO WE TOOK IT IN AND TRUCK CONTINUES THE SAME. WHEN PULLING OUT 34' 5TH WHEEL STEERING IS VERY SHAKY AND VIBRATES A LOT. AFTER YEARS OF BRINGING UP CONCERN WITH DODGE DEALER WE TOOK TO ANOTHER SHOP WHERE THEY GAVE US A HUGE LIST OF THINGS NEEDING TOO GET FIXED. WE WENT BACK TO DODGE DEALER WHERE THEY GAVE US A 2ND OPINION AND CAME UP WITH ADDITIONAL CONCERNS WITH TRUCK. WE HAVE CHANGED SHOCKS, STRUTS, BE ALL JOINTS AND OTHER THINGS WITH THE SUSPENSION AND TRUCK CONTINUES TO RUN THE SAME WAY. BUT RECENTLY WE GOT BRAKES, DRUMS, AND MASTER CYLINDER SINCE WE RAN OUT OF BRAKES WHILE PULLING OUT 34' 5TH WHEEL. ALL THIS THINGS WERE RECOMMENDED SO THAT THE TRUCK WOULD RUN WELL. WE HAVE SPENT THOUSANDS OF DOLLARS AND ISSUE IS STILL UNRESOLVED. WE WOULD LIKE SOMEONE TO HELP US SINCE ALL THE RECOMMENDED REPAIRS HAVE BEEN DONE AND STILL HAVING SAME PROBLEM. WE TRAVEL QUITE A BIT WITH OUR ANIMALS AND WOULD HATE TO HAVE A DEADLY ACCIDENT DUE TO TRUCK PROBLEMS. PLEASE LET US KNOW WHAT WOULD BE THE BEST STEP TO REPAIRING OUR TRUCK TO SAFE CONDITIONS. STEERING SHAKY AND BRAKES FAILURE EVEN AFTER ALL RECOMMENDED REPAIRS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10884638
Incident
Dec 15, 2015
Mileage
168,000 mi
Brakes
Filed Mar 6, 2016

I JUST GOT THE TRUCK AND HAVE HAD BRAKES ACT FUNNY FRONT BRAKES SOME TIMES LOCK UP PULLS TO THE RIGHT, ACTS LIKE YOUR ON ICE, AND SOME TIMES LIKE YOU STEP ON A BRICK SO I LOOK IT UP ON THE INTERNET TO SEE THEY HAVE HAD THIS GOING ON FROM 1997 TO TODAY ALL THE SAME THINGS NOT 100 BUT 10000S OF COMPLAINTS ABOUT THE SAME THING WHY HAS THERE NOT BEEN A RECALL ON THIS PLUS I HAVE READ OF 100S HAVING ACCIDENTS WHEN THIS HAPPENS I BELIEVE THIS IS A ABS ISSUE FOR A LONG TIME WITH ALL DODGE TRUCKS 1500,2500 3500, PICKUPS I HAVE LOOK AT THE BRAKE SYSTEM BUT DON'T SEE WHY THIS IS GOING ON I HAVE HAD THIS GO ON AT ALL SPEEDS 15 TO 65 IT COMES AND GO'S

NHTSA ID
10840144
Incident
Feb 23, 2016
Mileage
147,000 mi
BrakesDriver assistanceFuel system
Filed Mar 4, 2016

RUNS OUT OF FUEL AT 1/4 TANK,BREAKS ACT LIKE FRONT BREAKS OR ON ICE WHEN COMING TO STOP DRY ROAD , CRUSE CONTROL DONT WORK WITH VACUUM LEAK

NHTSA ID
10839982
Incident
Feb 26, 2016
Mileage
147,000 mi
Exterior lighting
Filed Dec 16, 2015
Fire reported

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE PARK LAMPS, FOG LIGHTS, EXTERIOR ROOF LIGHTS AND THE TAIL LIGHTS FAILED. THE CONTACT STATED THAT WHILE ATTEMPTING TO REPLACE THE HEADLAMP SWITCH, HE NOTICED THAT THE SWITCH AND WIRING HARNESS HAD MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V024000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 288,000.

NHTSA ID
10810660
Incident
Dec 11, 2015
Mileage
288,000 mi
Steering
Filed Jul 28, 2015
Crash reported1 injury reported

TL* THE CONTACT OWNED A 1999 DODGE RAM 3500. WHILE DRIVING AT 35 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. WHILE ATTEMPTING TO STOP THE VEHICLE, THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE VEHICLE LEFT THE ROADWAY AND CRASHED INTO A RETAINING WALL. THE AIR BAGS DEPLOYED, KNOCKING THE CONTACT UNCONSCIOUS. THE CONTACT SUSTAINED LACERATIONS TO THE NOSE AND FACE, A CONCUSSION, BRUISING OF THE LEFT SHOULDER, A HEAD INJURY AND A WRIST INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 149,312.

NHTSA ID
10744252
Incident
Jul 21, 2015
Mileage
149,312 mi
Steering
Filed Jul 28, 2015
Crash reported1 injury reported

07/21/2015 VEHICLE UNEXPECTEDLY VEERED RIGHT LEAVING HIGHWAY RESULTING IN A CRASH

NHTSA ID
10744173
Incident
Jul 21, 2015
Mileage
149,312 mi
Tires & wheels
Filed Sep 23, 2013

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500 EQUIPPED WITH BF GOODRICH COMMERCIAL TIRES, SIZE: TA LT215/85/R16. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SHE NOTICED THAT THE STEERING WHEEL WAS SHAKING. THE VEHICLE WAS TAKEN TO A MECHANIC TO HAVE THE TIRES BALANCED BUT WAS INFORMED THAT THE FRONT DRIVER'S SIDE TIRES TREAD WAS SEPARATING. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED WITH THE REAR DRIVER'S SIDE TIRE. THE FAILURE MILEAGE OF THE TIRE WAS 20,000. THE VEHICLE FAILURE MILEAGE WAS 194,044. THE DOT NUMBER WAS UNAVAILABLE.

NHTSA ID
10544925
Incident
Aug 15, 2013
Mileage
194,044 mi
Body & structure
Filed Apr 16, 2013

DASH BEGAN CRACKING IN 2003, AND HAS CONTINUED UNTIL NOW IT IS FALLING IN. I AM AFRAID THAT THE PIECES WILL CAUSE AN UNKNOWN HAZARD IN THE PARTS HOUSED UNDER THE DASH. *TR

NHTSA ID
10508389
Incident
Oct 6, 2003
Mileage
62,856 mi
Body & structure
Filed Oct 2, 2012

THE DASHBOARD ON MY RAM 3500 CRACKED AND IT IS FALLING THROUGH. THERE IS A POTENTIAL HAZARD WITH THE SMALL PLASTIC PIECES. *TR

NHTSA ID
10478375
Incident
Feb 24, 2010
Mileage
65,500 mi
Body & structure
Filed Aug 29, 2012

TL* THE CONTACT OWNS A 1999 DODGE 3500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SHARP SHARDS WERE EXPOSED. THE DEALER ADVISED THE CONTACT THAT THE DASHBOARD WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 289,000. ...UPDATED 10/19/12 *BF

NHTSA ID
10472909
Incident
May 9, 2011
Engine
Filed Dec 20, 2011

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT THE MAIN ENGINE COMPUTER EXHIBITED A SHORT, CAUSING THE VEHICLE TO ENGAGE FULL THROTTLE WHEN STARTING THE ENGINE. NEITHER THE MANUFACTURER NOR THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 132,000.

NHTSA ID
10440555
Incident
Dec 19, 2011
Mileage
132,000 mi
Body & structure
Filed Nov 21, 2011

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED HE NOTICED THAT HIS DASHBOARD WAS FRACTURED IN DIFFERENT AREAS. THE VEHICLE WAS INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

NHTSA ID
10436587
Incident
Nov 1, 2011
Mileage
74,000 mi
Filed Aug 23, 2011

DASH BOARD HAS CRACKED, HOLES, SPLITTING. WORRIED THAT AIRBAG COULD DEPLOY NOTICED PROBLEM ABOUT 7 YEARS AGO -- BROUGHT TO DEALERS ATTENTION - BUT TOLD IT WAS COSMETIC -- WOULD NOT DO ANYTHING ABOUT. IT WOULD COST ME $1500+ TO REPLACE.

NHTSA ID
10423449
Incident
Aug 1, 2004
Body & structureSeat belts
Filed Aug 10, 2011

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT BOTH FRONT DRIVER AND PASSENGER SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 290,000. UPDATED 11/17/11 *BF THE CONSUMER ALSO STATED THE DASHBOARD SUDDENLY COLLAPSED INTO PIECES AND NEEDS TO BE REPLACED. UPDATED 02/29/12

NHTSA ID
10418406
Incident
Jan 15, 2011
Mileage
290,000 mi
Steering
Filed Jul 14, 2011

WHILE TRAVELING AT A SLOW SPEED THERE WAS A SUDDEN STEERING FAILURE RESULTING IN COMPLETE LOSS OF VEHICLE CONTROL. A LOOK UNDER THE VEHICLE SHOWED THAT THE ENTIRE PASSENGER SIDE IDLER ARM ASSEMBLY HAD RIPPED OFF THE FRAME AND THE ARM AND STEERING LINKAGES WERE DRAGGING ON THE GROUND. THE FAILURE SEEMED TO BE CAUSE BY EXTREME RUST/ROT.

NHTSA ID
10412988
Incident
Jul 14, 2011
Mileage
106,591 mi
Engine
Filed Feb 9, 2011
Crash reported

TL*THE CONTACT OWNS A 1999 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING UPHILL PULLING A TOW TRAILER, THE VEHICLE BEGAN TO STALL. THE CONTACT ATTEMPTED TO APPLY THE BRAKES BUT THEY FAILED TO OPERATE. THE VEHICLE ROLLED BACKWARD AND THE TOW TRAILER JACK KNIFED. THERE WERE NO INJURIES. THE CONTACT WAS THEN ABLE TO RESTART THE VEHICLE AND CONTINUED DRIVING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10381293
Incident
Oct 13, 2010
Mileage
90,000 mi
Body & structure
Filed Feb 20, 2010

1999 DODGE RAM QUAD CAB 3500 DASH STARTED CRACKING ON PASSENGER SIDE AND LARGE PIECE WITH SHARP EDGE FELL INTO DASH. DASH BEGAN SPLITTING IN OTHER PLACES SOON AFTERWARD. REPAIRED WITH A MOLDED DASH COVER THAT DOESN'T FIT REALLY WELL.*TR

NHTSA ID
10312312
Incident
May 19, 2008
Transmission
Filed Nov 12, 2009
Fire reported

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. WHEN THE IGNITION WAS TURNED OFF, SMOKE ENGULFED THE FRONT-END OF THE VEHICLE. HE NOTICED A SMALL ENGINE COMPARTMENT FIRE OCCURRED THE SECOND TIME. HE WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS TOWED TO A LOCAL FACILITY, AND HE WAS ADVISED THAT THE REPAIR COST APPROXIMATELY $1,000. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 230,000. UPDATED 12/18/09 *CN THE HYDRAULIC CLUTCH LINE FAILED TWICE. THE CONSUMER LEARNED OF A RECALL. THE CLUTCH LINE FAILED A SECOND TIME BECAUSE A PLASTIC PRESSURE LINE WAS USED. UPDATED 12/22/09 UPDATED 02/1710 *BF THE HYDRAULIC LINE FROM THE CLUTCH MASTER CYLINDER TO THE CLUTCH SLAVE DEVELOPED A HOLE. THE VEHICLE CAUGHT ON FIRE DUE TO FLAMMABLE LIQUID LEAKING ONTO THE FIREWALL AND EXHAUST. THE CONSUMER LEARNED THAT A STEEL LINE WAS NOW BEING USED WITH A HEATED SHIELD. UPDATED 02/19/10

NHTSA ID
10291998
Incident
Jun 1, 2009
Mileage
230,000 mi
AirbagsBody & structure
Filed Nov 9, 2009

SHREADED DASHBOARD MATERIAL IN DODGE RAM TRUCK. *TR

NHTSA ID
10291589
Incident
Mar 1, 2001
Mileage
40,000 mi
Body & structure
Filed Jun 20, 2009

DASH BOARD FALLING APART ON DODGE 3500 1999 DIESEL TRUCK THERE IS NOTHING LEFT TRYING TO FIND AFTER MARKET SO FAR NO LUCK WAS TOLD ONE FROM DODGE IS HIGH SINCE STARTED FALLING APART SINCE TWO YEARS AFTER IT WAS NEW DODGE SHOULD HAVE TO REPLACE IS THERE A RECALL ON THIS IT HAS FELL APART SO BAD I HAVE TO FIND ONE BECAUSE OF SAFETY NOW ALL ELECTRICAL WIRES EXPOSED AIR CONDITIONER WIRES SHOWING AIR CONDITIONER SWITCH WILL NO LONGER WORK AND IT IS AWFUL TO LOOK AT IT IS A DISGRACE THAT DODGE WOULD PRODUCE A PRODUCT THIS BAD AND NOT WARRANTY IT I WILL NEVER BY A DODGE AGAIN

NHTSA ID
10274395
Incident
Jan 5, 2002
Mileage
61,890 mi

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