WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.
- NHTSA ID
- 11405433
- Incident
- Mar 29, 2021
- Mileage
- 259,300 mi
Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2010 Dodge Ram 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.
2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK. *LD *JS
MY HUSBAND AND I TOTALED OUR 2010 DODGE RAM 3500 LESS THAN 24 HRS AFTER PICK UP THE TRUCK FROM THE LYTHIA DODGE WHICH THEY HAD FOR 5 DAYS STRAIGHT PRIOR TO THE ACCIDENT. FOR THE STEERING, CHECK ENGINE LIGHT AND THE BRAKES. IN 18MOS MY TRUCK WAS IN THE SHOP 6 TIMES, FOR REPAIRS {UNACCEPTABLE}. WE WERE DRIVING ON A ARTERIAL ST AT ABOUT 35, WHEN I HEARD A SNAP. WE SUDDENLY WENT INTO ONCOMING TRAFFIC WHERE WE SIDESWIPED A SM SUV. WENT THRU TWO FENCES AND CRASHED INTO A HUGE SHOP TRAVELING ABOUT 210 YARDS. MY HUSBAND WAS CITED FOR NEG 2. HE STATED HE CAME TO IN THE SHOP, THE OFFICER REPORTED HE FEEL ASLEEP. MY VEHICLE WAS A TOTAL LOSS. THE AUTO SOURCE FROM THE INS. FOR THE PAYOFF , HAD A LIST OF RECALLS FOR MY VEHICLE ONE OF THEM WAS FOR THE TIE-ROD. WE RECALLED SEEING THE TRUCKS TIE-ROD HAD BEEN BROKEN AT THE SCENE. SO I TRIED TO GET MY INS TO INVESTIGATE. THEY SAID HIS TICKET WAS WHAT THEY HAD TO USE FOR DECIDING FAULT .SO I CONTACTED CHRYSLER THEY WOULDN'T TALK TO ME THEY GAVE ME A CARE NO AND SAID AN INVESTIGATOR WOULD COME IN 5 DAYS, HE CAME AND GOT ALL THE PICTS THEY WANTED DOWNLOADED THE BRAIN HISTORY ,EVERYTHING THEY COULD WANT. THEN TOLD ME HE COULD ONLY GIVE THIS INFO TO CHRYSLER, DENYING ME ANY OF IT. LATER CHRYSLER INFORMED ME BY LETTER THAT THE TIE-ROD FAILURE AGE WAS FROM THE ACCIDENT NOT THE CAUSE OF IT. I ASK IF THE WOULD CONSIDER THE WORK ORDERS THAT LYTHIA HAD GAVE ME {THAT CLEARLY STATES THEY WERE BEYOND SPECIFICATION, NEVER WARNING ME OF THE DANGERS} AND THE PICTS. I TOOK. I COULDN'T AFFORD TO FAX THEM AND THEY REFUSED ME AN EMAIL ADDRESS TO SEND THEM. THAT EVIDENCE WAS NOT CONSIDERED. THEY HAVE NOT SETTLED THIS WITH ME ONLY REFUSED THEIR LIABILITY. THE AIRBAGS NEVER DEPLOYED, AND BRAKES WERE NOT APPLIED. I GOT 3 NOTICES FOR RECALL N49, 1 YR AFTER THE ACCIDENT. MULTIPLE RECALLS AT THAT TIME, DO A RECALL SEARCH BY NOW VIN NOW AND NOTHING COMES UP. *TR
THE TRUCK HAD A GOOSENECK FLATBED 30FT TRAILER ATTACHED TO THE DODGE RAM WITH A JOHN DEERE TRACTOR LOADED ON TOP OF THE TRAILER. THE VEHICLE WAS RUNNING AND IN PARK ON A SLIGHT DOWNHILL. THE TRAILER WAS PREPARED WITH THE RAMPS DOWN FOR THE TRACTOR TO BE BACKED OFF. UPON BACKING THE TRACTOR OFF OF THE TRAILER, WHEN THE REAR TRACTOR WHEELS MOVED TO THE DOWN RAMP, THE SHIFT IN WEIGHT CAUSED THE TRUCK, FLATBED TRAILER AND TRACTOR TO BEGIN ROLLING DOWN HILL FOR 300 YARDS AND THROUGH A BARBED WIRE FENCE AND FINALLY COMING TO A STOP DUE TO UPHILL SLOPE IN THE TERRAIN. THE TRACTOR WAS ABLE TO BACK THE REST OF THE WAY OFF OF THE TRAILER WITHOUT INCIDENT. UPON REACHING THE TRUCK AND TRAILER THE VEHICLE WAS STILL IN PARK AND RUNNING. THIS IS A SERIOUS DEFECT THAT NEEDS IMMEDIATE ATTENTION BEFORE SOMEONE IS HURT. *TR
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE HEARD A LOUD NOISE NEAR THE FRONT DRIVER'S WHEEL. THE CONTACT WAS ABLE TO DRIVE HIS VEHICLE HOME. HE INSPECTED THE VEHICLE, THERE WAS A CRACK ON THE FRONT DRIVER'S SIDE ROTATOR AND THE CALIPER FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
VEHICLE BEGAN MAKING A HISSING NOISE IN THE AREA UNDER THE DASHBOARD ON THE DRIVER'S SIDE. WHILE THE ENGINE SPEED WAS MAINTAINED ABOVE 1500 THERE ARE NO NOTICED DRIVABILITY ISSUES. WHEN THE BRAKE IS DEPRESSED OR THE STEERING WHEEL TURNED THE HISSING CEASED. HISSING INDEPENDENT OF ENGINE SPEED. WHILE DRIVING AT ABOUT 35 MPH THE VEHICLE'S POWER STEERING AND POWER BRAKES FAILED WHILE ENTERING A TURN. TO AVOID AN ACCIDENT I WAS SURPRISINGLY REQUIRED TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL WHILE STOMPING THE BRAKE TO SLOW THE VEHICLE. THE CAUSE IS A SMALL PLASTIC INSERT IN THE HYDRO ASSIST HOSE THAT BREAKS LOOSE AND THEN MOVES ALONG THE HOSE UNTIL IT GETS PRESSED INTO A 90 DEGREE ANGLE CUTTING OFF OR REDUCING THE FLUID FLOW. *TR
UPON HITTING A BUMP, HUMP, OR HOLE IN THE PAVEMENT WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING WHEEL BEGINS TO VIBRATE AND MOVE SIDE TO SIDE UNEXPECTEDLY; THE FRONT END OF THE TRUCK SHAKES AND BOUNCES VIOLENTLY UNTIL SPEED REDUCES TO NEAR STOP. BRAKES AND STEERING ARE NEAR INEFFECTIVE UNTIL THE VIOLENT SHAKING STOPS. IT FEELS AS IF THE WHOLE FRONT END IS ABOUT TO BREAK LOOSE FROM THE VEHICLE, AND DRIVER CONTROL IS SEVERELY COMPROMISED. THIS HAS HAPPENED 8-10 TIMES IN TWO YEARS OF OWNERSHIP. IT IS ALWAYS UNEXPECTED WITH NO WARNING. I HAVE BECOME VERY UNEASY ABOUT ROAD TRIPS IN THIS VEHICLE. I AM ABOUT TO TAKE IT TO A DODGE DEALERSHIP ONE MORE TIME AS THE PROBLEM OCCURRED AGAIN TWO DAYS AGO. I HAVE ONLY 700 MILES OF WARRANTY LEFT. PAST TRIPS TO DODGE DEALERSHIPS HAVE GIVEN NO RELIEF WITH THE COMMENT ALWAYS BEING "WE COULD NOT GET THE PROBLEM TO OCCUR WHEN WE TEST DROVE THE TRUCK, AND ALL FRONT SUSPENSION TOLERANCES ARE CORRECT". *TR
2010 DODGE RAM 3500 INTEGRATED BRAKE CONTROLLER DOES NOT WORK WELL ENOUGH TO STOP TRAILER. THE CONTROLLER DOES NOT SEND BRAKING VOLTAGE TO TRAILER FOR A FULL 3 SECONDS AFTER THE TRUCK BRAKES ARE APPLIED AND TAKES 2-3 SECONDS TO RAMP UP THE VOLTAGE AFTER THE TRUCK BRAKES ARE APPLIED. IF THE CONTROLLER IS SET TO A SETTING OF 5-10 THE CONTROLLER ONLY SENDS 3.0 TO THE TRAILER. THE CONTROLLER NEVER SENDS OVER 3.0 NO MATTER HOW LONG OR HARD THE BRAKES ARE APPLIED. THE RESULT IS WHEN STOPPING, THE TRAILER PUSHES THE TRUCK INTO INTERSECTIONS. THE BRAKE CONTROLLER WAS REPLACED AND IT STILL WORKS THE SAME. CONTACTED DODGE AND AFTER PLAYING PHONE TAG NO SOLUTION IN SIGHT. THIS IS AN ACCIDENT WAITING TO HAPPEN. I HAVE BEEN CLOSE SEVERAL TIMES WHEN ANOTHER VEHICLE STOPS SHORT OR CHANGES LANES AND STOPS ELIMINATING THE EXTRA STOPPING DISTANCE I ALLOW BECAUSE OF THE INEFFECTIVE BRAKE CONTROLLER. *TR
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES TO HAVE THE BRAKE CONTROL MODULE REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THEY DO NOT KNOW HOW TO PERMANENTLY FIX THE PROBLEM. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 11000. THE CONSUMER STATED AS OF 05/12/11 THE BRAKES STILL DO NOT WORK PROPERLY. THE PROBLEM IS DUE TO THE TRAILER BRAKES. THE CONSUMER STATED IT TAKES A LONG TIME TO STOP WHEN CONNECTED TO THE 5TH WHEEL. UPDATED 08/04/11
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .