RoadVitals

2010 Dodge Ram 3500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
150
Latest Sep 18, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Dodge Ram 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

92
reports

From owner reports, verbatim

Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.

NHTSA ID 11468887 · filed Jun 12, 2022

WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.

NHTSA ID 11405433 · filed Mar 29, 2021
All 92 reports naming steering

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

23
reports

From owner reports, verbatim

DRIVING ON INTERSTATE HIGHWAY AT 70 MILES PER HOUR. WENT OVER A BRIDGE AND FRONT END STARTED SHAKING VIOLENTLY. STOPPED AND LOOKED FOR A PROBLEM. COULD NOT SEE ANY ISSUES. THOUGHT IT MAY BE MUD COMING OUT OF WHEELS CAUSING A BALANCE PROBLEM. CONTINUED TRIP. DROVE ABOUT 130 MILES. WENT OVER SMALL BUMPS AND FRONT END STARTED VIOLENTLY SHAKING.HAD TO STOP ON SIDE OF ROAD. CAME HOME AND RESEARCHED PROBLEM. FOUND OTHERS HAVE SAME PROBLEM REFERRED TO AS "DEATH WOBBLE" THIS COULD CAUSE PROBLEMS IF IN HEAVY TRAFFIC OR IF PULLING A TRAILER. THIS TRUCK ONLY HAS 53235 MILES AND IS USED MAINLY FOR ON HIGHWAY USE.

NHTSA ID 11141640 · filed Oct 21, 2018

SIMILAR TO ONLINE REPORTS OF PAST DODGE RAM TRUCK "DEATH WOBBLE," TRUCK WOBBLES AND SHAKES DANGEROUSLY DESPITE NUMEROUS FIXES AND ADJUSTMENTS TO TIRES/ALIGNMENT AND OTHER. TIRE ROD SNAPPED OFF, LUCKILY WHILE NOT ON THE FREEWAY. WE HAD TO HAVE IT TOWED OUT OF OUR DRIVEWAY AND HAD TO STOP MID-TRIP ON OUR WAY TO WYOMING TO PURCHASE NEW TIRES. RAM 3500 2010.

NHTSA ID 11013008 · filed Aug 5, 2017
All 23 reports naming suspension

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

22
reports

From owner reports, verbatim

Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.

NHTSA ID 11441379 · filed Nov 22, 2021

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR*JB

NHTSA ID 11244386 · filed Aug 16, 2019
All 22 reports naming engine

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

18
reports

From owner reports, verbatim

Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.

NHTSA ID 11441379 · filed Nov 22, 2021

DURING FUELING WITH THE VEHICLE STATIONARY, FUEL WILL SPILL OUT OF SPOUT WHEN TANK IS FULL AS FUEL DISPENSER SHUTS OFF. THIS HAPPENS ANY TIME VEHICLE IS FUELED.

NHTSA ID 11397637 · filed Feb 23, 2021
All 18 reports naming fuel system

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

16
reports

From owner reports, verbatim

The contact owns a 2010 Dodge Ram 3500. The contact stated that while driving at various speeds, the vehicle shut off without warning. The contact stated that the failure occurred after driving over a bump in the roadway. The contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. The vehicle was taken to the local dealer who determined that the ignition switch was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 270,000.

NHTSA ID 11558508 · filed Dec 5, 2023

Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.

NHTSA ID 11468887 · filed Jun 12, 2022
All 16 reports naming electrical

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

9
reports

From owner reports, verbatim

WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.

NHTSA ID 11405433 · filed Mar 29, 2021

2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK. *LD *JS

NHTSA ID 11089392 · filed Apr 19, 2018
All 9 reports naming brakes

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

8
reports

From owner reports, verbatim

My husband, our son, and I were traveling down the highway at about 60-65mph when we started hearing a low winding sound. Seconds later, before my husband could get the truck over to the shoulder of the road, there was a loud banging sound coming from underneath the truck that sounded like something was coming through the floorboard. He was finally able to get the truck pulled to the shoulder of the road but wasn't able to put the truck in the park position. He had to use the park brake to get the truck to completely stop. Once the tow truck safely lifted the truck, you could clearly see gears hanging amd what looked to be remains of the transfer case. The truck was towed to a body shop where several codes were discovered, which all pertained to the truck going into 4wd by itself without any warning and unknowing to the driver. This glitch is what appears to have caused the transfer case to grenade, further causing damage to the drive shaft and smashing the fuel line. We, as owners, had the transfer case serviced and fluids flushed just two weeks prior to this happening After further investigation and conversations with the local Dodge dealer, it appears that this has happened in several situations yet no safety recalls have been issued. There is a national backorder for transfer cases for our particular year which is a red flag. We're now left with an over $8100.00 bill and everyone pointing the finger at each other. This could have ended tragically had there been more traffic on the road when the truck began stalling on the busy interstate.

NHTSA ID 11427230 · filed Jul 30, 2021

My family and I were traveling down the interstate about 60-65mph in 2 wheel drive when out of nowhere we started hearing a whining/roaring noise that quickly got louder. Seconds later, there was a loud rumbling noise that sounded like something was coming through the floorboard of the truck. Luckily, I was able to steer the truck to the shoulder of the road and get it to stop, but the truck would not go into park. I had to use the park brake to make sure that it wouldn't roll. After the tow truck arrived and safely jacked the truck up, we immediately noticed that it was the transfer case that had exploded. Gears were hanging out in plain site and it caused a bend in my front driveshaft. There were no warning signs and I had just had the transfer case and my transmission serviced and flushed 2 weeks prior. This put my family's and other lives in danger because had there been more traffic on the road at the time this happened, I wouldn't have had time or room to maneuver my truck safely to get it off the road. We could have been rear ended or had broken parts fly off the truck, that would have been out of my control. The truck was towed to the shop where I had the transfer case serviced, but as of now there's a national backorder on transfer cases for this truck. In speaking with the dealer and doing my own research, I've also learned that there has been a recall on the transfer cases of 2016 and newer Ram 3500 trucks. This needs to be looked into asap. Codes pulled from the truck at the auto shop where the truck currently is are c1404, c1405, c140d stating that the transfer case motor puts the system in 4wd by itself while driving without any warning.

NHTSA ID 11425835 · filed Jul 21, 2021
All 8 reports naming powertrain (other)

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

5
reports

From owner reports, verbatim

RELEASED THE EMERGENCY BRAKE WHEN GETTING READY TO START ROLLING WAS TOWING A TRAILER. HEARD A SNAP AFTER ROLLING A FEW FEET, THE EMERGENCY BRAKE DID NOT DISENGAGE WHEN RELEASED AND THE BACKING PLATE ON THE CALIPER SNAPPED OFF. I BELIEVE THE COLD FREEZING TEMPS TIRED OUTSIDE AFFECTED THE ENGAGEMENT MECHANISM AND PREVENTED IT FROM ACTUALLY RELEASING THE EMERGENCY BRAKE .

NHTSA ID 11074873 · filed Feb 25, 2018

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH IN THE LEFT LANE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT TIRES. THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND, WHILE COASTING OVER TO THE SIDE OF THE ROAD, THE SUSPENSION BECAME DAMAGED FROM THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE COSMETIC DAMAGES WERE REPAIRED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

NHTSA ID 11001998 · filed Jun 28, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

ON MARCH 19 2012, WHILE COMING HOME FROM A TRIP AND ONLY ABOUT 30 MILES FROM HOME, WE HAD A SUDDEN (BLOWOUT) ON THE RIGHT FRONT OF OUR 2010 DODGE RAM 3500 DIESEL DUALLY. THE TIRE TREAD LITERALLY HAD PEELED AWAY FROM THE TIRE! MY HUSBAND WAS ABLE TO MAINTAIN CONTROL AND BRING US TO A SAFE STOP, FORTUNATELY. THIS EVENT DAMAGED THE FENDER, HEADLIGHT, HEAVY DUTY GRILL GUARD, AND NERF BAR. WE PUT THE SPARE ON AND DROVE ON HOME. THESE WERE THE ORIGINAL TIRES THAT CAME ON THE TRUCK AT PURCHASE(DEC 2011) AND THEY ONLY HAD 24630 MILES ON THEM.THIS IS NOT OUR FIRST DODGE TRUCK TO OWN, IT IS OUR FOURTH AND NEVER HAVE WE EXPERIENCED SUCH AND EVENT FROM ANY OF THE TIRES.THE TIRES IN QUESTION ARE GENERAL AMERICAN LT 235/80R17 120/117R M.S DOT PSAB IU 9B. WE JUST GOT OUR TRUCK OUT OF THE SHOP AND NOW I AM REPLACING ALL THE TIRES. DON'T WANT TO TAKE A CHANCE! *TR

NHTSA ID 10454388 · filed Apr 6, 2012

ON MARCH 19 2012 WHILE COMING HOME FROM A TRIP AND ONLY ABOUT 30 MILES FROM HOME, WE HAD A SUDDEN BLOWOUT ON THE FRONT RIGHT OF OUR 2010 DODGE RAM DIESEL DUALLY. THE TIRE TREAD LITERALLY HAD PEELED AWAY FROM THE TIRE. MY HUSBAND WAS ABLE TO MAINTAIN CONTROL OF THE TRUCK AND BRING US TO A SAFE STOP. THE BLOW OUT DAMAGED THE FENDER, BUMPER AND HEADLAMP. WE PUT THE SPARE ON, AND DROVE ON HOME. THESE WERE THE ORIGINAL TIRES THAT CAME WITH THE TRUCK AND WE ONLY HAD 24630 MILES ON THEM. THIS IS NOT MY FIRST DODGE TRUCK TO HAVE, IT IS OUR FOURTH, AND NEVER HAVE WE HAD SUCH AN EVENT HAPPEN. WE TAKE GOOD CARE OF OUR VEHICLES AND TIRES. THE TIRES IN QUESTION ARE AMERICAN-GENERAL LT235/80R17 120/117R M.S DOT PSAB IU9B WE JUST GOT OUR TRUCK OUT OF THE SHOP AND NOW I AM REPLACING THE REMAINING TIRES! DON'T WANT TO TAKE A CHANCE!!!!!! *TR

NHTSA ID 10454268 · filed Apr 5, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.

NHTSA ID 11468887 · filed Jun 12, 2022

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM THE ENGINE AND CAUGHT ON FIRE. A POLICE/FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

NHTSA ID 10664803 · filed Dec 17, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

The contact owns a 2010 Dodge Ram 3500. The contact stated while driving approximately 30 MPH, the air bag warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the driver's side air bag needed to be replaced. The mechanic informed the contact of NHTSA Campaign Number: 16V947000 (Air Bags). The contact called a dealer and was informed that the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

NHTSA ID 11615152 · filed Sep 18, 2024

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED WHILE SITTING IN THE PARKING LOT IN THE VEHICLE, THE AIRBAGS INDEPENDENTLY DEPLOYED WITH NO WARNING. THE CONTACT TOOK THE VEHICLE TO (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY, 3700 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. *BF CONSUMER STATED DUE TO THE EXPLOSION MAY HAVE RESULTED IN SOME HEARING LOSS AND CONTINUOUS NOISE IN THE HEAD OF THE CONSUMER. INSURANCE COMPANY DECLARED VEHICLE TOTALED.*JB

NHTSA ID 11307279 · filed Feb 5, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHEN THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, THE RUNNING BOARD BECAME DETACHED. AS A RESULT, THE CONTACT INJURED HIS BACK AND LEG, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

NHTSA ID 10621632 · filed Aug 12, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .