2010 Dodge Ram 3500 Owner Complaints

The contact owns a 2010 Dodge Ram 3500. The contact stated while driving approximately 30 MPH, the air bag warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the driver's side air bag needed to be replaced. The mechanic informed the contact of NHTSA Campaign Number: 16V947000 (Air Bags). The contact called a dealer and was informed that the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

NHTSA ID

11615152

Incident

Sep 15, 2024

Mileage

146,000 mi

The contact owns a 2010 Dodge Ram 3500. The contact stated that while driving at various speeds, the vehicle shut off without warning. The contact stated that the failure occurred after driving over a bump in the roadway. The contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. The vehicle was taken to the local dealer who determined that the ignition switch was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 270,000.

NHTSA ID

11558508

Incident

Jul 1, 2023

Mileage

270,000 mi

Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.

NHTSA ID

11468887

Incident

Jun 12, 2022

Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.

NHTSA ID

11441379

Incident

Nov 16, 2020

My husband, our son, and I were traveling down the highway at about 60-65mph when we started hearing a low winding sound. Seconds later, before my husband could get the truck over to the shoulder of the road, there was a loud banging sound coming from underneath the truck that sounded like something was coming through the floorboard. He was finally able to get the truck pulled to the shoulder of the road but wasn't able to put the truck in the park position. He had to use the park brake to get the truck to completely stop. Once the tow truck safely lifted the truck, you could clearly see gears hanging amd what looked to be remains of the transfer case. The truck was towed to a body shop where several codes were discovered, which all pertained to the truck going into 4wd by itself without any warning and unknowing to the driver. This glitch is what appears to have caused the transfer case to grenade, further causing damage to the drive shaft and smashing the fuel line. We, as owners, had the transfer case serviced and fluids flushed just two weeks prior to this happening After further investigation and conversations with the local Dodge dealer, it appears that this has happened in several situations yet no safety recalls have been issued. There is a national backorder for transfer cases for our particular year which is a red flag. We're now left with an over $8100.00 bill and everyone pointing the finger at each other. This could have ended tragically had there been more traffic on the road when the truck began stalling on the busy interstate.

NHTSA ID

11427230

Incident

Jul 9, 2021

My family and I were traveling down the interstate about 60-65mph in 2 wheel drive when out of nowhere we started hearing a whining/roaring noise that quickly got louder. Seconds later, there was a loud rumbling noise that sounded like something was coming through the floorboard of the truck. Luckily, I was able to steer the truck to the shoulder of the road and get it to stop, but the truck would not go into park. I had to use the park brake to make sure that it wouldn't roll. After the tow truck arrived and safely jacked the truck up, we immediately noticed that it was the transfer case that had exploded. Gears were hanging out in plain site and it caused a bend in my front driveshaft. There were no warning signs and I had just had the transfer case and my transmission serviced and flushed 2 weeks prior. This put my family's and other lives in danger because had there been more traffic on the road at the time this happened, I wouldn't have had time or room to maneuver my truck safely to get it off the road. We could have been rear ended or had broken parts fly off the truck, that would have been out of my control. The truck was towed to the shop where I had the transfer case serviced, but as of now there's a national backorder on transfer cases for this truck. In speaking with the dealer and doing my own research, I've also learned that there has been a recall on the transfer cases of 2016 and newer Ram 3500 trucks. This needs to be looked into asap. Codes pulled from the truck at the auto shop where the truck currently is are c1404, c1405, c140d stating that the transfer case motor puts the system in 4wd by itself while driving without any warning.

NHTSA ID

11425835

Incident

Jul 9, 2021

WIN ignition module has slowly been causing difficult starting problems. Now, over even slight bumps, the sloppiness in the connection between the key and the WIN module allows the key to move and the vehicle to shut off while driving. This is becoming more and more common and is very dangerous. Just on my 10 minute drive home from work today, it occurred 4 times. One time, I had just turned right on a red light (with plenty of space between me and oncoming traffic) and the truck shut off completely. Without the key being in the exact right position, I had difficulty restarting the truck and could have been very dangerous to me and the vehicle coming toward me.

NHTSA ID

11424690

Incident

Jul 13, 2021

WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.

NHTSA ID

11405433

Incident

Mar 29, 2021

Mileage

259,300 mi

DURING FUELING WITH THE VEHICLE STATIONARY, FUEL WILL SPILL OUT OF SPOUT WHEN TANK IS FULL AS FUEL DISPENSER SHUTS OFF. THIS HAPPENS ANY TIME VEHICLE IS FUELED.

NHTSA ID

11397637

Incident

Feb 18, 2021

Mileage

100,000 mi

WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MPH WITH A LOAD IN THE BED OF THE TRUCK AND TOWING A TRAILER, THE VEHICLE ENGINE STOPPED, ELIMINATING POWER STEERING AND POWER BRAKES. AFTE HAVING THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSIS, IT WAS DETERMINED THAT THE CP$ HIGH PRESSURE FUEL PUMP HAD DISCINTEGRATED.

NHTSA ID

11366248

Incident

Sep 26, 2020

Mileage

36,662 mi

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED WHILE SITTING IN THE PARKING LOT IN THE VEHICLE, THE AIRBAGS INDEPENDENTLY DEPLOYED WITH NO WARNING. THE CONTACT TOOK THE VEHICLE TO (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY, 3700 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. *BF CONSUMER STATED DUE TO THE EXPLOSION MAY HAVE RESULTED IN SOME HEARING LOSS AND CONTINUOUS NOISE IN THE HEAD OF THE CONSUMER. INSURANCE COMPANY DECLARED VEHICLE TOTALED.*JB

NHTSA ID

11307279

Incident

Jan 7, 2020

Mileage

150,000 mi

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE SWITCH FROM HEAT TO AIR CONDITION WAS INOPERABLE. THE VEHICLE WAS TAKEN TO (CHRYSLER DODGE JEEP RAM315 GOODMAN RD E, SOUTHAVEN, MS 38671 (662) 349-3006) WHERE IT WAS DIAGNOSED THAT THE GEAR ACTUATOR FAILED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11306720

Incident

Jul 10, 2019

THE TIPM MALFUNCTIONED AND MADE VEHICLE OPERATE ERRATICALLY WHILE IN MOTION. SMELLED AN ELECTRICAL ISSUE. GOT TO A GARAGE AND WAS TOLD IT WAS PROBABLY THE TIPM.*DT*JB

NHTSA ID

11281626

Incident

Nov 21, 2019

Mileage

139,030 mi

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR*JB

NHTSA ID

11244386

Incident

Aug 10, 2019

Mileage

86,400 mi

TRAVELING ON HIGHWAY BETWEEN 60 TO 70 MILES AN HOUR DRIVING OVER A ROUGH PART OF ROAD, POT WHOLE, OR BUMP THE FRONT TIRES START WOBBLING SEVERELY CAUSING LOSS OF CONTROL OF VEHICLE UNTIL I REDUCE SPEED TO 40 MILES OR UNDER THEN I'M ABLE TO STEER OFF TO SIDE OF ROAD. HAVE TO COME TO A COMPLETE STOP BEFORE TIRES STOP WOBBLING I'VE BEEN TO DEALERSHIP FOUR TIMES AND SPENT OVER 5000.00 DOLLARS AND THE PROBLEM STILL EXIST

NHTSA ID

11206960

Incident

May 2, 2018

Mileage

116,000 mi

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 10 MPH ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW CAMSHAFT WAS NEEDED. THE MECHANIC ALSO SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO A DEALER. THE CONTACT CALLED PINE BELT CHRYSLER JEEP NEW JERSEY (88, 1400 OCEAN AVE, LAKEWOOD, NJ 08701, (732) 719-4651), BUT THEY REFUSED TO SERVICE THE VEHICLE FOR FREE BECAUSE IT WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID

11194076

Incident

Mar 27, 2019

Mileage

92,000 mi

2010 DODGE RAM. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL. *LD *TR

NHTSA ID

11175351

Incident

Jan 9, 2019

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CURTAIN AIR BAG HAD A SHORT CIRCUIT THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 159,650. *TT*JB CONSUMER SEAT BELT/AIRBAG LIGHT WAS VISABLE AT LEAST 2-3 YEARS.*JB

NHTSA ID

11166523

Incident

Jan 1, 2015

Mileage

159,650 mi

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHEN MAKING TURNS AT SLOW SPEEDS. THE VEHICLE WAS TAKEN TO THOMAS CHRYSLER DODGE JEEP (67791 MALL RD, ST CLAIRSVILLE, OH 43950, (877) 268-3302) AND THEY UPGRADED AND REPLACED THE STEERING BOX, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE POWER STEERING PUMP TO TROUBLESHOOT THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 46,000. *TT CONSUMER STATED POWER STEERING GOES OUT AND CANNOT TURN. *JB

NHTSA ID

11151918

Incident

Feb 16, 2017

Mileage

46,000 mi

DRIVING ON INTERSTATE HIGHWAY AT 70 MILES PER HOUR. WENT OVER A BRIDGE AND FRONT END STARTED SHAKING VIOLENTLY. STOPPED AND LOOKED FOR A PROBLEM. COULD NOT SEE ANY ISSUES. THOUGHT IT MAY BE MUD COMING OUT OF WHEELS CAUSING A BALANCE PROBLEM. CONTINUED TRIP. DROVE ABOUT 130 MILES. WENT OVER SMALL BUMPS AND FRONT END STARTED VIOLENTLY SHAKING.HAD TO STOP ON SIDE OF ROAD. CAME HOME AND RESEARCHED PROBLEM. FOUND OTHERS HAVE SAME PROBLEM REFERRED TO AS "DEATH WOBBLE" THIS COULD CAUSE PROBLEMS IF IN HEAVY TRAFFIC OR IF PULLING A TRAILER. THIS TRUCK ONLY HAS 53235 MILES AND IS USED MAINLY FOR ON HIGHWAY USE.

NHTSA ID

11141640

Incident

Oct 20, 2018

Mileage

53,235 mi

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LITHIA CHRYSLER JEEP DODGE RAM OF POCATELLO, 633 BULLOCK ST, POCATELLO, ID 83201, (208) 904-3369) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11105376

Incident

Jun 27, 2018

2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK. *LD *JS

NHTSA ID

11089392

Incident

Apr 19, 2018

RELEASED THE EMERGENCY BRAKE WHEN GETTING READY TO START ROLLING WAS TOWING A TRAILER. HEARD A SNAP AFTER ROLLING A FEW FEET, THE EMERGENCY BRAKE DID NOT DISENGAGE WHEN RELEASED AND THE BACKING PLATE ON THE CALIPER SNAPPED OFF. I BELIEVE THE COLD FREEZING TEMPS TIRED OUTSIDE AFFECTED THE ENGAGEMENT MECHANISM AND PREVENTED IT FROM ACTUALLY RELEASING THE EMERGENCY BRAKE .

NHTSA ID

11074873

Incident

Feb 24, 2018

Mileage

90,000 mi

WHILE MY DEALERSHIP HAS TAKEN CARE OF MY 3 ISSUES HERE, I WANT TO LET FOLKS KNOW: FRONT END STEERING. 2 YRS AFTER PURCHASE, I STARTED TO HAVE FRONT END STEERING SHIMMY. THE FIRST TIME, THE TIE ROD BECAME LOOSE, AND WAS REPLACED BY THE DEALERSHIP. 2ND TIME, I WAS BACKING OUT OF MY DRIVEWAY, (LOOSE SAND) AND THE TIE ROD END LITERALLY SNAPPED IN 2, RENDERING THE STEERING USELESS. READING THE LADIES STORY ABOUT HER HUSBAND BEING TICKETED FOR FALLING ASLEEP WHEN I HAVE HAD IT HAPPEN TO MY TRUCK I THOUGHT I NEEDED TO SPEAK OUT. DRIVE LINE ISSUE: THE SUPPORT BEARING ON THE DRIVE SHAFT, WENT WHILE DRIVING WITH OUT NOTICE. LUCKILY I WAS DRIVING DOWN MY DRIVE WAY WHICH IS ABOUT 500 FEET LONG AND WASN'T GOING BUT ABOUT 15 MPH. IT HAD TO BE TOWED IN AND WAS COVERED UNDER WARRANTY. I LOVE MY TRUCK AND CURRENTLY HAVE 136K MILES ON IT. THE FUEL MILEAGE WASN'T IMPRESSIVE BUT MINOR MODS HAVE BROUGHT IT CLOSER TO 20 MPG WHEN EMPTY. I THINK I STILL HAVE PICTURES OF BOTH THE SNAPPED TIE ROD AND WHEN IT WAS WORE OUT. LUCKILY I WASN'T GOING FAST WHEN THE SNAP HAPPENED, BUT THE SAND SHOULDN'T HAVE TORQUED THE TIE ROD SO HARD TO SNAP IT WHEN BACKING OUT OF THE DRIVE WAY.

NHTSA ID

11074613

Incident

Mar 15, 2012

Mileage

25,000 mi

VEHICLE WAS IN MOTION ON HIGHWAY,DOING APPROXIMATELY 67 MPH, THE DRIVERS FRONT WHEEL HIT A BUMP IN ROAD AND THE FRONT END STARTED TO SHIMMY AND VIBRATE UNCONTROLLABLY."THE DEATH RATTLE".WHEN THIS HAPPENS, YOU HAVE NO CONTROL OF THE VEHICLE.I BELIEVE THIS WAS THE STEERING ISSUE IN THE 2015 RAM BUY BACK.WHY ARE THESE DEFECTIVE TRUCKS STILL BEING SOLD?

NHTSA ID

11062099

Incident

Jan 9, 2018

Mileage

140,000 mi