2011 Dodge Ram 3500 Engine Problems

The contact owns a 2011 Ram 3500. The contact stated that during cold weather, the engine would not heat up properly and hesitated to start. In addition, the contact stated that on several occasions, the heater grid connector on the driver's side melted bolts and wiring that intruded into the engine, causing piston #6 to misfire. The contact related the failure to NHTSA Campaign Number: 23V060000 (Electrical System) however, the VIN was not included. There was no warning light illuminated. The local dealer was contacted; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

NHTSA ID

11627228

Incident

Jan 15, 2022

Mileage

96,000 mi

Don’t know, the fireman,said the engine caught on fire, some how look like from on top pointed to the top. I believe I believe it was exhaust? Fire department would write out report and send it to me. Devastated 68+ miles truck was paid off melted the whole front and top of the engine everything down! I want to know what happened?! 2011, dodge ram 1 ton 6.7diesel Cummings ! also melted my boat 2010 nitro Z7 with a 150 mercury bass boat $28,000 boat worth more than that now whet up in value! It had 15 hours only on engine! It’s not completely lost I pray…

NHTSA ID

11516414

Incident

Apr 10, 2023

I had a recall on the fuel heater plug and took care of the problem a few years back. I noticed today that the plug is leaking fuel and was wondering if the problem was ever fixed or if they used the same recalled parts? Do you ever recall an already recalled part? or do they ever pay for the part if I fix it myself?

NHTSA ID

11454389

Incident

Feb 12, 2022

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING 50 MPH, THE WATER PUMP BEARING DISINTEGRATED. THERE WAS EXCESSIVE STEAM AND SMOKE THAT IMPACTED THE DRIVER'S VISIBILITY, WHICH CAUSED THE DRIVER TO HAVE TO BRAKE EXTENSIVELY TO COAST THE VEHICLE OVER TO A COMPLETE STOP. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE INTERNAL WATER PUMP LEAKAGE. THE VEHICLE WAS TOWED TO A REPAIR FACILITY FOR FURTHER DIAGNOSTIC TESTING. A DEALER HAD NOT DIAGNOSED THE VEHICLE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL CAMPAIGN. THE CONTACT WANTED TO DETERMINE IF THIS WAS A CONCENTRIC-BRAND WATER PUMP AND IF THE MANUFACTURER'S REMEDY PROVIDED A NEWLY DESIGNED WATER PUMP WITH A HOLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. * CONSUMER STATED WATER PUMP, IT BROKE THE SERPENTINE BELT WHICH POWERS STEERING AND BRAKES. WHEN THE WATER PUMP FAILED, IT BROKE THE SERPENTINE BELT WHICH POWERED THE STEERING AND BRAKES. I COULD NOT TURN BUT COULD SLIGHTLY MOVE THE WHEEL ENOUGH TO GET THE SIDE OF ROAD. MY ELECTRIC THAILOR BRAKES WERE ALL THAT STOPPED MY TRUCK!!!*JB

NHTSA ID

11197141

Incident

Apr 10, 2019

Mileage

98,000 mi

THE VEHICLE WAS PURCHASED NEW AND HAS BEEN IN MY POSSESSION SINCE. THE VEHICLE IS USED VERY LITTLE IN COMPARISON WITH OTHER VEHICLES THIS AGE (62518 MILES). THE VEHICLE IS HOUSED IN A GARAGE WHEN NOT IN USE. I HAVE NEVER HAD A WATER PUMP PROBLEM ON ANY VEHICLE WITH SO LITTLE MILES. IS THERE A PROBLEM WITH THIS WATER PUMP???? I STARTED THE VEHICLE AND ALLOWED IT TO WARM ABOUT 3 - 5 MINUTES AS IS MY PRACTICE, AND DROVE AWAY. I HAD DRIVEN APPROXIMATELY 6.5 MILES WHEN THE HEATER BEGAN TO BLOW COLD AIR. I CHECKED THE TEMPERATURE GAUGE AND NOTICE THE TEMPERATURE BEGINNING TO RISE RAPIDLY. I PULLED THE TRUCK TO THE SIDE OF THE ROAD AND SHUT IT OFF. ON CLOSE INSPECTION I NOTICED THAT THE COOLANT I WAS ADDING RAN OUT AS FAST AS IT WAS GOING IN. THE BUSHING AROUND THE IMPELLER SHAFT WAS AS IF IT WAS MISSING.

NHTSA ID

11192736

Incident

Mar 22, 2019

Mileage

52,618 mi

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO LOSE ENGINE POWER WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD AND THE VEHICLE BEGAN TO REGAIN POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ADVISED THE CONTACT TO BRING IN THE VEHICLE IF THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 06/22/17*LJ THE CONSUMER STATED THE FAILURE OCCURRED WHILE DRIVING AT SLOW SPEEDS OR IDLED. THE POWER STEERING AND BRAKES. UPDATED 10/19/2017*JS

NHTSA ID

10983312

Incident

Apr 28, 2017

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

NHTSA ID

10882587

Incident

Jul 1, 2016

Mileage

154,000 mi

WE HAVE NOTICED FOR THE LAST MONTH OR SO OUR TRUCK SHUTTING OF RANDOMLY WHILE DRIVING, HOWEVER 2/7/2016 COMING HOME IN THE DARK AT 80 MILES PER HOUR THE TRUCK SHUT OFF DRIVING DOWN THE FREEWAY. I HAVE A BROTHER SAME MODEL TRUCK EXPERIENCING THE SAME ISSUES. THIS IS A SAFETY CONCER, THE TRUCK AND ALL LIGHTS SHUT OFF AT 80 MILES PER HOUR I WANT THIS FIXED AND INVESTIGATED

NHTSA ID

10824766

Incident

Feb 7, 2016

Mileage

99,000 mi

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10818947

Incident

Jan 8, 2016

DRIVING ON HIGHWAY AT 55 MPH, TRUCK SHUTS OFF, DOES AND LOSE CONTROL. STARTS BACK UP BUT DOES IT AGAIN.

NHTSA ID

10780413

Incident

Oct 5, 2015

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPMS DECREASED, AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID

10744205

Incident

Aug 1, 2013

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING 55 MPH, THE CONTACT NOTICED AN ABNORMAL ODOR AND IMMEDIATELY TURNED OFF THE VEHICLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,538.

NHTSA ID

10734491

Incident

Jul 15, 2015

Mileage

78,538 mi

I PURCHASED TRUCK AROUND MARCH 1, 2014 WITH 48415 MILES, ON MARCH 14,2014 WE WERE ON THE INTERSTATE WITH A 4 HORSE TRAILER IN TOW WHEN THE VEHICLE STALLED WITHOUT WARNING, VEHICLE SHUTTERED, CHECK ENGINE LIGHT CAME ON. WE STARTED TO PULL OVER THEN WE REGAINED POWER. WE CALLED THE DEALERSHIP THAT WE PURCHASED IT FROM WHEN WE GOT TO OUR DESTINATION, THEY TOLD US TO POWER OFF FOR 15 MINUTES AND RESTART WITH THE REMOTE STARTER, THIS TOOK THE CHECK ENGINE LIGHT OFF. THE SAME PROBLEM OCCURED ON MAY 1, 2015, INTERSTATE WITH HORSE TRAILER IN TOW AGAIN. THIS TIME WE NOTICED THE FUEL DROPPED AND THE FUEL MILAGE INDICATOR STARTED FLICKERING, WE LET OFF THE FUEL PEDDLE AND REPRESSED REGAINING POWER, ABOUT 1 MILE DOWN THE ROAD IT HAPPENED AGAIN THE SHUTTER WAS HARDER, WE HAD TO TAP THE FUEL PEDDLE 2 TIME TO REGAIN POWER. WE NOTICE THE MILETOEMPTY WENT FROM 90 TO 60 WHEN IT HAPPENED. BOTH OCCASIONS WE HAD BEEN TRAVELING FOR ABOUT 100 MILES WITH ABOUT 30 OR 40 MILES BEING ON THE INTERSTATE AT ABOUT 70-75 MILE PER HOUR, WHEN THE PROBLEM ACCURED. BOTH TIMES WE COMPLETED OUR ROUND TRIP OF 600 MILES WITH WORRY!!!

NHTSA ID

10715336

Incident

Mar 14, 2014

Mileage

48,700 mi

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10714610

Incident

Oct 27, 2014

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT AFTER DRIVING 100 MILES AND THE VEHICLE WAS PARKED, THE CONTACT COULD SMELL THE ENGINE OVERHEATING. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 5/20/15*CN THE CONSUMER STATED AS OF MAY 1, 2015, THE VEHICLE HAD NOT YET BEEN REPAIRED. UPDATED 6/30/2015*JS

NHTSA ID

10701309

Incident

Feb 24, 2015

Mileage

53,000 mi

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING FOR 10-20 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO MADE UNKNOWN REPAIRS. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

NHTSA ID

10694774

Incident

Mar 1, 2012

Mileage

15,000 mi

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10690509

Incident

Dec 10, 2014

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10684311

Incident

Feb 19, 2015

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN THE RECALL WAS RECTIFIED. UPDATED 04/09/15*JB

NHTSA ID

10682079

Incident

Feb 9, 2015

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10681422

Incident

Dec 1, 2014

TL*THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V634000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, WAS UNABLE TO HAVE THE VEHICLE REPAIRED WITHIN A REASONABLE AMOUNT OF TIME. THE CONTACT ATTEMPTED TO CALL THE DEALER TO SECURE AN APPOINTMENT BUT HAD NOT RECEIVED ANY CORRESPONDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10680802

Incident

Feb 3, 2015

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10671751

Incident

Jan 4, 2014

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE EXHAUST SYSTEM WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. UPDATED 1/28/15*CN

NHTSA ID

10663655

Incident

Oct 20, 2014

Mileage

100,000 mi

DRIVING AT NIGHT GOING ABOUT 60 MPH WHEN ALL SYSTEMS FAILED, NO ENGINE, NO POWER BRAKES, NO POWER STEERING AND WORST OF ALL, NO LIGHTS. ENGINE WOULDN'T CRANK, FUSE BOX WAS MAKING SNAPPING SOUNDS EVEN WITH KEY OUT OF IGNITION. AFTER ABOUT 5 MIN TRUCK STARTED AND I WAS ABLE TO DRIVE IT HOME, ABOUT 5 MILES. TRUCK RAN, BUT POORLY. THE NEXT DAY I ATTEMPTED TO DRIVE IT TO THE DODGE DEALER, TRUCK DID SAME THING (COMPLETE SYSTEM FAILURE) AFTER DRIVING ABOUT 5 MILES. I THEN HAD TRUCK TOWED TO THE DEALER. NATURALLY TRUCK RUNS FINE FOR SERVICE TECH, THEY RESET A BUNCH OF CODES, BUT COULD FIND NOTHING DEFINITIVE. UNABLE OR UNWILLING TO DO MORE. THIS FILLS ME WITH ABSOLUTELY NO CONFIDENCE. IN 4 DAYS I NEED TO TAKE THIS TRUCK PULLING A TRAILER FROM WA TO AZ FOR WORK. *TR

NHTSA ID

10495112

Incident

Jan 17, 2013

Mileage

38,000 mi

LOSS OF AIR CONDITIONING. TOOK TRUCK TO DEALER AND THEY FOUND A HOLE IN THE CONDENSOR LINE BEHIND THE OPENING IN THE FRONT BUMPER WHERE THE RADIATOR, A/C COOLING LINES, TRANSMISION COOLER ALL SIT EXPOSED TO ROAD HAZARDS, SUCH AS ROCKS, DEBRIS OR ANY OTHER SHARP OBJECT THAT MAY ENTER THROUGH THE OPENING STRIKING THE CRITICAL POWERTRAIN COOLERS. THIS TYPE OF DAMAGE IS NOT COVERED UNDER WARRANTY AND MAY BE CLAIMED ON YOUR VEHICLE INSURANCE. THERE IS NO PROTECTION ON THIS OPEN LOWER AREA, WHERE THE RADIATOR IS PROTECTED BY THE VEHICLE FRONT GRILL. THERE IS NO AFTERMARKET GRILL THAT CAN BE PURCHASED TO PROTECT THESE COMPONENTS. EARLIER MODEL DODGE TRUCKS HAD LOWER GRILL COVERS FOR THE BUMPER COOLING OPENING. *TT

NHTSA ID

10411974

Incident

Jul 5, 2011

Mileage

1,350 mi