2011 Dodge Ram 3500 Powertrain (other) Problems

TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPERIENCED HARD SHIFTING WITH, SERVICE FOUR WHEEL DRIVE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BEGAN AFTER THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 171,000.

NHTSA ID

11330463

Incident

Mar 15, 2020

Mileage

171,000 mi

DEALERSHIP IS NOT TENDING TO THE RECALL.. KEEP SAYING PART IS NOT AVAILABLE. BEEN ABOUT 8 MONTHS.

NHTSA ID

11098346

Incident

Nov 6, 2017

2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL.. *LD THE CONSUMER STATED THE VEHICLE WAS PLACED INTO PARK WITH THE ENGINE RUNNING AND THE PARKING BRAKE ON. THE VEHICLE ROLLED ACROSS THE HIGHWAY AND INTO IN ELECTRICAL POLE. THERE WAS A RECALL RELATED TO THE FAILURE, BUT THE PARTS WERE UNAVAILABLE.*JS

NHTSA ID

11089408

Incident

Apr 19, 2018

WHILE DRIVING BACK TO OUR HOTEL THE TRUCK WOULDN'T SHIFT INTO GEAR AFTER 3RD AND PUT ITSELF INTO LIMP MODE. THERE WAS NO SIGN OF ANY ISSUES PRIOR TO THIS, THE TRUCK WAS DRIVING NORMAL AND THEN ALL OF A SUDDEN IT DID THIS. WE HAVE A BULLY DOG TUNER AND IT DIDN'T SHOW ANY CODES AT FIRST UNTIL WE DROVE IT IN LIMP MODE FOR AN HOUR AT 40KMH TO GET BACK TO OUR HOTEL. SINCE WE WERE ON VACATION WE HAD TO WAIT FOR A SHOP TO OPEN AT WHICH TIME WE FOUND THAT IT WAS THE VALVE BODY THAT LET GO. I HAVE READ THAT THERE ARE MANY ISSUES WITH THE 68RFE ON DODGE FORUMS AND I AM NOT SURE WHY THERE HASN'T BEEN A RECALL DONE FOR THIS?

NHTSA ID

11054477

Incident

Nov 11, 2017

Mileage

170,000 mi

VEHICLE REPEATEDLY GETS STUCK IN PARK, BUT INDICATES REVERSE. WILL NOT START OR MOVE. TRANSFER CASE IS NOT ALLOWED TO MOVE TO NEUTRAL, BECAUSE SHIFT INDICATOR LEVER INDICATES IT IS IN REVERESE. SO CALLED "EMERGENCY OVERRIDE PROCEDURE" DOES NOT WORK. BATTERIES MUST BE DISCONNECTED FOR 30 MINUTES BEFORE SHIFT LEVER CAN BE RELEASED. AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP (AT MY OWN EXPENSE) UPON THE FIRST OCCURENCE, I WAS INFORMED THIS WOULD NEVER HAPPEN AGAIN. UNFORTUNATELY IT HAS HAPPENED TWICE SINCE THEN AND I AM MOST ASSURED IT WILL HAPPEN AGAIN.

NHTSA ID

10817412

Incident

Jan 2, 2016

Mileage

25,000 mi

I HAVE A COMPLAINT NUMBER ALREADY BUT I DID NOT SEND PHOTOS. MY NUMBER IS 10782106. INCLUDED ARE THE PHOTOS OF THE HOLE IN THE FLOOR BOARD WHERE THE FRONT DRIVE SHAFT PENETRATED THE CAB BETWEEN THE DRIVERS LEGS. I CAN ALSO OBTAIN A REPORT FROM THE LOCAL FIRE DEPT. AS THEY WERE CALLED TO PUT OUT THE RESULTING FIRE.

NHTSA ID

10782434

Incident

Jul 21, 2015

Mileage

125,000 mi

ON JULY 21, 2015 WHILE DRIVING ON I-40 NEAR NEWPORT TN. THERE WAS A LOUD NOISE THAT CAME FROM MY 2011 DODGE RAM 3500 TRUCK. AFTER THE LOUD NOISE THE TRANSMISSION WAS UNRESPONSIVE AND THERE WERE NO BRAKES AT ALL. MY FRIEND, WHO WAS DRIVING AND HAS CDL, GENTLY PRESSED THE EMERGENCY BRAKE AND SAFELY PULLED OFF TO THE SIDE OF I-40. ONCE THE TRUCK CAME TO A STOP A FIRE ERUPTED FROM UNDERNEATH THE VEHICLE. A TENNESSEE STATE TROOPER SOON ARRIVED AND CALLED FOR THE NEWPORT FIRE DEPT WHO ARRIVED WITHIN A FEW MINUTES TO PUT THE FIRE OUT. AFTER THE FIRE WAS PUT OUT ONE OF THE FIREMEN NOTICED SMOKE IN THE CAB. UPON FURTHER INVESTIGATION HE FOUND A HOLE ABOUT THE SIZE OF A GOLF BALL IN THE DRIVERS SIDE FLOORBOARD. THAT WAS THE LOUD BANG. THEY ALSO NOTICED A LOT OF METAL HANGING FROM UNDER THE TRUCK AND CONCLUDED THE DRIVE SHAFT HAD FALLEN OUT OF THE VEHICLE. I CALLED AAA AND HAD THE TRUCK TOWED TO THE CLOSEST DODGE DEALERSHIP WHICH IS IN NEWPORT. IT WAS 5 WEEKS BEFORE THEY EVEN LOOKED AT THE TRUCK AND THEN THE SERVICE MANAGER SAID IT WAS A MECHANICAL FAILURE LIKE NOTHING HE HAD EVER SEEN. IT SEEMS AS THOUGH THE DRIVE SHAFT FAILURE CAUSED A CHAIN REACTION OF EVENTS, IN A MATTER OF SECONDS THE FRONT DRIVE AXLES, THE TRANSFER CASE FOR THE 4 WHEEL DRIVE, THE MAIN DRIVE SHAFT, THE TRANSMISSION, AND POSSIBLY THE REAR END WERE DESTROYED. I FILED A COMPLAINT WITH CHRYSLER ON AUG 27TH AND THEY HAD AN INDEPENDENT INVESTIGATOR LOOK INTO THE MATTER. HIS FINDINGS STATED THAT WHEN THE TRANSMISSION FLEW APART IT CRUSHED THE BRAKE LINES AND ALSO THE FLUID HITTING THE HOT EXHAUST WAS HOW THE FIRE WAS STARTED. IT WAS DETERMINED THAT ONE OF THE FRONT DRIVE AXLES PENETRATED THE FLOORBOARD ALLOWING SMOKE INTO THE CABIN. I RECEIVED A LETTER FROM CHRYSLER ON SEPTEMBER 18TH THAT STATES THEY " RESPECTFULLY DECLINE ANY ASSISTANCE" IN THE MATTER. THE TRUCK REMAINS AT THE DEALERSHIP AWAITING REPAIR.

NHTSA ID

10782106

Incident

Jul 21, 2015

Mileage

122,000 mi

2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED 2 MONTHS AFTER OWNING THE VEHICLE, IS WHEN THE PROBLEMS STARTED. THE CONSUMER AND HER HUSBAND DID NOT LIKE THE WAY, THE VEHICLE HANDLED AND STEERED. THE PROBLEM WAS ADDRESSED TO THE DEALER, AT WHICH TIME THEY WERE INFORMED IT WAS PROBABLY BECAUSE THE TRUCK WAS A DUALLY AND THEY WERE NOT USED TO DRIVING ONE AND IT WOULD TAKE SOME GETTING USED TO. APPROXIMATELY 2-3 WEEKS AFTER THE VISIT, THE CONSUMER AND HER HUSBAND RETURNED TO THE DEALER TO COMPLAIN ABOUT THE HANDLING AND STEERING. THE DEALER PERFORMED AN ALIGNMENT. THEY DROVE THE TRUCK FOR A FEW WEEKS, AND THEY WERE STILL UNHAPPY. APRIL 2, 2012, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS RETURNED TO THE DEALER. THE DEALER REPROGRAMMED THE ECM. A MONTH AFTER DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE DEALER REPLACED THE INTAKE MANIFOLD HEATER AIR TEMP RELAY. THE DEALER THEN MADE AN ADJUSTMENT TO THE STEERING COLUMN. THE CONSUMER DROVE THE VEHICLE FOR 2 MORE MONTHS, THEN THE TIE ROD BROKE ON THE DRIVER'S SIDE . THE DEALER REPLACED THE OUTER TIE ROD END AND RE-ALIGNED THE FRONT END. THE CONSUMER CONTINUED TO COMPLAIN ABOUT THE HANDLING AND STEERING. THE DEALER THEN DISCOVERED THE FRONT TIRES WERE WEARING ON THE OUTSIDE FRONT EDGE. IT WAS DETERMINED THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A BLOCKED OR INCORRECT AIR FILTER WHICH WAS REPLACED AND THE CODES WERE CLEARED. THE CONSUMERS ISSUES WITH THE HANDLING AND STEERING WERE NOT RESOLVED. IN JUNE OF 2013, THERE WAS A PROBLEM WITH THE STEERING COLUMN, WHERE THE CONSUMER WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE TRANSMISSION SHIFTER WAS REPLACED. THE CONSUMER STATED THE TIE ROD BROKE FOR A SECOND TIME. CHRYSLER DETERMINED AFTER THE ORIGINAL FACTORY TIE ROD BROKE AT 15,000, THE REPLACEMENT TIE ROD END AND ALIGNMENT WERE DONE IMPROPERLY BY THE DEALER. THE IMPROPER REPLACEMENT AND ALIGNMENT CAUSED THE FRONT TIRE WEAR ON THE OUTSIDE AND THE SECOND TIE R

NHTSA ID

10560987

Incident

Feb 1, 2012

Mileage

15,000 mi

WE PURCHASED A BRAND NEW TRUCK FROM A LOCAL SAVANNAH, GEORGIA DEALER IN 2011. MY HUSBAND WAS DRIVING DOWN THE ROAD AND A TREE FELL ON HIS 9 MONTH OLD TRUCK WITH ONLY 12,000 MILES ON IT. HE HAD BODY DAMAGE ONLY BUT THE TRUCK WAS RENDERED "TOTALED OUT" BY THE INSURANCE COMPANY. WE PAID OFF THE LOAN WITH THE INSURANCE PAY OFF AND THEN, AFTER NEGOTIATIONS, WE BOUGHT THE TRUCK BACK FROM THE INSURANCE COMPANY. WE THEN HAD THE REPAIRS COMPLETED (AGAIN, BODY REPAIRS ONLY). THE TRUCK WAS INSPECTED AND GIVEN A "SALVAGED/REBUILT" TITLE. NOW...DODGE IS REFUSING US ANY FACTORY ENGINE/POWERTRAIN WARRANTY, BUT MORE IMPORTANTLY THEY ARE REFUSING (ALONG WITH THE ORIGINAL LOCAL DEALER) TO REPAIR THE SAFETY RECALLS ON THE VEHICLE. THERE ARE TWO RECALLS: (1) LEFT TIE ROD END AND (2) 2011 DJD2 6.7L ECM FLUSH. WE ARE ALSO TO BELIEVE THAT THE FIRST MOST SEVERE SAFETY RECALL WAS PUT OUT BEFORE THE TRUCK WAS EVEN IN THE CRASH. WE HAVE GOTTEN NO WHERE WITH EITHER DODGE OR THE DEALER THROUGH SEVERAL PHONE CALLS AND SPEAKING WITH SUPERVISORS. BOTH DODGE AND THE DEALERSHIP ARE REFUSING TO DO ANY SAFETY RECALL REPAIRS ON OUR VEHICLE BECAUSE THEY SAY THERE IS A RESTRICTION ON OUR TITLE WHICH PREVENTS THEM FROM MAKING ANY REPAIRS... *TR

NHTSA ID

10473930

Incident

Sep 12, 2011

Mileage

12,000 mi