Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2012 Dodge Ram 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.
2 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED. LITHIA CHRYSLER JEEP DODGE OF MISSOULA (5001 GRIZZLY CT, MISSOULA, MT 59808) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. *LN CONSUMER STATED IT HAPPENS WHEN TRUCK STOPS AND ALSO WHEN IT IS MOVING.*JB
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO FREMONT MOTORS OF CASPER (6101 E. 2ND ST, CASPER, WY) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO FREMONT MOTORS OF CASPER (6101 E. 2ND ST, CASPER, WY) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000. *PM*JB
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BERGERON AUTO - CHRYSLER DODGE JEEP RAM, 3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN).
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 15V459000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE DEALER DID NOT SCHEDULE AN APPOINTMENT FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,322.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM) AND A5V459000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TRUCK HAD ACCIDENT STEERING JUST LIKE LOCK UP AND MAKES SINCE WHY ACCIDENT ACCURED FROM RECALLS ON STEERING AND AIR BAGS DID NOT GO OFF NOW INNSURANCE CO MADE IT A REBUILT OR SALVAGE TITLE SO FCA HAS THE BUY BACK PROGRAM BUT WILL GET A DEDUCTION IN PRICE FOR BUY BACK THERE HAS BEEN 0 RECALLS DONE IF WE HAD KNOWN OF RECALLS ACCIDENT COULD OF BEEN PREVENTED WOULD LIKE TO GET REPAIRED OR BUY BACK.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE DELAY IN SCHEDULING THE RECALL REPAIR APPOINTMENTS FOR THE THREE RECALL REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V459000, (AIR BAGS), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 13V529000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
HIGHWAY DRIVING MOSTLY. GOING THROUGH TIRES. TIRES KEEP GETTING CHOPPED. WE HAUL HEAVY LOADS AND WORRY THE VEHICLE IS NOT SAFE FOR THE TYPE OF BUSINESS WE DO. BUT WE CAN'T GET RID OF IT BECAUSE OF ALL THIS RECALL. THE PREVIOUS OWNER HAD PART OF THE RECALL ADDRESSED BUT WE STILL FEEL THE VEHICLE IS NOT SAFE. WE SEE SIGNS OF WEAR AND DAMAGE THAT SHOULD NOT BE. LIKE THE CHOPPED TIRES.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .