Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Dec 28, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 2, 2002
What this page shows
Our database holds 22 NHTSA owner-reported complaints for the 2002 Dodge Ram Pickup. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–22 of 22
Body & structure
Filed Dec 28, 2010
CRACKING OF DASHBOARD, AFTER READING THE COMPLAINTS ON HERE AND NUMEROUS OTHER SITES IT APPEARS TO BE A TREND THAT NEEDS TO BE LOOKED AT. I HAVE CUT MY HAND ONCE ALREADY ON MINE AND THERE IS NO TELLING HOW MANY OTHER PEOPLE HAVE ALSO. *TR
NHTSA ID
10372653
Incident
Jan 16, 2010
Body & structure
Filed Sep 20, 2010
MY DODGE RAM 1500 PICKUP HAS A VERY UNSAFE CONDITION IN THE FROM OF A CRACKING AND BROKEN DASHBOARD. I WOULD HATE TO THINK OF COMING IN CONTACT WITH IT IN A COLLISION. *TR
NHTSA ID
10356382
Incident
May 1, 2010
Mileage
57,000 mi
BrakesOther / unspecified
Filed Feb 4, 2010
DODGE RAM 2002 3500 TRUCK THE BRAKE DISC PADS COME UNGLUED FROM THE BACKING PLATE DEFECT WAS FOUND ON 3 OF THE 4 BRAKE DISC PADS. DODGE IS USING POOR OR THE WRONG GLUE THERE WAS LOTS OF LIFE IN THE DISC PADS AND WAS UNDER 30,000 MILES ON THE TRUCK. *TR
NHTSA ID
10305339
Incident
Jun 19, 2008
Mileage
30,000 mi
Body & structureTransmissionVisibility
Filed May 1, 2009
TL*THE CONTACT OWNS A 2002 DODGE RAM PICKUP. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT CALLED TWO OTHER DEALERS AND THEY STATED THE SAME THING. HE HAS BEEN WAITING FOR FOUR MONTHS AND THE VEHICLE STILL HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 51,000. THE CONSUMER STATED THE DASH WAS SEVERELY CRACKED IN 3 PLACES AND THE WINDSHIELD NEEDED TO BE REPLACED. UPDATED 05/01/14
NHTSA ID
10267478
Incident
Jan 21, 2009
Mileage
50,000 mi
Body & structure
Filed Jul 28, 2008
2002 DODGE RAM 1500 CRACKED DASHBOARD. *TR
NHTSA ID
10236181
Incident
Jan 25, 2008
Mileage
65,000 mi
Transmission
Filed Apr 8, 2008
1 injury reported
TL*THE CONTACT OWNS A 2002 DODGE RAM PICKUP. AFTER PARKING THE VEHICLE, IT BEGAN TO ROLL FORWARD. INSTINCTLY, THE CONTACT ATTEMPTED TO JUMP IN THE VEHICLE TO STOP IT, BUT SHE FELL AND WAS DRAGGED. THE VEHICLE DROVE OVER HER LEFT LEG, WHICH RESULTED IN HER BEING HOSPITALIZED FOR THREE MONTHS. THE CONTACT RECENTLY DISCOVERED NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE CURRENT MILEAGE WAS 54,690 AND FAILURE MILEAGE WAS 54,615. UPDATED 04/28/08. *LJ
NHTSA ID
10223702
Incident
Dec 10, 2007
Mileage
54,615 mi
Body & structureElectricalTransmission
Filed Feb 15, 2008
TL*THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE REMAINED PARKED AT THE DEALER THE ENTIRE DAY WITHOUT BEING REPAIRED. THE DEALER DID NOT PROVIDE AN EXPLANATION AS TO WHY THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT THEY EXPERIENCED A FAILURE ONCE BEFORE AS DESCRIBED IN THE RECALL, BUT COULD NOT GIVE ANY DETAILS. THE CURRENT AND FAILURE MILEAGES WERE 69,000. UPDATED 03-11-08 *BF THE CONSUMER STATED PAINT WAS FADING ON VEHICLE AND HAD PROBLEMS WITH THE IGNITION SHIFT ABOUT THREE YEARS AGO. UPDATED 03/11/08 *TR
NHTSA ID
10218117
Incident
Feb 14, 2008
Mileage
69,000 mi
Body & structure
Filed Dec 14, 2007
I PURCHASED A 2002 DODGE RAM AS NEW IN NOVEMBER OF 2001. WITHIN A COUPLE OF YEARS (APPROXIMATELY 30,000 MILES) FROM PURCHASE, MY DASHBOARD STARTED TO CRACK. WITHIN A YEAR OF SEEING THE FIRST CRACKS, PARTS OF THE DASH HAD LITERALLY TURNED TO GRAVEL. PIECES HAVE DROPPED DOWN AND INTO THE COMPONENTS THAT ARE BENEATH THE DASH, AND I AM AFRAID OF WHAT OTHER PROBLEMS, ESPECIALLY SAFETY RELATED, MIGHT ARISE FROM THE CRACKING DASHBOARD. *TR
NHTSA ID
10211880
Incident
Nov 1, 2004
Mileage
30,000 mi
Body & structure
Filed Jul 30, 2007
2002 DODGE RAM 1500 DASHBOARD CRACKS JUST APPEARED IN A TRUCK THAT IS IN SHOWROOM CONDITION SEEMS LIKE IT WOULD BE A SAFETY ISSUE IF THE AIR BAG GOES OFF IN AN ACCIDENT IT COULD CAUSE MORE INJURY THEN IT WOULD PREVENT. *TR
NHTSA ID
10197897
Incident
Apr 10, 2007
Mileage
39,000 mi
Body & structure
Filed May 13, 2007
DASHB OARD ON 2002 DODGE RAM PICKUP CRACKING AND FALLING APART. *AK
NHTSA ID
10190602
Incident
Jan 10, 2007
Mileage
75,000 mi
Powertrain (other)
Filed Sep 23, 2005
LSD PORTION OF DIFFERENTIAL FAILED INTO SMALL PIECES OF METAL THAT COULD HAVE BECOME LODGED IN GEARS AND CAUSED CATASTROPHIC FAILURE AND POTENTIAL ACCIDENT . IT APPEARS THAT THE DESIGN OF THE LSD IS FAULTY AS MANY UNITS HAVE FAILED. LSD REPLACED AT OWNERS EXPENSE WITH ZERO ASSISTANCE FROM DODGE. *NM
NHTSA ID
10137419
Incident
Aug 15, 2005
Mileage
109,000 mi
Airbags
Filed Dec 3, 2004
Crash reported1 injury reported
INVOLVED IN AN COLLUSION, AIR BAGS FAILED TO DEPLOY, IMPACT AREA DRIVER FRONT TO CENTER OF HOOD, SPEED OVER 40 MPH. PASSENGER SUSTAINED BACK AND NECK INJURY ALONG WITH CHEST BRUSING FROM SEATBELT. SPOKE TO DODGE DEALER AND COMMENT WAS THAT SOMETIMES THE AIRBAGS WILL NOT GO OFF IF THE IMPACT DOES NOT ENERGIZE MILTIPAL SENSORS. AIRBAGS IN THE OTHER VEHICLE DEPLOYED.*AK
NHTSA ID
10102105
Incident
Dec 1, 2004
Mileage
49,000 mi
Tires & wheels
Filed Feb 9, 2004
WHILE DRIVING AT 5 MPH TRANSFER CASE KICKED THE VEHICLE INTO NEUTRAL. VEHICLE SLID DOWN A STEEP INCLINE. CONSUMER CONTACTED DEALER, WHO INFORMED THE CONSUMER IT WOULD BE THREE WEEKS BEFORE THE VEHICLE COULD BE SEEN. MANUFACTURER WAS NOT AWARE OF THE PROBLEM. *AK
NHTSA ID
10057765
Incident
Oct 22, 2002
Mileage
4,500 mi
Engine
Filed Nov 5, 2003
DEFECTIVE AC FAN MOTOR AND WIRING HARNESS
NHTSA ID
10045473
Incident
Nov 3, 2003
Airbags
Filed Oct 1, 2003
Crash reported1 injury reported
WHILE DRIVING AT APPROXIMATELY 35 MPH, VEHICLE WENT OFF THE ROAD AND HIT A TREE STUMP. FRONT AIR BAGS DID NOT DEPLOY, AND THERE WAS NO INDICATION BEFORE THE CRASH THAT THERE WAS A PROBLEM WITH THE AIR BAGS. DRIVER SUSTAINED MINOR BRUISES TO THE FACIAL AREA. *AK
NHTSA ID
10042096
Incident
Sep 26, 2003
Mileage
31,100 mi
Filed Aug 1, 2003
CONSUMER IS REQUESTING HELP WITH COMPLAINT. *MR THE CONSUMER REQUESTED AN UPDATE OF THE STATUS OF THE COMPLAINT. *SCC *JB
NHTSA ID
10031801
Electrical
Filed May 5, 2003
THE CONSUMER RECEIVED A RECALL NOTICE FOR THE BLOWER MOTOR WIRING. WHEN THE VEHICLE WAS TAKEN TO THE DEALER THE BLOWER MOTOR WAS NOT BROKEN BUT WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE MOTORS WAS BROKEN. *NLM
NHTSA ID
10018201
Incident
May 5, 2003
Airbags
Filed Jan 30, 2003
Crash reported
WHILE DRIVING AT 20/30 MPH, VEHICLE WAS IN A FRONTAL COLLISION AND NONE OF THE AIRBAGS DEPLOYED UPON IMPACT. PLEASE PROVIDE MORE DETAILS. TS
NHTSA ID
10006012
Incident
Jan 28, 2003
Airbags
Filed Nov 1, 2002
Crash reported
WHILE DRIVING AT 50 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT NEITHER THE PASSENGER NOR DRIVER SIDE AIR BAG DEPLOYED. *MR *NLM
THE VEHICLE ACCELERATEED ON ITS OWN WHILE THE CONSUMER WAS TRAVELING DUE TO DEFECTIVE THROTTLE POSITION CONTROL SENSOR FAILURE AND WAS REPLACED. *YH
NHTSA ID
567325
Interior & seats
Filed Apr 2, 2002
Fire reported
AFTER HAVING VEHICLE REPAIRED BY DODGE DEALER SHIP INTERIOR DASHBOARD WIRING HAS CAUSED DASHBOARD FIRE. DEALER DOES NOT HAVE A SOLUTION ON WHY DASHBOARD FIRES ARE OCCURRING. *AK
NHTSA ID
8006816
Suspension
Filed Apr 2, 2002
Crash reported
DODGE RAM WAS INVOLVED IN AN ACCIDENT. HAD IT REPAIRED BY DEALERSHIP. CURRENTLY VEHICLE HAS BEEN RIPPING FRONT TIRES APART. MECHANIC STATED THERE WAS A MALFUNCTION ON FRONT END SUSPENSION, REFERRED CONSUMER TO MANUFACTURER. *AK
NHTSA ID
8006813
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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