Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2002 Dodge Ram Quad Cab submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
BOUGHT TRUCK IN 2009. DRIVE A COUPLE TIMES A WEEK. TRANSMISSION HAS WENT OUT 5 TIMES NOW INCLUDING THIS MORNING. WAS TOLD BY A COWORKER THAT THERES AB ISSUE WITH THE DODGERS NOT CIRCULATING FLUID WHEN IDLING IN GEAR.??? EITHER WAY THIS WILL BE THE 5TH TIME IN 10 YEARS TAKING IT TO GET REBUILT!!!! WHICH HAS BEEN 2,500.00 TO 4,000.00 EACH TIME!!! REALLY BOUT TO GIVE UP ON DODGE
REAR END LOCKED UP GOING DOWN HIGHWAY AT APPROXIMATELY 45 MPH, SENT ME SLIDING INTO THE SLOW LANE AND THEN OFF OF THE HIGHWAY INTO A DRIVEWAY COMING TO A HALTING STOP WITH MY TAILGATE WAS STILL PARTIALLY IN A HEAVILY TRAVELED HIGHWAY. THE DRIVESHAFT ALSO DROPPED DOWN AND EVENTUALLY CAME COMPLETELY OFF AND I HAD TO CALL A ROLL BACK TO COME GET TRUCK. I HAVE HAD THIS 2002 TRUCK FOR THE PAST 11 YEARS AND I HAVE NEVER BEEN NOTIFIED BY DODAGE THAT THIS COULD BE A MAJOR ISSUE. ALL IN ALL IT HAS BEEN A GOOD TRUCK. THIS INCIDENT REALLY SCARED ME, AS I WORK OUT OF THIS TRUCK WITH MY BUSINESS AND NOW I HAVE TO SUFFER A LOSS FOR NOT BEING ABLE TO WORK UNTIL I SPEND A GOOD SOME OF MONEY TO FIX THIS ISSUE SO I AM ABLE TO USE IT AGAIN.
2002 DODGE RAM 1500 QUAD CAB HAS A SURGING PROBLEM AT HIGHWAY SPEED. THE CHECK ENGINE LIGHT WILL COME ON AND IT IS READ AS TRANSMISSION FLUID PRESSURE SENSOR. THIS WAS REPLACED WITH A FACTORY SENSOR AND WITHIN 2 WEEKS IT DID IT AGAIN. AFTER 200 MILES THE LIGHT WENT OUT AND THE SURGING STOPPED ONLY TO START AND STOP REPEATEDLY UP TO THIS DATE, 8/23/2010. HOW CAN A SENSOR REPAIR ITSELF? IMPOSSIBLE! MILEAGE AT FIRST CHECK ENGINE LIGHT WAS LESS THAN 100,000. ALSO DASH IS CRACKED TO A COMPLETELY UNACCEPTABLE LEVEL FOR THE AGE OF THE VEHICLE AND MILEAGE ON DASH AT 138,000 WITH CARE TAKEN TO KEEP IT CLEAN AND CONDITIONED. CRACKS BEGAN AT 85,000 MILES. WIPERS WHEN OPERATING ON HIGH WILL LOWER SPEED AND WILL CONTINUE TO CHANGE FROM HIGH TO LOW INTERMITTENTLY UNLESS THEY ARE TURNED OFF AND TURNED BACK ON SEVERAL TIMES. DO NOT CONSIDER THIS SAFE IN ANY WAY. INTERMITTENT WIPER USE WITH DELAY FEATURE SEEMS TO BE COMPLETELY OKAY. AIR CONDITIONER WILL ONLY BLOW COLD AIR ON DRIVER'S SIDE AND BLOWS WARM AIR ON PASSENGER SIDE. AFTER 45 MINUTES OF A/C USE, ROARING SOUND ISSUES FROM THE VENTS AND A GRADUAL DECREASE IN ALL AIR BEGINS UNTIL ONLY WISPS OF AIR ESCAPES FROM DRIVER SIDE VENTS.
AT 65 MPH USING CRUISE CONTROL, DAYTIME, DRY PAVEMENT, GOOD WEATHER, BRAKE WARNING LIGHT AND ABS WARNING LIGHT ILLUMINATED WITH WARNING CHIME. AT NEXT EXIT, OPERATOR TOOK VEHICLE TO REPAIR SHOP. TECHNICIAN FOUND RIGHT FRONT WHEEL BEARING ASSEMBLY WORN, ALLOWING TIRE/WHEEL ASSEMBLY TO BE MOVED 1-2'' FROM VERTICAL. VEHICLE HAD BEEN CHECKED DURING STATE INSPECTION LESS THAN 400 MILES PREVIOUSLY AND PASSED. A TOTAL FAILURE IN TRAFFIC AT SPEED MIGHT HAVE RESULTED IN A LOSS OF HANDLING/BRAKING THAT MIGHT HAVE CAUSED OR WORSENED AN ACCIDENT. FAILED PART IS AVAILABLE. VEHICLE HAS ALSO SUFFERED NUMEROUS PREMATURE FAILURES INCLUDING: FAILURE OF DRIVER HEATED SEAT, FAILURE OF ELECTRIC FUEL PUMP, NEARLY CAUSING ACCIDENT DUE TO ENGINE STOPPAGE AND LOSS OF POWER STEERING, FAILURE OF INSTRUMENT CLUSTER, FAILURE OF FRONT SUSPENSION COMPONENTS, AND DAMAGE TO SPARE TIRE DUE TO MIS-ROUTED TAIL PIPE. SOME OF THESE ARE MANUFACTURER DESIGN DEFECTS, OTHERS ARE TROUBLESHOOTING OR REPAIR ERRORS AT DEALER. TWO EVENTS (FUEL PUMP, WHEEL BEARING) MIGHT HAVE CAUSED ACCIDENT WITH INJURY/DEATH POSSIBLE OUTCOME. *JB
I TOOK MY TRUCK TO HAVE AN OIL CHANGE AND 60,000 MILE SERVICE AT THE DEALER. I WAS TOLD THAT THE REAR END NEEDED TO BE OVERHAULED BECAUSE THE BRACKETS TO MY REAR DIFFERENTIAL WERE BROKEN, AND IF I DID NOT HAVE IT REPAIRED, THE BRACKETS WOULD FALL DOWN INTO THE SPIDER GEARS AND WHILE I WAS DRIVING, IT WOULD CAUSE THE TRUCK TO LOCK UP. I TOOK IT TO GET ANOTHER OPINION AND WAS TOLD THE SAME THING. I WAS ALSO TOLD THAT IF THEY REPAIRED IT BACK TO THE WAY IT WAS MANUFACTURED, I WOULD CONTINUE TO HAVE THE SAME PROBLEM. I WENT ONLINE TO HTTP://WWW.MINERICH.COM/DODGE_RAM.HTM AND READ NUMEROUS REPORTS OF PEOPLE WITH THE SAME PROBLEM AND HAD TO HAVE IT REPAIRED MORE THAN ONCE. THE SHOP I TOOK IT TO DID NOT RESTORE IT TO THE WAY IT WAS MANUFACTURED, BUT INSTEAD FIXED THE PROBLEM SO THAT IT WOULD NOT HAPPEN AGAIN. THIS TRUCK IS ONLY USED TO BE DRIVEN BACK AND FORTH TO WORK. *JB
EXCESSIVE STOPLAMP FAILURES, REPLACED LAMPS DUE TO MELTING OF BASE REPEATEDLY,4TH TIME IN 8 MOS. NO SERVICE KIT OR UPGRADES AVAILABLE, CHECK CHEVY, SAME TAIL LIGHT BOARD SET-UP, SAME PROBLEMS, PERHAPS THEY HAVE A BULLETIN ON PROBLEM?*AK SEVERE SHAKING UNDER BRAKING, STARTED AT 15K MILES, SERVICER REFUSES TO COVER UNDER WARRANTY (12K WARRANTY), HAVE FOUND NUMEROUS ISSUES WITH THESE ROTORS. SEVERE SHAKING ON SWEEPING RIGHT HAND FREEWAY TURNS, PRESENTLY SCHEDULED FOR SERVICE AT ANTIOCH/DELTA DODGE. ENGINE INTERMITTENTLY STALLING, UNABLE TO DUPLICATE PROBLEM WHEN IN FOR SERVICE, NOT NOTED ON SERVICE TICKETS. INDEPENDENT FRONT END LEAKAGE, PRESENTLY SCHEDULED FOR SERVICE AT ANTIOCH/DELTA DODGE. THIS MY 3RD DODGE TRUCK SINCE 1996, 1ST ONE WAS GREAT, 2ND HAD REPEATED REAREND ISSUES, 3RD SEEMS TO BE HAVING EXCESSIVE ISSUES ACROSS THE SPECTRUM OF COMPONENTS, I WOULD LIKE HELP IN RESOLVING THESE ISSUES, AS PRESENTLY I STILL VIEW DODGE AS THE LEADER IN CUSTOMER SATISFACTION.
CURRENTLY OWN A 2002 DODGE RAM QUAD CAB. I HAVE HAD NUMEROUS PROBLEMS WITH MY TRUCK. I MYSELF HAVE ALSO EXPERIENCED THE SAME PROBLEMS WITH THE TRANSMISSION JERKING AS WELL AS THE VEHICLE COMPLETELY SHUTTING OFF WHEN IDLING (AND NOT EVEN AT LONG PERIODS OF TIME). AT TIMES WHEN PUTTING INTO REVERSE, THE VEHICLE WILL NOT MOVE AT ALL AND I HAVE TO COMPLETELY SHUT OFF THE TRUCK AND RESTART IT TO GET IT TO MOVE. I HAVEN'T HAD IT REPORTED AT THE DEALER YET BECAUSE THEY WILL BE UNABLE TO DUPLICATE. JUST NOTICED A PROBLEM WITH MY REAR TAILLIGHTS. AT DIFFERENT TIMES, DIFFERENT BULBS WOULD SEEM TO GO OUT CAUSING THE "LAMP OUT" INDICATOR LAMP TO ILLUMINATE. WHEN I WENT TO CHANGE THE BULB MYSELF (CAUSE BULBS ARE NOT WARRANTY), I FOUND THAT THE SOCKETS WERE CAUSING THE BULB HOUSING TO MELT INSIDE THE SOCKETS AS WELL AS ON THE BULBS. I TOOK IT TO THE DEALER AND THEY ONLY REPLACED ONE SIDE BECAUSE THE OTHER THEY DID NOT HAVE IN STOCK, YET THEY DID NOT EVEN BOTHER ORDERING THE OTHER SIDE. I HAVE ALREADY HAD MY RACK & PINION REPLACED BECAUSE IT WAS LEAKING AND ALSO HAVE HAD TO HAVE MY TCM AND PCM REPROGRAMED BECAUSE THEY WERE CAUSING MY CHECK ENGINE LIGHT TO COME ON AS WELL AS MAKING MY AIR CONDITIONING INOPERATIVE. *AK
ONGOING VIBRATION IN REAR AXLE AT HIGHWAY SPEEDS. DODGE HAS ROTATED AND REBALANCED ORIGINAL TIRES, HAD GOODYEAR REPLACE ALL 4 TIRES WITH NEW TIRES 3 TIMES, HAS SENT THE TRUCK TO BIG-O FOR ROAD FORCE BALANCING 3 TIMES, HAS REBALANCED ORIGINAL DRIVESHAFT AND THEN REPLACED THE DRIVESHAFT WITH A NEW ONE ALL TO NO AVAIL. HAS BEEN IN FOR REPAIRS 14 TIMES SO FAR. THE FINAL TIME GOODYEAR REPLACED THE TIRES, THEIR STORE MANAGER PERFORMED HIS OWN TEST FOR VIBRATION. HE MOUNTED AND BALANCED THE NEW TIRES AND THEN PUT THE TRUCK INTO THE AIR ON A HYDRAULIC LIFT TAKING IT UP TO HIGHWAY SPEED. HE NOTED THE VIBRATION, THEN REMOVED THE TIRES FROM THE WHEELS, STILL NOTED THE VIBRATION AND THEN REMOVED THE WHEELS FROM THE AXLE AND STILL NOTED THE VIBRATION. THIS WAS NOTED TO BOTH REPAIR DEALERS, ALSO TO NO AVAIL.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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