BLOWS HEAT ONLY ON PASSENGER SIDE VENTS. BLOWS COOL AIR ON DRIVERS SIDE.
- NHTSA ID
- 11064752
- Incident
- Jan 24, 2018
- Mileage
- 208,000 mi
Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 Dodge Ram Quad Cab submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
BLOWS HEAT ONLY ON PASSENGER SIDE VENTS. BLOWS COOL AIR ON DRIVERS SIDE.
TL* THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE AIR CONDITIONER AND HEATER VENT. THE CONTACT WAS CONCERNED THAT THE FRONT PASSENGER AIR BAG COULD INADVERTENTLY DEPLOY BECAUSE OF THE FRACTURE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER VENT WERE INOPERABLE ON THE LOWER SETTINGS DUE TO OBSTRUCTION FROM PIECES OF FRACTURED DEBRIS. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATING SYSTEM WOULD ONLY FUNCTION ON A HIGH SETTING. THE CONTACT ALSO STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
I HAVE A 2002 DODGE RAM 1500 QUAD CAB 4X4, VERY WELL MAINTAINED AND WAS NEVER ABUSED. ABOUT 8 MONTHS AGO I NOTICED A CRACK ON THE DASHBOARD ON THE PASSENGER SIDE. WITHIN SEVERAL MONTHS ONE CRACK HAD GROWN TO 6 CRACKS. THEN ABOUT 1 MONTH AGO THE AIR WOULD NOT FLOW THROUGH THE DASH VENTS ANYMORE. IN ORDER TO FIND OUT THE PROBLEM I HAD TO REMOVE THE DASH BOARD TO GET THE HEAT AND AIR SYSTEM. WHEN I REMOVED THE DASH BOARD IT CRUMBLED INTO ABOUT 20 PCS. UPON INSPECTION OF THE AIR PROBLEM I FOUND OUT THE BLEND DOOR THAT CONTROLS THE AIR TO THE DASH WAS BROKEN. SEEMS THIS IS A PROBLEM. I AM NOW HAVING TO REPLACE THE DASHBOARD, FRONT AND REAR PC AND THE 4 BLEND DOORS IN THE AIR SYSTEM. WHILE REPLACING THE SHOCKS I NOTICED THE RACK AND PINION WAS LEAKING EXTREMELY BAD WHICH HAS NEVER LEAKED BEFORE. NO NOISE WHILE TURNING THE STEERING WHEEL, NO WARNING LIGHT TO ADVISE OF THE PROBLEM. *TR
2002 DODGE RAM 1500 QUAD CAB PU. CRACKED DASHBOARD. SHARP EDGES COULD BE A SERIOUS ISSUE. ALSO, THE SUN VISORS FALL DOWN UNEXPECTEDLY CAUSING TEMPORARY LIMITED VISIBILITY. *TR
2002 DODGE RAM 1500 QUAD CAB HAS A SURGING PROBLEM AT HIGHWAY SPEED. THE CHECK ENGINE LIGHT WILL COME ON AND IT IS READ AS TRANSMISSION FLUID PRESSURE SENSOR. THIS WAS REPLACED WITH A FACTORY SENSOR AND WITHIN 2 WEEKS IT DID IT AGAIN. AFTER 200 MILES THE LIGHT WENT OUT AND THE SURGING STOPPED ONLY TO START AND STOP REPEATEDLY UP TO THIS DATE, 8/23/2010. HOW CAN A SENSOR REPAIR ITSELF? IMPOSSIBLE! MILEAGE AT FIRST CHECK ENGINE LIGHT WAS LESS THAN 100,000. ALSO DASH IS CRACKED TO A COMPLETELY UNACCEPTABLE LEVEL FOR THE AGE OF THE VEHICLE AND MILEAGE ON DASH AT 138,000 WITH CARE TAKEN TO KEEP IT CLEAN AND CONDITIONED. CRACKS BEGAN AT 85,000 MILES. WIPERS WHEN OPERATING ON HIGH WILL LOWER SPEED AND WILL CONTINUE TO CHANGE FROM HIGH TO LOW INTERMITTENTLY UNLESS THEY ARE TURNED OFF AND TURNED BACK ON SEVERAL TIMES. DO NOT CONSIDER THIS SAFE IN ANY WAY. INTERMITTENT WIPER USE WITH DELAY FEATURE SEEMS TO BE COMPLETELY OKAY. AIR CONDITIONER WILL ONLY BLOW COLD AIR ON DRIVER'S SIDE AND BLOWS WARM AIR ON PASSENGER SIDE. AFTER 45 MINUTES OF A/C USE, ROARING SOUND ISSUES FROM THE VENTS AND A GRADUAL DECREASE IN ALL AIR BEGINS UNTIL ONLY WISPS OF AIR ESCAPES FROM DRIVER SIDE VENTS.
TOOK TRUCK TO DEALER BECAUSE THE HEADLIGHTS, TAILLIGHTS WERE GOING ON AND OFF INTERMITTENTLY WHETHER THE LIGHT SWITCH WAS ON OF OFF AND THE KEY WAS IN THE RUN POSITION (STARTED OR NOT) AND WINDSHIELD WIPERS WOULD TURN OFF WHEN THIS HAPPENS. I ABOUT HAD A TERRIBLE ACCIDENT WHEN I FOUND OUT THE WIPERS QUIT WORKING, IMAGINE THAT! TOOK MY 2002 DODGE RAM 4X4, 3.7L QUAD CAB SPORT TO DEALER AND THEY SAID IT WAS THE PDC (POWER DISTRIBUTION CENTER (FUSE BOX)) THAT THEY ARE PRONE TO CORROSION AND THEY HAVE REPLACED MANY OF THEM. WHY NO RECALL WHEN MANY LIVES ARE AT STAKE HERE AND SO MANY PROBLEMS WITH THESE FOUND? COULD HAVE BEEN ME, AND I HAVE 3 CHILDREN THAT DEPEND ON ME, SO CHRYSLER OWN UP TO IT AND DO THE RIGHT THING. *TR
I HAD TO REPLACE BOTH SIDE MIRRORS BECAUSE OF THE INSIDE SUPPORT BROKE OFF. THEY BROKE ABOUT A MONTH APART. LEFT MIRROR FIRST AND THEN THE RIGHT SIDE. *TR
HEADLIGHTS, WIPERS, AND TURN SIGNALS DO NOT WORK PROPERLY ON MY 2002 DODGE RAM PICKUP. HEADLIGHTS SWITCHED TO HIGH BEAM, WILL NOT SWITCH TO LOW BEAM AND VICE A VERSA. WIPERS WILL NOT GO TO STEADY WIPING, OR FAST WIPING SPORADICALLY. TURN SIGNALS WILL SIGNAL 'RIGHT TURN' WHEN I SWITCH THE LEVER FOR A 'LEFT TURN', AND VICE A VERSA, AND SOMETIMES THEY WILL NOT WORK AT ALL. THERE HAS BEEN NO ACCIDENTS YET, AND I HAVE REFRAINED FROM DRIVING AT NIGHT OR WHEN IT IS RAINING IF POSSIBLE. *TR
WHILE DRIVING DOWN THE ROAD AT ABOUT 60 MILES PER HOUR OR SO I LOST MY OVERDRIVE AND 3 RD GEAR OF MY TRANSMISSION. DODGE DEALER REPORTS THE VALVE BODY WENT OUT ON MY TRUCK IT HAD ONLY BEEN OUT OF WARRANTY BY ABOUT 3000 MILES. DODGE WOULD NOT WORK WIT ME EVEN THOU THEY ADMITTED TO HAVING SOME COME IT. SO I HAD TO HAVE THE VALVE BODY REPLACED. WHILE SITTING IN THE SERVICE AREA WAITING FOR MY TRUCK TO BE FIXED A CUSTOMER CAME IN TO GET A HEATER CORE FOR HIS 2002. GUESS WHAT LESS THEN A MONTH AFTER SPENDING 1300.00 TO GET MY TRANSMISSION FIXED THE HEATER CORE WENT OUT ON MINE . IS THIS COMMON OR AM I JUST THE LUCKY ONE? AS THE HEATER CORE FAILED IT DID DUMP ANTI FREEZE IN THE CAB OF THE TRUCK AND ON THE CARPET. I HAVE YET TO HAVE THE HEATER CORE REPLACED. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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