Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jun 20, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 122 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2003 Dodge Ram Quad Cab submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed Jun 20, 2018
TAKATA RECALL / I RECEIVED THE NHTSA CAMPAIGN NUMBER: 15V312000 (AIRBAGS) FRONTAL PASSENGER AIR BAG INFLATOR HOWEVER, IN ORDER TO REPAIR THE VEHICLE THE DASHBOARD WOULD HAVE TO BE REMOVED AND THE DEALER STATED THAT THEY WOULD NOT BE ABLE TO REMOVE THE EXISTING DASHBOARD WITHOUT DAMAGING THE DASHBOARD FURTHER. DODGE STATED THEY WILL NOT COVER THE PARTS NOR LABOR TO REPLACE THE DASHBOARD. THE DEALER CONTACTED WAS NATIONAL DODGE CHRYSLER JEEP RAM LOCATED AT 2223 N MARINE BLVD, JACKSONVILLE, NC 28546. I BELIEVE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND SHOULD BE RESPONSIBLE FOR ANY DAMAGE TO THE VEHICLE CAUSED IN THE COMPLETE OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONTACTED THE DEALER. SEE ATTACHED EMAILS/PICTURES.
NHTSA ID
11102894
Incident
Apr 20, 2017
Airbags
Filed Jul 12, 2017
SO MANY OF THESE TRUCKS HAVE DASHBOARDS THAT ARE LITERALLY FALLING APART AND THE RECALL ON THE AIRBAGS CAN'T BE DONE WITHOUT THE DASHBOARDS BEING REPLACED WHICH IS ABOVE $1400.00! MY 2004 TOYOTA 4RUNNER DASHBOARD DID THE SAME THING, ONLY NOT AS EXTREME AS FALLING APART LIKE MY DODGE RAM 1500. TOYOTA DID THE RIGHT THING AND RECALLED THE DASHBOARD! THIS TRUCK WAS JUST PURCHASED FOR MY SON AND NOW THEY CAN'T AND WON'T REPLACE THE AIRBAG UNLESS WE PAY TO HAVE THE DASHBOARD REPLACED? IF THE MANUFACTURER OF DODGE DOESN'T DO THE SAME AND I OR ONE OF MY PASSENGERS IS HURT BECAUSE OF THE RECALL AIRBAG, YOU BEST BELIEVE THERE WILL BE A HUGE LAWSUIT COMING THEIR WAY!
NHTSA ID
11004734
Incident
Jul 12, 2017
Airbags
Filed Aug 28, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2003 DODGE RAM QUAD CAB. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CORN FIELD. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10759976
Incident
Aug 23, 2015
AirbagsVisibility
Filed Aug 11, 2015
THE WINDSHIELD APPEARS WEAK HAVING MANY POCK MARKS IN IT. THIS CAUSES THE WINDSHIELD WIPERS TO NEED TO BE REPLACED OFTEN. THE DASH IS SEVERELY CRACKED AND WE ARE AFRAID THAT THIS IS GOING TO CAUSE THE AIR BAG TO RUPTURE ON THE PASSENGER SIDE (BESIDES THE FACT THAT IT IS COMING APART).
NHTSA ID
10747871
Incident
Jul 1, 2010
Mileage
100,000 mi
Airbags
Filed Jan 26, 2015
TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V354000 (AIRBAG) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10678916
Incident
Jan 26, 2015
AirbagsBody & structureVisibility
Filed Sep 11, 2014
THE DASH BOARD ON THIS VEHICLE IS CRACKING ALL OVER. IT HAS CRACKED AROUND THE PASSENGER AIRBAG AND PIECES HAVE FALLEN INTO THE AIRBAG COMPARTMENT. THIS HAS NOT CAUSED INJURY YET, BUT IF INVOLVED IN AN ACCIDENT, THE BROKEN PIECES WILL DEFINITELY CAUSE INJURY AND I HOPE THAT THEY DO NOT AFFECT THE AIRBAG DEPLOYMENT. PIECES BLOW INTO YOUR FACE WHILE RUNNING THE DEFROST WHICH IF STRUCK IN THE EYE COULD CAUSE AN ACCIDENT. *TR
NHTSA ID
10632508
Incident
Apr 5, 2014
Mileage
82,100 mi
AirbagsBody & structure
Filed Jul 18, 2011
I HAVE A 2003 DODGE RAM AND THE DASH HAS 2 CRACKS IN IT. I AM AFRAID THAT THE CRACKS COULD SOMEHOW CAUSE THE AIR BAGS TO DEPLOY. *KB
NHTSA ID
10413460
Incident
Apr 11, 2009
Airbags
Filed Aug 29, 2010
Crash reported1 injury reported
ON AUGUST 2, 2010, IN THE EARLY EVENING, MY SPOUSE, THE SOLE OCCUPANT, FELL ASLEEP WHILE DRIVING OUR 2003 DODGE RAM 1500 SLT QUAD CAB AND HIT A STANDARD SIZE STEEL STREET SIGN, A STANDARD GAUGE GUIDE WIRE FOR A TELEPHONE/POWER POLE, AND FINALLY THE TELEPHONE/POWER POLE ITSELF. THE IMPACT OF THIS CRASH DESTROYED THE TRUCK. THANKFULLY, MY WIFE WAS WEARING HER SAFETY BELT, AND SUFFERED ONLY MINOR INJURIES. THE GUIDE/SUPPORT WIRE HAD EMBEDDED ITSELF INTO THE FRONT BUMPER AND HOOD AND HAD TO BE CUT OUT. AMAZINGLY, NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED IN THIS INCIDENT. AS THE POWER POLE HAD BROKEN IN TWO, THERE WERE LIVE ELECTRICAL WIRES AT THE SCENE. EMERGENCY CREWS TOOK NEARLY 7 HOURS TO CLEAR THE SCENE AND RESTORE POWER AND CABLE TO A LOCALIZED AREA. SHE HAD BEEN TRAVELING IN A SSE DIRECTION ON HESPERIA AVENUE IN VICTORVILLE, CA AT APPROX. 45 MPH. THE WEATHER WAS IDEAL FOR ROAD TRAVEL: CLEAR, DRY, WINDLESS, WITH TEMPERATURE AROUND 95 F. THE VEHICLE WAS WELL-MAINTAINED AND HAD APPROX. 42,200 MILES ON IT. I HAVE DONE SOME RESEARCH INTO THIS MATTER AND FOUND PRIOR INSTANCES OF SIMILAR AIRBAG NON-DEPLOYMENTS IN CHRYSLER VEHICLES. IN MY OPINION, IT APPEARS THAT THERE ARE TOO FEW, AND'OR POORLY LOCATED, AND'OR DEFECTIVE AIRBAG SENSORS ON THIS AND OTHER CHRYSLER PRODUCTS. THIS IS NOT A TOTAL CONDEMNATION OF CHRYSLER OR THE DODGE RAM. WE ENJOYED THIS TRUCK VERY MUCH FOR OVER 7 YEARS. WE ASSOCIATE MANY HAPPY MEMORIES WITH THE VEHICLE, HOWEVER THIS IS A GLARING PROBLEM THAT MUST BE RECTIFIED. THE LIKELIHOOD OF OTHER CATASTROPHIC CRASHES RESULTING IN INJURY OR DEATH IS HIGH. THE AIM OF SAFETY AIRBAGS IS TO REDUCE INJURIES AND DEATH. AN AIRBAG SYSTEM FAILURE FROM THIS HIGH SPEED AND HIGH IMPACT CRASH SCENARIO SHOULD NEVER OCCUR. PLEASE EXERCISE ALL LEGAL AND ETHICAL DUE DILIGENCE IN ALL MEANS AND MANNER AVAILABLE TO PERSUADE/DEMAND/FORCE CHRYSLER CORP. TO RECALL THIS AND OTHER PRODUCTS IN ORDER TO MAKE THEM FUNCTIONAL AND SAFE FOR THE PUBLIC. *TR
NHTSA ID
10352592
Incident
Aug 2, 2010
Mileage
42,500 mi
Airbags
Filed Dec 1, 2004
Crash reported2 injuries reported
WHILE STOPPED AT A STOPLIGHT MY 2003 DODGE RAM PICKUP TRUCK WAS HIT IN THE REAR AND PUSHED OFF THE ROAD INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE IS A TOTAL LOSS AND MY HUSBAND AND I BOTH RECEIVED HEAD AND FACE INJURIES FROM HITTING THE DASH AND/OR THE STEERING WHEEL. *AK
NHTSA ID
10100872
Incident
Nov 13, 2004
Airbags
Filed Oct 28, 2003
Crash reported1 injury reported
WHILE DRIVING APPROXIMATELY 55 MPH VEHICLE HIT THREE COWS THAT WERE IN THE ROAD AND THE FRONT AIR BAGS DID NOT DEPLOY. DRIVER WAS TRANSPORTED TO THE EMERGENCY ROOM FOR TREATMENT OF BACK PAIN. ALSO, THE DRIVER HAD AN APPOINTMENT TO CHECK FOR ANY INTERNAL HEAD INJURIES. *AK
NHTSA ID
10044859
Incident
Oct 25, 2003
Mileage
6,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own