2003 Dodge Ram Quad Cab Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Dodge Ram Quad Cab, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure4530.2%
- Brakes2013.4%
- Suspension138.7%
- Steering117.4%
- Airbags106.7%
- Powertrain (other)106.7%
- Electrical106.7%
- Visibility74.7%
- Engine64.0%
- Other / unspecified32.0%
- Exterior lighting32.0%
- Fuel system32.0%
- Driver assistance21.3%
- Interior & seats21.3%
- Tires & wheels21.3%
- Transmission10.7%
- Seat belts10.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
2003 DODGE RAM QUAD CAB 4X4 HAD VEHICLE TOWED AND WHEN TOW TRUCK DRIVER HOOKED CHAINS TO FRAME RAILS TO WINCH VEHICLE ON TO TOW TRUCK THE CHAINS RIPPED THE STEEL OUT OF THE BOTTOM OF THE FRAME DO TO THE FRAME BEING ROTTED I HAVE UPLOADED PHOTOS. THIS IS A REAL SAFETY CONCERN DO TO THE FACT THE FRAME IS ENCLOSED AND THERE IS NO REAL WARNING OR SIGNS OF THE INTEGRITY OF THE REMAINING STRUCTURE OF THE FRAME. IT IS IN MY OPINION THIS NEEDS TO BE ADDRESSED AND FRAME SHOULD BE RECALLED THERE ARE MANY OTHER PEOPLE WITH THE SAME TRUCKS EVEN A LOT NEWER THAN THIS ONE BUT SAME FRAME AS MINE AND THE SAME PROBLEM THERE IS NO REASON OTHER THAN POOR ENGINEERING AND PREP OF THIS FRAME I OWN MANY OLD PIECES OF EQUIPMENT THAT ARE 30+ YEARS OLDER THAN THIS TRUCK AND NO ROT ISSUES LIKE THIS WEAR AND TEAR IS ONE THING BODY ROT ECT IS NORMAL BUT THIS IS A REAL SAFETY ISSUE THAT GIVES NO WARNING MANY OF THESE TRUCKS DRIVE DOWN THE ROAD SUCH AS MINE HAULING EQUIPMENT ECT IMAGINE 20K LBS DRIVING DOWN THE ROAD AND THE TRUCK SPLITS IN HALF DO TO THE INTERNAL FRAME ROT HOW MANY PEOPLE WILL DIE BEFORE THIS ISSUE I'D RECALLED BY CHRYSLER? TOYOTA DID IT TO THERE TRUCKS WHY SHOULDN'T DODGE PLEASE DON'T LET DODGE IGNORE THIS IT COULD BE SOMEONE IN YOUR FAMILY THAT GETS SERIOUSLY HURT OR DIES DRIVING ONE OF THESE TRUCKS OR FROM SOMEONE ELSE DRIVING ONE OF THESE TRUCKS. FYI I HAD THE PITTMAN ARM JOINT SNAP ON MY TRUCK WITH OUT WARNING IT WAS A SCARY MOMENT WHEN U LOSE STEERING I WAS LUCKY AND DIDN'T CRASH AND NO ONE GOT HURT .
THE DASHBOARD AND HVAC SYSTEM HAS CRACKED TO PIECES CAUSING THE DEFROSTERS TO BE INOPERABLE MOST OF THE TIME AND CONSTANTLY BLOWS PIECES OF PLASTIC AND FOAM OUT OF THE VENTS OCCASIONALLY GETTING IN THE DRIVER'S EYES AND NOSE CAUSING SNEEZING AND DISTRACTING IRRITATION.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WITHIN THE FIRST YEAR OF OWNING THIS TRUCK I HAD TO HAVE THE ROTORS RESURFACED TWICE AND WITHIN THE FIRST 18 MONTHS HAD TO HAVE THE ROTORS AND CALIPERS REPLACED. DEALER DENIED WARRANTY COMPLETELY (NOT COVERED) CALLED CHRYSLER SOMEONE NAMED MIKE SAID THEY DIDN'T HAVE ANYTHING TO DO WITH IT. IT WAS PROBABLY THE WAY I DRIVE. *TR
THE TRUCK WAS TAKEN IN TO BE LOOKED AT BECAUSE THERE WAS A VIBRATION. I TOLD THEM IT WAS A U-JOINT OR BEARING GOING OUT. THE TRUCK HAD BEEN IN THE SAME SHOP 4 TIMES, FOR THE SAME THING -THE U-JOINT OR BEARING. THE MECHANIC AT THE SHOP SAID THAT THE TIRES NEEDED TO BE BALANCED BUT THEY DID NOT DO THAT AT THIER SHOP. I TOKK IT TO ANOTHER PLACE, THEY LOOKED AT IT AND SAID THE TIRES DID NOT NEED TO BE BALANCED,BUT THEY BALNCED THEM ANYWAYS. SO I HAD TWO OPINIONS ON THE TRUCK. THE NEXT NIGHT I PICKED UP THE GUYS I WORK WITH AND WE WENT TO WORK. ON THE WAY HOME THE DRIVE SHAFT, DRIVE LINE,YOLK, AND TRANSFERCASE CAME APART AND TRIED TO COME UP THROUGH THE FLOORBOARD, CAUSING HOLES IN THE FLOORBOARD, AND IT PULLED THE ELECTRICAL WIRING OUT WHICH CAUSED ALL THE WARNING LIGHTS TO COME ON. ANYONE COULD HAVE BEEN HURT. I GOT THE THE TRUCK TO A NEARBY CONVIENENT STORE AND I CALLED A TOW TRUCK TO TOW MY TRUCK TO THE SHOP. I CALLED MY WIFE AND WE WENT AND PICKED UP ALL THE PARTS OFF THE HIGHWAY. THE TRUCK, WHICH IS STILL UNDER WARRANTY. THEY TOOK PICTURES AND SENT THEM TO THEIR REPS. THEIR REPS IN ANOTHER STATE SAID IT WAS IN 4 WHEEL DRIVE IN 4 LOW UNDER EXTENSIVE TORQUE IN A MUD HOLE. IT HAD NOT RAINED HERE IN OVER A MONTH. SO THE DIRT ROAD I WAS ON WAS DRY AND SMOOTH. I DID NOT HAVE IT IN FOUR WHEEL DRIVE. WHY BUY A 4 WHEEL DRIVE IF YOU ARE NOT GOING TO USE IT. THEY SAID I WAS DRIVING FAST CAUSING EXTENSIVE TORQUE!? I WAS DRIVING THE SPEED LIMIT AND PEOPLE DRIVE FAST AND THEIR VEHICLES DON'T FALL APART. THEY SAID THEY WOULDN'T COVER THE DAMAGE, EVEN THOUGH THEIR MECHANIC MADE A WRONG DIAGNOSIS. IT IS THEIR FAULT AND THEY SHOULD TAKE THE RESPONSIBILITY TO FIX IT, WITH NO MONEY COMING OUT OF MY POCKET. I GET PAID TO DRIVE TO AND FROM WORK. NOW I DON'T HAVE A TRUCK TO GET ME TO WORK. THE SHOP SAYS THEY WILL PAY HALF THE COST TO FIX IT AND I CAN PAY THE OTHER HALF. THEY SAY THEY ARE DOING ME A FAVOR BY DOING THIS. *NM
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I HAVE A 2003 DODGE QUAD CAB 1500 4X2 THAT I BOUGHT NEW AND HAS ONLY 71,000 ORIGINAL MILES. I HAVE NOTICED SOME NOISE AND VIBRATION COMING FROM THE STEERING AND SUSPENSION COMING FROM THE FRONT END. I'VE RESEARCHED AND FOUND THAT CHRYSLER/DODGE HAS ISSUED A RECALL (N49, N62 AND NHTSA 13-V528) THAT DOES NOT INCLUDE MY VEHICLE BUT SHOULD BE INCLUDED AFTER FURTHER INSPECTIONS. THE PART IN QUESTION IS THE LEFT TIE ROD AND STEERING LINKAGE. NEW PARTS (CBUEN491AA. CBUEN492AA) APPARENTLY ARE READILY AVAILABLE PRIOR TO JANUARY 2014 BUT MY TRUCK HAS NOT BEEN INCLUDED IN THE RECALL AND REPAIR. DO I HAVE TO WAIT FOR THE PART TO SNAP OFF CAUSING INJURY AND DEATH TO ANYONE ESPECIALLY MEMBERS OF MY FAMILY BEFORE A RECALL IS ISSUED FOR THIS MODEL YEAR? WE'VE BEEN FORTUNATE FOR NOW THAT NOTHING HAS HAPPENED BUT WHY DOES THE CONSUMER HAVE TO EXPERIENCE A LOSS FIRST BEFORE THE MANUFACTURER TAKES HONORABLE RESPONSIBILITY? ANOTHER ISSUE AS PREVIOUSLY REPORTED BY OTHER TRUCK OWNERS IS THAT THE DASH BOARD DETERIORATES AND CRACKS AND MATERIALS FALL INTO THE AIR/DEFROST DUCTING. I HOPE FOR ACTION SOON RATHER THAN RE-ACTION AFTER THE FACT AND THE PREVENTION OF LOSS TO LIFE OR INJURIES.
I GOT WIND OF THE RECALL AROUND DEC 2013 & FIGURED IT DIDN'T APPLY TO MY TRUCK SINCE I HAD SPENT CLOSE TO $2000 REBUILDING THE FRONT SUSPENSION WITH OEM & AFTER MARKET PARTS. I FINALLY RECEIVED RECALL NOTICE N62 AT THE END OF JAN 2014. I TOOK MY TRUCK TO MY DEALERSHIP & THEY CONFIRMED MY TRUCK WAS INDEED INCLUDED IN THE RECALL SINCE THE PARTS I USED WERE DEFECTIVE & BEING RECALLED. THE SERVICE WRITER TOLD ME IT WOULD BE AT LEAST ANOTHER YEAR OR LONGER BEFORE THE PARTS NEEDED TO REPAIR MY TRUCK WOULD ARRIVE AT THE DEALERSHIP. I ASKED WHAT WOULD HAPPEN IF THE TIE ROD BALL STUD FAILED AT HWY SPEEDS(I ALREADY KNEW THE ANSWER) & WAS TOLD IT WOULDN'T BE PRETTY. IF THE PART DID FAIL I WOULD LOSE ALL STEERING ABILITY & MORE THEN LIKELY END UP IN A VEHICLE ACCIDENT. MY TRUCK WEIGHS IN AT 8600 LBS + OR -,UNLOADED, WHAT EVER I RUN INTO/HIT IF THE TIE ROD BALL STUD FAILED WOULD CERTAINLY CAUSE INJURIES OR DEATH. WHAT ARE WE SUPPOSED TO DO? PARK OUR TRUCKS UNTIL DODGE/CHRYSLER SHIPS THE PARTS IN ANOTHER YEAR OR SO? MOST FOLKS WHO OWN HD PICKUPS USE THEM TO MAKE A LIVING & CAN'T AFFORD TO HAVE THEIR TRUCK PARKED FOR A COUPLE DAYS MUCH LESS A YEAR. WOULD BE NICE IF OWNERS OF THE TRUCKS AFFECTED WOULD BE REIMBURSED BY DODGE/CHRYSLER IF WE PURCHASED AFTERMARKET PARTS MAKING OUR TRUCKS SAFE TO DRIVE, RATHER THEN WAITING TO WHO KNOWS WHEN. I KNOW THAT WON'T HAPPEN, *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I HAVE A 2003 DODGE QUAD CAB 1500 4X2 THAT I BOUGHT NEW AND HAS ONLY 71,000 ORIGINAL MILES. I HAVE NOTICED SOME NOISE AND VIBRATION COMING FROM THE STEERING AND SUSPENSION COMING FROM THE FRONT END. I'VE RESEARCHED AND FOUND THAT CHRYSLER/DODGE HAS ISSUED A RECALL (N49, N62 AND NHTSA 13-V528) THAT DOES NOT INCLUDE MY VEHICLE BUT SHOULD BE INCLUDED AFTER FURTHER INSPECTIONS. THE PART IN QUESTION IS THE LEFT TIE ROD AND STEERING LINKAGE. NEW PARTS (CBUEN491AA. CBUEN492AA) APPARENTLY ARE READILY AVAILABLE PRIOR TO JANUARY 2014 BUT MY TRUCK HAS NOT BEEN INCLUDED IN THE RECALL AND REPAIR. DO I HAVE TO WAIT FOR THE PART TO SNAP OFF CAUSING INJURY AND DEATH TO ANYONE ESPECIALLY MEMBERS OF MY FAMILY BEFORE A RECALL IS ISSUED FOR THIS MODEL YEAR? WE'VE BEEN FORTUNATE FOR NOW THAT NOTHING HAS HAPPENED BUT WHY DOES THE CONSUMER HAVE TO EXPERIENCE A LOSS FIRST BEFORE THE MANUFACTURER TAKES HONORABLE RESPONSIBILITY? ANOTHER ISSUE AS PREVIOUSLY REPORTED BY OTHER TRUCK OWNERS IS THAT THE DASH BOARD DETERIORATES AND CRACKS AND MATERIALS FALL INTO THE AIR/DEFROST DUCTING. I HOPE FOR ACTION SOON RATHER THAN RE-ACTION AFTER THE FACT AND THE PREVENTION OF LOSS TO LIFE OR INJURIES.
I GOT WIND OF THE RECALL AROUND DEC 2013 & FIGURED IT DIDN'T APPLY TO MY TRUCK SINCE I HAD SPENT CLOSE TO $2000 REBUILDING THE FRONT SUSPENSION WITH OEM & AFTER MARKET PARTS. I FINALLY RECEIVED RECALL NOTICE N62 AT THE END OF JAN 2014. I TOOK MY TRUCK TO MY DEALERSHIP & THEY CONFIRMED MY TRUCK WAS INDEED INCLUDED IN THE RECALL SINCE THE PARTS I USED WERE DEFECTIVE & BEING RECALLED. THE SERVICE WRITER TOLD ME IT WOULD BE AT LEAST ANOTHER YEAR OR LONGER BEFORE THE PARTS NEEDED TO REPAIR MY TRUCK WOULD ARRIVE AT THE DEALERSHIP. I ASKED WHAT WOULD HAPPEN IF THE TIE ROD BALL STUD FAILED AT HWY SPEEDS(I ALREADY KNEW THE ANSWER) & WAS TOLD IT WOULDN'T BE PRETTY. IF THE PART DID FAIL I WOULD LOSE ALL STEERING ABILITY & MORE THEN LIKELY END UP IN A VEHICLE ACCIDENT. MY TRUCK WEIGHS IN AT 8600 LBS + OR -,UNLOADED, WHAT EVER I RUN INTO/HIT IF THE TIE ROD BALL STUD FAILED WOULD CERTAINLY CAUSE INJURIES OR DEATH. WHAT ARE WE SUPPOSED TO DO? PARK OUR TRUCKS UNTIL DODGE/CHRYSLER SHIPS THE PARTS IN ANOTHER YEAR OR SO? MOST FOLKS WHO OWN HD PICKUPS USE THEM TO MAKE A LIVING & CAN'T AFFORD TO HAVE THEIR TRUCK PARKED FOR A COUPLE DAYS MUCH LESS A YEAR. WOULD BE NICE IF OWNERS OF THE TRUCKS AFFECTED WOULD BE REIMBURSED BY DODGE/CHRYSLER IF WE PURCHASED AFTERMARKET PARTS MAKING OUR TRUCKS SAFE TO DRIVE, RATHER THEN WAITING TO WHO KNOWS WHEN. I KNOW THAT WON'T HAPPEN, *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TAKATA RECALL / I RECEIVED THE NHTSA CAMPAIGN NUMBER: 15V312000 (AIRBAGS) FRONTAL PASSENGER AIR BAG INFLATOR HOWEVER, IN ORDER TO REPAIR THE VEHICLE THE DASHBOARD WOULD HAVE TO BE REMOVED AND THE DEALER STATED THAT THEY WOULD NOT BE ABLE TO REMOVE THE EXISTING DASHBOARD WITHOUT DAMAGING THE DASHBOARD FURTHER. DODGE STATED THEY WILL NOT COVER THE PARTS NOR LABOR TO REPLACE THE DASHBOARD. THE DEALER CONTACTED WAS NATIONAL DODGE CHRYSLER JEEP RAM LOCATED AT 2223 N MARINE BLVD, JACKSONVILLE, NC 28546. I BELIEVE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND SHOULD BE RESPONSIBLE FOR ANY DAMAGE TO THE VEHICLE CAUSED IN THE COMPLETE OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONTACTED THE DEALER. SEE ATTACHED EMAILS/PICTURES.
SO MANY OF THESE TRUCKS HAVE DASHBOARDS THAT ARE LITERALLY FALLING APART AND THE RECALL ON THE AIRBAGS CAN'T BE DONE WITHOUT THE DASHBOARDS BEING REPLACED WHICH IS ABOVE $1400.00! MY 2004 TOYOTA 4RUNNER DASHBOARD DID THE SAME THING, ONLY NOT AS EXTREME AS FALLING APART LIKE MY DODGE RAM 1500. TOYOTA DID THE RIGHT THING AND RECALLED THE DASHBOARD! THIS TRUCK WAS JUST PURCHASED FOR MY SON AND NOW THEY CAN'T AND WON'T REPLACE THE AIRBAG UNLESS WE PAY TO HAVE THE DASHBOARD REPLACED? IF THE MANUFACTURER OF DODGE DOESN'T DO THE SAME AND I OR ONE OF MY PASSENGERS IS HURT BECAUSE OF THE RECALL AIRBAG, YOU BEST BELIEVE THERE WILL BE A HUGE LAWSUIT COMING THEIR WAY!
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I TOOK MY 03 RAM IN FOR SERVICE AND THE SERVICE ADVISER FOUND A CLIP THAT HAD BROKEN IN THE REAR END. TOTAL COST TO REPAIR UP TO $2000.00. I WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THE RAM. SHOULD BE A RECALL FOR THIS PROBLEM BEFORE SOMEONE HAS A REAR END TO LOCK UP AND CAUSE A ACCIDENT. *TR
THE REAR END IN MY 2003 DODGE RAM BURNED UP. I FIRST NOTICED A BURNING SMELL LIKE PROPANE GAS WHICH STARTED TO MAKE ME AND THE FAMILY SICK. PULLED OVER TO THE SIDE OF THE ROAD FOUND NOTHING. THEN AFTER DRIVING 20 MINUTES LONGER THE ABS LIGHT CAME ON. NEXT I OBSERVED ORANGE SPARKS COMING FROM THE BACK OF THE TRUCK. PULLED OVER AGAIN AND CLIMBED UNDER TRUCK AND BURNT MY ARM INSTANTLY WHEN TOUCHING THE REAR PUMPKIN. SAT ON THE SIDE OF THE ROAD FOR 3 HOURS TO LET COOL DOWN. THEN DROVE TO THE DEALER 30 MILES AWAY. ENGINE LIGHT CAME ON AND SPEEDOMETER GAUGE WAS JUMPING ALL OVER THE PLACE. TRUCK WAS ALSO SHIFTING IMPROPERLY. DEALER SAID THE REAR GOT SO HOT THAT IT MELTED THE REAR ABS SENSOR AND THE SPEEDOMETER SENSOR. *JB
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
MY PASSENGER DOORS, FRONT AND REAR, WILL NOT FUNCTION WITH THE POWER LOCK AND THE WINDOWS CAN ONLY BE ROLLED DOWN FROM THE DRIVERS CONTROLS. THIS IS A SAFETY CONCERN TO ME AS IT WILL MAKE IT DIFFICULT OR IMPOSSIBLE FOR SOMEONE TO QUICKLY GET OUT OF THE VEHICLE IF THEY NEED TO BAIL OUT, OR GET OUT IN THE EVENT OF AN ACCIDENT. IF THE DRIVER BECAME ILL HAD A MEDICAL EMERGENCY, PASSENGERS WOULD BE UNABLE TO GET OUT OF THE VEHICLE. THE ELECTRICAL WIRES IN THE DOOR HARNESSES HAVE BROKEN AND CAUSED THE ISSUE TO OCCUR. *TR
WENT TO TURN ON MY LEFT DIRECTIONAL AND HAD A LOSS OF DIRECTIONALS, WINDSHIELD WIPERS, WINDSHIELD WASHER AND FOUR WAY FLASHER. CHECKED PROBLEM THOROUGHLY AND FOUND IT TO BE A FAULTY MULTIFUNCTION SWITCH INSTALLED BEHIND STEERING WHEEL. *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WIPERS DO WHAT THEY WANT TO, NO- OFF DONT SEAT STOP IN MIDDLE OF WINDSHIELD
THE DASHBOARD AND HVAC SYSTEM HAS CRACKED TO PIECES CAUSING THE DEFROSTERS TO BE INOPERABLE MOST OF THE TIME AND CONSTANTLY BLOWS PIECES OF PLASTIC AND FOAM OUT OF THE VENTS OCCASIONALLY GETTING IN THE DRIVER'S EYES AND NOSE CAUSING SNEEZING AND DISTRACTING IRRITATION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE DRIVING THE VALVE SPRING BROKE AND DROPPED THE VALVE INTO THE CYLINDER CAUSING ENGINE DAMAGE. THIS IS A COMMON PROBLEM ON THE 5.7 HEMI ENGINE . ONE THAT DODGE IS WELL AWARE OF . THERE SHOULD BE SOME SORT OF FAVOR GIVEN ON THE MATTER . OUT OF ALL THE ENGINES I HAVE OWNED AS WELL AS WORKED ON THIS IS THE ONLY THAT HAS HAD THIS AS A COMMON FAILURE AND IT REALLY NEEDS TO BE ADDRESSED.
SEPT. 2004 BOUGHT 2003 DODGE QUAD CAB W/HEMI. HAD APPROXIMATELY 34,000 MILES ON IT. TRUCK WAS IN GREAT SHAPE,RAN GOOD,DROVE GOOD. THEN IN OCT,2005,HAD A VALVE SPRING BREAK ON LEFT SIDE OF MOTOR,CAUSING MOTOR TO LOCK-UP. AT THIS TIME THE TRUCK HAD 84,400 MILES ON IT. WE LIVE 30 MILES FROM OUR JOBS,SO WE PUT A LOT OF MILES ON OUR VEHICLES. I CALLED DAIMLER-CHRYSLER TO SEE IF THEY WOULD EITHER FIX THE TRUCK,OR AT LEAST HELP WITH THE REPAIRS(AFTER ALL,YOU WOULD THINK THAT A HEMI MOTOR SHOULD BE GOOD FOR A LOT LONGER THAN 80,000 MILES).DAIMLER-CHRYSLER SAID THAT THEY WOULD NEED "A CERTIFIED DODGE DEALERSHIP"TO CHECK OUT THE TRUCK TO SEE WHAT EXACTLY HAPPENED AND WHY IT HAPPENED. I HAD THE TRUCK TOWED TO THE LOCAL DEALERSHIP(SAVANNAH DODGE,SAVANNAH,GA).THEY CONFIRMED THE BROKEN VALVE SPRING AND BROKEN VALVE. THE MECHANIC AT THE DEALERSHIP SAID THAT HE HAS SEEN A FEW OF THESE SAME PROBLEMS,AND THE FIX IS TO REPLACE THE HEAD(IT WAS DAMAGED)USE NEW VALVES AND VALVE SPRINGS(WITH NEW"HEAVY-DUTY" VALVE SPRINGS).HE ALSO SUGGESTED THAT I REPLACE THE VALVE SPRINGS ON THE OTHER HEAD WITH THESE NEW"HEAVY-DUTY"VALVE SPRINGS. I CALLED DAIMLER-CHRYSLER AGAIN AND TOLD THEM WHAT THEIR FIVE-STAR DEALERSHIP SAID. AFTER CALLING DAIMLER-CHRYSLER SEVERAL MORE TIMES,THEY SAID THAT THEY(DAIMLER-CHRYSLER)WOULD CALL THE DEALERSHIP AND THEN DECIDE IF THEY WOULD OR COULD HELP WITH THE REPAIRS. NEEDLESS TO SAY,I HAD TO CALL DAIMLER-CHRYSLER BACK(THEY DO NOT RETURN PHONE CALLS)THEY SAID THAT THEY WOULD NOT HELP WITH THE REPAIRS BECAUSE(1)I DID NOT BUY THIS TRUCK NEW(2)IT WAS OUT OF THE 70,000 MILE WARRANTY(3)BECAUSE I DID NOT HAVE RECEIPTS OF MY OIL CHANGES(I AM A MECHANIC OF 25+ YEARS,I DO MY OWN OIL CHANGES,BUY MY OIL(CASTROL 5W30)BY THE CASE AT WAL-MART EVERY 3000 MILES. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WE HAVE HAD THE REAR END OF OUR 2003 DODGE RAM 1500 REPLACED IN OUR VEHICLE THREE TIMES IN THE 2 YEARS. THE RING AND PINION WAS SHATTERED THE FIRST TIME WE TOOK IT IN. THE REPLACEMENT PARTS DID NOT SOLVE THE PROBLEM AND HAD TO BE REPLACED AGAIN IN MAY 05. WE HAD TO PAY 219.00 AND AGAIN THE REAR END WENT OUT IN AUG 05. *NM
I HAVE AN 03 DODGE RAM 1500. THE ROTORS HAVE WARPED 4 DIFFERENT TIMES. AT 3,000; 8,000; 13,000 AND 22,000. DEALER WILL ONLY TURN THEM DOWN AND HAS NOT REPLACED THEM. FROM ALL OF MY RESEARCH THIS IS CONSTANTLY OCCURRING ON ALL 1500 RAM TRUCKS WITH FACTORY 20" WHEELS. DODGE DID NOT UPGRADE ANYTHING TO COMPLIMENT THE LARGER WHEELS. THE ONLY CURE HAS BEEN FOR OWNERS TO REPLACE THEM WITH AFTER MARKET ROTORS AT THEIR OWN EXPENSE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
WENT TO TURN ON MY LEFT DIRECTIONAL AND HAD A LOSS OF DIRECTIONALS, WINDSHIELD WIPERS, WINDSHIELD WASHER AND FOUR WAY FLASHER. CHECKED PROBLEM THOROUGHLY AND FOUND IT TO BE A FAULTY MULTIFUNCTION SWITCH INSTALLED BEHIND STEERING WHEEL. *TR
DRIVER'S SIDE HEADLIGHT FAILS TO WORK. I REPLACED THE BULBS (BOTH LEFT & RIGHT SIDE). ONE WEEK LATER DRIVER'S SIDE HEADLIGHT FAILED AGAIN. ON SEPT. 26, 2003 VEHICLE WAS BROUGHT TO TOM MANZI DODGE (LAWRENCE, MA), TECHNICIAN SAID CONNECTOR WAS NOT PUSHED ALL THE WAY IN. AFTER VEHICLE WAS SERVICED THE PROBLEM CONTINUED TO OCCUR. I DISCOVERED IF THE HEADLIGHTS WERE TURNED OFF THEN BACK ON BOTH HEADLIGHTS WOULD WORK. I REPORTED MY FINDINGS TO TOM MANZI DODGE AND SCHEDULED SERVICE FOR NOV. 12, 2003. THEIR FINDINGS WERE INCONCLUSIVE. I WAS THEN INSTRUCTED TO BRING THE VEHICLE IN AS THE PROBLEM WAS EVIDENT. I INFORMED THE TECH THIS MAY BE A PROBLEM DUE TO THEIR HOURS OF OPERATION. ON NOV. 22, 2003 VEHICLE WAS SCHEDULED FOR AN OIL CHANGE AT GIANT DODGE (SALISBURY, MA), WHERE THE VEHICLE WAS PURCHASED. ON THE WAS TO THE DEALERSHIP THE PROBLEM WAS EVIDENT. THE TECH WAS PROVIDED WITH THE RECEIPT FROM MANZI DODGE AND NOT TO TURN THE HEADLIGHTS OFF, BECAUSE THEY WOULD RESET. THE TECH WORKED ON THE VEHICLE FOR 4 HOURS THEN RESET THE HEADLIGHTS. THAT NIGHT THE HEADLIGHTS FAILED TWICE. THE VEHICLE IS SCHEDULED TO BE SERVICED BY GIANT DODGE ON NOV. 28, 2003. *LA
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THE TRUCK WAS TAKEN IN TO BE LOOKED AT BECAUSE THERE WAS A VIBRATION. I TOLD THEM IT WAS A U-JOINT OR BEARING GOING OUT. THE TRUCK HAD BEEN IN THE SAME SHOP 4 TIMES, FOR THE SAME THING -THE U-JOINT OR BEARING. THE MECHANIC AT THE SHOP SAID THAT THE TIRES NEEDED TO BE BALANCED BUT THEY DID NOT DO THAT AT THIER SHOP. I TOKK IT TO ANOTHER PLACE, THEY LOOKED AT IT AND SAID THE TIRES DID NOT NEED TO BE BALANCED,BUT THEY BALNCED THEM ANYWAYS. SO I HAD TWO OPINIONS ON THE TRUCK. THE NEXT NIGHT I PICKED UP THE GUYS I WORK WITH AND WE WENT TO WORK. ON THE WAY HOME THE DRIVE SHAFT, DRIVE LINE,YOLK, AND TRANSFERCASE CAME APART AND TRIED TO COME UP THROUGH THE FLOORBOARD, CAUSING HOLES IN THE FLOORBOARD, AND IT PULLED THE ELECTRICAL WIRING OUT WHICH CAUSED ALL THE WARNING LIGHTS TO COME ON. ANYONE COULD HAVE BEEN HURT. I GOT THE THE TRUCK TO A NEARBY CONVIENENT STORE AND I CALLED A TOW TRUCK TO TOW MY TRUCK TO THE SHOP. I CALLED MY WIFE AND WE WENT AND PICKED UP ALL THE PARTS OFF THE HIGHWAY. THE TRUCK, WHICH IS STILL UNDER WARRANTY. THEY TOOK PICTURES AND SENT THEM TO THEIR REPS. THEIR REPS IN ANOTHER STATE SAID IT WAS IN 4 WHEEL DRIVE IN 4 LOW UNDER EXTENSIVE TORQUE IN A MUD HOLE. IT HAD NOT RAINED HERE IN OVER A MONTH. SO THE DIRT ROAD I WAS ON WAS DRY AND SMOOTH. I DID NOT HAVE IT IN FOUR WHEEL DRIVE. WHY BUY A 4 WHEEL DRIVE IF YOU ARE NOT GOING TO USE IT. THEY SAID I WAS DRIVING FAST CAUSING EXTENSIVE TORQUE!? I WAS DRIVING THE SPEED LIMIT AND PEOPLE DRIVE FAST AND THEIR VEHICLES DON'T FALL APART. THEY SAID THEY WOULDN'T COVER THE DAMAGE, EVEN THOUGH THEIR MECHANIC MADE A WRONG DIAGNOSIS. IT IS THEIR FAULT AND THEY SHOULD TAKE THE RESPONSIBILITY TO FIX IT, WITH NO MONEY COMING OUT OF MY POCKET. I GET PAID TO DRIVE TO AND FROM WORK. NOW I DON'T HAVE A TRUCK TO GET ME TO WORK. THE SHOP SAYS THEY WILL PAY HALF THE COST TO FIX IT AND I CAN PAY THE OTHER HALF. THEY SAY THEY ARE DOING ME A FAVOR BY DOING THIS. *NM
I OWN A 2003 DODGE RAM 1500 4X4 QUAD CAB SLT VIN 1D7-HU18N53S-188168 ASSEMBLY POINT, WARREN, MICHIGAN. THE TRUCK STALLED WHILE IN TRAFFIC MAKING A 10-15 MPH RIGHT TURN. THE SECOND OCCURENCE WAS JULY15, 2004. VERY CLOSE CALL HERE. I WAS IN THE SMOKEY MOUNTAINS CAMPING. THE SIX HOUR DRIVE HOME TOWING MY POPUP WAS NERVE RACKING TO SAY THE LEAST. ESPECIALLY, SINCE MY 13, 6 AND 3 YEAR OLD WERE IN THE TRUCK. I MENTIONED THAT THE TRUCK RUNS EXTREMELY ROUGH INTERMITTENTLY TO THE DEALER MORGAN DODGE DURHAM NORTH CAROLINA ON AT LEAST TWO OCCASIONS. I AM ALSO EXPERIENCING AN INTERMITTENT SHUDDER THAT SEEMS TO BE COMING FROM THE TRANSMISSION, ALSO MENTIONED TO THE DEALER ON AT LEAST TWO OCCASIONS. THE DEALER SIMPLY SAID THAT THEY COULD NOT REPRODUCE THE SHUDDER OR STALL. I ALSO HAD A SEVERE BRAKE PULSATION. THEY DID REPLACE FRONT PADS AND CALIPERS AND CUT ROTORS. THEY WERE SUPPOSED TO FOLLOW UP WITH ME REGARDING THE SHUDDER AND STALL BUT AS OF THIS DATE, 7/18/2004 I HAVE NOT YET RECEIVE A CALL BACK.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE DRIVING AT DIFFERENT SPEEDS OVER 30 AND USUALLY TEMPS BELOW 50, THE ENGINE LIGHT WILL COME ON AND WILL IMMEDIATELY LOSE THROTTLE. "DEAD PEDAL" SOMETIMES THE THROTTLE WILL SURGE THEN DROP OFF OTHER TIMES WHEN SLOWING THE TRANS (AUTOMATIC) WILL START TO CHATTER AS IF A MANUAL,. I USE A STORE PURCHASED OBD COMPUTER TO RESET. GET CODES 2121, 2123 SOMETIMES 0700. THIS SOMETIMES TAKES 2-3 TIMES TO RESET. VERY UNSAFE AND DANGEROUS. THIS HAS BEEN HAPPENING FOR YEARS, NUMEROUS TIMES, USUALLY IN WINTER AT HIGHWAY SPEEDS. SOMETIMES AT INTERSECTION WHILE ACCELERATING. HAVE BEEN LOOKING FOR SOLUTION FOR YEARS!! SEE MANY OTHERS ON NET WITH SAME PROBLEM. WHY ISN'T THIS FIXED BY DODGE AND OR CUMMINS. AGAIN VERY UNSAFE!!
I HAVE A 2003 DODGE RAM 1500 QUAD CAB WITH THE 4.7 LITER ENGINE. IT HAS APPROXIMATELY 94,000 MILES ON IT. IN THE BEGINNING OF DECEMBER (AT ABOUT 90,000 MILES), THE THROTTLE CABLE BEGAN STICKING IN COLD WEATHER (ABOUT 25F AND BELOW). MY WIFE AND I PURCHASED THE TRUCK IN SEPTEMBER OF 2003 WHEN IT HAD APPROXIMATELY 6,000 MILES ON IT. I DID NOT HAVE ANY PROBLEMS WITH THE THROTTLE CABLE UNTIL DECEMBER OF 2006. AS THE ENGINE WARMED UP, THE CABLE WOULD STOP STICKING. ON VERY COLD MORNINGS, EVEN AFTER THE ENGINE WARMED UP, THE CABLE WOULD START TO STICK WHILE DRIVING DOWN THE ROAD. I WOULD PULL OVER TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES, THE CABLE WOULD FREE UP. I REPLACED THE THROTTLE CABLE AND HAVE NOT HAD A PROBLEM WITH IT SINCE. I REPLACED THE CABLE ON 1/21/07. IT HAS BEEN VERY COLD HERE LATELY AND IT HAS BEEN WORKING FINE. THIS PROBLEM COULD CAUSE INCREASED BRAKING DISTANCES OR INABILITY TO STOP THE VEHICLE IF THE THROTTLE IS STUCK AT NEAR WIDE OPEN THROTTLE. I DO STILL HAVE THE THROTTLE CABLE THAT I REMOVED FROM THE VEHICLE. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
ON JULY 30, 2006 MY CABIN CONTROLS (A/C, DEFROST, VENT AND WINDOW WIPERS) WOULD NOT WORK. I TOOK THE VEHICLE TO MY LOCAL MECHANIC WHO IDENTIFIED THE PROBLEM IN THE WIRING HARNESS IN THE STEERING COLUMN. MY LOCAL MECHANIC MADE AN ATTEMPT TO FIX THE PROBLEM BUT WHEN HE CONTACTED DODGE FOR A REPLACEMENT PART THEY REFUSED TO SELL IT TO THEM DUE TO A RECALL ON THE MODEL YEAR BEFORE MINE (2002). I HAD TO TAKE MY VEHICLE TO DAVE CROFT MOTORS IN COLLINSVILLE, IL FOR REPAIR COSTING ME APPROX 2X'S MORE THAN MY LOCAL SHOP. DAVE CROFT SAID THE WIRING HARNESS AND IGNITION SWITCH WAS BAD DUE TO THE FAULTY PART. WHEN I QUESTION DODGE ABOUT THIS HARNESS AND THE RECALL THEY WOULD NOT PROVIDE ME ANY INFORMATION. DAVE CROFT FIXED THE PROBLEM AS OF THIS DATE HOWEVER, I AM STILL WAITING TO HEAR FROM DODGE IF THEY WILL COVER THIS REPAIR. (RECALLED PART IN 2002 DODGE IS THE SAME PART IN MY 2003). *JB
2003 DODGE RAM 1500 QUAD CAB.NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
WHILE DRIVING DOWN THE ROAD VEHICLE VIOLENTLY STARTED TO PULL TO THE RIGHT AND BECAME HARD TO CONTROL. DROVE TRUCK OFF TO THE SIDE OF ROAD TO GET STOPPED. REPLACED TIRE WITH A SPARE AND DROVE HOME. THIS SAME THING HAPPENED TO DRIVERS SIDE 350 MILES LATER AND PASSENGERS SIDE REAR 250 MILES AFTER THAT. THE FINAL TIME IT HAPPENED WAS THIS WEEK ON 4/8/08 APPROXIMATELY 2000 MILES LATER. *TR
I BOUGHT THE 04 NISSAN MAXIMA IN DECEMBER 2004, AND IN SEPTEMBER . 2005 I TOOK THE CAR TO HAVE THE TIRES ROTATED. I WAS INFORMED BY THE LOCAL GOODYEAR TIRE DEALER THAT TWO OF THE TIRES HAD CRACKS IN THE SIDEWALLS. BECAUSE THE CAR HAD ONLY 10,000 MILES GOODYEAR REPLACED THESE TWO TIRES UNDER THE ORIGINAL WARRANTY. NOW, IN 2007 WITH 40,000 MILES ON THE CAR THE OTHER TWO ORIGINAL TIRES HAVE SIDEWALL CRACKS. OF COURSE GOODYEAR WILL ONLY GIVE ME CREDIT FOR THE WEAR LEFT ON THE TIRES , AND A NEW TIRE COST $300. WE HAVE DECIDED FOR SAFETY REASONS WE WERE NOT GOING TO REPLACE THESE TIRES WITH THE GOODYEAR EAGLE SIZE 245/45R18V. THIS SEEMED TO BE A SIMILAR PROBLEM AS FORD AND FIRESTONE HAD WITH THE EXPLORER SEVERAL YEARS AGO. WHY HAS THE PUBLIC NOT BEEN INFORMED ABOUT THE NISSAN/GOODYEAR TIRE PROBLEM. MY CONCLUSION WAS FEWER OF US OWN MISSING THAN FORDS. SO, IF THE TIRES CAUSE A COUPLE OF US TO HAVE WRECKS THAT WAS JUST THE PRICE OF DOING BIG BUSINESS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
WHEN GOING FROM REVERSE TO DRIVE, AT TIMES ENGINE IDLES ROUGH AND RPM'S DROP TO ABOUT 350-400 RPM. APPROXIMATELY 75% OF THE TIME IT HAPPENS THE ENGINE QUITS. THE OTHER 25% OF THE TIME IT HAPPENS THE RPM'S INCREASE AFTER A SHORT PERIOD OF TIME (20SECONDS TO 1 MINUTE) AND IF STILL IN GEAR THE TRUCK WILL LURCH FORWARD WHEN RPMS INCREASE. PRESSING THE ACCELERATOR TO INCREASE RPM'S DOES NOT AFFECT RPM'S WHEN ENGINE IS STUMBLING AND TRUCK WILL NOT MOVE. DEALER HAS BEEN NOTIFIED, KNOWN PROBLEM WITH ENGINE PROGRAMMING. PROBLEM HAS EXISTED SINCE TRUCK WAS NEW.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE PLASTIC TENSION DEVICE ON THE SEAT BELTS (BUCKLE END) ARE BREAKING OFF. THIS IS OF MOST IMPORTANCE WITH MY CHILD SAFETY SEATS. IT DOES NOT ALLOW FOR THE SEATS TO STAY IN PLACE AS THEY LOOSEN UP IN JUST ONE SHORT TRIP. THIS AFFECTS THE SAFETY, SECURITY AND LIFE OF MY CHILDREN. THIS NEEDS TO BE REPAIRED RIGHT AWAY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .