Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jun 8, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 8, 1997
What this page shows
Our database holds 16 NHTSA owner-reported complaints for the 1997 Dodge Ram Van. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–16 of 16
Fuel system
Filed Jun 8, 2014
Fire reported
THIS VAN WAS A GREAT RUNNING VEHICLE, AND HAD NEVER HAD ANY PROBLEMS OTHER THAN THE NORMAL FOR A VAN OF THIS YEAR. MY GRANDSON AND I WERE HEADED OUT OF OUR NEIGHBORHOOD AND I STARTED SMELLING GAS. I THOUGHT MAYBE ONE OF THE NEIGHBORS HAD SOME GAS POURED OUT OR SOMETHING. I CONTINUED TO DRIVE ABOUT 2 BLOCKS AND NOTICED THAT I STILL SMELLED THE STRONG ODOR OF GAS. I LOOKED INTO MY REAR VIEW MIRROR AND SAW THAT FLAMES WERE POURING OUT FROM UNDER THE VAN FROM UNDER THE FRONT AREA WHERE MY GRANDSON AND I WERE SITTING. WE JUMPED OUT OF THE VAN AND CALLED 911. BY THE TIME THE FIRE DEPARTMENT SHOWED UP MY VAN WAS COMPLETELY BURNT UP. THE FIREMEN SAID THAT EVIDENTLY THE FUEL LINE HAD FELL OFF. *TR
NHTSA ID
10596929
Incident
Jun 7, 2014
Mileage
220,000 mi
Body & structureSteeringSuspension
Filed Sep 8, 2013
THE FRONT FRAMES ROT OUT ON STEERING SIDE AND IT ISN'T 1 OF THEM IT IS ALMOST ALL OF THEM. TOYOTA RECALLED TACOMAS FOR THIS AND I WANT MY FRAME FIXED OR REPLACED. THIS HAPPENS EARLY IN THE LIFE OF THE VEHICLES. THEY HAVE ALMOST GOTTEN AWAY WITH IT . BUT THESE ARE STILL ON THE ROAD AND COULD KILL PEOPLE .THEY NEED TO BUY THE ONES THAT ARE STILL ON THE ROAD OR TRADE FOR SAFE VANS OR TRUCKS. THE SERVICE LIFE OF THESE WERE CUT SHORT AND ALMOST EVERY JUNKYARD HAS THESE AND THEY ALL LOOK GOOD BUT THEY AREN'T SAFE. THEY NEED TO CLEAN UP THEIR MESS AND TAKE THEM BACK TO BE HELD ACCOUNTABLE AS THEY CANT BE REPAIRED .I THINK THE DRAIN HOLES IN THE FRAMES WERE IN THE WRONG PLACE OR NOT THERE AT ALL. *LN
NHTSA ID
10542538
Incident
Sep 8, 2013
Mileage
100,000 mi
Tires & wheels
Filed Jul 17, 2006
TRAVELING ON INTERSTATE RIGHT REAR TIRE TREAD COMPLETELY SEPARATED FROM TIRE AND BENT FENDER. *JB
NHTSA ID
10162569
Incident
Jul 12, 2006
Exterior lighting
Filed Sep 15, 2005
HEADLIGHT LENS INCREASINGLY CLOUDY TO THE POINT OF EXTREMELY IMPAIRED VISION. I HAVE CONTACTED CHRYSLER CORP AND THEY ARE NOT INTERESTED IN CORRECTING THE PROBLEM. THIS IS 1997 DODGE RAM VAN, [XXX]. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
10136656
Incident
Sep 15, 2005
Brakes
Filed Jun 14, 2004
PLEASE NOTE THIS WAS A RENTED 15 PASSENGER DODGE VAN I'M 90% SURE IT WAS A 97 IF NOT IT WAS FROM 1995 TO 2000 IN MODEL YEAR I REPORTED IT TO DODGE. JUST RECENTLY I BECAME AWARE OF YOUR SITE AND DECIDED TO REPORT IT TO YOU ALSO.*AK 1 NORMAL DRIVING BOSTON TO EASTERN KENTUCKY 2 FRONT DISC BRAKE HOSE SEVERED DUE TO PROXIMITY OF OTHER SUSPENSION COMPONENTS CONSEQUENCE LOSS OF ALL BRAKING CAPABILITY. 3 LOCAL MECHANIC INSTALLED NEW HOSE HE CONNECTED IT TO THE FONT DISC BRAKE AND ROUTED IT AWAY FROM SUSPENSION COMPONENTS TO PREVENT IT FROM HAPPENING AGAIN. HE STATED THIS IS A COMMON PROBLEM HE'S SEEN IN THE DODGE 15 PASSENGER VAN
NHTSA ID
10075327
Incident
Aug 14, 2000
Mileage
30,000 mi
Seat belts
Filed Apr 12, 2004
Crash reported2 injuries reported
SEAT BELT CAME UNLATCHED. *AK
NHTSA ID
10065970
Incident
Jul 21, 2003
Mileage
126,000 mi
Driver assistance
Filed Feb 24, 2004
Crash reported
WHILE DRIVING AT 65 MPH ACCELERATOR BECAME STUCK. CONSUMER WAS NOT ABLE TO CONTROL VEHICLE AND IT COLLIDED WITH THE VEHICLE IN FRONT. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT A NEW ACCELERATOR CABLE WAS NEEDED, BUT NONE WERE AVAILABLE. MANUFACTURER CLAIMED THAT THAT THIS TYPE OF CABLE WAS NO LONGER MANUFACTURED. *AK *MR
NHTSA ID
10055681
Incident
Jan 19, 2004
Mileage
90,000 mi
EngineFuel systemSteering+1 more
Filed Jan 15, 2004
1 injury reported
STEERING COLUMN DESTROYED STALLING NOT RUNNING IF GAS IS NOT APPLIED WE CAN'T GET ANYONE TO FIX IT, SO WE ARE STUCK WITH A MESSED UP VAN TIRE BLEW ON US, FIRESTONE TIRES ARE STILL ON IT. I CAN'T DRIVE IT ANYWAY CAUSE IT WONT STAY STARTED AND I STILL PAY BANK 450 A MONTH FOR A VAN THAT DOESN'T RUN.
NHTSA ID
10068775
Incident
May 15, 2003
Mileage
57,000 mi
Filed Jan 29, 2003
PROBLEMS WITH AC/HEATER WIRING HARNESS. THE BLOWER MOTOR FOR THE AC/HEATER SYSTEM IN THE VAN CONTINUES TO OVERLOAD AND BURN OUT COMPONENTS FOR THIS SYSTEM. THE VAN HAS BEEN PUT INTO REPAIR ON FOUR SEPERATE OCCASIONS. IT HAS NOW ONCE AGAIN BURNED OUT. HERE IS SOME INFORMATION: TURNED IN ON 6/18/99. REPLACED BLOWER MOTOR RESISTOR. MILEAGE 24010 TURNED IN ON 9/16/99. REPLACED BLOWER MOTOR RESISTOR, REPAIRED WIRING HARNESS AND SLEEVE. MILEAGE 26434 TURNED IN ON 12/14/99. REPLACED CONTROL HEAD AND BLOWER SWITCH. MILEAGE 29880. TURNED IN ON 8/15/02. REPLACED BLOWER MOTOR SWITCH. REPLACE BLOWER MOTOR HARNESS WHEN SWITCH FAILED. TURNING IN AGAIN NEXT WEEK FOR REPAIRS. CHRYSLER HEADQUATERS AND THE DEALERSHIP STATE THAT THIS IS MY PROBLEM. MY CONCERN IS THAT IF THE UNDERLING PROBLEM IS NOT FIXED, THEN A POTENTIAL FIRE HAZARD EXISTS WHEN THE WIRING HARNESS OR OTHER PARTS ONCE AGAIN BURN OUT.
NHTSA ID
10003608
Incident
Jan 28, 2003
Visibility
Filed Dec 18, 2002
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH BOTH OUTSIDE REAR VIEW MIRROR, HAS BEEN REPLACED 7 TIMES. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS *TR
NHTSA ID
10001143
Incident
Dec 15, 2002
Electrical
Filed Oct 16, 2001
BATTERY EXPLODED WHILE STARTING VEHICLE. DEALER / MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ID
897801
Incident
Oct 15, 2001
BrakesDriver assistanceSteering+1 more
Filed Mar 23, 2001
THE CRUISE CONTROL LIGHT WILL NOT GO OFF WHEN THE OFF BUTTON IS DEPRESSED, THE CONSUMER CUTS THE ENGINE OFF THEN BACK ON TO GET THE LIGHTS TO GO OFF. NLM
NHTSA ID
560510
Incident
Feb 9, 2001
Suspension
Filed Feb 1, 1999
SHOCKS FAILED. NLM
NHTSA ID
605940
Brakes
Filed Sep 14, 1998
WHEN THE FRONT BRAKES GET HOT AND WARPED, THE CAR VEERS TO THE LEFT WHEN BRAKES ARE APPLIED. DEALER ALSO REPLACED REAR BRAKES. THE PROBLEM STILL EXISTS. *AK
NHTSA ID
827875
Incident
Sep 28, 1997
Driver assistance
Filed Aug 27, 1997
CRUISE CONTROL FAILS TO DISENGAGE WHILE DRIVING AT NORMAL SPEED. *AK
NHTSA ID
518512
Engine
Filed Jul 8, 1997
MAIN DRIVE BELT BINDED UP AND BROKE OFF. TOOK VEHICLE TO DODGE DEALER/MANUFACTURER. BELTS HAVE BEEN REPLACED THREE TIMES PRIOR TO THIS INCIDENT. WILL BE CONTACTED . *AK
NHTSA ID
813947
Incident
Jun 22, 1997
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.