RoadVitals

1997 Dodge Ram Van

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jun 8, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
3 injuries, 0 deaths reported

Overview

Our database contains 16 NHTSA owner-reported complaints for the 1997 Dodge Ram Van, most frequently naming the steering, suspension and driver assistance categories. 1 NHTSA investigation names it; and 66 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering313.0%
  • Suspension313.0%
  • Driver assistance313.0%
  • Brakes313.0%
  • Tires & wheels28.7%
  • Engine28.7%
  • Fuel system28.7%
  • Visibility14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE02082ClosedPreliminary Evaluation

SAFETY BELT CINCHING LATCH PLATE

Opened Nov 6, 2002
Closed Apr 23, 2003

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.

SEAT BELTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jun 8, 2014
Fire reported

THIS VAN WAS A GREAT RUNNING VEHICLE, AND HAD NEVER HAD ANY PROBLEMS OTHER THAN THE NORMAL FOR A VAN OF THIS YEAR. MY GRANDSON AND I WERE HEADED OUT OF OUR NEIGHBORHOOD AND I STARTED SMELLING GAS. I THOUGHT MAYBE ONE OF THE NEIGHBORS HAD SOME GAS POURED OUT OR SOMETHING. I CONTINUED TO DRIVE ABOUT 2 BLOCKS AND NOTICED THAT I STILL SMELLED THE STRONG ODOR OF GAS. I LOOKED INTO MY REAR VIEW MIRROR AND SAW THAT FLAMES WERE POURING OUT FROM UNDER THE VAN FROM UNDER THE FRONT AREA WHERE MY GRANDSON AND I WERE SITTING. WE JUMPED OUT OF THE VAN AND CALLED 911. BY THE TIME THE FIRE DEPARTMENT SHOWED UP MY VAN WAS COMPLETELY BURNT UP. THE FIREMEN SAID THAT EVIDENTLY THE FUEL LINE HAD FELL OFF. *TR

NHTSA ID
10596929
Incident
Jun 7, 2014
Mileage
220,000 mi
Body & structureSteeringSuspension
Filed Sep 8, 2013

THE FRONT FRAMES ROT OUT ON STEERING SIDE AND IT ISN'T 1 OF THEM IT IS ALMOST ALL OF THEM. TOYOTA RECALLED TACOMAS FOR THIS AND I WANT MY FRAME FIXED OR REPLACED. THIS HAPPENS EARLY IN THE LIFE OF THE VEHICLES. THEY HAVE ALMOST GOTTEN AWAY WITH IT . BUT THESE ARE STILL ON THE ROAD AND COULD KILL PEOPLE .THEY NEED TO BUY THE ONES THAT ARE STILL ON THE ROAD OR TRADE FOR SAFE VANS OR TRUCKS. THE SERVICE LIFE OF THESE WERE CUT SHORT AND ALMOST EVERY JUNKYARD HAS THESE AND THEY ALL LOOK GOOD BUT THEY AREN'T SAFE. THEY NEED TO CLEAN UP THEIR MESS AND TAKE THEM BACK TO BE HELD ACCOUNTABLE AS THEY CANT BE REPAIRED .I THINK THE DRAIN HOLES IN THE FRAMES WERE IN THE WRONG PLACE OR NOT THERE AT ALL. *LN

NHTSA ID
10542538
Incident
Sep 8, 2013
Mileage
100,000 mi
Tires & wheels
Filed Jul 17, 2006

TRAVELING ON INTERSTATE RIGHT REAR TIRE TREAD COMPLETELY SEPARATED FROM TIRE AND BENT FENDER. *JB

NHTSA ID
10162569
Incident
Jul 12, 2006
Exterior lighting
Filed Sep 15, 2005

HEADLIGHT LENS INCREASINGLY CLOUDY TO THE POINT OF EXTREMELY IMPAIRED VISION. I HAVE CONTACTED CHRYSLER CORP AND THEY ARE NOT INTERESTED IN CORRECTING THE PROBLEM. THIS IS 1997 DODGE RAM VAN, [XXX]. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10136656
Incident
Sep 15, 2005
Brakes
Filed Jun 14, 2004

PLEASE NOTE THIS WAS A RENTED 15 PASSENGER DODGE VAN I'M 90% SURE IT WAS A 97 IF NOT IT WAS FROM 1995 TO 2000 IN MODEL YEAR I REPORTED IT TO DODGE. JUST RECENTLY I BECAME AWARE OF YOUR SITE AND DECIDED TO REPORT IT TO YOU ALSO.*AK 1 NORMAL DRIVING BOSTON TO EASTERN KENTUCKY 2 FRONT DISC BRAKE HOSE SEVERED DUE TO PROXIMITY OF OTHER SUSPENSION COMPONENTS CONSEQUENCE LOSS OF ALL BRAKING CAPABILITY. 3 LOCAL MECHANIC INSTALLED NEW HOSE HE CONNECTED IT TO THE FONT DISC BRAKE AND ROUTED IT AWAY FROM SUSPENSION COMPONENTS TO PREVENT IT FROM HAPPENING AGAIN. HE STATED THIS IS A COMMON PROBLEM HE'S SEEN IN THE DODGE 15 PASSENGER VAN

NHTSA ID
10075327
Incident
Aug 14, 2000
Mileage
30,000 mi
Seat belts
Filed Apr 12, 2004
Crash reported2 injuries reported

SEAT BELT CAME UNLATCHED. *AK

NHTSA ID
10065970
Incident
Jul 21, 2003
Mileage
126,000 mi
Driver assistance
Filed Feb 24, 2004
Crash reported

WHILE DRIVING AT 65 MPH ACCELERATOR BECAME STUCK. CONSUMER WAS NOT ABLE TO CONTROL VEHICLE AND IT COLLIDED WITH THE VEHICLE IN FRONT. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT A NEW ACCELERATOR CABLE WAS NEEDED, BUT NONE WERE AVAILABLE. MANUFACTURER CLAIMED THAT THAT THIS TYPE OF CABLE WAS NO LONGER MANUFACTURED. *AK *MR

NHTSA ID
10055681
Incident
Jan 19, 2004
Mileage
90,000 mi
EngineFuel systemSteering+1 more
Filed Jan 15, 2004
1 injury reported

STEERING COLUMN DESTROYED STALLING NOT RUNNING IF GAS IS NOT APPLIED WE CAN'T GET ANYONE TO FIX IT, SO WE ARE STUCK WITH A MESSED UP VAN TIRE BLEW ON US, FIRESTONE TIRES ARE STILL ON IT. I CAN'T DRIVE IT ANYWAY CAUSE IT WONT STAY STARTED AND I STILL PAY BANK 450 A MONTH FOR A VAN THAT DOESN'T RUN.

NHTSA ID
10068775
Incident
May 15, 2003
Mileage
57,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Ram Van by model year
YearComplaintsRecallsInvestigationsIssue Index
2003160143.5
2002141151.5
2001331148.9
2000290150.2
1999470152.6
1998221155.8
1997Viewing160145.7
1996180131.4
1995140238.4
1994601
1993310
1992200
1991100
1990000
1989100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.