2007 Dodge Sprinter 2500 Owner Complaints

The contact owns a 2007 Dodge Sprinter 2500. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11533108

Incident

Jul 18, 2023

WHILE IN MOTION THE VEHICLES WIPER MOTOR STOPPED WORKING. AFTER FURTHER INSPECTION IT WAS DETERMINED THAT THE MAIN WIRING HARNESS HAD FAILED AND SEVERAL ELECTRICAL CONDUCTORS HAD MELTED AWAY THEIR PROTECTIVE COATING CAUSING SEVERAL SYSTEMS TO SHORT OUT AND STOP WORKING. THIS ALSO CAUSED THE WIPER MOTOR TO PREMATURELY FAIL. WIPER MOTOR WAS REPLACED HOPING THAT IT WOULD STILL WORK AFTER THE EXPOSED WIRING WAS CUT BACK AND NEW WIRING WAS SPLICED IN. HOWEVER THE WIRING HARNESS CONTINUED TO WEAR DOWN AND THE WIPER MOTOR ELECTRICAL CIRCUIT HAS COMPLETELY SHORTED OUT.

NHTSA ID

11060723

Incident

Nov 16, 2016

Mileage

212,735 mi

TAKATA RECALL LARRY H MILLER DODGE (ALBUQUERQUE) IN THE LAST TWO MONTHS HAS HAD MY 2007 SPRINTER FOR A MONTH TO TRY TO REPLACE THE TAKATA PASSENGER AIRBAG. I NEEDED THE SPRINTER BACK SO I WENT TO COLORADO AND WHEN I GOT BACK, I WENT TO THE DEALERSHIP TODAY. WHAT THEY TOLD ME WAS THAT THEY NEED A DIFFERENT (NEW) WIRING HARNESS AND THAT IS UNAVAILABLE. THEY TOLD ME TO COMPLAIN TO CHRYSTLER, WHICH I WILL DO, BUT I WILL ALSO COMPLAIN TO YOU. THEY REFUSE TO DO ANYTHING MORE. I AM ATTACHING THE PAPERWORK THEY GAVE ME

NHTSA ID

11014244

Incident

Aug 10, 2017

Mileage

105,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10861716

Incident

Aug 15, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10860064

Incident

Apr 13, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10855719

Incident

Nov 16, 2009

TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 125,000.....UPDATED 07/05/16 *BF

NHTSA ID

10855085

Incident

Aug 7, 2015

Mileage

125,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/16*LJ THE CONSUMER RECEIVED TWO SAFETY RECALLS AT DIFFERENT TIMES. ONE FOR THE PASSENGER AND DRIVER SIDE. UPDATED 06/09/16.*JB

NHTSA ID

10855079

Incident

Aug 21, 2015

TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/23/2016*JS UPDATED 05/23/18*JB

NHTSA ID

10785718

Incident

Aug 21, 2015

ROOF OF THE SPRINTER VAN IS LEAKING WATER INTO THE INTERIOR. LARGE SECTIONS OF THE SEALING MATERIAL BETWEEN PANELS ON THE EXTERIOR ROOF HAS BECOME CRACKED AND IS PEALING UP NEAR THE REAR OF THE ROOF. THIS ALLOWS WATER TO LEAK INTO THE VEHICLE CAUSING RUST AT THE SEAMS, AND ELSEWHERE? *TR

NHTSA ID

10649364

Incident

Sep 1, 2013

Mileage

75,000 mi

DRIVING ON HWY I FELT A SUDDEN LOSS OF POWER/ NO BOOST. ON EMPTY CARGO I COULDN'T MAKE IT OVER 55-65 MPH. *TR

NHTSA ID

10504284

Incident

Feb 22, 2013

Mileage

152,340 mi

MY SERVICE TECH STARTED THIS VAN AND WENT BACK INTO THE HOUSE TO GET HIS CUP OF COFFEE. WHEN HE CAME OUT OF THE HOUSE HE FOUND THE VAN ON FIRE UNDER THE HOOD OF THE DRIVERS SIDE. THE VAN WAS TOWED TO TOMBALL DODGE. THE FIRE WAS DETERMINED TO HAVE STARTED IN THE LEFT SIDE HEAD LIGHT, CAUSING SEVERE DAMAGE TO THE WIRING, HOOD, FENDER, BUMPER, MIRROR, INSULATION AND MUCH MORE. DODGE HAS NOT TAKEN ANY RESPONSIBILITY AND AFTER 4 MONTHS BEING REPAIRED AND AT A COST OF $12,763.50. I HAVE FOUR OTHER SPRINTERS IN MY FLEET, AND I AM VERY CONCERNED. I THINK WITH THE NUMEROUS ELECTRICAL PROBLEMS THAT SPRINTERS HAVE HAD, THIS WAS ONE THAT THEY SHOULD HAVE TAKEN CARE OF. *TR

NHTSA ID

10473814

Incident

May 21, 2011

Mileage

42,687 mi

TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE HEADLIGHT WAS NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE VOLTAGE CAUSED THE HEADLIGHT TO FAIL AND THE HEADLIGHT ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 01/04/12*BF THE CONSUMER STATED THE FAILURE OCCURRED TWICE. UPDATED 01/09/12

NHTSA ID

10435716

Incident

Nov 1, 2008

Mileage

50,000 mi

2007 DODGE SPRINTER I HAVE HAD 3 OF THESE VANS THAT HAVE HAD THIER SWIREL VALVES (INTAKE MANIFOLD) GO BAD.WHEN THIS HAPPENS THE VAN HAS NO POWER AND IS UNSAFE TO DRIVE. I WAS TOLD BY THE DEALER THIS HAPPENS ALL THE TIME. *TR

NHTSA ID

10410398

Incident

Jun 15, 2011

I LEFT FOR VACATION OCTOBER 15, 2010 AND HAVE A LOSS OF POWER , CAN'T GO OVER 55MPH, WHICH IS GOOD FOR SAVING DIESEL FUEL BUT NOT FOR WANTING TO GET TO MY VACATION PLACE. THIS SPRINTER HAS ONLY 9,300 MILES ON IT. *TR

NHTSA ID

10362704

Incident

Oct 15, 2010

Mileage

9,310 mi

DRIVING FREEWAY AT 70MPH, ALL OF A SUDDEN THE ENGINE DOES WHAT SEEMS LIKE A STALL, QUICKLY DROPPING DOWN TO 35MPH AND CONTINUES TO SLOW DOWN AS WE MANEUVERED TO SIDE IF ROAD. THIS WAS VERY CLOSE TO CAUSING THE SEMI TRUCKS BEHIND US TO REAR-END US. WE PULLED OVER, DRIVING OFF THE FREEWAY AT 15MPH WITH HAZARDS ON. STOPPED AT A TRUCK STOP (I AM A FEMALE HERE, SO SAFETY WAS A CONCERN) AND PROCEEDED TO TALK TO INSURANCE COMPANY/TRY TO FIND A DODGE DEALERSHIP WHO ACTUALLY COULD "WORK" ON THESE SPECIFIC SPRINTER ENGINES. AFTER MUCH TROUBLE, END RESULT IS THE VEHICLE ENDS UP AT A CERTIFIED DODGE DEALERSHIP WHO IS VERY AWARE OF THIS COMMON PROBLEM AMONG SPRINTERS (DEALS WITH THIS SAME ISSUE CONSTANTLY). IT IS THE TURBO RESONATOR THAT IS A FAULTY PLASTIC PIECE THAT OFTEN AND FREQUENTLY BREAKS ON THESE VEHICLES. THE ONLY THING THE DEALERSHIP CAN DO "UNDER WARRANTY" IS REPLACE THE FAULTY PIECE WITH A NEW, SAME, WILL ULTIMATELY CAUSE THE SAME PROBLEM AGAIN, PLASTIC PIECE! WHY IT HAS NOT BEEN CORRECTED/RECALLED BY DODGE OR MERCEDES IS OUTRAGEOUS AND IS UNACCEPTABLE. THIS VEHICLE PUT ME AND MY FAMILY AT GREAT RISK BECAUSE OF SOMETHING THAT CAN BE CORRECTED, A $5 PIECE OF PLASTIC!?! I WOULD HATE TO HAVE A FAMILY MEMBER WRITING THIS FOR ME BECAUSE OF A PREVENTABLE ACCIDENT OCCURRING, SO I ASK, PLEASE LOOK INTO THIS. I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE, I HAVE SEEN TONS OF SPRINTER OWNERS WITH THE EXACT PROBLEM. THANK YOU FOR YOUR TIME. *TR

NHTSA ID

10362323

Incident

Oct 23, 2010

Mileage

4,890 mi

TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE ATTEMPTING TO ENTER THE VEHICLE THE CONTACT NOTICED THAT THE SAFETY CUSHION ON THE CENTER POST HAD FALLEN OFF OF THE POST. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 14000.

NHTSA ID

10348326

Incident

Jul 31, 2010

Mileage

14,000 mi

TL*THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT STATED THE VEHICLE SUDDENLY SHUT DOWN WHILE DRIVING AT HIGH SPEEDS. THERE WAS NO POWER BRAKES OR POWER STEERING WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE DRIVER WAS ALMOST INJURED AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

NHTSA ID

10346383

Incident

Jan 17, 2008

Mileage

300 mi

PERFORMANCE FAILURE/LOSES POWER AT CRITICAL TIMES. *TR

NHTSA ID

10298962

Incident

Jan 1, 2008

Mileage

40,000 mi

1. INITIALLY I HAD BEEN HAVING PROBLEMS WITH THE CHASSIS BATTERY FROM THE BEGINNING OF PURCHASE (8/25/08). DURING THE FIRST AUTO DEALER'S SERVICE (5/13/09)), THE CHASSIS BATTERY WAS CHECKED AND CLEARED AS SATISFACTORY. THEN CHASSIS BATTERY BOILED DRY AND HAD TO BE REPLACED (5/30/09) LATER THE DEALER ADMITTED THAT THE TERMINALS ON THE CHASSIS BATTERY HAD NOT BEEN INSPECTED. 2. NEXT WAS A FAILURE OF THE ELECTRIC WIRING SYSTEM CONNECTING THE ALTERNATOR TO THE STARTER SYSTEM. THE FAILURE WAS DUE TO THE BATTERY ISOLATING SWITCH MECHANISM (DISCONNECT SWITCH) WHICH IS LOCATED NEXT TO THE ACCELERATOR BEING JOSTLED BY THE OPERATOR'S FOOT. THIS CAUSES THE BATTERY TO CALL FOR EXCESSIVE VOLTAGE. CONSEQUENTLY THE EXCESSIVE CHARGING OVER A PERIOD OF TIME DESTROYED THE CHASSIS BATTERY, DESTROYED THE WIRING FROM THE ALTERNATOR TO THE STARTER SOLENOID WITH POSSIBLE DAMAGE TO THE ECM SYSTEMS. 3. I REPLACED THE CHASSIS BATTERY; THE DEALER PERFORMED TESTS AND REPLACED THE DESTROYED WIRING. WITH MY BACKGROUND IN MECHANICS, I DISCOVERED A DESIGN FLAW IN THE BATTERY ISOLATING SWITCH (DISCONNECT SWITCH). THE DEALER PERFORMING THE INSPECTION FOUND THE "DISCONNECT SWITCH" WAS WORKING AS DESIGNED AND THE AUTO MANUFACTURER DOES NOT RECOMMEND MODIFYING THIS DESIGN. AS A CUSTOMER I ASKED FOR THE DISCONNECT SWITCH TO BE STABILIZED WITH A DOUBLE NUT SYSTEM. THE REFUSAL OF THE AUTO MANUFACTURING TO MODIFY THIS DESIGN LEAVES THE BATTERY ISOLATING SWITCH (DISCONNECT SWITCH) SUBJECT TO MOVEMENT OF THE VEHICLE OR THE DRIVER'S FOOT WHICH CAUSES THE GROUND CONNECTION TO BE WEAK AND THUS CAUSING THE ALTERNATOR TO OVERCHARGE. THE CURRENT DISCONNECT DESIGN ALLOWS FOR THE FAILURE OF THE ELECTRICAL SYSTEMS AND A POTENTIAL FIRE HAZARD. QUOTING: DODGE SPRINTER 2008 MANUAL: "CAUTION! MAKE SURE THAT THE KEY IS IN POSITION 0 IN THE IGNITION LOCK AND WAIT AT LEAST 20 SECONDS BEFORE DISCONNECTING OR CONNECTING THE BATTERY ISOLATING SWITCH. YOU COULD OTHERWISE DAMAGE ELECTRICAL SYSTEM COMPONENTS." *TR

NHTSA ID

10285060

Incident

May 13, 2009

2007 SPRINTER: VEHICLE STALLS SEVERAL TIMES DAILY. DODGE SAID IT WAS AN EGR VALVE PROBLEM. THEY SAID THEY REPAIRED BUT IT STILL HAPPENS. THEY SAY IT ISN'T THEIR PROBLEM NOW THAT THE WARRANTY HAS RUN OUT. THIS IS VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. *TR

NHTSA ID

10274427

Incident

Jun 1, 2008

Mileage

30,000 mi

THE 2006 SPRINTER VAN SOLD UNDER THE DODGE AND FREIGHTLINER BRAND (MADE BY MERCEDES) HAS A SERIOUS DEFECT THAT CAUSES AN IMMEDIATE LOSS OF POWER. THIS IS CAUSED BY A FAILURE OF THE "RESONATOR", A PLASTIC PART THAT IS PART OF THE AIR INTAKE FOR THE TURBO CHARGER. THE SOLE PURPOSE OF THIS PART IS TO REDUCE THE "WHINE" OF THE TURBOCHARGER. THE PART IS MOLDED PLASTIC, AND IT FAILS BETWEEN WHERE THE TWO PARTS ARE MOLDED. WHEN IT FAILS, THE ENGINE COMPUTER THINKS A CATASTROPHIC FAILURE HAS OCCURRED, AND PUTS THE ENGINE IN "LIMP HOME" MODE, WITH AN IMMEDIATE LOSS OF POWER. IF PASSING, OR GOING UPHILL, THE CAR WILL BEHAVE AS IF THE ACCELERATOR HAS BEEN REDUCED TO ZERO POWER RESULTING IN A RAPID DECELERATION. IF PASSING, THERE IS NOT SUFFICIENT POWER TO COMPLETE THE PASS. UPHILL MAXIMUM SPEED IS ABOUT 20 TO 35 MPH, EVEN WITH A FULL THROTTLE. THIS DEFECT AFFECTS ALL 2006 SPRINTER VANS WITH THE 2.7 LITRE ENGINE. MANY RV'S ARE BUILT ON THIS PLATFORM, INCLUDING ROADTREK, PLEASURE WAY, LEISURE WAY, GREAT WESTERN, AND OTHERS. THE VEHICLE IS ALSO USE BY MANY DELIVERY SERVICES. THIS IS SERIOUS DEFECT THAT COULD RESULT IN DEATH OR INJURY AND IS NOT AN ISOLATED ISSUE. MINE FAILED AT 9800 MILES. REPORTS OF OTHERS FAILING WITHIN 2000 MILES AND REPEATED FAILURES AFTER REPLACEMENT. MINE FAILED WHEN GOING 65 ON A STRAIGHT AND LEVEL ROAD. HAD IT OCCURRED WHEN PASSING, I COULD HAVE BEEN EASILY KILLED. THE FAILURE OCCURRED AFTER I TOOK THE VEHICLE IN AND HAD THE DEALER CHECK THE RESONATOR BEFORE A LONG TRIP. THE FAILURE OCCURRED WITHOUT ANY WARNING. *TR

NHTSA ID

10268926

Incident

May 12, 2006

Mileage

9,800 mi

2007 DODGE SPRINTER 2500 HAD NO BRAKES. CONSUMER WANTS TO KNOW HOW CAN AN AUTOMOBILE HAVE ABSOLUTELY NO DRIVER WARNING DEVICE TO ADVISE THE DRIVER THAT HE HAS NO BRAKES. *NJ THE CONSUMER STATED THE PROBLEM WAS A MELTED VACUUM HOSE. *JB

NHTSA ID

10260090

Incident

Jan 1, 1901

2007 DODGE RAM PICK UP TRUCK LONG HORN ,I WAS GOING TO WORK ON THE HIGHWAY AND MY BACK RIGHT DOOR CAUGHT ON FIRE, I PULLED OVER AND THE TRUCK WAS FULL OF FIRE AND SMOKE, I PUT IT OUT WITH MY SHIRT AND POURED WATER ON IT. *TR

NHTSA ID

10199021

Incident

Aug 7, 2007

Mileage

7,100 mi