RoadVitals

2003 Dodge Sprinter Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Sep 15, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 7, 2004

What this page shows

Our database holds 15 NHTSA owner-reported complaints for the 2003 Dodge Sprinter. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–15 of 15

Visibility
Filed Sep 15, 2010

TL* THE CONTACT OWNS A 2003 DODGE SPRINTER 2500 EQUIPPED WITH A PGW WINDSHIELD, TINT-LAMINATED, PART NUMBER DW01488GBNN. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED BECAUSE IT WAS DAMAGED BY A STONE. THE CONTACT STATED THAT THE WINDSHIELD WAS DISTORTED AND DIFFICULT TO SEE THROUGH. THE CONTACT CALLED THE COMPANY WHO INSTALLED THE WINDSHIELD WHO TOLD HIM TO DRIVE THE VEHICLE FOR A FEW WEEKS AND IF HE WAS STILL NOT SATISFIED, THEY WOULD REPLACE IT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 104,000 UPDATED 1/21/11 *CN UPDATED 03/09/11

NHTSA ID
10355711
Incident
Aug 31, 2010
Engine
Filed Aug 27, 2010

TL* THE CONTACT OWNS A 2003 CHRYSLER SPRINTER 2500. ON JULY 29, 2010, THE CONTACT RECEIVED THE RECALL NOTICE, NHTSA CAMPAIGN ID NUMBER: 09V418000 - COMPONENT: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. THIS RECALL WAS FOR AN ISSUE WITH CORROSION ON THE INTAKE MANIFOLD. WHEN THE CONTACT RECEIVED THE RECALL NOTICE HE CONTACTED THE DEALERSHIP IN REGARDS TO GETTING THE RECALL REMEDY PERFORMED. AT THAT TIME THE CONTACT WAS INFORMED THAT THE PARTS WERE CURRENTLY NOT IN STOCK. THE CONTACT CALLED THE DEALERSHIP TODAY, AUGUST 27, 2010 AND WAS INFORMED THAT THE PARTS FOR THE RECALL WOULD NOT BE IN STOCK UNTIL SEPTEMBER 23, 2010. THE CONTACT FEELS THAT THE DEALERSHIP IS NOT HANDLING THIS RECALL IN A PROPER MANNER. THE APPROXIMATE CURRENT MILEAGE IS 105,000.

NHTSA ID
10352243
Incident
Jul 29, 2010
Engine
Filed Aug 5, 2010

CONSUMER WRITES REGARDING CHRYSLER NON-COMPLIANCE WITH SAFETY RECALL J32-DODGE SPRINTER 03 MANIFOLD/EGR *TGW THE CONSUMER STATED HE SPENT THE PAST WEEK IN REPEATED UNSUCCESSFUL EFFORTS TO ARRANGE THE NECESSARY MODIFICATIONS WITHOUT HAVING TO INCUR UNREASONABLE EXPENSES. THE CONSUMER BELIEVED CHRYSLER WAS MAKING A DELIBERATE EFFORT TO EVADE THE RECALL BY CREATING HARDSHIPS AND OBSTACLES. *JB

NHTSA ID
10347692
Incident
Jan 1, 1901
Engine
Filed May 4, 2010

2003 DODGE SPRINTER. CONSUMER STATES DEFECTIVE INTAKE MANIFOLD. CONSUMER STATES THAT A NOTICE FROM CHRYSLER REGARDING ARRANGEMENTS TO REPAIR THE DEFECT HAS NOT BEEN RECEIVED *TGW

NHTSA ID
10328549
Incident
Jan 1, 1901
Driver assistance
Filed Mar 2, 2010

TL*THE CONTACT OWNS A 2003 DODGE SPRINTER. THE CONTACT STATED THAT THE THROTTLE PEDAL FAILED WHICH MADE IT IMPOSSIBLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY COULD NOT FIND THE FAILURE. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WERE UNABLE TO REPAIR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 100,000.

NHTSA ID
10315667
Incident
Mar 2, 2005
Mileage
50,000 mi
Tires & wheels
Filed Sep 22, 2007

I HAVE HAD 3 VALVE STEM FAILURES WHERE THE STEM GOES INTO THE RIM IN APPROX 6 WEEKS OF TIME RESULTING IN FLAT TIRES. LAST ONE WAS WHILE PARKED BUT WAS RAPID DEFLATION TOLD STEMS FROM THE FACTORY WERE NOT THE CORRECT STEMS. REPLACED BY THE DEALER FOR FREE ALL STEMS. *JB

NHTSA ID
10203695
Incident
Sep 21, 2007
Mileage
49,095 mi
ElectricalTransmission
Filed Aug 24, 2007

I PURCHASED A 2003 DODGE INTREPID IN NOVEMBER OF 2005 AND THE CAR RUNS FINE UP UNTIL ABOUT A MONTH AND A HALF AGO. THE CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD GET STUCK IN ONE GEAR AND MY RPM WOULD GO UP INTO THE RED LINE UNLESS I PULLED OVER AND RESTARTED THE CAR. OTHER TIMES IT WOULD GET STUCK AND THEN JERK INTO THE NEXT GEAR. THEN ABOUT FOUR DAYS AGO I WAS ON THE FREEWAY AND THE WHOLE CAR JUST SHUT OFF. I COULD NOT MOVE IT AND TRAFFIC WAS SPEEDING PAST ME AND A FEW HAD TO SLAM ON BREAKS TO AVOID HITTING ME AND MY TEN MONTH OLD DAUGHTER. I HAD TO HAVE SOME PEOPLE HELP ME TO PUSH IT OFF THE FREEWAY SO THAT I COULD RESTART IT TO MAKE IT BACK HOME. I AM VERY FRIGHTENED TO DRIVE NOW ESPECIALLY WITH MY DAUGHTER IN THE CAR BECAUSE I AM AFRAID THIS MAY HAPPEN AGAIN. I HAD THE CODES READ ON THE CAR AND ABOUT SEVEN CAME UP ALL POINTING TO DIFFERENT THINGS. A MECHANIC SUGGESTED THE TRANSMISSION ECM. THE ESTIMATED COST OF FIXING THIS IF IT IS THE PROBLEM IS ABOUT 750.00 DOLLARS. *TR

NHTSA ID
10200657
Incident
Aug 20, 2007
Mileage
108,356 mi
Brakes
Filed Oct 11, 2005

- HAD BRAKES ON 2003 DODGE SPRINTER CHECKED BY LOCAL MECHANIC. SAID THAT THERE WAS ABOUT 40% BRAKE PAD LEFT BUT THE ROTORS WHERE EXTREMELY WORN. I AM WONDERING IF ROTOR LIFE GOES PAST THE BRAKE LIFE AND COULD BE A DANGER. DEALER SAID ROTORS ARE CHANGED EVERYTIME WITH PAD CHANGE! *NM

NHTSA ID
10139252
Incident
Sep 15, 2005
Mileage
120,000 mi
Electrical
Filed May 22, 2005

WE OPERATE 2 2003 DODGE SPRINTER PASSENGER VANS IN OUR AIRPORT SHUTTLE BUSINESS. ON THURSDAY, MAY 19TH WE HAD A VEHICLE JUST QUIT AFTER START-UP WHEN THE DRIVER STEPPED ON THE GAS. SHE RE-STARTED, DROVE A BLOCK, IT QUITS AGAIN. WE HAD 6 PASSENGERS ONBAORD TO GO TO THE AIRPORT. SHE COULD NOT MAKE THE VEHICLE RUN MORE THAN A FEW BLOCKS AND IF SHE STEPPED ON THE GAS TO ACCELERATE IT WOULD QUIT. WE TOWED IT TO THE DEALER AND THE NEXT DAY IT WAS DETERMINED THAT A WIRE BUNDLE THAT RUNS FROM THE ECU TO THE ENGINE, WHICH IS TIED WRAPPED TO 2 OTHER WIRE BUNDLES HAD CHAFFED RIGHT THRU THE PROTECTIVE NYLON COVER AND WORN THRU 2 OR 3 WIRES IN THE BUNDLE AND COMPLETELY THUR THE INTERNAL WIRE. THESE WIRES WERE THOSE THAT PROVIDED VOLTAGE TO THE FUEL INJECTORS AND HENCE THE FAILURE OF POWER. THE DEALER WAS ABLE TO SPLICE THE WIRES AND PUT ON A HEAVY DUTY PLASTIC WIRE BUNDLE WRAP, SIMILAR TOTHOSE USED ELSEWHERE IN THE VEHICLE. THE PROBLEM IS THAT THIS BUNDLE IS TIED WRAPPED TO THE LOWER FRAME OF THE ENGINE COMPARTMENT AND IS PROBABLY THAT WAY IN EVERY SPRINTER. SINCE OUR SPRINTERS HAVE ABOUT 190,000 MILES IN ONLY A YEAR AND A HALF, WE'VE OBVIOUSLY HAVE MORE TIME AND VIBRATION AND CHAFFING THAN NEARLY ANY IN THE COUNTRY SO WE ARE SEEING HIGH MILEAGE ISSUES THAT A NORMAL CONSUMER WILL PROBABLY NEVER SEE. HOWEVER, THIS INSTANT FAILURE COLD HAVE BEEN A DISASTER WE IF HAD BEEN ON THE FREEWAY GOING 70 MPH INSTEAD OF IN A RESIDENTIAL AREA. WE INSPECTED OUR OTHER SPRINTER AND IT HAS THE SAME WIRING CONCEPT BUT FOR SOME REASON THIS MAIN WIRE BUNDLE WAS NOT TIE WRAPPED TO THE FRAME AND DOES NOT APPEAR TO BE CHAFFED. WE ARE HAVING OUR MAINTENANCE PERSON CHECK IT ON MONDAY THE 23RD. THIS IS A TRUE SAFETY ISSUE THAT SHOULD RESULT IN AT LEAST A RECALL FOR INSPECTION OF THE WIRE BUNDLE FOR CHAFFING. IT WAS ABOUT A 3-4 HOUR REPAIR.

NHTSA ID
10121827
Incident
May 19, 2005
Mileage
190,000 mi
Tires & wheels
Filed Mar 3, 2005

WHILE DRIVING 55 MPH FRONT DRIVER/REAR PASSENGER TIRE BLEW OUT. CONSUMER PULLED OVER AND CHANGED THE TIRE. MICHELIN , P275R16. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID
10113352
Incident
Jan 13, 2005
Mileage
18,000 mi
Tires & wheels
Filed Jan 28, 2005

RECALL CAMPAIGN 04V600000 CONCERNING TIRE VALVE. WHILE DRIVING 60 MPH THE VEHICLE SWAYED SEVERELY ACROSS THE ROAD. CONSUMER WAS ABLE TO PULL THE VEHICLE OFF THE MAIN ROAD, AND NOTICED THE RIGHT REAR TIRE WAS FLAT. THEN, CONSUMER CHANGED THE TIRE, AND DROVE THE VEHICLE TO HIS BROTHER IN LAW'S HOME. HE INFLATED THE TIRE WITH AIR, AND NOTICED AIR LEAKING FROM THE VALVE STEM. CONSUMER WAS UNABLE TO GET THE OTHER THREE TIRES REPAIRED UNDER THIS RECALL. *AK

NHTSA ID
10109152
Incident
Nov 25, 2004
Mileage
19,000 mi
Tires & wheels
Filed Sep 8, 2004

WHILE STOPPING FOR A RED LIGHT CONSUMER HEARD A LOUD NOISE. CFONSUMER GOT OUT OF VEHICLE AND NOTICED THAT TIRE FLAT. AAA WAS CALLED, WHO INDICATED THAT THE VALVE STEM BLEW OUT. THE NEXT DAY WHILE THE VEHICLE WAS SITTING IN THE DRIVEWAY THE VALVE STEM BLEW OUT AGAIN AT ANOTHER ANOTHER TIRE. *AK *TS PE04066_CAT

NHTSA ID
10081729
Incident
Jul 12, 2004
Mileage
28,000 mi
Tires & wheels
Filed Aug 20, 2004

I HAVE A 2003 FREIGHTLINER SPRINTER VAN, MADE BY MERCEDES, AND WHILE ON A TRIP I NOTICED A LOW TIRE AND WHEN I ATTEMPTED TO ADD AIR THE VALVE STEM THREADED BRASS PART SEPARATED FROM THE NEOPRENE. I TOOK IT TO A TIRE PLACE AND HAD THE VALVE STEM REPLACED. ABOUT A WEEK LATER, ON THE TRIP BACK TO FLORIDA, I WOKE UP IN THE MORNING TO FIND ANOTHER DIFFERENT TIRE FLAT WITH THE VALVE STEM DELAMINATED AND I CHANGED IT MYSELF. WHEN I GOT HOME, I CONTACTED DODGE FOR HELP GOT A COLD SHOULDER. I THEN HAD ALL 5 DISMOUNTED AND METAL STEMS INSTALLED. I HAVE THE FAILED STEMS IF YOU WOULD LIKE TO SEE THEM. I AM A MEMBER OF A CHAT GROUP DEVOTED TO THE SPRINTER AND SEVERAL OWNERS HAVE REPORTED THE SAME PROBLEM. I THINK THIS IS A CHRONIC PROBLEM AND COULD RESULT IN A HIGHWAY ACCIDENT WITH SERIOUS RESULTS. *AK PE04066_CAT

NHTSA ID
10088301
Incident
Jul 10, 2004
Mileage
16,500 mi
Tires & wheels
Filed Aug 8, 2004

TIRE VALVES SUDDENLY ALLOW AIR TO ESCAPE FROM WHEEL, A COLLISION COULD HAVE EASILY OCCURRED. FOUND THAT THE VALVE WAS FAULTY, AND FAILED DUE TO HIGH TEMPERATURES GENERATED BY DISC BRAKES.*AK PE04066_CAT

NHTSA ID
10086391
Incident
Aug 4, 2004
Mileage
13,955 mi
Tires & wheelsTransmission
Filed Aug 7, 2004

THIS STUFF IS DANGEROUS. I'VE LOST THREE TIRE VALVES IN LESS THAN 1000 MILES AND THE LAST WAS SUDDEN AND VIOLENT. HONESTLY, I THOUGHT I'D DONE SOMETHING WRONG, BUT I'VE USED ONLY MR. CLEAN WASH SYSTEM AND A VERY DILUTE DEGREASER ON THE WHEELS. IT WAS DIFFICULT TO TRY TO REMOVE THE STEMS WITHOUT FURTHER DAMAGING THE VALVES AT DISCOUNT BUT WE PERFOMRED A LITTLE EXPERIMENT BEFORE DISSEMBLING THE TIRE. WE RAN THE PSI UP TO 80 OFF THE VEHICLE AND WATCHED WHERE THE AIR ESCAPED THE VALVE. THERE IS A RUBBER COLLER THAT RUNS ABOUT 1/2 UP THE METAL VALVE STEM. THE AIR LEAKS FROM THE CIRCUMFERENCE OF THE SEAL WHERE THE RUBBER ENDS AND METAL BEGINS. HOWEVER, ANY SLIGHT PRESSURE OFF-CENTER RESULTS IN AIRFLOW FROM THE JUNCTION OF THE VALVE AND RIM. FURTHER PRESSURE EMPTIES THE TIRE PRETTY QUICK. THE FIRST TWO LEAKS WERE DISCOVERED HISSING IN PARKING LOTS AFTER A TRIP INTO A STORE. THE LAST, I LEFT MY DRIVEWAY, ALL WELL AND GOT ABOUT 1/16 MILE FROM THE HOUSE. THE VAN STARTED SHUDDERING AND WAS DIFFICULT TO CONTOL. I CALLED HOKE AND ASKED MY WIFE TO LOOK IN THE DRIVEWAY. I THOUGHT THAT I'D LOST ALL THE TRANSMISSION FLUID. THE TRUCK WAS REALLY FIGHTING. I NURSED THE VAN ALONG FOR APPROXIMATELY 100 FEET AND TURNED INTO A AUTO PARTS STORE. I GOT OUT, POPPPED THE HOOD AND LOOKED UNDER THE TRUCK FOR A LEAK. I WAS ON THE WAY INTO THE STORE BEFORE I NOTICED THAT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. I LAUGHED.*AK I NOW THINK THAT THE MB TRACTION CONTROL HAS NO IDEA WHAT TO DO WITH A FLAT AND MASKS THE PROBLEM, CONVERTING IT INTO A BIZARRE TRANNY TYPE PROBLEM. IT SOUND MORONIC TO NOT RELALIZE THAT YOU HAVE A FLAT ESPECIALLY AFTER YOU JUST HAD TWO IN THE FRONT, BUT THE REAR IS TOTALLY DIFFERENT. THE ONLY EXPLANATION IS THE TRACTION CONTROL. AND NOW I FIND OUT THAT THERE ARE MANY THAT HAVE HAD THE SAME EXPERIENCE...THIS IS SCARY. HOW MANY HAVE REPLACED THE VALVES? JP PE04066_CAT

NHTSA ID
10086373
Incident
Aug 6, 2004
Mileage
8,945 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .