RoadVitals

2003 Dodge Sprinter Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Sep 15, 2010
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
7
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Dodge Sprinter, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Tires & wheels741.2%
  • Engine317.6%
  • Electrical211.8%
  • Transmission211.8%
  • Brakes15.9%
  • Driver assistance15.9%
  • Visibility15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

7
reports

From owner reports, verbatim

I HAVE HAD 3 VALVE STEM FAILURES WHERE THE STEM GOES INTO THE RIM IN APPROX 6 WEEKS OF TIME RESULTING IN FLAT TIRES. LAST ONE WAS WHILE PARKED BUT WAS RAPID DEFLATION TOLD STEMS FROM THE FACTORY WERE NOT THE CORRECT STEMS. REPLACED BY THE DEALER FOR FREE ALL STEMS. *JB

NHTSA ID 10203695 · filed Sep 22, 2007

WHILE DRIVING 55 MPH FRONT DRIVER/REAR PASSENGER TIRE BLEW OUT. CONSUMER PULLED OVER AND CHANGED THE TIRE. MICHELIN , P275R16. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID 10113352 · filed Mar 3, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 CHRYSLER SPRINTER 2500. ON JULY 29, 2010, THE CONTACT RECEIVED THE RECALL NOTICE, NHTSA CAMPAIGN ID NUMBER: 09V418000 - COMPONENT: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. THIS RECALL WAS FOR AN ISSUE WITH CORROSION ON THE INTAKE MANIFOLD. WHEN THE CONTACT RECEIVED THE RECALL NOTICE HE CONTACTED THE DEALERSHIP IN REGARDS TO GETTING THE RECALL REMEDY PERFORMED. AT THAT TIME THE CONTACT WAS INFORMED THAT THE PARTS WERE CURRENTLY NOT IN STOCK. THE CONTACT CALLED THE DEALERSHIP TODAY, AUGUST 27, 2010 AND WAS INFORMED THAT THE PARTS FOR THE RECALL WOULD NOT BE IN STOCK UNTIL SEPTEMBER 23, 2010. THE CONTACT FEELS THAT THE DEALERSHIP IS NOT HANDLING THIS RECALL IN A PROPER MANNER. THE APPROXIMATE CURRENT MILEAGE IS 105,000.

NHTSA ID 10352243 · filed Aug 27, 2010

CONSUMER WRITES REGARDING CHRYSLER NON-COMPLIANCE WITH SAFETY RECALL J32-DODGE SPRINTER 03 MANIFOLD/EGR *TGW THE CONSUMER STATED HE SPENT THE PAST WEEK IN REPEATED UNSUCCESSFUL EFFORTS TO ARRANGE THE NECESSARY MODIFICATIONS WITHOUT HAVING TO INCUR UNREASONABLE EXPENSES. THE CONSUMER BELIEVED CHRYSLER WAS MAKING A DELIBERATE EFFORT TO EVADE THE RECALL BY CREATING HARDSHIPS AND OBSTACLES. *JB

NHTSA ID 10347692 · filed Aug 5, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

I PURCHASED A 2003 DODGE INTREPID IN NOVEMBER OF 2005 AND THE CAR RUNS FINE UP UNTIL ABOUT A MONTH AND A HALF AGO. THE CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD GET STUCK IN ONE GEAR AND MY RPM WOULD GO UP INTO THE RED LINE UNLESS I PULLED OVER AND RESTARTED THE CAR. OTHER TIMES IT WOULD GET STUCK AND THEN JERK INTO THE NEXT GEAR. THEN ABOUT FOUR DAYS AGO I WAS ON THE FREEWAY AND THE WHOLE CAR JUST SHUT OFF. I COULD NOT MOVE IT AND TRAFFIC WAS SPEEDING PAST ME AND A FEW HAD TO SLAM ON BREAKS TO AVOID HITTING ME AND MY TEN MONTH OLD DAUGHTER. I HAD TO HAVE SOME PEOPLE HELP ME TO PUSH IT OFF THE FREEWAY SO THAT I COULD RESTART IT TO MAKE IT BACK HOME. I AM VERY FRIGHTENED TO DRIVE NOW ESPECIALLY WITH MY DAUGHTER IN THE CAR BECAUSE I AM AFRAID THIS MAY HAPPEN AGAIN. I HAD THE CODES READ ON THE CAR AND ABOUT SEVEN CAME UP ALL POINTING TO DIFFERENT THINGS. A MECHANIC SUGGESTED THE TRANSMISSION ECM. THE ESTIMATED COST OF FIXING THIS IF IT IS THE PROBLEM IS ABOUT 750.00 DOLLARS. *TR

NHTSA ID 10200657 · filed Aug 24, 2007

WE OPERATE 2 2003 DODGE SPRINTER PASSENGER VANS IN OUR AIRPORT SHUTTLE BUSINESS. ON THURSDAY, MAY 19TH WE HAD A VEHICLE JUST QUIT AFTER START-UP WHEN THE DRIVER STEPPED ON THE GAS. SHE RE-STARTED, DROVE A BLOCK, IT QUITS AGAIN. WE HAD 6 PASSENGERS ONBAORD TO GO TO THE AIRPORT. SHE COULD NOT MAKE THE VEHICLE RUN MORE THAN A FEW BLOCKS AND IF SHE STEPPED ON THE GAS TO ACCELERATE IT WOULD QUIT. WE TOWED IT TO THE DEALER AND THE NEXT DAY IT WAS DETERMINED THAT A WIRE BUNDLE THAT RUNS FROM THE ECU TO THE ENGINE, WHICH IS TIED WRAPPED TO 2 OTHER WIRE BUNDLES HAD CHAFFED RIGHT THRU THE PROTECTIVE NYLON COVER AND WORN THRU 2 OR 3 WIRES IN THE BUNDLE AND COMPLETELY THUR THE INTERNAL WIRE. THESE WIRES WERE THOSE THAT PROVIDED VOLTAGE TO THE FUEL INJECTORS AND HENCE THE FAILURE OF POWER. THE DEALER WAS ABLE TO SPLICE THE WIRES AND PUT ON A HEAVY DUTY PLASTIC WIRE BUNDLE WRAP, SIMILAR TOTHOSE USED ELSEWHERE IN THE VEHICLE. THE PROBLEM IS THAT THIS BUNDLE IS TIED WRAPPED TO THE LOWER FRAME OF THE ENGINE COMPARTMENT AND IS PROBABLY THAT WAY IN EVERY SPRINTER. SINCE OUR SPRINTERS HAVE ABOUT 190,000 MILES IN ONLY A YEAR AND A HALF, WE'VE OBVIOUSLY HAVE MORE TIME AND VIBRATION AND CHAFFING THAN NEARLY ANY IN THE COUNTRY SO WE ARE SEEING HIGH MILEAGE ISSUES THAT A NORMAL CONSUMER WILL PROBABLY NEVER SEE. HOWEVER, THIS INSTANT FAILURE COLD HAVE BEEN A DISASTER WE IF HAD BEEN ON THE FREEWAY GOING 70 MPH INSTEAD OF IN A RESIDENTIAL AREA. WE INSPECTED OUR OTHER SPRINTER AND IT HAS THE SAME WIRING CONCEPT BUT FOR SOME REASON THIS MAIN WIRE BUNDLE WAS NOT TIE WRAPPED TO THE FRAME AND DOES NOT APPEAR TO BE CHAFFED. WE ARE HAVING OUR MAINTENANCE PERSON CHECK IT ON MONDAY THE 23RD. THIS IS A TRUE SAFETY ISSUE THAT SHOULD RESULT IN AT LEAST A RECALL FOR INSPECTION OF THE WIRE BUNDLE FOR CHAFFING. IT WAS ABOUT A 3-4 HOUR REPAIR.

NHTSA ID 10121827 · filed May 22, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

2
reports

From owner reports, verbatim

I PURCHASED A 2003 DODGE INTREPID IN NOVEMBER OF 2005 AND THE CAR RUNS FINE UP UNTIL ABOUT A MONTH AND A HALF AGO. THE CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD GET STUCK IN ONE GEAR AND MY RPM WOULD GO UP INTO THE RED LINE UNLESS I PULLED OVER AND RESTARTED THE CAR. OTHER TIMES IT WOULD GET STUCK AND THEN JERK INTO THE NEXT GEAR. THEN ABOUT FOUR DAYS AGO I WAS ON THE FREEWAY AND THE WHOLE CAR JUST SHUT OFF. I COULD NOT MOVE IT AND TRAFFIC WAS SPEEDING PAST ME AND A FEW HAD TO SLAM ON BREAKS TO AVOID HITTING ME AND MY TEN MONTH OLD DAUGHTER. I HAD TO HAVE SOME PEOPLE HELP ME TO PUSH IT OFF THE FREEWAY SO THAT I COULD RESTART IT TO MAKE IT BACK HOME. I AM VERY FRIGHTENED TO DRIVE NOW ESPECIALLY WITH MY DAUGHTER IN THE CAR BECAUSE I AM AFRAID THIS MAY HAPPEN AGAIN. I HAD THE CODES READ ON THE CAR AND ABOUT SEVEN CAME UP ALL POINTING TO DIFFERENT THINGS. A MECHANIC SUGGESTED THE TRANSMISSION ECM. THE ESTIMATED COST OF FIXING THIS IF IT IS THE PROBLEM IS ABOUT 750.00 DOLLARS. *TR

NHTSA ID 10200657 · filed Aug 24, 2007

THIS STUFF IS DANGEROUS. I'VE LOST THREE TIRE VALVES IN LESS THAN 1000 MILES AND THE LAST WAS SUDDEN AND VIOLENT. HONESTLY, I THOUGHT I'D DONE SOMETHING WRONG, BUT I'VE USED ONLY MR. CLEAN WASH SYSTEM AND A VERY DILUTE DEGREASER ON THE WHEELS. IT WAS DIFFICULT TO TRY TO REMOVE THE STEMS WITHOUT FURTHER DAMAGING THE VALVES AT DISCOUNT BUT WE PERFOMRED A LITTLE EXPERIMENT BEFORE DISSEMBLING THE TIRE. WE RAN THE PSI UP TO 80 OFF THE VEHICLE AND WATCHED WHERE THE AIR ESCAPED THE VALVE. THERE IS A RUBBER COLLER THAT RUNS ABOUT 1/2 UP THE METAL VALVE STEM. THE AIR LEAKS FROM THE CIRCUMFERENCE OF THE SEAL WHERE THE RUBBER ENDS AND METAL BEGINS. HOWEVER, ANY SLIGHT PRESSURE OFF-CENTER RESULTS IN AIRFLOW FROM THE JUNCTION OF THE VALVE AND RIM. FURTHER PRESSURE EMPTIES THE TIRE PRETTY QUICK. THE FIRST TWO LEAKS WERE DISCOVERED HISSING IN PARKING LOTS AFTER A TRIP INTO A STORE. THE LAST, I LEFT MY DRIVEWAY, ALL WELL AND GOT ABOUT 1/16 MILE FROM THE HOUSE. THE VAN STARTED SHUDDERING AND WAS DIFFICULT TO CONTOL. I CALLED HOKE AND ASKED MY WIFE TO LOOK IN THE DRIVEWAY. I THOUGHT THAT I'D LOST ALL THE TRANSMISSION FLUID. THE TRUCK WAS REALLY FIGHTING. I NURSED THE VAN ALONG FOR APPROXIMATELY 100 FEET AND TURNED INTO A AUTO PARTS STORE. I GOT OUT, POPPPED THE HOOD AND LOOKED UNDER THE TRUCK FOR A LEAK. I WAS ON THE WAY INTO THE STORE BEFORE I NOTICED THAT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. I LAUGHED.*AK I NOW THINK THAT THE MB TRACTION CONTROL HAS NO IDEA WHAT TO DO WITH A FLAT AND MASKS THE PROBLEM, CONVERTING IT INTO A BIZARRE TRANNY TYPE PROBLEM. IT SOUND MORONIC TO NOT RELALIZE THAT YOU HAVE A FLAT ESPECIALLY AFTER YOU JUST HAD TWO IN THE FRONT, BUT THE REAR IS TOTALLY DIFFERENT. THE ONLY EXPLANATION IS THE TRACTION CONTROL. AND NOW I FIND OUT THAT THERE ARE MANY THAT HAVE HAD THE SAME EXPERIENCE...THIS IS SCARY. HOW MANY HAVE REPLACED THE VALVES? JP PE04066_CAT

NHTSA ID 10086373 · filed Aug 7, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

- HAD BRAKES ON 2003 DODGE SPRINTER CHECKED BY LOCAL MECHANIC. SAID THAT THERE WAS ABOUT 40% BRAKE PAD LEFT BUT THE ROTORS WHERE EXTREMELY WORN. I AM WONDERING IF ROTOR LIFE GOES PAST THE BRAKE LIFE AND COULD BE A DANGER. DEALER SAID ROTORS ARE CHANGED EVERYTIME WITH PAD CHANGE! *NM

NHTSA ID 10139252 · filed Oct 11, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

TL*THE CONTACT OWNS A 2003 DODGE SPRINTER. THE CONTACT STATED THAT THE THROTTLE PEDAL FAILED WHICH MADE IT IMPOSSIBLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY COULD NOT FIND THE FAILURE. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WERE UNABLE TO REPAIR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 100,000.

NHTSA ID 10315667 · filed Mar 2, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 DODGE SPRINTER 2500 EQUIPPED WITH A PGW WINDSHIELD, TINT-LAMINATED, PART NUMBER DW01488GBNN. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED BECAUSE IT WAS DAMAGED BY A STONE. THE CONTACT STATED THAT THE WINDSHIELD WAS DISTORTED AND DIFFICULT TO SEE THROUGH. THE CONTACT CALLED THE COMPANY WHO INSTALLED THE WINDSHIELD WHO TOLD HIM TO DRIVE THE VEHICLE FOR A FEW WEEKS AND IF HE WAS STILL NOT SATISFIED, THEY WOULD REPLACE IT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 104,000 UPDATED 1/21/11 *CN UPDATED 03/09/11

NHTSA ID 10355711 · filed Sep 15, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .