Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 349 NHTSA owner-reported complaints for the 1997 Dodge Stratus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 349 · page 1 of 14
NOTICE A SMELL FROM UNDER THE HOOD WHILE DRIVING OPEN THE HOOD FIRE PUT THE FIRE OUT NOTICE POWER HOSE HAD LEAK IN IT I FEEL DODGE SHOULD BE HELD ACCOUNTABLE FOR THIS MALFUNCTION
TAKATA RECALL, HORN DON`T WORK, MILLAGE DON`T WORK ,GAS LIGHT COMES ON AND NEDDLE MOVES UP AND DOWN ALOT
EITHER THE OIL LIGHT OR CRUISE LIGHT WILL COME ON AND CAR LOSES ALL POWER. I HAVE TO PULL OFF ROAD AND PUT CAR IN PARK TURN IT OFF AND SOMETIMES IT WILL JUST START RIGHT BACK AND SOMETIMES I HAVE TO WAIT FOR ABOUT 30 MINS FOR IT TO START BACK. I HAVE ONLY HAD THE CAR SINCE MARCH OF 2013 AND IT HAS DONE THIS 10-12 TIMES SINCE THEN. I ALMOST GOT REAR ENDED A FEW TIMES CAUSE WITH NO POWER IT IS HARD TO GET CAR OFF THE ROAD. I HAVE CONTACTED DODGE BUT THERE IS NO RECALL FOR THIS PROBLEM YET. *TR
TIRE HAD A BULGE AT THE BEAD LINE. HAD A SLOW LEAK AND WAS OUT OF BALANCE. I RETURNED THE TIRE TO FIRESTONE. THEY SHOWED ME THAT THE TIRE WAS MISSING RUBBER AT ALONG THE TIRE BEAD AND WAS NOT REPAIRABLE. THE TIRE WAS REPLACED AT NO CHARGE. *KB
TL* THE CONTACT OWNS A 1997 DODGE STRATUS. THE CONTACT STATED THAT THE FUEL FILLER HOSE WAS LOOSE AND WOULD NOT KEEP FUEL IN THE VEHICLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 168,000.
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. THE POWER STEERING HIGH PRESSURE HOSE WAS LEAKING INTO THE ENGINE. THE 2.4 LITER ENGINE HAD A LEAK DIRECTLY ABOVE THE EXHAUST SYSTEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CALLED AND INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTIES FOR THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
CAR WAS SITTING FRONT OF MY DAUGHTER'S HOUSE AND IT CAUGHT FIRE UNDER THE HOOD ON THE DRIVER'S SIDE. CAR WAS TOTALLY DESTROYED. *TR
LOSS OF POWER AND STALLING. WHILE ON HILLS IT HAS NO POWER ON ME SHUTS OFF ON ME EVERY WEEK. SAID THAT I HAD TO PAY FOR FIXING THAT DODGE DEALER ISN'T RESPONSIBLE FOR CHARGES. *TR
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 45-50 MPH ON NORMAL ROAD CONDITIONS, THE CRUISE CONTROL WAS ACTIVATED. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE CRUISE CONTROL FAILED TO DEACTIVATE. HE MADE SEVERAL ATTEMPTS TO DISENGAGE THE CRUISE CONTROL MECHANISM, BUT WAS UNSUCCESSFUL. THE GEAR SHIFTER WAS PLACED INTO NEUTRAL AND THE VEHICLE SUDDENLY BEGAN TO SLOW DOWN; HOWEVER, THE ENGINE REVVED HIGHLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE OCCURRED WHENEVER THE CRUISE CONTROL WAS ACTIVATED AND THE VEHICLE WAS IN MOTION. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 175,000.
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE SEAT BELT DID NOT PROPERLY RETRACT. THE DEALER STATED THAT THE SEAT BELT MECHANISM BOLTS NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE BECAUSE THERE WAS NO RECALL. HE ATTEMPTED TO LOCATE THE PARTS AT VARIOUS JUNK YARDS AND NOTICED THAT EVERY VEHICLE WITH THE SAME YEAR, MAKE, AND MODEL HAD THE SAME FAILED COMPONENT. AS OF AUGUST 28, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
THE CLEAR COAT ON THE PAINT BEGAN COMING OFF. IT STARTED ON THE ROOF AND TRUNK LID AND HAS NOW BEGUN TO SPREAD TO OTHER PARTS OF CAR. *TR
POWER STEERING HOSES DEVELOPED HOLES THROUGH THE WHOLE HOSE MASSIVE FLUID LOSS NOW POWER STEERING PUMP HAS FROZE AND THE CAR ONLY HAS 67 THOUSAND MILES FOR 97 YEAR 95 % OF MILES HIGHWAY ALSO A/C COMPRESSOR AND A/C DASH SWITCH BOTH NON WORKING WITH FULLY CHARGED COMPRESSOR AND ALL RELAYS AND FUSES REPLACED. *TR
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE NORMAL. SHE NOTICED OIL LEAKING AFTER THE CRASH. THE REPAIR SHOP STATED THAT A NEW HEAD GASKET WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 81,000. UPDATED 03-04-08 *BF
I WAS GOING TO MY COUSINS GRADUATION AND HAD ASKED AN OFFICER ABOUT PARKING WHEN HE DIRECTED ME WHERE TO GO WHEN I TURNED I HEARD A POP AND SMOKE STARTED COMING FROM UNDER THE HOOD AND IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED OUT AND THE FIRE WAS PUT OUT. MY CAR WAS TOWED TO A TOWING YARD, AND THE NEXT DAY TOWED TO MY PROPERTY. EVERYTHING IN ENGINE COMPARTMENT BURNED. I HAD IT LOOKED AT BY A MECHANIC AND HE SAID THAT IT WAS PROBABLY AN ELECTRICAL FIRE. *TR
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. WHILE DRIVING 70 MPH THE CRUISE CONTROL FAILED TO ENGAGE WHEN ACTIVATED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 128,000 AND THE FAILURE MILEAGE WAS 105,000. THE VIN APPEARED TO BE INVALID.
MY DODGE STRATUS HAD AM ENGINE FIRE ON 12-10-2006 AS I WALKED AWAY FROM THE CAR AFTER DRIVING ABOUT 20-25 MILES TO MY DESTINATION . A MAN RAN UP AND ASKED ME IF THAT WAS MY CAR THAT WAS ON FIRE AS I TOOK A LOOK I IMMEDIATEALY CALLED THE FIRE DEPT AND THE FIRE WAS PUT OUT WITH OUT ANY ONE BRING HURT. *NM
HAVE CONTACTED DODGE/DAIMLER-CHRYSLER SEVERAL TIMES ABOUT TRANSMISSION ON MY 1997 DODGE STRATUS GOING OUT. HESITATION ON SHIFTING INTO GEAR, SLIPPING OUT OF GEAR AND BACK IN ON TURNS, TRANS LEAKS, SLIPPING INTO GEAR SUDDENLY AND JERKING THE CAR, AND SO ON. CAR HAS ONLY 66,000 MILES ON IT NOW AND I GOT IT IN 2001 WHEN MY FATHER PASSED AWAY. IT HAD ONLY 53,000 MILES ON IT THEN. A TRANS SHOULDN'T BE GOING OUT AT 50-60,000 MILES. IF DODGE HAS A BAD PRODUCT THEY SHOULD CORRECT IT THEMSELVES. I SHOULDN'T HAVE TO PAY TO REPAIR A PROBLEM DODGE ALREADY KNOWS ABOUT AND ISN'T DOING ANYTHING ABOUT. I NEVER HAUL OR PULL ANYTHING AND I ONLY PUT 13,000 MILES ON IT IN FIVE YEARS. NOT HEAVY DRIVING. I SHOULD NOT HAVE ANY PROBLEMS AT ALL AND DODGE REFUSED TO DO ANYTHING OR PAY FOR REPAIR- JUST SAYING "IT'S PAST WARRANTY". I CANNOT AFFORD TO REPAIR BUT I SHOULD HAVE A VEHICLE COMPANY THAT IS PROUD OF IT'S PRODUCT ENOUGH TO STAND BEHIND IT. I ONLY GET $867 A MONTH RETIREMENT AND I'M 60 YEARS OF AGE. DAIMLER-CHRYSLER SHOULD HAVE MADE REPAIRS WHEN I FIRST CONTACTED THEM A YEAR AGO. THIS IS A DAILY PROBLEM AND GETTING WORSE. HUNDREDS OF FAILURES. I HAVE TO USE THE CAR FOR PET CARE SO JUST CONTINUE TO PUTT ALONG UNTIL IT (THE TRANS) GOES OUT COMPLETELY. *NM
AUTO TRANSMISSION. 1997 DODGE STRATUS 2.5L WITH AUTO STICK. TRANSMISSION LEAKAGE AND FAILURE OF TRANSMISSION. VEHICLE WILL NOT SHIFT ABOVE SECOND GEAR, AND GEAR SLIPS. *NM
DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE DUE TO AN ELECTRICAL WIRE ACCORDING TO THE FIRE MARSHAL. THE VEHICLE WAS PARKED AND NOT BEING DRIVEN. THE FIRE WAS IN THE ENGINE COMPARTMENT. THERE WAS NOTHING UNUSUAL ABOUT THE WAY THE VEHICLE WAS OPERATING BEFORE THE FIRE.
DT*: THE CONTACT STATED WHILE CHANGING THE OIL THE HINGE FOR THE HOOD SEEMED LOOSE. THERE IS NHTSA RECALL # 97V095000 REGARDING THE SECONDARY HOOD LATCH SPRING. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE CHECK ENGINE LIGHT ILLUMINATES AND THE VEHICLE COMPLETELY STALLS. AFTER STALLING, THE VEHICLE RESTARTS FOLLOWING AN EXTENDED PERIOD OF TIME. ALTHOUGH THE VEHICLE HAS BEEN SEEN BY A DEALER AND MULTIPLE REPAIRS HAVE BEEN MADE, THE DEALER WAS UNABLE TO REMEDY THE STALLING PROBLEM. THE REAR FREEZE PLUG WAS LEAKING. UPDATED 03/09/06. *JB
WE HAD FREQUENT ELECTRICAL PROBLEM WITH THE CAR AND TOOK IT TO THE LIBERTY DEALERSHIP IN JOHNSTOWN, OH TO GET THEM FIXED UNTIL WE GOT TO THE POINT THAT IT WAS GOING TO TAKE MORE THAN THE CARE WAS VALUED TO GUARANTEE THE FIX. THESE ITEMS WERE NOT COVERED UNDER OUR WARRANTY. ONE DAY AFTER PULLING INTO OUR DRIVEWAY AFTER WORK, I SHUT THE CAR OFF, OPENED THE DRIVERS SIDE DOOR WHILE PULLING THE EMERGENCY BRAKE AND THE AIR BAGS DEPLOYED, GIVING ME A PRETTY GOOD SHOT IN THE FACE. THE CAR WAS SITTING STILL AND NOT RUNNING. THE KEYS WEREN'T EVEN IN THE IGNITION. I CALLED CHRYSLER'S CUSTOMER SERVICE LINE AND FILED AN INCIDENT. THEY ASSIGNED A.L. GILBERT TO WORK ON THE CASE. A INVESTIGATOR WAS DEPLOYED FROM A PRIVATE COMPANY OUT OF DAYTON, OH. HE TOOK THE CAR TO A DEALERSHIP IN MT. VERNON, OH AND DETERMINED BY LOOKING AT THE CAR'S COMPUTER THAT IT HAD BEEN WRECKED. OBVIOUSLY, THIS WASN'T THE CASE AS THERE WASN'T A DENT OR SCRATCH ON THE CAR AND I WAS SITTING STILL IN THE DRIVEWAY. HOWEVER, CHRYSLER REFUSED TO CHANGE THEIR DETERMINATION. EVEN THOUGH IT WAS REQUESTED MULTIPLE TIMES, A COPY OF THE REPORT FROM THE INVESTIGATOR FROM DAYTON, OH WAS NEVER PROVIDED ME. A.L. GILBERT BLATANTLY CALLED ME DISHONEST BECAUSE HE SAID THE COMPUTER DIDN'T LIE. I CONVINCED HIM TO LET ME TAKE IT TO THE LIBERTY DEALERSHIP AND HAVE THE SERVICE MANAGER LOOK AT THE CAR WHILE ON THE PHONE WITH HIM. THE LIBERTY SERVICE MANAGER TOLD A.L. GILBERT THAT THERE WAS NO VISIBLE EVIDENCE OF ANY ACCIDENT ON THE CAR. A.L. GILBERT SAID THERE ABSOLUTELY HAD TO BE SOMETHING BECAUSE THE COMPUTER SAID SO. THE LIBERT SERVICE MECHANIC SAID, IN FACT THE ONLY SCRATCH I SEE IS ON THE UNDERCARRIAGE AND LOOKS LIKE HE'S DRIVEN ON A GRAVEL ROAD. GILBERT RESPONDED AND SAID THAT WAS ALL THE EVIDENCE HE NEEDED AND THAT THE DECISION STOOD. I STILL DRIVE THE CAR TODAY BUT WITHOUT AIR BAGS AND WITH A DASH THAT LIGHTS UP LIKE A CHRISTMAS TREE BECAUSE OF THE ELECTRICAL PROBLEMS. *NM
DT: CONTACT'S WIFE WENT INTO WALMART AND 15 MINUTES LATER 1997, DODGE, STRATUS CAUGHT ON FIRE IN THE PARKING LOT. THE ORIGINATED FROM UNDER THE HOOD, POSSIBLY AROUND THE BATTERY BOX OR THE MASTER CYLINDER. THE CAR WAS COMPLETELY DESTROYED. THIS HAPPENED ON JUNE 5, 2005. THE ONLY PROBLEM THE CONTACT HAD WITH THE CAR PRIOR TO TTHE FIRE WAS THE CHECK ENGINE LIGHT CAMING ON SOMETIMES. THE CAR HAS CRUISE CONTROL, AND ELECTRIC WINDOWS.*AK
DT: THE VEHICLE IS A 1997 DODGE STRATUS. AT 27,000 THE OIL LIGHT CAME ON WHILE THE CONSUMER WAS DRIVING AND THE VEHICLE CUT OFF. WHEN THE CONSUMER HAD IT TOWED TO THE DEALERSHIP THEY REPLACED THE TIMING BELT AND PULLEYS. AT 39,000 THE ENGINE WOULD NOT START. WHEN IT WAS TOWED TO THE DEALERSHIP AGAIN, THEY FOUND THAT ONE COIL WAS SHORTED, THE PCM WAS BAD, THE TIMING BELT HAD TO BE REPLACED AGAIN, THEY HAD TO REPLACE THE MODULE, THE RELAY, AND THE PLUG WIRE. THE WHOLE ELECTRICAL SYSTEM HAD TO BE REPLACED. LATER AT 62,000 MILES IT WAS LEAKING OIL AND WOULD NOT START. IT WAS TOWED TO THE DEALER WERE THE TIMING BELT HAD TO BE REPLACED A THIRD TIME, THE HEAD GASKET AND PACKAGE, THE PLUG AND PLUG WIRES, AND THE SPARK PLUGS WERE ALSO REPLACED. CURRENTLY AT 89,000 THE TIMING BELT AND HEAD GASKET NEED REPLACING. THE VEHICLE IS OVER HEATING AND WILL NOT START. THIS CAUSED THE HEATER CORE TO GO OUT. THE CLUSTER HAS GONE OUT; THE WHOLE LIGHTING SYSTEM COMES ON AND GOES OFF WITHOUT WARNING. THESE CURRENT PROBLEMS HAVE NOT BEEN REPAIRED AS OF NOW. THERE ARE OTHER ISSUES THAT ARE INCLUDED IN A RECALL FOR THE LOWER BALL JOINTS AND FOR THE FLOOR SHIFTER. THE VEHICLE WAS IMMOBILE SO THE CONSUMER CAN NOT TAKE IT TO THE DEALERSHIP TO HAVE THE RECALLS REPAIRED. THE MANUFACTURER TOLD THE CONSUMER THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *JB
DT: DODGE STRATUS 1997. CONSUMER RECEIVED RECALL NOTICE CONCERNING TRANSAXLES FLOOR SHIFTER PARK INTERLOCK. CONSUMER SAID THAT IT BROKE, CAUSING THE AXLE TO MALFUNCTION. WHEN TURN THE CAR ON CONSUMER COULD SHIFT THE SHIFTER INTO GEAR WITHOUT PUSHING THE BUTTON ON SHIFTER OR PRESSING THE BRAKES. BEFORE HAD TO PRESS THE BRAKE AND PUSH BUTTON TO GO INTO GEAR. CURRENTLY, VEHICLE WILL NOT GO INTO GEAR UNLESS CONSUMER SHUT THE VEHICLE OFF AND TURNING IT BACK ON. SOMETIMES WHEN SHUTTING THE VEHICLE OFF IT WOULD NOT SHUT OFF UNTIL CONSUMER MESSED WITH THE SHIFTER. CONSUMER CALLED IN FOR RECALL REPAIRS, AND CONSUMER WENT BACK TO PICK UP VEHICLE AND THE DASHBOARD AND STEERING COLUMN WERE TAKEN APART AND NOT PUT BACK TOGETHER. CONSUMER SAID IT WAS LAYING ON THE FRONT PASSENGER'S SIDE. THERE WAS NO FAN BELT ON ENGINE. CONSUMER SAID THAT DEALER CHARGED HER $87.00. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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