Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2000 Dodge Stratus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
VEHICLE STALLED AT HIGH SPEED. HAD FUEL FILTER REPLACED BY DODGE DEALER IN MARIETTA, OHIO. DEALER DID NOT CHECK FUEL PUMP WHILE TANK REMOVED FROM AUTOMOBILE. FUEL PUMP WAS CAUSE OF STALLING. INVOICE # DOCS155552
MY DODGE STRATUS STARTED BLOWING HORN WITHOUT ME TOUCHING. EVERYTIME I TURN THE WHEEL THE HORN BLOWS. THEN TWO DAYS LATER THE LIGHT CAME IN THE CAR WOULD NOT GO OFF. THEN LOCKS START GOING UP AND DOWN AND DOOR MAKE BEEP AS IF A DOOR HIS OPEN. I HAD TO REMOVE THE FUSES TO STOP HORN FROM BLOWING, CUT INSIDE LIGHTS OFF AND STOP LOCKS FROM GOING UP AND DOWN. THE CAR STILL MAKES BEEP NOISE AS IF DOOR OPEN WHOLE TIME DRIVING AND STOPS AND START BACK WHEN I HIT A BUMP. MY FRONT WHEEL MAKING A NOISE AS IF THE WHEEL IS GOING TO BREAK OFF ON THE PASSENGER SIDE. IT IS ALSO DRINKING GAS AS IF IT IS LEAKING. I DONT SEE ANY GAS ON THE GROUND BUT I CAN SMELL FUMES OFF AND ONE AND SOMETIMES UNDER THE HOOD. IT IS LIKE I AM LOSING GAS PRESSURE BECAUSE CAR STALLS AND I AM LOSING GAS SOMEWHERE. *TR
TL* THE CONTACT OWNS A 2000 DODGE STRATUS SE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED AND INSPECTED BY A LOCAL MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT WAS DIVING 65 MPH WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE WAS CAUSED BY A FAILING FUEL PUMP. THE MANUFACTURER WAS CONTACTED AND STATED THE VIN QUALIFIED FOR RECALL NHTSA CAMPAIGN ID NUMBER:06E088000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), BUT THE MILEAGE WAS OVER THE LIMIT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
MY CAR IS LEAKING GAS, AND THE FUEL NECK HAS RUSTED. APPARENTLY THERE IS A NATIONAL BACK ORDER ON THIS PRODUCT AND I AM UNABLE TO GET IT UNTIL OCTOBER 30TH. WHEN I ASKED THE DEALER WHAT I SHOULD DO ABOUT THIS PROBLEM HE SAID THERE ARE MANY PEOPLE WAITING ON THIS SAME PART AND THAT ALL I CAN DO IS WAIT FOR THE PART..MEANWHILE MY CAR IS LEAKING GAS AND UNSAFE FOR MY CHILDREN TO RIDE IN...IF A PART IS VIA THE DEALERSHIP ONLY IT SHOULD BE AVAILABLE FOR INSTANCES JUST LIKE THIS! HOW AM I SUPPOSED TO GET TO WORK? HOW AM I SUPPOSED TO TAKE MY KIDS TO DAY CARE? I DON'T THINK I'LL EVER BUY ANOTHER CHRYSLER BECAUSE OF THIS HORRIBLE CUSTOMER SERVICE! I GUESS IF THE CAR BLEW UP BECAUSE OF THE GAS LEAK IT'D BE MORE OF A CONCERN! *TR
I HAD A 2000 DODGE STRATUS SE WHICH CAUGHT ON FIRE IN MY DRIVEWAY AFTER MY DAUGHTER RETURNED HOME WITH IT. SHE CAME RUNNING INSIDE SAYING IT WAS SMOKING SO WHEN WE WENT TO LOOK IN WAS ON FIRE, WITH FLAMES SHOOTING OUT OF THE HOOD. I CALL 911 WHILE MY HUSBAND AND A NEIGHBOR SPRAYED THE CAR WITH A HOSE. EVERYTHING UNDER THE HOOD WAS MELTED. WHEN WE CALLED THE DODGE DEALERSHIP THEY PRETTY MUCH LAUGHED AT US SAYING YEAH THERE IS A RECALL FOR THE PRESSURE STEERING HOSE WHICH CAN LEAK AND CAUSE A FIRE. BUT SINCE YOU DIDN'T COME GET IT FIXED TOO BAD, BUT IF YOU BRING IT IN NOW WE WILL REPLACE THE HOSE FOR YOU!!! AFTER MANY CALLS TO THE MAIN DODGE NUMBER THAT IS ON THE RECALL ON THEIR WEBSITE THEY FINALLY LEFT ME A VOICE MAIL STATING WE SENT A NOTICE TOO BAD. I AM SO THANKFUL THAT NOBODY WAS HURT. MY TEENAGE DAUGHTER HAD JUST GOTTEN HOME FROM SCHOOL. IT WOULD HAVE CAUGHT FIRE THERE WHO KNOWS WHAT COULD HAVE HAPPENED. I HAVE LIVED IN A DIFFERENT STATE SINCE BUYING THE CAR SO THAT IS WHY I DIDN'T GET THE NOTICE. IT SADDENS ME TO THINK THAT IS ALL THEY HAVE TO DO IS SEND OUT A NOTICE WHEN A FIRE WILL RESULT IF NOT TAKEN CARE OF, AND THEY DON'T CARE. *TR
2000 DODGE STRATUS, HAD A LEAKAGE IN THE FUEL LINE, IN JUNE 2009 AND HAD IT REPAIRED, THAN TRANSMISSION WAS GOING OUT, NEEDED A NEW ENGINE, CAR WOULDN'T GO PAST 50MPH WITHOUT JERKING AND STILL WAS A GAS-HOGGER, COST MORE TO FIX THE CAR SO HAD TO HAVE IT SALVAGED COULDN'T AFFORD THE REPAIRS, AND MY FRIEND ALSO HAD A DODGE STRATUS SAME YEAR AND HAD THE SAME PROBLEM I DID AND SHE ALSO HAD TO SALVAGED HER CAR. *TR
2000 DODGE STRATUS, BROUGHT VEHICLE IN FOR REPAIR, IT NEEDED THE GAS FILLER NECK REPLACED. UNABLE TO FIND A REPLACEMENT ANYWHERE, AUTO REPAIR PLACE COULD NOT EVEN FIND ONE ANYWHERE IN THE COUNTRY. I WAS ALSO TOLD THEY ARE ON BACK ORDER AND WILL NOT BE AVAILABLE ANYTIME IN NEAR FUTURE. I HAVE EMISSIONS TEST NOT TO MENTION I HAVE 2 KIDS THAT RIDE IN THE VEHICLE. THIS IS SHAMEFUL AND BAD BUSINESS. AND NOT TO MENTION DANGEROUS. *TR
THE FUEL FILLER NECK ON A 2000 DODGE STRATUS BROKE AWAY FROM THE BODY. IT WAS NOTICED WHILE REFUELING AND THE GAS WAS SPILLING ONTO THE GROUND INSTEAD OF GOING INTO THE TANK. THAT WAS IN NOVEMBER AND THE CAR HAS NOT BEEN FIXED YET BECAUSE THE PART HAS BEEN BACKORDERED. I AM NOT COMPLAINING BECAUSE OF THE INCONVENIENCE OF NOT HAVING A CAR FOR ALMOST THREE MONTHS, BUT RATHER BECAUSE IF THE PART HAS BEEN BACKORDERED FOR MONTHS THEN THIS APPEARS TO BE A COMMON PROBLEM, AND SINCE IT"S RELATED TO THE FUEL SYSTEM, A DANGEROUS ONE. *TR
GAS FILLER PIPE IS CRACKED AND NEEDS TO BE REPLACED. HAS BEEN ON ORDER FOR ALMOST 3 MONTHS DUE TO THE TREMENDOUS AMOUNT THAT ARE ON BACKORDER. *TR
FUEL TANK WAS LEAKING I HAD TO HAVE A WHOLE TANK PUT IN ABOUT A YEAR AGO. NOW THE CONNECTING LINES FROM THE GAS TANK TO THE GAS CAP ARE LEAKING. THIS I WOULD CONSIDER HIGHLY DANGEROUS AND SHOULD NEVER HAPPEN. I HAVE TWO SMALL CHILDREN AND THIS IS OUR ONLY TRANSPORTATION. *JB
DT*: THE CONTACT STATED UPON PARKING THE VEHICLE, THERE WAS SMOKING FLOWING FROM UNDER THE HOOD. THE CONTACT RAISED THE HOOD, AND EXTINGUISHED THE FIRE. THE DEALERSHIP SENT A REPRESENTATIVE, WHO DETERMINED THE FIRE STARTED IN THE FUEL LINE.
03/13/03 THEN 04/05 MY VEHICLE CAUGHT FIRE WHILE I WAS DRIVING, BOTH TIMES THE VEHICLE WAS REPAIRED. THE INCIDENT WAS INVESTIGATED BY CHRYSLER. *NM
THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING. THE CONSUMER INSPECTED THE VEHICLE AND FOUND THAT THE ELECTRICAL CONNECTOR ON THE FUEL PUMP HAD SHORTAGE OUT. THE CONSUMER REPLACED THE FUEL PUMP. THE OLD PART IS AVAILABLE FOR ANALYSIS. *JB
WHILE BEING PARKED FUEL WAS LEAKING FROM THE VEHICLE. WHEN TAKEN TO DEALER FOR SERVICE IT WAS DETERMINED TO BE THE GAS TANK DUE TO WEAR AND TEAR.*AK VEHICLE WAS SUFFERING FROM GAS LEAK AND WAS TAKEN TO THE DEALER. THE DEALER DETERMINED THAT THERE WAS SEPARATION AT THE WELD OF GAS TANK. *BF *NM
MY WIFE WAS DRIVING OUR CHILDREN TO SCHOOL IN THE MORNING. JUST A FEW BLOCKS FROM HOME, THE ENGINE LIGHT WENT ON. THEN A LADY IN ANOTHER VEHICLE SUGGESTS TO MY WIFE THAT HER VEHICLE MAY BE OVERHEATING AS LITTLE SMOKE WAS COMING FROM UNDER THE HOOD. MY WIFE CALLED FOR A TOW TRUCK, BUT THE VEHICLE CAUGHT FIRE AND WAS TOTALED.
FUEL PUMP FAILURE. VEHICLE STALLED AND FAILED TO RESTART. HAD VEHICLE TOWED TO MR. TIRE BUT THEY WERE UNABLE TO DETERMINE PROBLEM AND RECOMMENDED TO TAKE IT TO MY DODGE DEALER. DODGE DEALER SERVICE DEPARTMENT DETERMINED THE FUEL PUMP FAILED AND HAD TO BE REPLACED ALONG WITH FUEL FILTER. DEALER UNABLE TO PROVIDE CAUSE EXCEPT THAT IT FAILED. MENTIONED THAT MY RESEARCH SHOWED THAT A NUMBER OF NHTSA FUEL PUMP FAILURE COMPLAINTS POINTED TO THE CONNECTION. WAS ADVISED THAT FUEL PUMPS DON'T NORMALLY FAIL. $700.00 REPAIR BECAUSE WARRANTY EXPIRED 5 MONTHS AGO.
WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS ABLE TO DO SO. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL LINES AND HOSES NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
FAILURE OF FUEL PUMP MOUNTED IN FUEL TANK. GROUND CONNECTION INSIDE FUEL TANK (MALE TO FEMALE CONECTORS) MELTED PLASTIC HARNESS POSSIBLE SPARK INGITION EXPLOSION IN FUEL TANK WHEN TANK IS NEAR EMPTY. LIKE TWA 800 . *AK REPLACE FUEL PUMP
CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR A STATE INSPECTION, AND THE MECHANIC DETERMINED THE POWER STEERING PUMP FAILED. CONSUMER HAD THE POWER STEERING PUMP REPLACED. *AK THE STEERING RACK AND TIE ROD ENDS WERE WORN. THE CONSUMER WAS ALSO TOLD THE VALVE COVER GASKET HAD A SLIGHT LEAK AND THE ENGINE LIGHT ILLUMINATED DUE TO A LOOSE GAS CAP. *JB
PROBLEMS WITH VEHICLE LOSING POWER DUE TO MELTED PLASTIC CONNECTOR WIRE. *MR THE ELECTRICAL WIRING FAILED AT THE GAS TANK CONNECTOR WHICH MELTED DUE TO EXCESSIVE HEAT CREATING A POTENTIALLY HAZARDOUS PROBLEM. THE VEHICLE LOST POWER. THIS GAVE AN INDICATIONS THAT THE PROBLEM WAS A FAULTY FUEL PUMP. *SCC *JB
THE FUEL PUMP WIRE BURNED INSIDE THE GAS TANK, WHICH CAUSED THE VEHICLE TO STALL. *AK THE MECHANIC STATED THAT HE THOUGHT THE FUEL PUMP HAD GONE OUT ON THE VEHICLE. IT WAS DISCOVERED THAT THE WIRING HARNESS FOR THE FUEL PUMP HAD BURNT INSIDE THE TANK. THE PUMP WAS BURNT IN SEVERAL PLACES. *SCC *JB
AFTER RE-FUELING THE VEHICLE, IT SHUT OFF. *JB
FUEL PUMP HAS FAILED WHERE PLUG ATTACHED TO ANOTHER PLUG INSIDE THE GAS TANK, WHICH WAS EXTREMELY "HOT" WHEN REMOVED. ALSO, NOTICED THAT FUEL LINE THAT WENT TO FUEL FILTER HAD TWISTED/CRIMPED. *AK THE VEHICLE ACTS LIKE IT WAS STURGGLING TO GET GAS. NO WARNING LIGHTS CAME ON. BOTH OF THE PLUGS WERE MELTED TOGETHER. GREAT FORCE WAS USED TO PULL THEM APART. THE FUEL PUMP WAS ONLY WORKING AT 5O PERCENT. *JG
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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