I WAS DRIVING MY CAR WHEN THE BALL JOINT ASSEMBLY SNAPPED IN HALF, THE ENTIRE TIRE ALMOST CAME ALL THE WAY OFF.
- NHTSA ID
- 10810584
- Incident
- Dec 15, 2015
- Mileage
- 151,000 mi
Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Dodge Stratus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 66 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 66, in the owner's own words
I WAS DRIVING MY CAR WHEN THE BALL JOINT ASSEMBLY SNAPPED IN HALF, THE ENTIRE TIRE ALMOST CAME ALL THE WAY OFF.
TL-THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THE STEERING WHEEL IS VERY DIFFICULT TO TURN. THE CONTACT STATED AFTER APPROXIMATELY 1 MINUTE AFTER STARTING THE VEHICLE THE STEERING PROBLEM SUBSIDES. THE CONTACT STATED THE VEHICLE DEFECT WAS NOT REPAIRED. THE CONTACT STATED THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 229,000. JFT. REPORT RECEIPT DATE: JAN 05, 2006 NHTSA CAMPAIGN NUMBER: 06V001000 COMPONENT(S): STEERING
MY DODGE STRATUS STARTED BLOWING HORN WITHOUT ME TOUCHING. EVERYTIME I TURN THE WHEEL THE HORN BLOWS. THEN TWO DAYS LATER THE LIGHT CAME IN THE CAR WOULD NOT GO OFF. THEN LOCKS START GOING UP AND DOWN AND DOOR MAKE BEEP AS IF A DOOR HIS OPEN. I HAD TO REMOVE THE FUSES TO STOP HORN FROM BLOWING, CUT INSIDE LIGHTS OFF AND STOP LOCKS FROM GOING UP AND DOWN. THE CAR STILL MAKES BEEP NOISE AS IF DOOR OPEN WHOLE TIME DRIVING AND STOPS AND START BACK WHEN I HIT A BUMP. MY FRONT WHEEL MAKING A NOISE AS IF THE WHEEL IS GOING TO BREAK OFF ON THE PASSENGER SIDE. IT IS ALSO DRINKING GAS AS IF IT IS LEAKING. I DONT SEE ANY GAS ON THE GROUND BUT I CAN SMELL FUMES OFF AND ONE AND SOMETIMES UNDER THE HOOD. IT IS LIKE I AM LOSING GAS PRESSURE BECAUSE CAR STALLS AND I AM LOSING GAS SOMEWHERE. *TR
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOSS IN THE POWER STEERING AND SMOKE EMITTED FROM THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED SMALL FLAMES UNDERNEATH THE HOOD AREA AND IMMEDIATELY EXTINGUISHED THE FLAMES. THERE WAS POWER STEERING FLUID VISIBLE ON THE GROUND. THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL RELATED TO THE MALFUNCTION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER TO VERIFY WHETHER VIN WAS ELIGIBLE UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNAVAILABLE.
AFTER DRIVING MY CAR A FRIEND WENT OUTSIDE AND SEEN SMOKE COMING OUT FROM UNDER THE HOOD.SHE CALLED ME AND I RAN TO THE CAR AND I SEEN FIRE UNDER THE FRONT WHEEL'S. FRIENDS SPRAYED WATER ON THE HOOD AND I OPENED IT UP A LITTLE AND THEY SPRAYED THE FIRE AND PUT IT OUT. BY THIS TIME THE TOP OF THE MOTOR WAS BURNT BAD. EVERYTHING ON TOP NEEDS TO BE REPLACED, IT WAS CAUSED BY THE HIGH PRESSURE HOSE ON THE POWERSTEERING. I FOUND OUT THAT IT HAD A RECALL ON THE HOSE SO I CALLED DODGE CORP. AND THEY GAVE ME A CASE # AND TO TAKE IT TO MY DEALER SO I DID. THEN THE CORP. OFFICE CALLED ME TODAY AND SAID IT'S BEEN TO LONG THIS SHOULD HAVE BEEN DONE BY THE LAST OWNER AND HUNG UP. I BOUGHT THIS CAR OCT.14 OF THIS YEAR AND THIS HAPPENED ON THE 31. HOW AM I TO KNOW THAT THIS WAS GOING TO HAPPEN IN 18 DAY'S. I PAID A LOT OF MONEY FOR THIS CAR AND I THINK. THE COMPUTER CAN TELL YOU THE RECALL AND HOW TO GET IT FIXED; BUT YOU TRY TO FIND SOMEWHERE ON HERE ON WHAT TO DO WHEN THERE IS A RECALL AND IT DONE WHAT IT SAID IT WOULD DO AND YOU DIDN'T KNOW ABOUT IT UNTIL IT DID IT. I NEED HELP I DON'T HAVE THE MONEY TO FIX IT. I TOOK OUT A LOAN TO GET IT. *TR
I NEED SOME ONE TO INVESTIGATE A RECALL PART ON A 2000 DODGE STRATUS ON A POWER STEERING LEAK THAT CAUSE A FIRE UNDER THE BOTTOM TO THE TOP. AND THE DEALERSHIP IS NOT TELLING THE TRUTH ON WHAT CAUSE THE FIRE. *TR
FRONT PASSENGER TIE ROD ON 2000 DODGE KEEPS BREAKING. HAVE REPLACED TIE ROD 4 TIMES, BUT 2 SEPARATE MECHANICS ARE TELLING US THAT THE ONLY REASON THAT TIE RODS WOULD BREAK REPEATEDLY IS BECAUSE OF A DEFECTIVE BALL JOINT. TIE ROD HAS SNAPPED NEXT TO BALL JOINT EVERY TIME. IT IS ALREADY CRACKED AND ABOUT TO BREAK AGAIN. IT HAS RESULTED IN SEVERAL NEAR ACCIDENTS FOR US AND ONCE BEING STRANDED AT A GAS STATION AN HOUR FROM HOME. THE LAST TIME IT BROKE WAS NOVEMBER 2009. THE BALL JOINT IS THE ORIGINAL THAT CAME ON THE CAR. *TR
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE VEHICLE CAUGHT FIRE WHILE IT WAS PARKED. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT THERE WAS POWER STEERING FLUID ON THE WINDSHIELD. NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) WAS REFERENCED. THE VEHICLE IS CURRENTLY IN THE CONTACT'S POSSESSION. THE MANUFACTURER HAS BEEN NOTIFIED. UPDATED 3/16/09 *CN UPDATED 03/18/09. *JB
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); HOWEVER, THE SECONDARY POWER STEERING HOSE ALSO CRACKED DUE TO AGING. BOTH POWER STEERING HOSES EXPERIENCED THE FAILURE, BUT ONLY ONE IS COVERD UNDER THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 93,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AT APPROXIMATELY 9:00 AM FOR A SCHEDULED APPOINTMENT. HE WAITED FOR ASSISTANCE UNTIL 2:00 PM FOR SOMEONE TO REPAIR HIS VEHICLE. THE TECHNICIAN THAT WAS SUPPOSED TO REPAIR THE VEHICLE LEFT THE DEALER AND NEVER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING: HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE CONTACT SPOKE WITH A REPRESENTATIVE FROM THE MANUFACTURER NAMED JONATHAN, WHO WAS EXTREMELY RUDE AND REFUSED TO HELP HIM FIND ANOTHER DEALER TO REPAIR HIS VEHICLE. AFTER A BRIEF DEBATE, JONATHAN ABRUPTLY DISCONNECTED THE CALL. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 960.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT HER VEHICLE BEGAN SMOKING UNDERNEATH THE HOOD. THE MECHANIC WAS UNABLE TO DETERMINE FROM WHERE THE SMOKE ORIGINATED. APPROXIMATELY 30 MINUTES AFTER LEAVING THE MECHANIC, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. A TOW YARD MECHANIC STATED THAT THE FIRE ORIGINATED FROM THE POWER STEERING HOSE. THE CONTACT RECEIVED RECALL NUMBER E23 TWO WEEKS AFTER THE VEHICLE CAUGHT FIRE. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 92,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT RECEIVED NHTSA RECALL NOTICE NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) IN APRIL OR MAY OF 2007. SHE CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT AND WAS INFORMED THAT THERE WERE AT LEAST 50 PEOPLE BEFORE HER ON THE WAITING LIST. THERE ARE NO OTHER LOCAL DEALERS IN HER AREA AND SHE FEELS AS IF THIS IS A HUGE SAFETY ISSUE BECAUSE A FIRE COULD OCCUR. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 107,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. HE STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED THE DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT STATED THAT PRIOR TO THE INCIDENT HE NOTICED SMOKE COMING FROM THE ENGINE. THERE IS A RECALL FOR THE HYDRAULIC POWER ASSIST (NHTSA CAMPAIGN ID # 06V001000). AS OF AUGUST 6, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 89,000. THE CONTACT WOULD BE ABLE TO PROVIDE A COPY OF INCIDENT REPORT.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECOMES DIFFICULT TO MANEUVER. THE CONTACT RECEIVED RECALL NOTICE NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE IT COULD CATCH FIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 110,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE IN A STORE, THE CONTACT WAS NOTIFIED OF A BURNING VEHICLE OUTSIDE. WHEN SHE ARRIVED AT HER VEHICLE, IT WAS SMOKING AND THEN CAUGHT FIRE. SHE HAS A REPORT FROM THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND WAS TOWED TO THE CONTACT'S RESIDENCE. SHE EVENTUALLY NOTIFIED THE MANUFACTURER AND THE VEHICLE WAS INSPECTED. ON JUNE 20, 2007, SHE RECEIVED A LETTER STATING THAT THE FIRE WAS NOT THE MANUFACTURER'S RESPONSIBILITY. THE CONTACT RECEIVED RECALL NOTICE # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). SHE BELIEVES THAT THIS WAS THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 108,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 30 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO REPLACED A VALVE GASKET. AFTER LEAVING THE REPAIR SHOP, THE SMOKE WAS VISIBLE AGAIN AND THE VEHICLE SUDDENLY CAUGHT FIRE. THE MECHANIC STATED THAT THE CAUSE OF FAILURE APPEARED TO BE THE POWER STEERING HOSE. THE FAILURE IS THE SAME AS NOTED IN NHTSA RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER SENT OUT AN INVESTIGATOR TO DETERMINE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHEN THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP FOR A POWER STEERING LEAK, SHE WAS INFORMED OF RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). SHE WAS ADVISED TO TAKE THE VEHICLE TO THE DODGE DEALER TO HAVE THE RECALL REPAIR PERFORMED. WHEN THE CONTACT ARRIVED AT THE DEALER, SHE NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE VEHICLE CAUGHT FIRE. THE FIRE AND POLICE DEPARTMENTS EXTINGUISHED THE FIRE. THE CONTACT STATED THAT SHE WILL CALL THE MANUFACTURER ABOUT THE FAILURE. THE CONTACT ALSO HAS PICTURES OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. APPROXIMATELY FIVE MINUTES AFTER THE VEHICLE WAS PARKED, THE CONTACT NOTICED FIRE RISING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE FIGHTER STATED THAT THE CAUSE OF FIRE MAY HAVE BEEN DUE TO AN ELECTRICAL SHORT NEXT TO THE POWER STEERING COLUMN. THERE IS RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER INFORMED THE CONTACT THAT HIS VEHICLE IS INCLUDED IN THE RECALL. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING THE CONTACT NOTICED SMOKE RISING FROM THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT CONTAINED THE BLAZE TO UNDERNEATH THE HOOD AND EXTINGUISHED THE FIRE. IT WAS UNKNOWN WHETHER A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, AND THE CONTACT STATED THAT PICTURES WILL BE TAKEN OF THE VEHICLE. THE DEALER/MANUFACTURER STATED THERE WAS RECALL # 06V001000, BUT IT DID NOT PERTAIN TO SPONTANEOUS FIRES.*AK
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT CLAIMED TO RECEIVE A SAFETY RECALL NOTICE E23 REGARDING THE HIGH PRESSURE POWER STEERING HOSE. ON MARCH 20, 2007 THE VEHICLE WAS BROUGHT TO THE DEALER. THE CONTACT WAS ASSURED THAT THE VEHICLE WOULD BE REPAIRED THE SAME DAY. AT 4:00 PM THE DEALER INFORMED THE CONTACT THAT THE PART WAS UNAVAILABLE AND REPAIRS COULD NOT BE COMPLETED UNTIL MARCH 22, 2007. ON THE EVENING OF MARCH 22, 2007 THE DEALER STATED AGAIN THAT THE PART WAS UNAVAILABLE AND WOULD NOT HAVE THE VEHICLE READY UNTIL MARCH 23, 2007. WHEN THE CONTACT WENT TO RETRIEVE THE REPAIRED VEHICLE THE DEALER STATED THAT OVER $800.00 WORTH OF ADDITIONAL WORK WAS NEEDED. THE CURRENT AND FAILURE MILEAGE WERE 83000.*AK
2000 DODGE STRATUS CUSTOMER VEHICLE WAS A TOTAL LOSS DUE TO A FIRE A FEW DAYS AFTER, THE CUSTOMER RECEIVED A RECALL FOR HIGH PRESSURE STEERING HOSE AND CUSTOMER BELIEVES THAT THIS CAUSED THE FIRE AND WANTS TO BE REIMBURSED*CC *JB
2000 DODGE STRATUS CUSTOMER RECEIVED RECALL LETTER TWO WEEKS AFTER CAR CAUGHT ON FIRE AND IS LOOKING FOR ADVICE ON HOW TO PROCEED**CC *JB
I RECEIVED A RECALL ON MY VEHICLE ON 12-22-2006 RE MY 2000 DODGE STRATUS , BUT TO NO AVAIL MY VEHICLE BURNT UP ON 12-06-2006 AND I TRIED TO RESOLVE THIS PROBLEM WITH DAIMLER CHRYSLER OVER THE PHONE THEY WERE RUDE AND UN PROFESSIONAL I WOULD LIKE SOME RESULTS DUE TO THE FACT THE REASON FOR THIS WAS THE SAME AS THE RECALL PER THE FIRE DEPARTMENT. *NM
TL*- THE CONTACT OWNS A 2000 DODGE STRATUS THAT SHOULD BE INVOLVED IN NHTSA RECALL 06V001000 CONCERNING STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON THE STREET IT CAUGHT ON FIRE BENEATH THE HOOD. EVERYTHING UNDERNEATH THE HOOD MELTED, AND THE WINDSHIELD CRACKED. THE CONTACT SPOKE WITH MANUFACTURER ABOUT HAVING VEHICLE COVERED UNDER THE REC ALL, BUT THEY STATED THAT THE FIRE WAS NOT CAUSED BY THE SAME FAILURE AS THE RECALL. THE CURRENT MILEAGE AND FAILURE MILEAGE WERE 125000. *AK THE CONSUMER NOTICED THE STEERING WHEEL WAS HARD TO TURN. HE CHECKED THE POWER STEERING AND IT WAS EMPTY. UPDATED 03/19/07. *JB
TL* - THE CONTACT OWNSA A 2000 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS A RECALL ON THE HIGH PRESSURE POWER STEERING HOSE. THE CONTACT FOUND OUT THAT THE POWER STEERING HOSE WAS LEAKING, AND DROVE THE VEHICLE 10 MILES TO HAVE IT REPAIRED. BEFORE THE VEHICLE COULD BE REPAIRED WHILE SITTING AT THE DEALERSHIP THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT CALLED DAIMLER CHRYSLER 8-10 TIMES AND SPOKE WITH 8-10 DIFFERENT PEOPLE. THE CONTACT WAS TOLD IT THAT THE SITUATION WAS UNDER INVESTIGATION, AND THEN TWO WEEKS LATER HE WAS TOLD THAT THE PHOTOS WERE NOT CLEAR, AND SOMEONE WAS SENT TO TAKE PHOTOS AGAIN. THREE DAYS LATER HE WAS TOLD THAT DAIMLER CHRYSLER HAD MADE A DECISION AND THAT THEY WOULD MAIL A LETTER OF EXPLANATION. THE CONTACT CALLED AGAIN, AND WAS TOLD THAT IT WOULD TAKE 7 TO 8 DAYS MORE BEFORE SHE WOULD RECEIVE A LETTER. DAIMLER CHRYSLER REFUSED TO TELL THE CONTACT WHAT DECISION HAD BEEN REACHED CONCERNING HER VEHICLE. THE CONTACT STATED THAT IT HAS BEEN ALMOST A MONTH. THE CONTACT'S CAR COULD NOT BE MOVED, WORKED ON, DRIVEN OR USED UNTIL DAIMLER CHRYSLER PROVIDES HER WITH A DECISION, THE CONTACTS REFERENCE NUMBER WAS 15882168. THE FAILURE AND CURRENT MILEAGE WERE BOTH 125000 MILES. AK
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