RoadVitals

2000 Dodge Stratus Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
66
Latest Dec 15, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
31%
of 216 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
37
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Dodge Stratus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 66 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

The 25 most recent of 66, in the owner's own words

Steering
Filed Dec 15, 2015

I WAS DRIVING MY CAR WHEN THE BALL JOINT ASSEMBLY SNAPPED IN HALF, THE ENTIRE TIRE ALMOST CAME ALL THE WAY OFF.

NHTSA ID
10810584
Incident
Dec 15, 2015
Mileage
151,000 mi
Steering
Filed Nov 19, 2013

TL-THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THE STEERING WHEEL IS VERY DIFFICULT TO TURN. THE CONTACT STATED AFTER APPROXIMATELY 1 MINUTE AFTER STARTING THE VEHICLE THE STEERING PROBLEM SUBSIDES. THE CONTACT STATED THE VEHICLE DEFECT WAS NOT REPAIRED. THE CONTACT STATED THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 229,000. JFT. REPORT RECEIPT DATE: JAN 05, 2006 NHTSA CAMPAIGN NUMBER: 06V001000 COMPONENT(S): STEERING

NHTSA ID
10552895
Incident
Nov 2, 2013
Mileage
229,000 mi
ElectricalFuel systemSteering
Filed Jun 7, 2013

MY DODGE STRATUS STARTED BLOWING HORN WITHOUT ME TOUCHING. EVERYTIME I TURN THE WHEEL THE HORN BLOWS. THEN TWO DAYS LATER THE LIGHT CAME IN THE CAR WOULD NOT GO OFF. THEN LOCKS START GOING UP AND DOWN AND DOOR MAKE BEEP AS IF A DOOR HIS OPEN. I HAD TO REMOVE THE FUSES TO STOP HORN FROM BLOWING, CUT INSIDE LIGHTS OFF AND STOP LOCKS FROM GOING UP AND DOWN. THE CAR STILL MAKES BEEP NOISE AS IF DOOR OPEN WHOLE TIME DRIVING AND STOPS AND START BACK WHEN I HIT A BUMP. MY FRONT WHEEL MAKING A NOISE AS IF THE WHEEL IS GOING TO BREAK OFF ON THE PASSENGER SIDE. IT IS ALSO DRINKING GAS AS IF IT IS LEAKING. I DONT SEE ANY GAS ON THE GROUND BUT I CAN SMELL FUMES OFF AND ONE AND SOMETIMES UNDER THE HOOD. IT IS LIKE I AM LOSING GAS PRESSURE BECAUSE CAR STALLS AND I AM LOSING GAS SOMEWHERE. *TR

NHTSA ID
10515764
Incident
Apr 19, 2012
Mileage
154,000 mi
Steering
Filed Jan 11, 2012
Fire reported

TL* THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOSS IN THE POWER STEERING AND SMOKE EMITTED FROM THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED SMALL FLAMES UNDERNEATH THE HOOD AREA AND IMMEDIATELY EXTINGUISHED THE FLAMES. THERE WAS POWER STEERING FLUID VISIBLE ON THE GROUND. THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL RELATED TO THE MALFUNCTION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER TO VERIFY WHETHER VIN WAS ELIGIBLE UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10443428
Incident
Jan 4, 2012
Mileage
178,000 mi
EngineSteering
Filed Nov 15, 2011
Fire reported

AFTER DRIVING MY CAR A FRIEND WENT OUTSIDE AND SEEN SMOKE COMING OUT FROM UNDER THE HOOD.SHE CALLED ME AND I RAN TO THE CAR AND I SEEN FIRE UNDER THE FRONT WHEEL'S. FRIENDS SPRAYED WATER ON THE HOOD AND I OPENED IT UP A LITTLE AND THEY SPRAYED THE FIRE AND PUT IT OUT. BY THIS TIME THE TOP OF THE MOTOR WAS BURNT BAD. EVERYTHING ON TOP NEEDS TO BE REPLACED, IT WAS CAUSED BY THE HIGH PRESSURE HOSE ON THE POWERSTEERING. I FOUND OUT THAT IT HAD A RECALL ON THE HOSE SO I CALLED DODGE CORP. AND THEY GAVE ME A CASE # AND TO TAKE IT TO MY DEALER SO I DID. THEN THE CORP. OFFICE CALLED ME TODAY AND SAID IT'S BEEN TO LONG THIS SHOULD HAVE BEEN DONE BY THE LAST OWNER AND HUNG UP. I BOUGHT THIS CAR OCT.14 OF THIS YEAR AND THIS HAPPENED ON THE 31. HOW AM I TO KNOW THAT THIS WAS GOING TO HAPPEN IN 18 DAY'S. I PAID A LOT OF MONEY FOR THIS CAR AND I THINK. THE COMPUTER CAN TELL YOU THE RECALL AND HOW TO GET IT FIXED; BUT YOU TRY TO FIND SOMEWHERE ON HERE ON WHAT TO DO WHEN THERE IS A RECALL AND IT DONE WHAT IT SAID IT WOULD DO AND YOU DIDN'T KNOW ABOUT IT UNTIL IT DID IT. I NEED HELP I DON'T HAVE THE MONEY TO FIX IT. I TOOK OUT A LOAN TO GET IT. *TR

NHTSA ID
10435993
Incident
Oct 31, 2011
Steering
Filed Jun 16, 2011
Fire reported1 injury reported

I NEED SOME ONE TO INVESTIGATE A RECALL PART ON A 2000 DODGE STRATUS ON A POWER STEERING LEAK THAT CAUSE A FIRE UNDER THE BOTTOM TO THE TOP. AND THE DEALERSHIP IS NOT TELLING THE TRUTH ON WHAT CAUSE THE FIRE. *TR

NHTSA ID
10407055
Incident
Jun 9, 2011
Mileage
200,000 mi
SteeringSuspension
Filed May 21, 2010

FRONT PASSENGER TIE ROD ON 2000 DODGE KEEPS BREAKING. HAVE REPLACED TIE ROD 4 TIMES, BUT 2 SEPARATE MECHANICS ARE TELLING US THAT THE ONLY REASON THAT TIE RODS WOULD BREAK REPEATEDLY IS BECAUSE OF A DEFECTIVE BALL JOINT. TIE ROD HAS SNAPPED NEXT TO BALL JOINT EVERY TIME. IT IS ALREADY CRACKED AND ABOUT TO BREAK AGAIN. IT HAS RESULTED IN SEVERAL NEAR ACCIDENTS FOR US AND ONCE BEING STRANDED AT A GAS STATION AN HOUR FROM HOME. THE LAST TIME IT BROKE WAS NOVEMBER 2009. THE BALL JOINT IS THE ORIGINAL THAT CAME ON THE CAR. *TR

NHTSA ID
10331614
Incident
Nov 15, 2009
Steering
Filed Feb 11, 2009
Fire reported

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE VEHICLE CAUGHT FIRE WHILE IT WAS PARKED. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT THERE WAS POWER STEERING FLUID ON THE WINDSHIELD. NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) WAS REFERENCED. THE VEHICLE IS CURRENTLY IN THE CONTACT'S POSSESSION. THE MANUFACTURER HAS BEEN NOTIFIED. UPDATED 3/16/09 *CN UPDATED 03/18/09. *JB

NHTSA ID
10258342
Incident
Feb 10, 2009
Mileage
160,000 mi
Steering
Filed Aug 5, 2008

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); HOWEVER, THE SECONDARY POWER STEERING HOSE ALSO CRACKED DUE TO AGING. BOTH POWER STEERING HOSES EXPERIENCED THE FAILURE, BUT ONLY ONE IS COVERD UNDER THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 93,000.

NHTSA ID
10236993
Incident
Aug 4, 2008
Mileage
93,000 mi
Steering
Filed Apr 11, 2008

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AT APPROXIMATELY 9:00 AM FOR A SCHEDULED APPOINTMENT. HE WAITED FOR ASSISTANCE UNTIL 2:00 PM FOR SOMEONE TO REPAIR HIS VEHICLE. THE TECHNICIAN THAT WAS SUPPOSED TO REPAIR THE VEHICLE LEFT THE DEALER AND NEVER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING: HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE CONTACT SPOKE WITH A REPRESENTATIVE FROM THE MANUFACTURER NAMED JONATHAN, WHO WAS EXTREMELY RUDE AND REFUSED TO HELP HIM FIND ANOTHER DEALER TO REPAIR HIS VEHICLE. AFTER A BRIEF DEBATE, JONATHAN ABRUPTLY DISCONNECTED THE CALL. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 960.

NHTSA ID
10224239
Incident
Apr 10, 2008
Steering
Filed Sep 13, 2007
Fire reported

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT HER VEHICLE BEGAN SMOKING UNDERNEATH THE HOOD. THE MECHANIC WAS UNABLE TO DETERMINE FROM WHERE THE SMOKE ORIGINATED. APPROXIMATELY 30 MINUTES AFTER LEAVING THE MECHANIC, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. A TOW YARD MECHANIC STATED THAT THE FIRE ORIGINATED FROM THE POWER STEERING HOSE. THE CONTACT RECEIVED RECALL NUMBER E23 TWO WEEKS AFTER THE VEHICLE CAUGHT FIRE. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 92,000.

NHTSA ID
10202936
Incident
Dec 9, 2006
Mileage
92,000 mi
Steering
Filed Aug 22, 2007

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT RECEIVED NHTSA RECALL NOTICE NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) IN APRIL OR MAY OF 2007. SHE CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT AND WAS INFORMED THAT THERE WERE AT LEAST 50 PEOPLE BEFORE HER ON THE WAITING LIST. THERE ARE NO OTHER LOCAL DEALERS IN HER AREA AND SHE FEELS AS IF THIS IS A HUGE SAFETY ISSUE BECAUSE A FIRE COULD OCCUR. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 107,000.

NHTSA ID
10200488
Incident
Apr 1, 2007
Steering
Filed Aug 7, 2007
Fire reported

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. HE STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED THE DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT STATED THAT PRIOR TO THE INCIDENT HE NOTICED SMOKE COMING FROM THE ENGINE. THERE IS A RECALL FOR THE HYDRAULIC POWER ASSIST (NHTSA CAMPAIGN ID # 06V001000). AS OF AUGUST 6, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 89,000. THE CONTACT WOULD BE ABLE TO PROVIDE A COPY OF INCIDENT REPORT.

NHTSA ID
10198791
Incident
Aug 5, 2007
Mileage
89,000 mi
Steering
Filed Aug 2, 2007

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECOMES DIFFICULT TO MANEUVER. THE CONTACT RECEIVED RECALL NOTICE NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE IT COULD CATCH FIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 110,000.

NHTSA ID
10198263
Incident
Apr 15, 2006
Mileage
110,000 mi
Steering
Filed Jun 21, 2007
Fire reported

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE IN A STORE, THE CONTACT WAS NOTIFIED OF A BURNING VEHICLE OUTSIDE. WHEN SHE ARRIVED AT HER VEHICLE, IT WAS SMOKING AND THEN CAUGHT FIRE. SHE HAS A REPORT FROM THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND WAS TOWED TO THE CONTACT'S RESIDENCE. SHE EVENTUALLY NOTIFIED THE MANUFACTURER AND THE VEHICLE WAS INSPECTED. ON JUNE 20, 2007, SHE RECEIVED A LETTER STATING THAT THE FIRE WAS NOT THE MANUFACTURER'S RESPONSIBILITY. THE CONTACT RECEIVED RECALL NOTICE # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). SHE BELIEVES THAT THIS WAS THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 108,000.

NHTSA ID
10193890
Incident
May 23, 2007
Mileage
108,000 mi
Steering
Filed Jun 15, 2007
Fire reported

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 30 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO REPLACED A VALVE GASKET. AFTER LEAVING THE REPAIR SHOP, THE SMOKE WAS VISIBLE AGAIN AND THE VEHICLE SUDDENLY CAUGHT FIRE. THE MECHANIC STATED THAT THE CAUSE OF FAILURE APPEARED TO BE THE POWER STEERING HOSE. THE FAILURE IS THE SAME AS NOTED IN NHTSA RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER SENT OUT AN INVESTIGATOR TO DETERMINE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 125,000.

NHTSA ID
10193447
Incident
Jun 14, 2007
Mileage
125,000 mi
Steering
Filed Jun 14, 2007
Fire reported

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHEN THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP FOR A POWER STEERING LEAK, SHE WAS INFORMED OF RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). SHE WAS ADVISED TO TAKE THE VEHICLE TO THE DODGE DEALER TO HAVE THE RECALL REPAIR PERFORMED. WHEN THE CONTACT ARRIVED AT THE DEALER, SHE NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE VEHICLE CAUGHT FIRE. THE FIRE AND POLICE DEPARTMENTS EXTINGUISHED THE FIRE. THE CONTACT STATED THAT SHE WILL CALL THE MANUFACTURER ABOUT THE FAILURE. THE CONTACT ALSO HAS PICTURES OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 90,000.

NHTSA ID
10193363
Incident
Jun 12, 2007
Mileage
90,000 mi
Steering
Filed May 14, 2007
Fire reported

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. APPROXIMATELY FIVE MINUTES AFTER THE VEHICLE WAS PARKED, THE CONTACT NOTICED FIRE RISING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE FIGHTER STATED THAT THE CAUSE OF FIRE MAY HAVE BEEN DUE TO AN ELECTRICAL SHORT NEXT TO THE POWER STEERING COLUMN. THERE IS RECALL # 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER INFORMED THE CONTACT THAT HIS VEHICLE IS INCLUDED IN THE RECALL. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 87,000.

NHTSA ID
10190649
Incident
May 10, 2007
Mileage
87,000 mi
Steering
Filed Apr 6, 2007
Fire reported

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING THE CONTACT NOTICED SMOKE RISING FROM THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT CONTAINED THE BLAZE TO UNDERNEATH THE HOOD AND EXTINGUISHED THE FIRE. IT WAS UNKNOWN WHETHER A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, AND THE CONTACT STATED THAT PICTURES WILL BE TAKEN OF THE VEHICLE. THE DEALER/MANUFACTURER STATED THERE WAS RECALL # 06V001000, BUT IT DID NOT PERTAIN TO SPONTANEOUS FIRES.*AK

NHTSA ID
10187188
Incident
Mar 25, 2007
Steering
Filed Mar 23, 2007

TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT CLAIMED TO RECEIVE A SAFETY RECALL NOTICE E23 REGARDING THE HIGH PRESSURE POWER STEERING HOSE. ON MARCH 20, 2007 THE VEHICLE WAS BROUGHT TO THE DEALER. THE CONTACT WAS ASSURED THAT THE VEHICLE WOULD BE REPAIRED THE SAME DAY. AT 4:00 PM THE DEALER INFORMED THE CONTACT THAT THE PART WAS UNAVAILABLE AND REPAIRS COULD NOT BE COMPLETED UNTIL MARCH 22, 2007. ON THE EVENING OF MARCH 22, 2007 THE DEALER STATED AGAIN THAT THE PART WAS UNAVAILABLE AND WOULD NOT HAVE THE VEHICLE READY UNTIL MARCH 23, 2007. WHEN THE CONTACT WENT TO RETRIEVE THE REPAIRED VEHICLE THE DEALER STATED THAT OVER $800.00 WORTH OF ADDITIONAL WORK WAS NEEDED. THE CURRENT AND FAILURE MILEAGE WERE 83000.*AK

NHTSA ID
10186005
Incident
Mar 15, 2007
Mileage
83,000 mi
Steering
Filed Mar 19, 2007
Fire reported

2000 DODGE STRATUS CUSTOMER VEHICLE WAS A TOTAL LOSS DUE TO A FIRE A FEW DAYS AFTER, THE CUSTOMER RECEIVED A RECALL FOR HIGH PRESSURE STEERING HOSE AND CUSTOMER BELIEVES THAT THIS CAUSED THE FIRE AND WANTS TO BE REIMBURSED*CC *JB

NHTSA ID
10186838
Incident
Dec 22, 2006
Steering
Filed Mar 19, 2007
Fire reported

2000 DODGE STRATUS CUSTOMER RECEIVED RECALL LETTER TWO WEEKS AFTER CAR CAUGHT ON FIRE AND IS LOOKING FOR ADVICE ON HOW TO PROCEED**CC *JB

NHTSA ID
10185833
Incident
Jan 1, 1901
Steering
Filed Feb 28, 2007
Fire reported

I RECEIVED A RECALL ON MY VEHICLE ON 12-22-2006 RE MY 2000 DODGE STRATUS , BUT TO NO AVAIL MY VEHICLE BURNT UP ON 12-06-2006 AND I TRIED TO RESOLVE THIS PROBLEM WITH DAIMLER CHRYSLER OVER THE PHONE THEY WERE RUDE AND UN PROFESSIONAL I WOULD LIKE SOME RESULTS DUE TO THE FACT THE REASON FOR THIS WAS THE SAME AS THE RECALL PER THE FIRE DEPARTMENT. *NM

NHTSA ID
10183776
Incident
Dec 6, 2006
Mileage
85,000 mi
Steering
Filed Feb 12, 2007
Fire reported

TL*- THE CONTACT OWNS A 2000 DODGE STRATUS THAT SHOULD BE INVOLVED IN NHTSA RECALL 06V001000 CONCERNING STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON THE STREET IT CAUGHT ON FIRE BENEATH THE HOOD. EVERYTHING UNDERNEATH THE HOOD MELTED, AND THE WINDSHIELD CRACKED. THE CONTACT SPOKE WITH MANUFACTURER ABOUT HAVING VEHICLE COVERED UNDER THE REC ALL, BUT THEY STATED THAT THE FIRE WAS NOT CAUSED BY THE SAME FAILURE AS THE RECALL. THE CURRENT MILEAGE AND FAILURE MILEAGE WERE 125000. *AK THE CONSUMER NOTICED THE STEERING WHEEL WAS HARD TO TURN. HE CHECKED THE POWER STEERING AND IT WAS EMPTY. UPDATED 03/19/07. *JB

NHTSA ID
10182345
Incident
Jul 25, 2006
Mileage
125,000 mi
Steering
Filed Feb 9, 2007
Fire reported

TL* - THE CONTACT OWNSA A 2000 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS A RECALL ON THE HIGH PRESSURE POWER STEERING HOSE. THE CONTACT FOUND OUT THAT THE POWER STEERING HOSE WAS LEAKING, AND DROVE THE VEHICLE 10 MILES TO HAVE IT REPAIRED. BEFORE THE VEHICLE COULD BE REPAIRED WHILE SITTING AT THE DEALERSHIP THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT CALLED DAIMLER CHRYSLER 8-10 TIMES AND SPOKE WITH 8-10 DIFFERENT PEOPLE. THE CONTACT WAS TOLD IT THAT THE SITUATION WAS UNDER INVESTIGATION, AND THEN TWO WEEKS LATER HE WAS TOLD THAT THE PHOTOS WERE NOT CLEAR, AND SOMEONE WAS SENT TO TAKE PHOTOS AGAIN. THREE DAYS LATER HE WAS TOLD THAT DAIMLER CHRYSLER HAD MADE A DECISION AND THAT THEY WOULD MAIL A LETTER OF EXPLANATION. THE CONTACT CALLED AGAIN, AND WAS TOLD THAT IT WOULD TAKE 7 TO 8 DAYS MORE BEFORE SHE WOULD RECEIVE A LETTER. DAIMLER CHRYSLER REFUSED TO TELL THE CONTACT WHAT DECISION HAD BEEN REACHED CONCERNING HER VEHICLE. THE CONTACT STATED THAT IT HAS BEEN ALMOST A MONTH. THE CONTACT'S CAR COULD NOT BE MOVED, WORKED ON, DRIVEN OR USED UNTIL DAIMLER CHRYSLER PROVIDES HER WITH A DECISION, THE CONTACTS REFERENCE NUMBER WAS 15882168. THE FAILURE AND CURRENT MILEAGE WERE BOTH 125000 MILES. AK

NHTSA ID
10182131
Incident
Jan 9, 2007
Mileage
125,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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