Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Apr 11, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 186 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2001 Dodge Stratus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
The 25 most recent of 26, in the owner's own words
TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10854737
Incident
Apr 9, 2016
Body & structureBrakesSteering
Filed Dec 19, 2014
I HAVE HAD THIS CAR FOR 2 YEARS NOW WITH LITTLE PROBLEMS. HAD A FEW OIL CHANGES AND SOME BRAKE WORK DONE TO IT. BUT IN THE LAST YEAR I HAVE CHANGED ALL THE CALIPERS IN THIS CAR 2 TO 3 TIMES THE BREAK PADS MANY TIMES THE BALL JOINTS THE ROADERS THE SWING ARM AND THE CLUSTER DASH. THIS WAS A GREAT CAR TILL IT STOPPED GOING OVER 30 WITHOUT A TERRIBLE SHAKE. *TR
NHTSA ID
10667226
Incident
Aug 8, 2014
Mileage
217,000 mi
AirbagsSteering
Filed Feb 18, 2013
I WAS DRIVING OUR 2001 DODGE STRATUS TO PARK AT THE MOVIE THEATER , GOING ONLY 5 MPH MAYBE LESS AND I WENT TO TURN INTO THE PARKING SPOT, I HEARD A CLICK IN THE STEERING WHEEL, A POP, THE AIRBAG LIGHT CAME ON AND THE HORN DOES NOT WORK AT ALL AND THE AIRBAG LIGHT IS STILL ON. EVERYTIME THE STEERING WHEEL IS TURNED, THERE IS A CLICKING NOISE. *TR
NHTSA ID
10498472
Incident
Feb 17, 2013
Mileage
53,641 mi
AirbagsBrakesSteering+1 more
Filed Jun 15, 2012
I HAVE HAD MY CAR FOR A LITTLE OVER 3 YEARS NOW. FIRST IT WAS THE PASSENGER SIDE BALL JOINT. THEN A YEAR LATER IT WAS THE BALL JOINT ON THE DRIVER SIDE PLUS THE CONTROL ARM. THEN IT WAS THE BRAKES AND ROTORS. THEN RIGHT AFTER THAT I FIND OUT THE BALL JOINT I HAD JUST REPLACED ON THE PASSENGER SIDE NEEDS REPLACED AGAIN! NOW MY OIL LIGHT COMES ON AT IDLE AFTER THE ENGINE HAS WARMED UP. HAD THE OIL CHANGED AS ALWAYS BETWEEN 2000 AND 3000 MILES AS I SHOULD. HAD THE OIL SENDING UNIT REPLACED AND STILL HAVE A OIL LIGHT ON WITH A FULL ENGINE OF OIL. NOW MY STEERING COLUMN JUST TODAY MADE A CRACKING SOUND AS I WAS BACKING UP WITH THE WHEEL TURNING TO THE LEFT. THEN THE AIRBAG LIGHT CAME ON AND WONT GO OFF. NOW MY STEERING IS STIFF. TALKED TO A MECHANIC AND IT IS A SAFETY ISSUE. *JB
NHTSA ID
10461927
Incident
Apr 15, 2009
Mileage
98,000 mi
Steering
Filed Nov 29, 2011
Crash reported
TL* THE CONTACT OWNS A 2001 DODGE STRATUS. THE CONTACT WAS DRIVING 30 MPH WHEN THE STEERING WHEEL BECAME LOOSE, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASHED INTO A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE DEALER AND THE MANUFACTURER WERE NOTIFIED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 00V225002 (STEERING:GEAR BOX -OTHER THAN RACK AND PINION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000.
NHTSA ID
10437682
Incident
Nov 28, 2011
Mileage
130,000 mi
AirbagsElectricalSteering
Filed Feb 16, 2010
I HAVE A DODGE STRATUS SE SEDAN, 2001 MODEL.. WHILE TURNING LEFT INTO A PARKING LOT THE STEERING WHEEL ALMOST LOCKED UP, THEN SOMETHING SNAPPED AND BROKE INSIDE. I REGAIN STEERING BUT MY AIRBAG LIGHT WAS ON AND REMAINS ON. THE OTHER CONTROLS ON THE STEERING WHEEL SUCH AS CRUISE CONTROL AND THE HORN DO NOT WORK.. I FEEL THE CRUISE CONTROL NOT WORKING, THE WHEEL FREEZING UP MOMENTARILY UNTIL YOU BREAK THE RIBBON WIRE INSIDE THE CLOCKSPRING BOTH ARE SAFETY HAZARDS. THE PART THAT IS DEFECTIVE IS THE CLOCKSPRING.. IT IS AVAILABLE FROM THE DEALER ONLY AT A COST OVER $129.00.. IT IS VERY CHEAPLY MADE AND IS ESSENTIALLY A RIBBON WIRE WRAPPED AROUND A PLASTIC SPOOL. IT IS CAPABLE OF BINDING UP AND PREVENTING THE STEERING WHEEL TO TURN. ONE SHOULD BE INSPECTED AND ANY ENGINEER WILL AGREE IT IS VERY POORLY DESIGNED. AS MUCH AS AIRBAG COSTS AND AS MUCH IS IT IS ENGINEERED, TO HAVE A CHEAPLY MADE PART PREVENT IT'S FUNCTIONING MAKE NO SENSE AT ALL. DODGE AND JEEP CHRYSLER IM SURE.. NEED TO TAKE RESPONSIBILITY AND RECALL THESE VEHICLES AND REPLACE THIS PART WITH A MUCH BETTER ENGINEERED REPLACEMENT. I ALMOST CRASHED AND NOW IF I DO CRASH I HAVE NO AIRBAG AND I HAVE NO HORN TO WARN OTHER DRIVERS IF THEY'RE ABOUT TO CRASH INTO ME. *TR
NHTSA ID
10310935
Incident
Feb 15, 2010
Mileage
212 mi
SteeringSuspension
Filed Dec 18, 2009
Crash reported1 injury reported
2001 DODGE STRATUS. LOSS OF CONTROL. RESULTING IN 2 SEPARATE CRASHES. I DID SUSTAIN INJURY IN THE LAST INCIDENT. I WAS TRYING TO TURN LEFT INTO A PARKING LOT, WHEEL TURNED ONLY PARTIALLY. I COULD NOT GET IT TO MOVE THE CORRECT DIRECTION, AND I RAN INTO A TALL (15IN.) CURB. SUSTAINED WHIPLASH AND A LARGE KNOT ON MY HEAD. THE 1ST INCIDENT WAS WHILE TRYING TO TURN LEFT AND MY CAR WOULD NOT GO THAT WAY. I ENDED UP HITTING YET ANOTHER TALL CURB,DUE TO LOSS OF CONTROL. IT MAY BE WORTHY TO NOTE I HAVE REPLACED THE LOWER CONTROL ARM ON THE DRIVERS SIDE, BUT AM STILL GETTING PERIODS OF HAVING A HARD TIME TURNING MY WHEEL. THIS OCCURS WHETHER IN MOTION OR JUST STARTING MY CAR AND TURNING THE WHEEL TO LEAVE . I ALSO HAD TO REPLACE RIGHT SIDE DUE TO FAILURE OF THE WHEEL TO TURN RIGHT AS WELL. I ACTUALLY WAS GOING ABOUT 30MPH AND BARELY MADE MY TURN, ALMOST BROADSIDING A SITTING VEHICLE. WHEN I CHECKED IT, MY TIRE WAS "BENT INWARD' AT THE TOP. THE WHOLE TIRE WAS, WELL, LIKE THIS, / (BUT ACTUALLY BENT THE OTHER WAY, INWARD. MY STEERING WHEEL WORKS RANDOMLY. PLEASE ADVISE, AS THIS IS MY ONLY MODE OF TRANSPORTATION. I DON'T KNOW WHAT ELSE TO HAVE FIXED ON IT! I'VE ALREADY DIPPED ALMOST $2000 "FIXING" IT. THANK YOU. THE INCIDENT DATE BELOW IS JUST THE LATEST. THE ONE WHERE I HIT MY HEAD. AS OF TODAY, MY STEERING HAS A MIND OF ITS OWN. *TR
NHTSA ID
10296348
Incident
Nov 3, 2009
Mileage
78,000 mi
EngineFuel systemPowertrain (other)+2 more
Filed Aug 12, 2008
2001 DODGE STRATUS SE HAS ISSUES WITH THE REAR STRUT MOUNT. CONSUMER STATES THAT THERE IS A BACK ORDER ON THE UPPER STRUT MOUNTS. *NJ THE CONSUMER STATED THE BLOWER RESISTOR STOPPED WORKING AND TWO DAYS LATER, THE VEHICLE WOULD NOT START. THE CONSUMER HAD TO PURCHASE A FUEL PUMP. THE CONSUMER THEN STARTED TO HEAR A KNOCKING NOISE IN THE STEERING. THE CONSUMER WAS INFORMED THE KNOCKING NOISE WAS DUE TO THE FACT THAT THE STEERING COLUMN WAS TOO LARGE FOR THE COMPONENTS. THE THERMOSTAT BROKE INTO PIECES AND THE TRANSMISSION STOPPED SHIFTING GEARS. *JB
NHTSA ID
10238213
Incident
Jan 1, 1901
Steering
Filed Feb 28, 2007
Fire reported
TL*- THE CONTACT OWNS A 2000 DODGE STRATUS THAT HE BELIEVES SHOULD BE INVOLVED IN NHTSA RECALL 06V001000, CONCERNING STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON THE STREET IT CAUGHT ON FIRE BENEATH THE HOOD. EVERYTHING UNDERNEATH THE HOOD MELTED, AND THE WINDSHIELD CRACKED. THE CONTACT SPOKE WITH MANUFACTURER ABOUT HAVING THE VEHICLE COVERED UNDER THE RECALL, BUT THEY STATED THAT THE FIRE WAS NOT CAUSED BY THE SAME FAILURE AS THE RECALL. THE CURRENT MILEAGE AND FAILURE MILEAGE WERE 100,000. THE CONTACT CAN PROVIDE PICTURES IF NEEDED. *AK UPDATED 03/30/07. *JB
NHTSA ID
10183822
Incident
Dec 23, 2006
Mileage
100,000 mi
Steering
Filed Sep 28, 2006
DT*: THE CONTACT STATED THE STEERING WAS HARD TO TURN TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE STEERING GEAR, WHEEL BEARING, AND RACK AND PINION NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, #00V225002, REGARDING THE GEAR BOX. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA ID
10169528
Incident
Sep 28, 2006
Mileage
60,089 mi
AirbagsEngineSteering+1 more
Filed Jun 14, 2006
2002 HAD TO REPLACE POWER STEERING PIPE, MANUFACTURED TO LEAN ON THE INTERIOR AUTO BODY, IN WHICH ENGINE VIBRATION RUBBED HOLE IN IT. 2002 FRONT RIGHT WHEEL MAKES CONTINUOUS LOUD HIGH PITCHED WHISTLE NOISE, STILL DOES. DEALERSHIP DISCOUNTED IT AND DIDN'T KNOW WHY IT SOUNDED LIKE THAT. 2002-2006 ENGINE DIES WHILE DRIVING, ODOMETER GOES CRAZY UP AND DOWN 2006 CLOCK SPRING KEEPS BREAKING, NO POWER TO AIR BAG OR HORN. *JB
NHTSA ID
10159810
Incident
Dec 28, 2002
AirbagsDriver assistanceSteering+1 more
Filed Jun 1, 2006
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED CONSTANTLY, THE CRUISE CONTROL WAS INOPERABLE AND THERE WAS A CLICKING IN THE STEERING COLUMN WHEN THE WHEEL IS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED A SPRING IN THE STEERING WHEEL NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS A CLICKING NOISE IN THE FRONT UNDERSIDE OF THE VEHICLE THAT HAS NOT YET BEEN INSPECTED BY THE DEALER.
NHTSA ID
10158781
Incident
Jun 1, 2006
Mileage
65,086 mi
AirbagsDriver assistanceElectrical+1 more
Filed Jan 9, 2006
DT: THE CONTACT STATED IN DECEMBER 2005 THE AIR BAG LIGHT ILLUMINATED. AFTERWARDS, THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN LEFT OR RIGHT, AND A THERE WAS A CRACKLING NOISE IN THE DRIVER'S SIDE STEERING COLUMN. ALSO, THE HORN AND THE CRUISE CONTROL WERE INOPERATIVE. THERE IS A TECHNICAL SERVICE BULLETIN 0801001 ON THE CLOCK SPRING. *AK
NHTSA ID
10147248
Incident
Jan 9, 2005
Mileage
24,500 mi
Steering
Filed May 23, 2005
DRIVER WOULD HEAR A RATTLING NOISE CONTINUOUSLY WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION,LEFT/RIGHT. ALSO, WHILE DRIVING AT 10 MPH, THE RATTLING NOISE MADE A LOUD SNAP AS IF SOMETHING INSIDE THE COLUMN WAS BROKEN. HOWEVER, THE VEHICLE PERFORMANCE HAS NOT BEEN EFFECTED. ALSO, THE AIR BAG LIGHT HAS COME ON AND THE HORN AND THE CRUISE CONTROL IS ALSO INOPERATIVE. PROVIDE FURTHER DETAILS. *NM
NHTSA ID
10113048
Incident
Feb 7, 2005
Mileage
69,000 mi
Steering
Filed May 4, 2005
THERE WAS A COMPLAINT I JUST READ BY [XXX] ODI CSE NUMBER[XXX], AND I AGREE WITH HIM ABOUT THIS COMPLAINT BE HANDLED AS A TOP PRIORITY INVESTIGATION. I BOUGHT THIS AS A USED CAR, I KNEW I'D END OF HAVING TO PUT SOME MONEY INTO IT SINCE I WAS NOT BUYING A BRAND NEW CAR. BUT I'VE ONLY HAD IT FOR 6 MONTHS AND HAVE TO PUT QUITE OF BIT INTO IT. IT HAS 59,000 MILES ON IT. I'VE HAD TO GET THE UPPER AND LOWER BALL JOINTS REPLACED. A MONTH LATER WE HEARD A NOISE WHEN WE STEERED. WE ADDED POWER STEERING FLUID CAUSE WE NOTICED IT WAS LOW. ONLY TWO DAYS AFTER WE HEARD THE NOISE WHICH GOT LOUDER WAS HARD TO STEER. I DRIVE MY TWO YOUNG KIDS WITH THIS CAR AND FELT UNSAFE IN IT. A FRIEND OF OURS WHO IS A MECHANIC LOOKED AT IT AND SAID THERE WAS A LEAK SINCE THE FLUID WAS ALMOST EMPTY AGAIN. I WAS TOLD IT WAS POWER STEERING LINE. IT WAS RUBBING AGAINST THE A/C LINE WHICH IS METAL AND WORE A HOLE IN THE LINE. MY MECHANIC SAID THIS LINE WAS IN BACK ORDER (OBVIOUSLY IN HIGH DEMAND). WHEN HE FINALLY GOT IT IN, SEEMS LIKE DODGE HAS MADE SOME CHANGES ON THE DESIGN. THIS WAS MY FIRST DODGE VEHICLE I HAD PURCHASED AND FIRST USED VEHICLE ALSO. BECAUSE OF THIS, THIS WILL BE THE LAST FOR DODGE AND USED. I AGREE WITH [XXX]. THIS NEEDS TO BE INVESTIGATED THOROUGHLY BEFORE SOMEONE GETS SERIOUSLY INJURED. AGAIN MY CAR HAS ONLY 58,000 MILES ON IT AND SHOULD NOT BE HAVING SUCH SERIOUS FAILURES. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10119785
Incident
Mar 3, 2005
Mileage
59,000 mi
Interior & seatsSteering
Filed Mar 8, 2005
01V005002/SEAT MOUNTING BOLTS. DRIVER'S SIDE SEAT MOVES WHEN BRAKING. CONSUMER TOOK THE VEHICLE TO DEALER, AND CONTACTED THE MANUFACTURER, WHO WAS TELLING CONSUMER THAT THE VEHICLE DESCRIBED WAS NOT PART OF THE RECALL. ALSO VEHICLE IS EXPERIENCING STIFF STEERING. WHEN TURNING LEFT, DRIVER CAN FEEL A RUBBING NOISE THROUGH THE STEERING WHEEL. THIS CAN ONLY BE FELT WHEN THE DRIVER IS MAKING A LEFT TURN. *AK *TT
NHTSA ID
10105152
Incident
Dec 21, 2004
Mileage
55,000 mi
Body & structureBrakesElectrical+4 more
Filed Jan 16, 2004
DODGE STRATUS ENGINE DIE OUT DUE TO CRANKSHAFT POSITION SENSOR THAT CAME IN CONTACT W/ A PROTECTIVE SHIELD, WHICH CONSEQUENTLY CAUSED A GROUTED CIRCUIT. THEREBY CAUSING MY ENGINE TO DIE OUT. MY VEHICLE IS A LEASE, AND THE WARRANTY IS UP, AND I NEVER RECEIVED ANY RECALL INFORMATION. RECALL INFO ON THIS CALL, AND THE PRIOR YEAR ARE NUMEROUS DEADLY ONE. THOSE WHICH CAN POSSIBLY CAUSE INJURY, OR DEATH. I WAS ALMOST A STATISTIC TODAY WHEN MY VEHICLE DIED OUT COMPLETELY IN AN EXIT RAMP OFF THE HIGHWAY. PLEASE HELP ME FIND OUT HOW RESPONSIBLE THE DEALERSHIP IS BECAUSE I NEVER RECEIVED ANY!!!! RECALL LETTERS. I RECEIVED THEIR BILL, BUT YET NO RECALL INFO. THIS VEHICLE IS ONLY THREE YEARS OLD. I HAVE PRIOR TO THIS VEHICLE PURCHASED THREE OTHER VEHICLES FROM YONKERS AVENUE DODGE, AND HAVE TRADED THEM IN FOR NEW ONES, BUT THEY TOO HAD PROBLEMS, AND THE DEALER NEVER GAVE ME ANY BREAKS IN PRICE. THEY JUST SAW A FEMALE WALK IN, AND READ THE "SUCKER" SIGN ON MY FOREHEAD. ANYHOW MY CAR IS NOW STUCK IN A SHELL GAS STATION, WHICH WAS CONSEQUENTLY OFF THE RAMP I WAS STUCK ON. I WAS PUSHED THERE TO GET ME OUT OF HARMS WAY. I WILL NOT ALLOW THIS DEALER TO CONTINUE TO STICK PEOPLE, OR CHRYSLER TO STICK PEOPLE WITH THE BILL TO A CAR THAT DIES OUT BEFORE THE LEASE IS UP!! IF YOU CAN HELP PLEASE EMAIL ME. AS WELL AS LET OTHER DODGE STRATUS SE OWNERS KNOW THAT THE NUMEROUS PROBLEMS THESE CARS SUFFER FROM BEFORE THESE OWNERS GET KILLED, OR KILL OTHERS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. RESPECTFULLY, [XXX]. *CB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10054244
Incident
Jan 14, 2004
Mileage
47,000 mi
Steering
Filed Dec 3, 2003
WHEN TURNING STEERING WHEEL TO THE LEFT A POPPING SOUND WAS PRODUCED.*AK
NHTSA ID
10049953
Incident
Nov 26, 2003
Mileage
60,310 mi
SteeringTransmission
Filed Aug 6, 2003
DEALER REPLACED AUTOMATIC TRANSMISSION AT VERY LOW MILEAGE. ALSO, REPLACED STEERING PUMP AT COST OF $200, THE DEDUCTIBLE.*AK
NHTSA ID
10032295
Incident
Aug 6, 2003
SteeringSuspension
Filed Jul 22, 2003
WHILE DRIVING, HEARD A "SCREECHING" NOISE AND NOTICED SMOKE COMING FROM VEHICLE. DEALER DIAGNOSED THAT THE REAR UPPER BALL JOINTS HAD FAILED AND THE LOWER BALL JOINTS WERE READY TO FAIL. DEALER ALSO DISCOVERED THAT THE TIE RODS WERE LOOSE. RELATED INVESTIGATION PE03-032
NHTSA ID
10029890
Incident
Jul 11, 2003
Mileage
51,000 mi
BrakesSteering
Filed Jul 17, 2003
THE VEHICLE VIBRATES WHILE DRIVING. VEHICLE WAS TAKEN TO THE DEALER, WHO TIGHTENED THE TIE ROD BOLT AND ADJUSTED THE BRAKE CABLE. *AK
NHTSA ID
10029573
Incident
Jul 16, 2003
BrakesSteeringTransmission
Filed Jun 18, 2003
I PURCHASED A USED 2001 DODGE STRATUS IN FEBRUARY 2003. THE CAR HAD A TOTAL OF 48702 MILES. WITHIN THE FIRST WEEK, THE CAR WAS TAKEN BACK TO THE DEALER FOR BRAKE PROBLEMS. THE FRONT BRAKES WAS MISSING SOME TYPE OF BRAKES CLIPS. THIS WAS REPAIRED BY THE DEALERSHIP. THEIR WAS ALSO A NOISE FROM THE STEERING COLUMN. THE DEALERSHIP STATED THAT THEIR WAS NO PROBLEM LOCATED AND THAT IT WAS JUST THE TIRES RUBBING THE PAVEMENT WHEN TURNING. WITHIN 85 DAYS, THE CAR LOST SPEED WHILE DRIVING AND WOULD NOT MOVE. IT TOOK ONE HOUR TO COAST 2.5 MILES TO HOME. I LATER HAD THE CAR TOWED TO THE DEALERSHIP. THEY CALLED THE NEXT DAY TO TELL US THAT WE NEED A COMPLETE OVERHAUL OF THE TRANSMISSION AND NEEDED TO REPLACE THE PUMP AND CONVERTER. A COST OF $2000. I HAVE NEVER HAD ANY PROBLEMS WITH ANY OTHER BRAND OF USED CARS EVEN WITH HIGH MILEAGE. THIS CAR WAS DRIVEN LESS THAN 90 DAYS. THE DEALERSHIP SAID THAT HAD THE CAR MALFUNCTION WITH THE FIRST 60 DAYS, THEN THEY WOULD HAVE REPAIR IT. THE CAR HAS 55225 MILES AS OF TODAY'S DATE. THIS IS A MAJOR REPAIR THAT IS WELL DOCUMENTED AS A PROBLEM WITH DODGE/CHRYSLER VEHICLE. WE CALLED THE CHRYSLER CONSUMER SERVICES HOTLINE AND WAS TOLD THAT WE HAD TO WORK SOMETHING OUT WITH THE DEALERSHIP AS TO THE REPAIRS. THE DEALERSHIP IS CURRENTLY WORKING WITH US TO RESOLVE THIS PROBLEM AT OUR EXPENSE. WE ARE NOT AGREEING TO THIS ARRANGEMENT AND IS WAITING FOR HIGHER MANAGEMENT TO INTERVENE.. *NLM
NHTSA ID
10023331
Incident
May 23, 2003
Mileage
55,225 mi
SteeringSuspension
Filed Nov 11, 2002
THIS SHOULD BE HANDLED AS A TOP PRIORITY INVESTIGATION. THE FRONT AXLES BEARINGS HAVE BEEN REPLACED 3 TIMES ON RIGHT AND LEFT FRONT. THE FRONT BALL JOINTS AND CONTROL ARMS HAVE BEEN REPLACED ONCE ALL COVERED UNDER WARRANTY BY MANUFACTURER. AXLE BEARING FAILURE OCCURED AT 21,000 MILES VEHICLE WAS 6 MONTHS OLD. THEN AGAIN 6 MONTHS LATER WITH 38,000 MILES ON IT , AT THAT TIME IT WAS DISCOVERED THE BALL JOINTS ON THE UPPER AND LOWER ON BOTH SIDES WERE WORN OUT, MANUFACTURER COVERED UNDER WARRANTY. RECENTLY A POWER STEERING LINE WHICH RUNS FROM THE POWER STEERING PUMP TO THE POWER STEERING RESEVOIR STARTED LEAKING, UPON INSPECTION I FOUND IT HAD BEEN LEAKING FOR A WHILE BUT FINALLY OPENED UP. THE CASUE IS THE DESIGN OF THE POWER STEERING LINE, IT RUBS AGAINST THE A/C LINE WHICH IS METAL AND WORE A HOLE IN THE LINE. I PURCHASED THE LINE FRONT THE LOCAL DODGE DEALER. THE LINE HAS BEEN SUPERCEEDED 3 TIMES, A OBVIOUS DESIGN PROBLEM. I AM ASE CERTIFIED TECHNICIAN, THE FOLLOWING PROBLEMS I LISTED ARE VERY SERIOUS AND DODGE IS AWARE OF THEM. COMMENT TO ME WAS THE AXLE BEARINGS AND BALL JOINTS ARE A VERY COMMON PROBLEM, THIS CAME FROM THE DEALER IT SELF. THE DEALERS ALSO CAN NOT KEEP THE POWER STEERING LINES IN STOCK. POTENTIAL RISK ASSOCIATED WITH THIS FAILURES ARE AS FOLLOWS, BALL JOINT AND AXLE BEARING FAILURE SHOULD THEY BREAK WHILE OPERATING ON THE HIGHWAY CAN CAUSE LOSS OF CONTROL OF VEHICLE. THE POWER STEERING LINE WHEN IT FINALLY RUPTURES AFTER IT HAS WORN THROUGH CAN CAUSE A POTENTIAL FIRE HAZARD DUE TO THE PROXIMITY OF THE EXHAUST SYSTEM AND ALSO LOSS OF POWER STEERING. ALTHOUGH MY VEHICLE HAS 64,000 MILES ON IT, IT IS ONLY 15 MONTHS OLD AND IS DRIVEN EXCLUSIVELY ON THE HIGHWAY. THESE FAILURES ARE NOT NORMAL ON ANY VEHICLE WITH THE MILEAGE I LISTED AND SHOULD PROMPT AN INVESTIGATION BEFORE SOMEONE GETS INJURED. THE SUPERCEEDED POWER STEERING LINE CAN BE CONFIRMED AT ANY DODGE OR CHRYSLER DEALER. THANK YOU KEVIN GILMORE DT
NHTSA ID
769552
Incident
Nov 10, 2002
Steering
Filed May 20, 2002
WHILE DRVING, STEERING WHEEL MAKES A LOUD SQUEAKING NOISE. TOOK VEHICLE TO DEALERSHIP, THEY SAID THEY FIXED VEHICLE, BUT PROBLEM IS STILL OCCURRING. *AK *YD
NHTSA ID
8010117
Incident
May 6, 2002
Steering
Filed Oct 11, 2001
THERE WAS A NOISE IN STEERING GEAR, NOISE SOUNDED AS THOUGH A BOLT OR NUT WAS LOOSE IN STEERING COLUMN. CONTACT DEALER, AND DEALER COULD NOT FIND CAUSE.*AK*YD
NHTSA ID
897610
Incident
Mar 15, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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