1998 Dodge Van Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1998 Dodge Van, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical416.0%
- Interior & seats416.0%
- Airbags312.0%
- Suspension28.0%
- Tires & wheels28.0%
- Fuel system28.0%
- Brakes28.0%
- Transmission14.0%
- Driver assistance14.0%
- Visibility14.0%
- Engine14.0%
- Seat belts14.0%
- Steering14.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
1-AIR BAG LIGHT CAME ON 2-CRUISE CONTROL STOPPED WORKING 3-HORN STOPPED WORKING. *NM
POWER DOOR LOCK ACTUATOR MOTOR FAILURE - TRAPPED PASSENGER INSIDE THE VEHICLE. EXITING THE VEHICLE REQUIRED CRAWLING OVER THE CENTER CONSOLE, AND EXITING VIA ANOTHER DOOR WITH A STILL FUNCTIONAL LOCKING MECHANISM. DEALER HAD TO REMOVE INTERIOR DOOR PANEL AND DESTROY THE ACTUATOR MOTOR, AND INSTALL A NEW UNIT AT APPROXIMATELY $250.00 PARTS & LABOR. OLD ACTUATOR WAS RETAINED BY FLETCHER CHRYSLER-DODGE DEALERSHIP IN ROGERS, AR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DT*: THE CONTACT STATED THE DRIVER'S SIDE DOOR WILL NOT OPEN. THE VEHICLE IS EQUIPPED WITH AUTOMATIC DOOR LOCKS; HOWEVER THERE IS NO OVER RIDE FOR THE LOCKS. THE DOOR CAN NOT BE OPENED FROM THE INSIDE OR OUTSIDE. NEITHER THE DEALER NOR MANUFACTURER HAVE BEEN ALERTED.
INTERIOR LIGHTS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I STARTED THE VAN THAT MORNING AND THE AIRBAG LIGHT REMAINED ON. I WAS NOT AWARE AT THAT TIME THAT MY HORN AND CRUISE CONTROL WERE ALSO AFFECTED. I FOUND THAT THE HORN DIDN'T WORK WHEN A VEHICLE PULLED OUT IN FRONT OF ME AND I ALMOST HIT IT. AFTER THAT I CHECKED THE FUSES AND RELAYS BUT FOUND NOTHING WRONG. I EVEN TOOK THE HORNS OFF THE VAN AND WIRED THEM UP DIRECTLY TO THE BATTERY. ALSO MY CRUISE CONTROL WORKED FINE UNTIL THE PRODUCT FAILED. NOW THAT DODGE FIXED THE CLOCKSPRING THE AIRBAG LIGHT IS OFF, I DON'T KNOW IF THE AIRBAG WILL WORK ? THE HORN WORKS BUT IT'S NOT AS LOUD AS IT USED TO BE, AND OF COURSE THE CRUISE CONTROL DON'T. THE CRUISE LIGHT FLASHES OR STAYS ON FOR A SHORT TIME AND I HOPE IT DON'T SHORT OUT AND CAUSE A ELECTRICAL FIRE OR THE CRUISE SYSTEM TURNS ON AND I CAN'T TURN IT OFF? I CALLED TO TAKE THE VAN BACK THE NEXT DAY AFTER I HAD SAT AT THE DODGE DEALER FOR A COUPLE HOURS THE NIGHT BEFORE TO GET THIS ISSUE RESOLVED, AND I WAS TOLD IT WOULD BE AN $80.00 CHARGE UNLESS IT WAS SOMETHING THAT THEY CAUSED. I TOLD THE PERSON THAT IT HAD BEEN WORKING FINE UNTIL THERE PRODUCT FAILED,AND I DIDN'T THINK I SHOULD HAVE TO PAY. REGARDLESS TO SAY I DIDN'T TAKE THE VAN BACK. I DON'T HAVE AN EXTRA $80.0 O GIVE AWAY. OH AND A STRANGE COINCIDENCE, THE ESTIMATE FOR THE CLOCKSPRING IS $80.00 WITHOUT A RECALL NOTICE, IF YOUR VEHICLE IS ON THE LIST. I WAS SERIOUSLY THINKING ABOUT BUYING A NEW DODGE TRUCK BUT AFTER THIS I MIGHT JUST GO WITH TOYOTA. I NEVER GOT TO SEE THE PART THAT FAILED. *JB
NAR 04/10/2003 THE CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS DONE ON AIR BAG ASSEMBLY. AFTER REPAIRS WERE MADE A RECALL WAS ISSUED. THE CONSUMER HAS INCLUDING RECEIPTS OF THE AMOUNT PAID FOR REPAIRS BUT DODGE HAS REFUSED TO MAKE PAYMENTS. PLEASE INVESTIGATE. *CB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
LEFT FRONT BEARING FAILED AT 36,000, AGAIN AT 52,000. RIGHT FAILED AT 63,000, BOTH AT 65,000. RIGHT FAILED AGAIN AT 69,100. BOTH BEARINGS AND SPINDLES REPLACED. RIGHT FAILED AGAIN AT 69,146.*AK
LOW SPEED WOBBLE - TSB 22-02-99. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
ON AUG. 8, 2017 I WAS DRIVING A LEVEL 2 LANE SECLUDED ASPHALT ROAD IN MY 1998 DODGE CAMPER VAN. THE VAN IS DODGE 3500 EXTENDED MODEL, MODIFIED BY SPORTSMOBILE INTO A CAMPER VAN IN 1999. AT A SPEED OF ABOUT 50 MPH SUDDENLY A LOUD NOISE OCCURRED AND PIECE OF TIRE BEGAN TO FLY OFF. THE TIRES HAS BEEN RECENTLY ROTATED AND PRESSURE ADJUSTED TO ABOUT 80 PSI BY LES SCHWAB TIRES. WE HAD BEEN ON A ROAD TRIP SO I CHECKED TIRE INFLATION ABOUT EVERY DAY. THE TIRE TREAD HAD DISINTEGRATED AND PART OF IT HAD FLOWN OFF BUT THE TIRE WAS STILL INFLATED (AND STILL IS). ABOUT A QUARTER OF THE TREAD IS GONE. FORTUNATELY THERE WAS NO TRAFFIC AND WE WERE ABLE TO PULL OVER AND REPLACE THE TIRE. HOWEVER UNDER NORMAL HIGHWAY DRIVING AND ESPECIALLY IF THE TIRE HAD BEEN IN FRONT I BELIEVE I WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL AND THE VAN WOULD LIKELY ROLLED.
B3500 MODEL VEHICLE - VALVE STEM IS SEPARATING FROM RUBBER AND METAL, CAUSING TIRES TO DEFLATE FASTER. VALVE STEM IS MANUFACTURED BY SCHRADER PART # TR-600HP. YEAR OF VEHICLE 1998.*AK *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
FUEL WAS LEAKING FROM THE FUEL TANK. ALSO, DEALER PREVIOUSLY REPLACED TWO OTHER FAULTY FUEL TANKS WHICH LEAKED. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
FUEL LEAKAGES HAVE OCCURRED ON AT LEAST THREE SEPARATE OCCASIONS. ON EACH OCCASION, PROBLEMS WERE "FIXED" BUT LEAKAGES SUBSEQENTLY OCCURRED.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHILE PULLING INTO THE DRIVEWAY BRAKES FAILED. DRIVER NOTICED FLUID LEAKING UNDER THE VEHICLE DUE TO A RUPTURED BRAKE LINE. *AK
AS OF THIS DATE, I HAVE HAD TO REPLACE THE FRONT BRAKE ROTORS AND PADS. THE FIRST INCIDENT WAS AT 8,000 MILES, REPLACED THE FRONT ROTORS, CALIPERS, AND BRAKE PADS. THE SECOND INCIDENT, I HAD THE VEHICLE BACK IN 4 MONTHS FOR THE SAME PROBLEM. THIS DATE, 05-18-00, I AGAIN HAD TO HAVE THE ROTORS AND PADS REPLACED AT MY EXPENSE. THE VEHICLE IS ONLY 2 YEARS OLD AND HAS ONLY JUST TURNED 20,000 MILES. I FEEL THERE IS SOME KIND OF DEFECT IN THE PARTS OR IN THE MANUFACTORING OF THE PARTS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
1998 DODGE GRAND CARAVAN; RATTLING SOUND FROM ENGINE AREA FOR A FEW WEEKS, INTERMITTENT. SOUNDED FINE WHEN WE BOUGHT IT, USED, IN JULY. TOTALLY LOST THE TRANSMISSION OVER LABOR DAY WEEKEND, STRANDING MY HUSBAND AND I AND OUR 6-YEAR OLD DAUGHTER ALMOST 2 HOURS FROM HOME. NOW HAVE TO INVEST NEARLY $2,000 TO REBUILD THIS TRANSMISSION. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE MAKING A TURN INTO DRIVEWAY, VEHICLE STALLED, DEALER STATED THE AUTOMATIC IDLE SPEED MOTOR THAT REGULATES THE IDLE OF THE MOTOR WAS CARBONED AND CAUSED VEHICLE TO SHUT OFF. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WINDSHIELD WIPER WILL QUIT WORKING DURING OPERATION, CAUSING POOR VISIBILITY . DEALER HAS REPLACED MOTOR TWICE, BUT DEFECT KEEPS REOCCURRING. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
MY WIFE AND I NOTICED A SMOKY ODOR IN THE INTERIOR OF THE VAN A YEAR AGO. AFTER REPLACING SEVERAL ENGINE GASKETS AND PRESSURE-WASHING THE ENGINE BLOCK TO RULE OUT BURNING OIL, THE SMELL CONTINUED TO GET WORSE. FINALLY, MIDAS DISCOVERED A CRACKED CROSSOVER PIPE WAS ALLOWING ENGINE EXHAUST TO ESCAPE AND ENTER INTERIOR OF THE CAB. UNFORTUNATELY, THIS PART HAS BEEN ON A NATIONAL BACKORDER WITH DODGE FOR OVER 3 MONTHS AND OVER 1,000 OF THESE PARTS ARE ON ORDER ACROSS THE COUNTRY. ACCORDING TO MIDAS, THIS IS A VERY COMMON PROBLEM WITH THE GRAND CARAVANS AND LONG DELAYS DUE TO NATIONAL BACKORDERS IS TYPICAL FOR THIS PART. THE DANGER IS THAT LARGE AMOUNTS OF CARBON MONOXIDE ENTERS THE VEHICLE. MY SON HAS BEEN COMPLAINING OF HEADACHES WHILE RIDING IN THE VAN. AFTER 3 MONTHS OF WAITING, WE FINALLY WORKED OUT WITH MIDAS A CUSTOM RETROFIT OF ANOTHER MANUFACTURERS CROSSOVER PIPE AND THAT SEEMS TO HAVE WORKED. THE DODGE PART NUMBER IS 4694374. IT'S ONLY A MATTER OF TIME BEFORE THE CARBON MONOXIDE KILLS SOMEONE WHILE THEY ARE DRIVING. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
SEAT BELTS ARE PLACED IN THE WRONG SPOT. WHEN PULLING THE RESTRAINT ACROSS THE SHOULDER, THE LAP PART OF OF THE BELT IS POSITIONED UP AROUND THE WAIST INSTEAD OF THE HIPS. DEALER HAS BEEN CONTACTED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
LEFT FRONT BEARING FAILED AT 36,000, AGAIN AT 52,000. RIGHT FAILED AT 63,000, BOTH AT 65,000. RIGHT FAILED AGAIN AT 69,100. BOTH BEARINGS AND SPINDLES REPLACED. RIGHT FAILED AGAIN AT 69,146.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .