1998 Dodge Van

ON AUG. 8, 2017 I WAS DRIVING A LEVEL 2 LANE SECLUDED ASPHALT ROAD IN MY 1998 DODGE CAMPER VAN. THE VAN IS DODGE 3500 EXTENDED MODEL, MODIFIED BY SPORTSMOBILE INTO A CAMPER VAN IN 1999. AT A SPEED OF ABOUT 50 MPH SUDDENLY A LOUD NOISE OCCURRED AND PIECE OF TIRE BEGAN TO FLY OFF. THE TIRES HAS BEEN RECENTLY ROTATED AND PRESSURE ADJUSTED TO ABOUT 80 PSI BY LES SCHWAB TIRES. WE HAD BEEN ON A ROAD TRIP SO I CHECKED TIRE INFLATION ABOUT EVERY DAY. THE TIRE TREAD HAD DISINTEGRATED AND PART OF IT HAD FLOWN OFF BUT THE TIRE WAS STILL INFLATED (AND STILL IS). ABOUT A QUARTER OF THE TREAD IS GONE. FORTUNATELY THERE WAS NO TRAFFIC AND WE WERE ABLE TO PULL OVER AND REPLACE THE TIRE. HOWEVER UNDER NORMAL HIGHWAY DRIVING AND ESPECIALLY IF THE TIRE HAD BEEN IN FRONT I BELIEVE I WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL AND THE VAN WOULD LIKELY ROLLED.

NHTSA ID

11013803

Incident

Aug 8, 2017

DT*: THE CONTACT STATED THE DRIVER'S SIDE DOOR WILL NOT OPEN. THE VEHICLE IS EQUIPPED WITH AUTOMATIC DOOR LOCKS; HOWEVER THERE IS NO OVER RIDE FOR THE LOCKS. THE DOOR CAN NOT BE OPENED FROM THE INSIDE OR OUTSIDE. NEITHER THE DEALER NOR MANUFACTURER HAVE BEEN ALERTED.

NHTSA ID

10154662

Incident

Apr 1, 2006

Mileage

70,000 mi

1998 DODGE GRAND CARAVAN; RATTLING SOUND FROM ENGINE AREA FOR A FEW WEEKS, INTERMITTENT. SOUNDED FINE WHEN WE BOUGHT IT, USED, IN JULY. TOTALLY LOST THE TRANSMISSION OVER LABOR DAY WEEKEND, STRANDING MY HUSBAND AND I AND OUR 6-YEAR OLD DAUGHTER ALMOST 2 HOURS FROM HOME. NOW HAVE TO INVEST NEARLY $2,000 TO REBUILD THIS TRANSMISSION. *NM

NHTSA ID

10136247

Incident

Sep 3, 2005

Mileage

95,000 mi

1-AIR BAG LIGHT CAME ON 2-CRUISE CONTROL STOPPED WORKING 3-HORN STOPPED WORKING. *NM

NHTSA ID

10132603

Incident

Jul 11, 2004

Mileage

89,000 mi

POWER DOOR LOCK ACTUATOR MOTOR FAILURE - TRAPPED PASSENGER INSIDE THE VEHICLE. EXITING THE VEHICLE REQUIRED CRAWLING OVER THE CENTER CONSOLE, AND EXITING VIA ANOTHER DOOR WITH A STILL FUNCTIONAL LOCKING MECHANISM. DEALER HAD TO REMOVE INTERIOR DOOR PANEL AND DESTROY THE ACTUATOR MOTOR, AND INSTALL A NEW UNIT AT APPROXIMATELY $250.00 PARTS & LABOR. OLD ACTUATOR WAS RETAINED BY FLETCHER CHRYSLER-DODGE DEALERSHIP IN ROGERS, AR.

NHTSA ID

10120074

Incident

Sep 3, 2002

Mileage

89,000 mi

POWER DOOR LOCK ACTUATOR MOTOR FAILURES - TRAPPING OCCUPANTS INSIDE THE VEHICLE. OPERATING THE INSIDE DOOR HANDLE HAS NO EFFECT, NOR CAN THE LOCKING ROD BE RAISED MANUALLY; DOOR CANNOT BE OPENED FROM OUTSIDE THE VEHICLE BY THE DOOR HANDLE OR TURNING THE KEY LOCKING/UNLOCKING MECHANISM. DEALER HAS TO REMOVE INTERIOR DOOR PANEL, DESTROY THE ACTUATOR MOTOR, AND INSTALL A NEW UNIT AT APPROXIMATELY $200.00 PARTS & LABOR. OLD ACTUATOR WAS RETAINED BY FLETCHER CHRYSLER-DODGE DEALERSHIP IN ROGERS, AR.

NHTSA ID

10120068

Incident

May 3, 2005

Mileage

128,865 mi

POWER DOOR LOCK ACTUATOR MOTOR FAILURES - TRAPPING OCCUPANTS INSIDE THE VEHICLE. OPERATING THE INSIDE DOOR HANDLE HAS NO EFFECT, NOR CAN THE LOCKING ROD BE RAISED MANUALLY; DOOR CANNOT BE OPENED FROM OUTSIDE THE VEHICLE BY THE DOOR HANDLE OR TURNING THE KEY LOCKING/UNLOCKING MECHANISM. DEALER HAS TO REMOVE INTERIOR DOOR PANEL, DESTROY THE ACTUATOR MOTOR, AND INSTALL A NEW UNIT AT APPROXIMATELY $200.00 PARTS & LABOR. OLD ACTUATOR WAS RETAINED BY FLETCHER CHRYSLER-DODGE DEALERSHIP IN ROGERS, AR.

NHTSA ID

10120065

Incident

Apr 26, 2005

Mileage

128,800 mi

I STARTED THE VAN THAT MORNING AND THE AIRBAG LIGHT REMAINED ON. I WAS NOT AWARE AT THAT TIME THAT MY HORN AND CRUISE CONTROL WERE ALSO AFFECTED. I FOUND THAT THE HORN DIDN'T WORK WHEN A VEHICLE PULLED OUT IN FRONT OF ME AND I ALMOST HIT IT. AFTER THAT I CHECKED THE FUSES AND RELAYS BUT FOUND NOTHING WRONG. I EVEN TOOK THE HORNS OFF THE VAN AND WIRED THEM UP DIRECTLY TO THE BATTERY. ALSO MY CRUISE CONTROL WORKED FINE UNTIL THE PRODUCT FAILED. NOW THAT DODGE FIXED THE CLOCKSPRING THE AIRBAG LIGHT IS OFF, I DON'T KNOW IF THE AIRBAG WILL WORK ? THE HORN WORKS BUT IT'S NOT AS LOUD AS IT USED TO BE, AND OF COURSE THE CRUISE CONTROL DON'T. THE CRUISE LIGHT FLASHES OR STAYS ON FOR A SHORT TIME AND I HOPE IT DON'T SHORT OUT AND CAUSE A ELECTRICAL FIRE OR THE CRUISE SYSTEM TURNS ON AND I CAN'T TURN IT OFF? I CALLED TO TAKE THE VAN BACK THE NEXT DAY AFTER I HAD SAT AT THE DODGE DEALER FOR A COUPLE HOURS THE NIGHT BEFORE TO GET THIS ISSUE RESOLVED, AND I WAS TOLD IT WOULD BE AN $80.00 CHARGE UNLESS IT WAS SOMETHING THAT THEY CAUSED. I TOLD THE PERSON THAT IT HAD BEEN WORKING FINE UNTIL THERE PRODUCT FAILED,AND I DIDN'T THINK I SHOULD HAVE TO PAY. REGARDLESS TO SAY I DIDN'T TAKE THE VAN BACK. I DON'T HAVE AN EXTRA $80.0 O GIVE AWAY. OH AND A STRANGE COINCIDENCE, THE ESTIMATE FOR THE CLOCKSPRING IS $80.00 WITHOUT A RECALL NOTICE, IF YOUR VEHICLE IS ON THE LIST. I WAS SERIOUSLY THINKING ABOUT BUYING A NEW DODGE TRUCK BUT AFTER THIS I MIGHT JUST GO WITH TOYOTA. I NEVER GOT TO SEE THE PART THAT FAILED. *JB

NHTSA ID

10110163

Incident

Sep 12, 2004

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.