Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Jun 13, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
3 injuries, 0 deaths reported
Overview
Our database contains 15 NHTSA owner-reported complaints for the 2001 Dodge Van, most frequently naming the electrical, steering and suspension categories. 14 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 2 in Jun 2005. Most recent month: 1.View as table
Monthly owner complaints for the 2001 Dodge Van
Month
Complaints filed
Cumulative
Mar 2001
1
1
Jul 2001
1
2
Feb 2003
1
3
Jun 2003
1
4
Jun 2004
1
5
Mar 2005
1
6
Jun 2005
2
8
Jul 2005
1
9
Aug 2005
1
10
May 2006
1
11
Jul 2006
1
12
Aug 2006
1
13
Jul 2007
1
14
Jun 2011
1
15
What owners report
Complaints grouped by the component NHTSA recorded
Electrical317.6%
Steering211.8%
Suspension211.8%
Transmission211.8%
Visibility211.8%
Tires & wheels15.9%
Seat belts15.9%
Body & structure15.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 2001 DODGE VAN. THE CONTACT STATED THE STEERING BOX RUSTED FROM SUB FRAME AND DETACHED WHILE DRIVING 5 MPH. THE FAILURE CAUSED THE STEERING SYSTEM TO MALFUNCTION. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 93,017.
NHTSA ID
10406147
Incident
Jun 10, 2011
Mileage
93,017 mi
Electrical
Filed Jul 27, 2007
ON OR ABOUT APRIL 5, 2007, I BROUGHT MY 2001 DODGE CARAVAN TO A LOCAL DODGE DEALER FOR THE REPAIR OF THE SPEEDOMETER ON MY CAR WHICH STOPPED FUNCTIONING & STOPPED MEASURING THE SPEED OF MY VEHICLE. THE DEALER KEPT THE CAR FOR ONE DAY AND CLAIMED THAT THEY RECALIBRATED THE SPEEDOMETER AND "ALL IS WELL." APPROXIMATELY THREE MONTHS LATER, THE SPEEDOMETER CEASED WORKING AGAIN. SO, ON OR ABOUT JULY 19,2007, I CALLED MERRICK DODGE & REQUESTED AN IMMEDIATE APPOINTMENT BECAUSE OF THE SAFETY HAZARD OF DRIVING A VEHICLE WITHOUT A WORKING SPEEDOMETER. ON JULY 23, 2007, I CALLED AND REQUESTED AN IMMEDIATE APPOINTMENT BUT WAS ADVISED THAT I COULD NOT RECEIVE AN APPOINTMENT UNTIL 8/8. I TOLD THE REPRESENTATIVE THAT WAS UNACCEPTABLE IN VIEW OF THE POTENTIAL HAZARDOUS CONDITION AS WELL AS VIOLATION OF NY STATE VEHICLE & TRAFFIC LAW SEC. 375 IF I DROVE A VEHICLE WITHOUT A WORKING SPEEDOMETER. THEREAFTER, I WAS GIVEN AN APPOINTMENT ON 7/26/07. ON 7/26, I ARRIVED AT THE NEW ADDRESS OF THE DEALER AT OR ABOUT 8 AM AND WAS ASSURED THAT THE VEHICLE WOULD BE REPAIRED THE SAME DAY. I DID NOT RECEIVE A PHONE CALL BY 1 PM SO I CALLED THE DEALER AND WAS ADVISED THAT THEY HAD NOT REACHED THE CAR AS OF THAT TIME. THEREAFTER, I CALLED THE DEALER AT ABOUT 4:45 TO INQUIRE AS TO THE STATUS OF MY CAR AND WAS ADVISED THAT A RECALIBRATING OF THE SPEEDOMETER FAILED SO A NEW "CLUSTER FOR THE SPEEDOMETER" WOULD HAVE TO BE ORDERED. I WAS ALSO ADVISED THAT UNDER MY 7 YEAR 60K MILE SERVICE CONTRACT, I WOULD HAVE TO PAY A $100 DEDUCTIBLE EVENTHOUGH THIS WAS A RECURRING CONDITION THAT WAS ADDRESSED A MERE THREE MONTHS AGO. THE CAR HAS APPROXIMATELY 42,000 MILES ON IT. I DO NOT BELIEVE THAT I SHOULD HAVE TO PAY THE DEDUCTIBLE WHEN THERE CLEARLY IS A MANUFACTURING DEFECT. I ADVISED CHRYSLER THAT I WOULD NOT PAY THE DEDUCTIBLE FOR A RECURRING CONDITION THAT MAY BE CONSIDERED A "LEMON" UNDER NEW YORK STATE'S LEMON LAW. I WOULD APPRECIATE WHATEVER ASSISTANCE YOUR AGENCY CAN GIVE ME WITH THIS PROBLEM. THANK YOU. *TR
NHTSA ID
10197620
Incident
Jul 18, 2007
Mileage
42,300 mi
AirbagsBody & structureSeat belts
Filed Aug 2, 2006
Crash reported3 injuries reported
ON MAY 14, 2006, MY DODGE CARAVAN WAS TOTALLED AFTER A COLLISION CAUSE BY A NEGLIGENCE DRIVER. DURING THE ROLLOVER, THE DRIVER'S AIR BAG DID NOT DEPLOY AND THE DODGE GRAND CARAVAN ROLLED OVER TOO EASILY. ALSO, THE DRIVER'S SEAT BELT DID NOT DISENGAGED WHEN NEEDED "PUSH" ON. *NM
NHTSA ID
10164247
Incident
May 14, 2006
Visibility
Filed Jul 19, 2006
2001 DODGE GRAND CARAVAN'S DRIVERS WINDOW WOULD NOT GO UP AND DOWN. WAS FIXED UNDER WARRANTY WITH A NEW MOTOR. IN 2005, I GAVE THIS VAN TO MY SON AND THE PASSENGER WINDOW WOULD NOT GO UP AND DOWN AND BY THEN THEY NOT ONLY PUT IN A NEW MOTOR BUT A COMBINATION MOTOR/REGULATOR. THEN THE DRIVER SIDE WINDOW WOULD NOT WORK AGAIN AND WAS REPLACED WITH A MOTOR/REGULATOR COSTING $1000 TO FIX BOTH WINDOWS. *NM
NHTSA ID
10162845
Incident
Jun 15, 2005
Mileage
52,900 mi
Electrical
Filed May 4, 2006
WHENEVER THE DRIVING OR HEADLIGHTS ARE ON THE SWITCH GETS WARM TO THE TOUCH. *NM
NHTSA ID
10156794
Incident
Jun 17, 2003
Steering
Filed Aug 25, 2005
AT APPROXIMATELY 59,000 MILES ON THE ODOMETER, I WAS DRIVING ON A CITY STREET IN HOT WEATHER CONDITIONS WITH THE AIR CONDITIONER ON AND ATTEMPTED TURNING RIGHT INTO A PARKING LOT AND THE POWER ASSIST WENT OUT ON THE STEERING. I HAD TO USE ALL MY MIGHT TO GET THE WHEEL TO MAKE THE 90 DEGREE TURN. AFTER EXPERIENCING THIS, I HAD TO FIGHT TO GET THE VAN INTO A PARKING SPOT. I TURNED OFF THE ENGINE, OPENED THE WINDOWS, AND CALLED A TOW TRUCK. WHEN THE TOW TRUCK DRIVER MANEUVERED THE VAN OUT OF THE PARKING SPACE TO WHERE IT COULD BE TOWED, HE POINTED OUT TO ME THAT HE HAD NO TROUBLE WHATSOEVER TURNING THE STEERING WHEEL. I HAD THE VAN TOWED TO THE DEALER WHERE I PURCHASED IT. THE DEALER TOLD ME THAT THEY CHECKED ALL THE FLUID LEVELS AND THE STEERING SEEMED TO BE WORKING FINE AND CHARGED ME $45 FOR NOTHING. AT ALMOST 79,000 MILES, THE STEERING PROBLEM SHOWED ITS UGLY HEAD WHILE ON VACATION LAST WEEK AND I WILL HAVE TO TAKE IT IN AGAIN AND INSIST THAT IT BE FIXED. I WILL TAKE IT TO A DIFFERENT DODGE DEALER THIS TIME SO THAT I CAN HAVE A "SECOND OPINION."
NHTSA ID
10134255
Incident
Aug 20, 2005
Mileage
59,098 mi
Visibility
Filed Jul 27, 2005
WE OWN A 2001 DODGE GRAND CARAVAN (MINI-VAN) WHICH HAS HAD NUMEROUS PROBLEMS WITH THE FRONT POWER WINDOWS GETTING STUCK INTERMITTENTLY, EITHER UP OR DOWN OR SOMEWHERE IN BETWEEN. SOMETIMES IT WOULD GET STUCK DOWN WHEN IT WAS RAINING OR STORMY OUTSIDE, OR IT WOULD BE STUCK IN THE UP POSITION WHEN I NEEDED TO BE ABLE TO TALK TO SOMEONE (I.E. TOLL-BOOTH ATTENDANT). I TOOK IT IN YESTERDAY TO BE REPAIRED, AND THE WINDOW REGULATOR NEEDED TO BE REPLACED. RESEARCHING ON THE INTERNET AND TALKING TO A NUMBER OF OTHER OWNERS OF THE SAME CAR, I DISCOVERED THIS IS NOT AN ISOLATED PROBLEM WITH OUR CAR. SEE, FOR EXAMPLE, HTTP://WWW.EDMUNDS.COM/REVIEWS/LONGTERM/ARTICLES/45220/PAGE013.HTML, OR HTTP://WWW.CARSURVEY.ORG/REVIEW_78539.HTML, BOTH REPORTING SIMILAR PROBLEMS. THE PROBLEM APPEARS UNRELATED TO MILEAGE ON THE CAR (I.E. SOMETIMES APPEARS BEFORE WARRANTY IS EXPIRED, OR SOMETIMES AFTER IT HAS EXPIRED). HOWEVER, DODGE REFUSES TO ACKNOWLEDGE THIS IS A PROBLEM OR TO PAY TO CORRECT IT.
NHTSA ID
10130339
Incident
Jul 26, 2005
Mileage
60,000 mi
Suspension
Filed Jun 28, 2005
OIL PRESSURE GAUGE KEEPS DROPPING AND ENG HAS POWER LOSS. REAREND HAS HIGH PITCH NOISE WHILE DRIVING
NHTSA ID
10126934
Incident
Aug 20, 2002
Mileage
1,100 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
23-015-20
EQUIPMENT; STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-003-19
EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100619
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.