Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Apr 14, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
5 injuries, 2 deaths reported
Overview
Our database contains 17 NHTSA owner-reported complaints for the 1999 Dodge Van, most frequently naming the suspension, interior & seats and body & structure categories. 13 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 2 in Feb 2000. Most recent month: 1.View as table
Monthly owner complaints for the 1999 Dodge Van
Month
Complaints filed
Cumulative
Feb 2000
2
2
Jul 2000
1
3
Sep 2000
1
4
Oct 2003
1
5
Nov 2003
1
6
Apr 2004
1
7
Dec 2004
1
8
Jul 2005
1
9
Dec 2005
1
10
Jan 2006
1
11
Jun 2006
2
13
Nov 2006
1
14
Nov 2007
1
15
Jan 2009
1
16
Apr 2009
1
17
What owners report
Complaints grouped by the component NHTSA recorded
Suspension315.0%
Interior & seats315.0%
Body & structure210.0%
Engine210.0%
Fuel system210.0%
Electrical210.0%
Tires & wheels210.0%
Transmission15.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I HAVE BOUGHT THIS CAR USED, HOWEVER IT WAS FINE, AS TIME WENT ON THE AIR BAG SYSTEM WENT, THE HORN, IGNITION SYSTEM, FAILS TO START RANDOM TIMES, GAUGES ON AND OFF RANDOMLY, INSTRUMENT LIGHT ON AND OFF, I AM TIRED OF PAYING FOR REPAIRS, WHO EVER CONSTRUCTED THIS DODGE GRAND GARBAGE CAN, SHOULD COME PICK ME AND MY 7 CHILDREN UP EVERY TIME WE BREAK DOWN AND SEE HOW THEY FEEL, I AM TIRED OF BEING RIPPED OFF WHEN IT CAME TO THINKING YOU ARE BUYING A GOOD RELIABLE QUALITY CAR, INSTEAD I GOT JUNK, GO TO THE WEB SITES AND LOOK AT ALL THE HEADACHES THESE VEHICLES ARE CAUSING, SOMEONE IS GETTING RICH ON THESE VEHICLES AND IT IS NOT THE OWNERS, WHAT IS UP? DO TELL! (MAYBE I SHOULD HAVE BOUGHT A TOW TRUCK). *TR
NHTSA ID
10265285
Incident
Mar 1, 2007
Mileage
140,000 mi
Body & structure
Filed Jan 29, 2009
1999 DODGE VAN 1500 HAS A RUSTED FRAME. CONSUMER STATES THAT CHRYSLER SAID THE VAN WAS PAST WARRANTY AND WILL NOT HELP. *NJ THE CONSUMER WAS INFORMED THE VEHICLE WAS NOT REPAIRABLE. *JB
THE FAMILY IN THIS VAN WAS TRAVELING ON WAVELAND AVENUE APPROACHING THE INTERSECTION WITH MANNHEIM ROAD IN FRANKLIN PARK, ILLINOIS. THE TRAFFIC SIGNAL WAS GREEN AND THE VAN PROCEEDED ACROSS THE INTERSECTION. WHILE CROSSING THE INTERSECTION, THE CARAVAN WAS STRUCK BY A TRUCK WHO RAN A RED LIGHT.UPON IMPACT, THE CARAVAN BURST INTO FLAMES AND CAUGHT FIRE. TWO CHILDREN DIED AS A RESULT OF THE ENSUING FIRE; THREE OTHER PASSENGERS HAD FIRE-RELATED INJURIES. *TR
NHTSA ID
10209564
Incident
Jul 31, 2005
Engine
Filed Nov 3, 2006
THE DEALERSHIP SOLD ME A 7 YEAR OR 70,000 MILES WARRANTY. MY ENGINE BLEW UP AND THEY DENIED MY WARRANTY, THEY WOULDN'T FIX MY VEHICLE. THEY SAID THAT I HAD SLUDGE IN MY ENGINE. I HAD A CERTIFIED MECHANIC STATED THAT THE TOP OF MY ENGINE WAS CLEAN AND THE BOTTOM WAS CLEAN. HE STATED THAT I HAD DEFECTIVE METAL THAT WOULDN'T STAND UP. I WOULD LIKE SOMEONE TO HELP ME ON THIS MATTER.*JB
NHTSA ID
10172582
Incident
Aug 22, 2003
Mileage
45,000 mi
Interior & seats
Filed Jun 13, 2006
1 injury reported
I WAS ATTEMPTING TO ADJUST THE FRONT SEAT BY PULLING THE LEVER UNDER THE SEAT WITH MY RIGHT HAND. THE FRONT SEAT WAS TOO CLOSE TO THE DASHBOARD, AND THE SEAT REFUSED TO MOVE. I GRABBED THE SIDE OF THE SEAT WITH MY LEFT HAND WHILE PULLING THE LEVER WITH MY RIGHT HAND WHEN ALL OF A SUDDEN THE SEAT MOVED QUICKLY BACKWARDS. MY FINGER WAS IN BETWEEN THE SEAT AND THE SEAT TRACK WHICH I DIDN'T KNOW, THERE WAS NO GUARD TO KEEP MY FINGER FROM THE AREA. MY MIDDLE FINGER WAS AMPUTATED ON MY LEFT HAND DOWN TO THE FIRST JOINT AND THE EMERGENCY ROOM WAS UNABLE TO RE-ATTACHED MY FINGER. THIS OCCURRED ON A DODGE 15 PASSENGER VAN. *JB
NHTSA ID
10159765
Incident
Jul 18, 2003
Tires & wheels
Filed Jun 1, 2006
1999 ROADTREK TIRES DRY ROTTED AND WERE REPLACED. *TS DURING AN INSPECTION THE VEHICLE TIRE WERE FOUND TO BE DRY ROTTED. THE TIRE WERE REPLACED WITH GENERAL GRABBER AT 2, RADIAL TIRES. AFTER THE TIRE WERE REPLACED THE CONSUMER NOTICED THAT THE VEHICLE WANDERED ON THE ROAD WHILE DRIVING. *NM
NHTSA ID
10159459
Incident
Mar 23, 2006
Body & structure
Filed Jan 19, 2006
WHEN IT RAINS OR YOU DRIVE THROUGH A PUDDLE, THE TENSIONER BELT COMES OFF. THIS MAKES STEERING ALMOST IMPOSSIBLE. IF YOU DO MANAGE TO CONTROL THE VEHICLE & DRIVE TO A SAFE SPOT TO STOP YOU RISK BURNING UP THE ENGINE DUE TO LACK OF COOLING. THE ABOVE IS ESPECIALLY DANGEROUS WHEN DRIVING ON A HIGHWAY. *NM
NHTSA ID
10148109
Incident
Sep 18, 2002
Mileage
7,000 mi
Suspension
Filed Dec 6, 2005
Crash reported
WHILE DRIVING MY MINIVAN IN A 25 MPH ZONE I HEARD A SNAP AND LOST CONTROL OF THE CAR RESULTING IN HITTING A CURB. DAMAGE TO FRONT LEFT WHEEL, SUSPENSION, FENDER & DOOR BODY DAMAGE. REPAIR SHOP DETERMINED THAT THE LOWER CONTROL ARM CAME APART CAUSING LOSS OF CONTROL OF THE VEHICLE. REPAIR NEEDED TO ENTIRE SUSPENSION, ALLOY WHEEL, TIRE, BODY WILL COST OVER $3,000. *JB
NHTSA ID
10144547
Incident
Dec 3, 2005
Mileage
115,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
08-049-20
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
3100619
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-006-19
STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.