Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 18 NHTSA owner-reported complaints for the 1999 Mercedes-Benz CLK320, most frequently naming the engine, visibility and body & structure categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 16 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 1999 | 2 | 2 |
| Oct 1999 | 2 | 4 |
| Jun 2000 | 1 | 5 |
| Aug 2000 | 1 | 6 |
| Feb 2001 | 2 | 8 |
| Oct 2001 | 1 | 9 |
| Nov 2001 | 1 | 10 |
| Feb 2003 | 1 | 11 |
| Oct 2004 | 1 | 12 |
| Jun 2005 | 1 | 13 |
| Jul 2006 | 1 | 14 |
| Aug 2009 | 1 | 15 |
| Nov 2009 | 1 | 16 |
| May 2011 | 1 | 17 |
| Jan 2016 | 1 | 18 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSEAT BELTS:FRONT:ANCHORAGE
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
ENGINE CRANKSHAFT PULLEY FAILURE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 1999 MERCEDES BENZ CLK320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SUDDENLY SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.
REAR ROLL BAR WILL NOT RAISE OR LOWER, COULD BE FATAL TO REAR PASSENGERS IN A ROLL OVER SITUATION. ROLL BAR/ HEAD RESTRAINTS STUCK IN LOWER POSITION. THIS WAS AN INTERMITTENT PROBLEM AT FIRST, NOW IT DOES NOT WORK AT ALL. SWITCH WILL NOT RAISE OR LOWER ROLL BAR ALL THE WAY; AS A RESULT, CANNOT RAISE THE CONVERTIBLE TOP. THE TOP WILL NOT RAISE OR LOWER UNLESS THE ROLL BAR IS ALL THE WAY DOWN. WILL NOT RELEASE SO THAT I CAN MANUALLY RAISE THE TOP EITHER. THIS IS A DEFECT THAT NEEDS TO BE RECALLED. *TR
MERCEDES BENZ 1999 CLK320: THE OUTSIDE MIRROR ON THE DRIVER'S DOOR HAS TURNED SO DARK, IT IS VIRTUALLY BLACK AND THE DRIVER CANNOT SEE ANYTHING IN IT. THIS INABILITY TO SEE IN THIS EXTERIOR SIDE-VIEW MIRROR IS EXTREMELY DANGEROUS. IT PROBABLY IS CAUSED BY CHANGES IN THE COATING THAT IS SUPPOSED TO EITHER HEAT THE MIRROR OR DIM IT. *TR
MASSIVE LOSS OF TRANSMISSION FLUID FROM SEALED TRANSMISSION UNIT. 1999 MERCEDES BENZ CLK 320 CAUSING TRANS TO STOP FUNCTIONING WHILE ON THE HIGHWAY. *TR
NUMEROUS COMPLAINTS ABOUT A FAULTY CRANKSHAFT POSITION SENSOR IN MERCEDES BENZ VEHICLES THAT PREVENTS CARS FROM STARTING AND ALSO SHUTS THEM OFF WHILST ON THE ROAD AND IN MOTION. CAR DIED ON ME 6 TIMES. LUCKILY, I WASN'T TRAVELING VERY FAST BUT THIS IS VERY UNSAFE BUT I DID CAUSE A TRAFFIC DELAY AND BLOCKED THE ROAD SEVERAL TIMES WHILE STALLED. *NM
DT: VEHICLE IS BURNING OIL. DEALER SAID THEY CAN'T FIND THE CAUSE OF THE PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET. INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS BURNING EXCESSIVE OIL, AND RECOMMENDED THAT THE DEALER OR MANUFACTURER LOOK INTO IT.*AK
(1) VIBRATIONS OF ENGINE AT IDLE WAS FELT 1 DAY PRIOR TO THE FAILURE. (2) HEARD LOUD/KNOCKING NOISE THE NEXT DAY WHILE DRIVING HOME. (3) HOME INSPECTIONS REVEALED DISENGAGEMENT OF THE OUTER BELT PULLEY FROM THE HARMONIC BALANCER.*AK (4) CALLED THE SAN DIEGO DEALER FOR A REPAIR/REPLACEMENT. (5) THE MODEL IS CLK 320, 1999, APPROXIMATELY 64,000 MILES WHEN THIS HAPPENED. (6) DIRECTED TO THIS SITE FROM AN INTERNET FORUM, WHOSE HUNDRED OF MEMBERS HAD STATED THE SAME PROBLEMS. (7) SURPRISED TO SEE THAT ODI DID NOT FIND THE DEFECT SERIOUS ENOUGH TO FORCE THE MANUFACTURER RECALL.
THE TIRES EXPERIENCED EXCESSIVE TIRE WEAR, THE VEHICLE HAD A FRONT ALIGNMENT, AND THE TIRES WERE ROTATED, HOWEVER THE PROBLEM RECURRED.*JB
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
POWER TRAIN
Harsh engagement when changing gear range from P to D or R
SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
EQUIPMENT:ELECTRICAL
iPhone mobile phone: Various complaints after software update to iOS8
STRUCTURE
Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.
POWER TRAIN
Selector lever blocks in position "P" (brake applied)
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
SENTEX gate operator with Clik Card Remote not compatible with Homelink
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.