RoadVitals

1999 Norcold Refrigerator

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Apr 22, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 18, 1999
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

Overview

Our database contains 16 NHTSA owner-reported complaints for the 1999 Norcold Refrigerator, most frequently naming the other / unspecified and electrical categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
99E036000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 18, 1999
127,035 units potentially affected
The defect: EQUIPMENT DESCRIPTION: GAS/ELECTRIC ABSORPTION REFRIGERATORS USED IN RECREATIONAL VEHICLES AND CAMPING TRAILERS. THE SWIVEL NUT WHICH IS AN INTEGRAL CONNECTION COMPONENT OF A PRESSURE TAP DEVICE HAS "STRESS CORROSION CRACKING."
The risk: THIS CRACKING CAN LEAD TO AN OPEN FRACTURE IN THE BRASS NUT, POTENTIALLY ALLOWING PROPANE GAS TO LEAK.
The remedy: DEALERS WILL REMOVE THE SWIVEL NUT/PRESSURE TAP COMPONENT AND REPLACE WITH A REMEDY KIT.
NORCOLD INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 16
Electrical
Filed Apr 22, 2017

I OWN A 2014 WINNEBAGO ERA 70X. IT WAS PURCHASED NEW. I HAD TO HAVE MY NORCOLD N3104 REFRIGERATOR REPLACED UNDER WARRANTY IN JANUARY 2014. NOW AGAIN THE REFRIGERATOR HAS FAILED DUE TO BLACKENED OVERHEATED CIRCUIT BOARD DUE TO FAILURE OF 12V PORTION OF THE 3 WAY REFRIGERATOR. NORCOLD SAYS I NEED TO REPLACE THE POWER CONTROL BOARD ANT AN EXPENSE OF OVER $700 FOR THE PART ALONE!! I AM HESITANT TO ORDER THE PART SINCE THIS SEEMS TO BE A RECURRING PROBLEM WITH NORCOLD. SEARCHING THE INTERNET REVEALS ALL SORTS OF PROBLEMS. I AM LEANING TOWARDS ADDING A LEVEL OF PROTECTION TO PREVENT OVERHEATING WITH THE NEXT REFRIGERATOR THAT IS MANUFACTURED BY A COMPANY CALLED ARP. HER IS A LINK TO THEIR WEB SITE SPECIFICALLY ADDRESSING MY REFRIGERATOR - HTTPS://WWW.ARPRV.COM/N3104-N3150-NO-12-VOLT-HEATER.PHP

NHTSA ID
10979930
Incident
Apr 18, 2017
Mileage
28,380 mi
Other / unspecified
Filed Jun 3, 2013

TL* THE CONTACT OWNS A 2010 KEYSTONE MONTANA 3750FL EQUIPPED WITH A NORCOLD REFRIGERATOR, SERIAL NUMBER 12711643. THE CONTACT MENTIONED THAT THE REFRIGERATOR MALFUNCTIONED AND IT FAILED TO COOL ITS CONTENTS. THE CONTACT ALSO STATED THAT THE REFRIGERATOR HAS BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 10E049000 ( EQUIPMENT) ON THREE DIFFERENT OCCASIONS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE EQUIPMENT WAS NOT REPAIRED. *TR

NHTSA ID
10514773
Incident
May 9, 2011
Other / unspecified
Filed Oct 26, 2012

TL* THE CONTACT OWNS A NORCOLD RV REFRIGERATOR, MODEL NUMBER: 1200 RM. THE CONTACT STATED THAT THE REFRIGERATOR COULD HAVE CAUSED A FIRE INSIDE THE VEHICLE DUE TO A BREAK DOWN IN A RUBBER SEAL WITHIN THE GAS VALVE.. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 02E044000 (EQUIPMENT: RECREATIONAL VEHICLE) AND CALLED THE MANUFACTURER. THE MANUFACTURER SENT A TECHNICIAN TO INSPECT THE REFRIGERATOR. THE TECHNICIAN SENT PICTURES OF THE REFRIGERATOR TO THE MANUFACTURER THEN DETERMINED THAT A FIRE DID NOT OCCUR. THERE WERE NO REPAIRS TO THE REFRIGERATOR.

NHTSA ID
10482381
Incident
Oct 16, 2012
Other / unspecified
Filed Aug 12, 2010

I HAVE A NORCOLD 6162 REFRIGERATOR. THE GAS SHUT OFF VALVE HAD DEVELOPED A LEAK FROM THE VALVE ITSELF, NOT THE FITTINGS CAUSING A GAS LEAK. THE LEAK ALLOWS GAS TO FLOW INTO THE OUTSIDE COMPARTMENT APPROXIMATELY 6-10 INCHES FROM THE BURNER CAUSING A SIGNIFICANT RISK OF FIRE. SEVERAL OTHER NORCOLD UNITS WERE RECALLED FOR SIMILAR FAILURES, HOWEVER THIS MODEL IS NOT LISTED. *TR

NHTSA ID
10349062
Incident
Aug 5, 2010
Other / unspecified
Filed Jul 6, 2010

TL*THE CONTACT OWNS A 2008 DUTCHMEN 26LDSL TRAVEL TRAILER. A THETFORD/NORCOLD REFRIGERATOR/FREEZER, SERIAL # 11162687 MODEL #N611 LT GROUP CODE: 080225 WAS INSTALLED IN THE TRAILER. AN ODOR WAS IN THE REFRIGERATOR THAT THE CONTACT WAS UNABLE TO REMOVE. THE REFRIGERATOR MALFUNCTIONED DUE TO AN ELECTRICAL POWER OUTAGE AND EVERYTHING WAS DESTROYED. FOR TWO WEEKS THEY HAVE MADE SEVERAL UNSUCCESSFUL ATTEMPTS TO CLEAN THE REFRIGERATOR BECAUSE OF THE ODOR AND SPOILED FOOD INSIDE THE REFRIGERATOR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT REMOVE THE PANEL; YET, THEY ADVISED THE CONTACT TO USE ODO BAN TO GET RID OF THE ODOR. THERE WAS NO MILEAGE ON THE TRAVEL TRAILER.

NHTSA ID
10341606
Incident
Jun 15, 2010
Other / unspecified
Filed Mar 11, 2010

REGARDING SAFETY RECALL #06V430. SINCE MY PURCHASE OF RV IN 1998, I HAVE HAD TROUBLE WITH MY REFRIGERATOR. LOTS OF MONEY SPENT ON IT. ONE OF THE MECHANICS HAD TO BY-PASS ONE OF THE LINES IN THE BACK OF UNIT. WHEN I SAW THIS RECALL, I WAS RELIEVED. COME TO FIND OUT, MY UNIT IS NOT ONE OF THE RECALLS. MY UNIT MODEL AND UNIT #S ARE 541274ED, 9162. IS IT POSSIBLE THAT IT WAS LEFT OUT? I WOULD APPRECIATE IF YOU COULD LET ME KNOW IF THE RECALL EXTENDED TO UNIT I HAVE. THANKS *TR

NHTSA ID
10318916
Incident
Nov 1, 1998
Other / unspecified
Filed Feb 16, 2010

THE REFRIGERATOR IN THIS MOTOR HOME QUIT OPERATING IN JUNE OF 2008 WE REPLACED IT IN JULY OF 2008 AT A COST OF MORE THAN 1700.00. WE NEVER RECEIVED A RECALL NOTICE FROM NORCOLD. WE REPLACED IT AT AN AUTHORIZED DEALER. I THINK WE SHOULD HAVE BEEN NOTIFIED OF THE RECALL AND OFFERED SOME RESTITUTION. *TR

NHTSA ID
10311005
Incident
Jun 14, 2008
Other / unspecified
Filed Aug 31, 2009
Fire reported

TL*THE CONTACT OWNS A 2006 ALLEGRO RV TIFFIN MODEL EQUIPPED WITH AN NORCOLD COOLING UNIT THAT EXPLODED TWO DAYS AFTER SHE RECEIVED RECALL NOTICE 09E027000 EQUIPMENT. SHE WAS ABLE TO EXTINGUISHED THE FIRE WITHOUT THE FIRE DEPARTMENT. A REPORT WAS FILED WITH THE MANUFACTURER WHO STATED THAT HER SERIAL NUMBER WAS OUT OF THE RECALL RANGE; HOWEVER, THE MANUFACTURER GAVE HER A NEW COOLING UNIT THAT IS NOT EQUIPPED WITH AN ICING UNIT OR DOOR. UPDATED 10/23/09 *CN THE CONSUMER HAD TO PAY THE DIFFERENCE OF WHAT A NEW COOLING UNIT WOULD COST. UPDATED 10/27/09.*JB

NHTSA ID
10282436
Incident
Jul 20, 2009

Compare model years

Complaint and recall counts across every year of this model

Norcold Refrigerator by model year
YearComplaintsRecallsInvestigationsIssue Index
1999Viewing161054.1
1998010—
1997010—
1996010—
1995010—
1994010—
1993010—
1992010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.