RoadVitals

2001 Dodge Van Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Jun 13, 2011
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2001 Dodge Van, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical317.6%
  • Steering211.8%
  • Suspension211.8%
  • Transmission211.8%
  • Visibility211.8%
  • Tires & wheels15.9%
  • Seat belts15.9%
  • Body & structure15.9%
  • Brakes15.9%
  • Interior & seats15.9%
  • Airbags15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

ON OR ABOUT APRIL 5, 2007, I BROUGHT MY 2001 DODGE CARAVAN TO A LOCAL DODGE DEALER FOR THE REPAIR OF THE SPEEDOMETER ON MY CAR WHICH STOPPED FUNCTIONING & STOPPED MEASURING THE SPEED OF MY VEHICLE. THE DEALER KEPT THE CAR FOR ONE DAY AND CLAIMED THAT THEY RECALIBRATED THE SPEEDOMETER AND "ALL IS WELL." APPROXIMATELY THREE MONTHS LATER, THE SPEEDOMETER CEASED WORKING AGAIN. SO, ON OR ABOUT JULY 19,2007, I CALLED MERRICK DODGE & REQUESTED AN IMMEDIATE APPOINTMENT BECAUSE OF THE SAFETY HAZARD OF DRIVING A VEHICLE WITHOUT A WORKING SPEEDOMETER. ON JULY 23, 2007, I CALLED AND REQUESTED AN IMMEDIATE APPOINTMENT BUT WAS ADVISED THAT I COULD NOT RECEIVE AN APPOINTMENT UNTIL 8/8. I TOLD THE REPRESENTATIVE THAT WAS UNACCEPTABLE IN VIEW OF THE POTENTIAL HAZARDOUS CONDITION AS WELL AS VIOLATION OF NY STATE VEHICLE & TRAFFIC LAW SEC. 375 IF I DROVE A VEHICLE WITHOUT A WORKING SPEEDOMETER. THEREAFTER, I WAS GIVEN AN APPOINTMENT ON 7/26/07. ON 7/26, I ARRIVED AT THE NEW ADDRESS OF THE DEALER AT OR ABOUT 8 AM AND WAS ASSURED THAT THE VEHICLE WOULD BE REPAIRED THE SAME DAY. I DID NOT RECEIVE A PHONE CALL BY 1 PM SO I CALLED THE DEALER AND WAS ADVISED THAT THEY HAD NOT REACHED THE CAR AS OF THAT TIME. THEREAFTER, I CALLED THE DEALER AT ABOUT 4:45 TO INQUIRE AS TO THE STATUS OF MY CAR AND WAS ADVISED THAT A RECALIBRATING OF THE SPEEDOMETER FAILED SO A NEW "CLUSTER FOR THE SPEEDOMETER" WOULD HAVE TO BE ORDERED. I WAS ALSO ADVISED THAT UNDER MY 7 YEAR 60K MILE SERVICE CONTRACT, I WOULD HAVE TO PAY A $100 DEDUCTIBLE EVENTHOUGH THIS WAS A RECURRING CONDITION THAT WAS ADDRESSED A MERE THREE MONTHS AGO. THE CAR HAS APPROXIMATELY 42,000 MILES ON IT. I DO NOT BELIEVE THAT I SHOULD HAVE TO PAY THE DEDUCTIBLE WHEN THERE CLEARLY IS A MANUFACTURING DEFECT. I ADVISED CHRYSLER THAT I WOULD NOT PAY THE DEDUCTIBLE FOR A RECURRING CONDITION THAT MAY BE CONSIDERED A "LEMON" UNDER NEW YORK STATE'S LEMON LAW. I WOULD APPRECIATE WHATEVER ASSISTANCE YOUR AGENCY CAN GIVE ME WITH THIS PROBLEM. THANK YOU. *TR

NHTSA ID 10197620 · filed Jul 27, 2007

WHENEVER THE DRIVING OR HEADLIGHTS ARE ON THE SWITCH GETS WARM TO THE TOUCH. *NM

NHTSA ID 10156794 · filed May 4, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2001 DODGE VAN. THE CONTACT STATED THE STEERING BOX RUSTED FROM SUB FRAME AND DETACHED WHILE DRIVING 5 MPH. THE FAILURE CAUSED THE STEERING SYSTEM TO MALFUNCTION. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 93,017.

NHTSA ID 10406147 · filed Jun 13, 2011

AT APPROXIMATELY 59,000 MILES ON THE ODOMETER, I WAS DRIVING ON A CITY STREET IN HOT WEATHER CONDITIONS WITH THE AIR CONDITIONER ON AND ATTEMPTED TURNING RIGHT INTO A PARKING LOT AND THE POWER ASSIST WENT OUT ON THE STEERING. I HAD TO USE ALL MY MIGHT TO GET THE WHEEL TO MAKE THE 90 DEGREE TURN. AFTER EXPERIENCING THIS, I HAD TO FIGHT TO GET THE VAN INTO A PARKING SPOT. I TURNED OFF THE ENGINE, OPENED THE WINDOWS, AND CALLED A TOW TRUCK. WHEN THE TOW TRUCK DRIVER MANEUVERED THE VAN OUT OF THE PARKING SPACE TO WHERE IT COULD BE TOWED, HE POINTED OUT TO ME THAT HE HAD NO TROUBLE WHATSOEVER TURNING THE STEERING WHEEL. I HAD THE VAN TOWED TO THE DEALER WHERE I PURCHASED IT. THE DEALER TOLD ME THAT THEY CHECKED ALL THE FLUID LEVELS AND THE STEERING SEEMED TO BE WORKING FINE AND CHARGED ME $45 FOR NOTHING. AT ALMOST 79,000 MILES, THE STEERING PROBLEM SHOWED ITS UGLY HEAD WHILE ON VACATION LAST WEEK AND I WILL HAVE TO TAKE IT IN AGAIN AND INSIST THAT IT BE FIXED. I WILL TAKE IT TO A DIFFERENT DODGE DEALER THIS TIME SO THAT I CAN HAVE A "SECOND OPINION."

NHTSA ID 10134255 · filed Aug 25, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

OIL PRESSURE GAUGE KEEPS DROPPING AND ENG HAS POWER LOSS. REAREND HAS HIGH PITCH NOISE WHILE DRIVING

NHTSA ID 10126934 · filed Jun 28, 2005

MY HUSBAND AND I OWN A 2001 GRAND CARAVAN. WE LOVE THE VAN VERY MUCH. WE STARTING HEARING A STANGE NOISE COMING FROM THE FRONT END. WE TOOK IT IN TO A DEALERSHIP NEAR US AND WE WERE TOLD THE SWAYBAR END LINKS AND BUSHING WE GONE. LUCKILY WE HAD AN EXTENDED WARRNATY TO COVER THE COST OF IT. WE FEEL THAT IS IS NOT A WEAR AND TEAR, THIS IS A DEFECT AND SHOULD BE RECALLED. I HAVE READ ON THE INTERNET THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND ARE BEING TOLD THAT IT IS WEAR AND TEAR. WE HAVE OWNED ALOT OF CARS AND NOT ONE OF THEM EVER HAD A SWAYBAR LINK PROBLEM. WE TAKE VERY GOOD CAR OF THE VAN. WE WOULD LIKE TO SEE THIS RECALLED BEFORE SOMETHING HAPPENS TO SOMEONE.

NHTSA ID 10116172 · filed Mar 31, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

2
reports

From owner reports, verbatim

TRANSMISSION CLUTCHES WENT OUT. VEHICLE WAS DIAGNOSED BY THE DEALER. *AK

NHTSA ID 10022867 · filed Jun 11, 2003

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID 748505 · filed Jul 15, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

2001 DODGE GRAND CARAVAN'S DRIVERS WINDOW WOULD NOT GO UP AND DOWN. WAS FIXED UNDER WARRANTY WITH A NEW MOTOR. IN 2005, I GAVE THIS VAN TO MY SON AND THE PASSENGER WINDOW WOULD NOT GO UP AND DOWN AND BY THEN THEY NOT ONLY PUT IN A NEW MOTOR BUT A COMBINATION MOTOR/REGULATOR. THEN THE DRIVER SIDE WINDOW WOULD NOT WORK AGAIN AND WAS REPLACED WITH A MOTOR/REGULATOR COSTING $1000 TO FIX BOTH WINDOWS. *NM

NHTSA ID 10162845 · filed Jul 19, 2006

WE OWN A 2001 DODGE GRAND CARAVAN (MINI-VAN) WHICH HAS HAD NUMEROUS PROBLEMS WITH THE FRONT POWER WINDOWS GETTING STUCK INTERMITTENTLY, EITHER UP OR DOWN OR SOMEWHERE IN BETWEEN. SOMETIMES IT WOULD GET STUCK DOWN WHEN IT WAS RAINING OR STORMY OUTSIDE, OR IT WOULD BE STUCK IN THE UP POSITION WHEN I NEEDED TO BE ABLE TO TALK TO SOMEONE (I.E. TOLL-BOOTH ATTENDANT). I TOOK IT IN YESTERDAY TO BE REPAIRED, AND THE WINDOW REGULATOR NEEDED TO BE REPLACED. RESEARCHING ON THE INTERNET AND TALKING TO A NUMBER OF OTHER OWNERS OF THE SAME CAR, I DISCOVERED THIS IS NOT AN ISOLATED PROBLEM WITH OUR CAR. SEE, FOR EXAMPLE, HTTP://WWW.EDMUNDS.COM/REVIEWS/LONGTERM/ARTICLES/45220/PAGE013.HTML, OR HTTP://WWW.CARSURVEY.ORG/REVIEW_78539.HTML, BOTH REPORTING SIMILAR PROBLEMS. THE PROBLEM APPEARS UNRELATED TO MILEAGE ON THE CAR (I.E. SOMETIMES APPEARS BEFORE WARRANTY IS EXPIRED, OR SOMETIMES AFTER IT HAS EXPIRED). HOWEVER, DODGE REFUSES TO ACKNOWLEDGE THIS IS A PROBLEM OR TO PAY TO CORRECT IT.

NHTSA ID 10130339 · filed Jul 27, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

TIRES HAVE EXCESSIVE WEAR AT ONLY 12000 MILES.

NHTSA ID 10126932 · filed Jun 28, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

ON MAY 14, 2006, MY DODGE CARAVAN WAS TOTALLED AFTER A COLLISION CAUSE BY A NEGLIGENCE DRIVER. DURING THE ROLLOVER, THE DRIVER'S AIR BAG DID NOT DEPLOY AND THE DODGE GRAND CARAVAN ROLLED OVER TOO EASILY. ALSO, THE DRIVER'S SEAT BELT DID NOT DISENGAGED WHEN NEEDED "PUSH" ON. *NM

NHTSA ID 10164247 · filed Aug 2, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

ON MAY 14, 2006, MY DODGE CARAVAN WAS TOTALLED AFTER A COLLISION CAUSE BY A NEGLIGENCE DRIVER. DURING THE ROLLOVER, THE DRIVER'S AIR BAG DID NOT DEPLOY AND THE DODGE GRAND CARAVAN ROLLED OVER TOO EASILY. ALSO, THE DRIVER'S SEAT BELT DID NOT DISENGAGED WHEN NEEDED "PUSH" ON. *NM

NHTSA ID 10164247 · filed Aug 2, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

THE ANTI-LOCK BRAKE SYSTEM WAS INOPERATIVE, WHICH MADE IT DIFFICULT FOR THE VEHICLE TO STOP. *JG *JB

NHTSA ID 10006300 · filed Feb 11, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

SEATBACK LATCH IS FAULTY. WHILE DRIVING LEVER CAN BE BUMPED LIGHTLY, AND SEATBACK COLLAPSES. DEALER HAS BEEN CONTACTED.*AK DEALER REMOVED LATCH AND ROTATED IT AND CONSUMER HAS HAD NO PROBLEMS SINCE. *SLC

NHTSA ID 883043 · filed Mar 14, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

ON MAY 14, 2006, MY DODGE CARAVAN WAS TOTALLED AFTER A COLLISION CAUSE BY A NEGLIGENCE DRIVER. DURING THE ROLLOVER, THE DRIVER'S AIR BAG DID NOT DEPLOY AND THE DODGE GRAND CARAVAN ROLLED OVER TOO EASILY. ALSO, THE DRIVER'S SEAT BELT DID NOT DISENGAGED WHEN NEEDED "PUSH" ON. *NM

NHTSA ID 10164247 · filed Aug 2, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .