SERVICE BRAKES, HYDRAULIC
2004 Ducati 999
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 1 NHTSA owner-reported complaint for the 2004 Ducati 999, most frequently naming the engine category. 2 safety recalls have been issued covering this model year; and 22 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Engine1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govENGINE AND ENGINE COOLING
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I OWN 2004 DUCATI 998 MATIRX MOTORCYCLE. IT HAS A PROBLEM OF STALLING AT LOW SPEEDS. THERE IS ABSOLUTELY NO WARNING. THE BIKE DIES INSTANTANEOUSLY. INITIALLY, IT WAS STALLING WHILE STOPPED AND IDLING. LATER, IT WOULD DIE AS I WAS RIDING THE BIKE. IN SEPTEMBER OF 2004, I WAS CROSSING A BUSY INTERSECTION WHEN THE BIKE DIED AND CAME TO AN IMMEDIATE STOP. THE CAR BEHIND ME WAS FORCED TO SWERVE TO AVOID COLLIDING WITH MY MOTORCYCLE. I HAD TO PUSH THE BIKE OUT OF THE INTERSECTION BECAUSE IT WOULD START THEN IMMEDIATELY DIE. I TOOK THE BIKE TO MY DEALER. THEY HAD IT FOR 6 WEEKS AND FAILED TO FIX THE PROBLEM. I WENT TO THE INTERNET AND VISITED SEVERAL DUCATI WEBSITES. I DISCOVERED FROM OTHER OWNERS THROUGHOUT THE COUNTRY, THE STALLING PROBLEM HAS EXISTED FOR ALMOST 10 YEARS IN DUCATI MOTORCYCLES. I THEN EMAILED DUCATI IN ITALY. THEIR RESPONSE WAS FOR ME TO FILE A COMPLAINT WITH NHTSA AND TO CONTACT DUCATI NORTH AMERICA. I RETURNED THE BIKE TO THE DEALERSHIP AND THEY KEPT THE BIKE FOR 2 MORE WEEKS AND AGAIN FAILED TO FIX THE PROBLEM. I RETURNED THE BIKE A THIRD TIME. AGAIN, I WAS CROSSING A BUSY INTERSECTION WHEN THE BIKE DIED AND CAME TO AN IMMEDIATE STOP. THIS TIME THE CAR BEHIND ME HAD TO LOCK UP THE BRAKES TO AVOID HITTING ME. THE BIKE IS NOW IN THE SHOP. IT HAS BEEN THERE ALMOST THE ENTIRE WEEK. THE DEALER TOLD ME THEY HAVE CONTACTED TECH REPS AND ATTENDED A DUCATI SCHOOL WHERE THEY DISCOVERED THAT THE STALLING IS NOT AN ISOLATED PROBLEM. I WAS VERY FORTUNATE WHEN RIDING THIS BIKE. THE DRIVERS BEHIND ME WERE VERY ALERT. I COULD HAVE SUFFERED INJURIES OR EVEN DEATH DUE TO DUCATI IGNORING THIS PROBLEM WITH THEIR BIKES FOR ALMOST 10 YEARS. *NM
- NHTSA ID
- 10107686
- Incident
- Sep 6, 2004
- Mileage
- 800 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
SUSPENSION
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
SERVICE BRAKES, HYDRAULIC
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.
ENGINE AND ENGINE COOLING; POWER TRAIN
Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.
ENGINE AND ENGINE COOLING
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
ENGINE AND ENGINE COOLING
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
ENGINE AND ENGINE COOLING
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.