RoadVitals

2020 E-One Cyclone Ii Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Oct 11, 2024
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

9 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

24V760000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL; SUSPENSION:SUBFRAME/MOUNTING BRACKET

Oct 11, 2024
282 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2020-2024 Cyclone 2, Typhoon N, 2021- 2024 Cyclone N, and 2021 Quest 2 vehicles. The engine crossmember may break, allowing the cooling fan to contact the fan shroud and become damaged.
The risk: A damaged cooling fan can result in an engine stall while driving and increase the risk of a crash.
The remedy: Dealers will inspect and repair the crossmember as necessary, free of charge. Owner notification letters were mailed November 26, 2024. Owners may contact E-One Customer Service at 1-352-237-1122.
E-One IncorporatedView on NHTSA.gov
24V006000

ELECTRICAL SYSTEM:WIRING

Jan 8, 2024
408 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2021-2023 ARFF, Cyclone N, 2020-2024 Commercial, 2020, 2022-2023 Cyclone 2, 2023 Cyclone E, 2022 Typhoon, and 2020-2023 Typhoon N vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
The risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
The remedy: The equipment manufacturer, Weldon, will update the firmware, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact E-One customer service at 1-352-237-1122.
E-One IncorporatedView on NHTSA.gov
22V852000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Nov 18, 2022
8 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2 and 2020-2021 Typhoon N emergency vehicles. Exhaust heat may build up inside the vehicle body in certain situations such as heavy engine use, possibly causing nearby components to overheat.
The risk: Overheated components can increase the risk of a fire.
The remedy: Dealers will add an opening to the body top and install a protective grate, free of charge. Owner notification letters were mailed December 12, 2022. Owners may contact E-One customer service at 1-352-237-1122.
E-One IncorporatedView on NHTSA.gov
22V538000

ELECTRICAL SYSTEM

Jul 26, 2022
78 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, 2020 Commercial, Quest 2, 2020-2021 Typhoon, 2021 Cyclone N, and 2020-2022 Typhoon N fire trucks. The neutral screw connection within the QO Plug-On Neutral Load Center may be loose. If that connection is loose, the affected load center can overheat.
The risk: An overheated load center can increase the risk of a fire.
The remedy: Dealers will inspect and repair, or replace the load center, free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact E-One's customer service at 1-352-237-1122.
E-One IncorporatedView on NHTSA.gov
21V952000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Dec 9, 2021
140 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, Quest 2, 2020-2021 Typhoon N, 2020 Typhoon, and 2021 Cyclone N vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
The risk: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will replace the fuel tubes and install vibration isolators, free of charge. Owner notification letters were mailed February 14, 2022. Owners may contact E-One customer service at 1-352-237-1122.
E-One IncorporatedView on NHTSA.gov
21V332000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

May 11, 2021
915 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2017-2021 Cyclone 2, Cyclone N, Quest 2, Typhoon, and Typhoon N vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed out on May 28, 2021. Owners may contact E-One customer service at 1-352-237-1122.
E-One IncorporatedView on NHTSA.gov
21V099000

STEERING:CRITICAL FASTENERS; SUSPENSION:FRONT

Feb 19, 2021
10 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2020 Cyclone 2, Typhoon, and Typhoon N vehicles. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
The risk: Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
The remedy: E-One will notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to begin March 2021. Owners may contact E-One customer service at 1-352-237-1122.
E-One IncorporatedView on NHTSA.gov
20V752000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Dec 4, 2020
195 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
The risk: A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
The remedy: E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
E-One IncorporatedView on NHTSA.gov
20V546000

POWER TRAIN:AXLE ASSEMBLY; SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

Sep 9, 2020
15 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2018-2020 Cyclone 2 and Typhoon ambulances. The lower shock mount bracket may cause the U-bolts to bind and break, possibly preventing the rear axle from remaining secured.
The risk: The unsecured rear axle may shift sideways, resulting in loss of control of the vehicle, thereby increasing the risk of crash.
The remedy: E-One has notified owners, and dealers replace any of the affected lower shock mount brackets, free of charge. The recall began September 21, 2020. Owners may contact E-One customer service at 1-888-237-1751.
E-One IncorporatedView on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources