RoadVitals

2013 E-One Pumper

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 13, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2013 E-One Pumper. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V737000

EQUIPMENT; POWER TRAIN:DRIVELINE:DRIVESHAFT

Oct 13, 2016
17 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain model year 2012-2016 E-One Pumpers manufactured January 1, 2012, to June 23, 2016 and built on a Ford F-550 chassis modified to be equipped with driveline-driven ("split-shaft") pumps. The bearings and drive shafts of the pumps may loosen due to high vibration levels, such as those created when the vehicle is driven above 65 MPH.
The risk: If the bearings or drive shafts loosen, parts may fall from the vehicle becoming road hazards, the pump may not function to assist in fire fighting or there may be a loss of vehicle control, increasing the risk of a crash.
The remedy: E-One will notify owners, and Ford dealers will recalibrate the vehicle to be speed limited to 65 MPH, free of charge. The recall began on November 29, 2016. Owners may contact E-One customer service at 1-352-861-3612.
E-One IncorporatedView on NHTSA.gov
15V529000

EQUIPMENT:ELECTRICAL

Aug 18, 2015
164 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain model year 2013-2016 E-One Pumpers, Tankers, and Rescue vehicles manufactured using International truck chassis from May 5, 2012, to May 16, 2015. The vehicles are equipped with a manual master body power disconnect switch that activates various side and rear lights as well as the sirens. However, the switch was not linked to the vehicle start circuit, such that an operator may operate the vehicle without the requisite lighting.
The risk: An emergency vehicle operated without side and rear lighting, its sirens, or warning lights, increases the risk of a crash and injury to its and other vehicle occupants.
The remedy: E-One will notify owners, and dealers will install a relay that will interlock with the engine start circuit so the vehicle cannot be operated until the switch has been engaged, free of charge. The recall began on September 18, 2015. Owners may contact E-One customer service at 1-904-237-1122.
E-One IncorporatedView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MIC-EONE030320

EQUIPMENT

E-ONE, Inc. TSB report for the month of February 2020.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

E-One Pumper by model year
YearComplaintsRecallsInvestigationsIssue Index
2019000—
2018000—
2017000—
2016020—
2015020—
2014020—
2013Viewing020—
2012010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.