RoadVitals

2023 Entegra Ethos

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 16, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Oct 14, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Entegra Ethos, most frequently naming the other / unspecified category. 6 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V762000

EQUIPMENT:OTHER:LABELS

Oct 14, 2024
2,044 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Ethos, Ethos LI, Jayco Swift and Swift LI vehicles. The Tire and Loading Information Label incorrectly lists the tire load range. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: Incorrect tire and load range information could cause owners to select underrated replacement tires, increasing the risk of a crash.
The remedy: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed November 19, 2024. Owners may contact Jayco Customer Service at 800-283-8267. Jayco's number for this recall is 9903614.
Jayco, Inc.Manufacturer number 9903614View on NHTSA.gov
24V641000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Aug 27, 2024
1,245 units potentially affected
The defect: Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy: The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.
Jayco, Inc.Manufacturer number FCA 24V-436View on NHTSA.gov
24V312000

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

May 2, 2024
33 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain Jayco Swift, Swift LI, Entegra Coach Ethos, and Ethos LI motorhomes. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
The remedy: FCA dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed June 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.Manufacturer number FCA 24V-129View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Sep 16, 2024

I have a major issue with my 2023 Entegra Ethos Class B RV that I purchased new in June 2023 from La Mesa RV in Arizona. The vehicle currently has 14,083 miles. On a trip last week we began experiencing a severe vibration in the right rear of the van when driving highway speeds of 65 - 70 mph. I went to a tire store and was told that the tires are incorrect for the weight of this vehicle. Discount Tire has a policy that does not allow them to mount tires that do not meet the vehicle's specification. The left rear tire is bulging down the center to the point where it barely fits in the wheel well. The tire store manager said that it would explode in the near future if it continued to be used. The “Tire and Loading Information” sticker that Entegra applied over the original RAM manufacturer sticker calls for LT 225/75R 16C tires. The tires that came with the vehicle are LT 225/75R 16E which have a Load Rating of E and a Load index of 112. The C tires that this vehicle requires have a Load Rating of C and a Load Index of 121. We were forced to purchase 5 new tires with a C Load Rating so that we can continue to use the vehicle. We had a lengthy correspondence with Entegra to get reimbursed for this expense and their conclusion is that " those are not the rims from manufacturing". These rims came with the vehicle that we purchased new from La Mesa RV. After 7 calls to La Mesa we were unable to get connected to anyone. Messages were left with no response. We believe that this is a serious safety issue. I think that there are hundreds of Entegra Ethos RVs on the road with underrated tires that do no meet their own Tire and Loading Information sticker that they placed over the original sticker. Entegra added so much weight to this vehicle that they had to add a Hellwig suspension, yet they kept the original manufacturer tires that cannot support the added weight. My wife and I are grateful that this tire didn't explode while driving on [XXX] last week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

NHTSA ID
11614884
Incident
Sep 10, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 23-127

EQUIPMENT; SUSPENSION

Technical Service Bulletin (TSB) Instruction on how to locate and cut back a suspension bolt from contacting the grey waste water tank.

TSB 23-102

STRUCTURE

Technical Service Bulletin (TSB) regarding LCI - VELA POP TOP STRUCTURAL ENHANCEMENT PROCEDURE.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Entegra Ethos by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025130—
2024140—
2023Viewing160—
2022130—
2021030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.