RoadVitals

2023 Entegra Expanse

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 19, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Mar 21, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Entegra Expanse, most frequently naming the fuel system category. 6 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V218000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE

Mar 21, 2024
533 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.
Jayco, Inc.Manufacturer number 9903604View on NHTSA.gov
24V212000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Mar 19, 2024
136 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
The risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy: Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
Jayco, Inc.Manufacturer number Ford 23V-598View on NHTSA.gov
24V055000

EQUIPMENT

Jan 31, 2024
98 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
The risk: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
The remedy: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
Jayco, Inc.Manufacturer number 9903601View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Apr 19, 2023

New vehicle. When start the generator gasoline spews out onto ground. Oman 2800.

NHTSA ID
11517868
Incident
Apr 17, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CAN 25-014

VISIBILITY/WIPER

Chassis Advisory Notice (CAN) - Ford Recall 25S49_25V-315 - Rearview Camera Image May Not Display.

SRP 24-017

ELECTRICAL SYSTEM

Standard Repair Instruction (SRP) Instructions on how to replace an exterior light switch due to weathering.

INC 23-119

ELECTRICAL SYSTEM

Informational Communication (INC) How to properly store the lithium battery system.

INC 23-085

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Informational communication on how to properly shut down the lithium battery system.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Entegra Expanse by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2024040—
2023Viewing160—
2022020—
2021010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.