RoadVitals

2025 Entegra Launch Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Aug 3, 2026

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2025 Entegra Launch. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Seat belts
Filed Aug 3, 2026

Vehicle is a 2025 Entegra Launch 19YG Class B motorhome (final-stage manufacturer Entegra Coach/[XXX]; Mercedes-Benz Sprinter chassis VIN [XXX]), purchased new [XXX] from General RV West Chester, PA. The vehicle spent approximately the first nine months of ownership at the selling dealer's service department for warranty repairs, including interior disassembly. Upon final pickup in January 2026, after driving the vehicle home approximately [XXX], and then taking it for a short trip [XXX], while driving the vehicle home, I heard components banging and stopped to investigate. I found interior shelving incorrectly reinstalled, and upon returning to the driver's seat found the driver's seatbelt no longer anchored — the anchorage was fully detached at the B-pillar/frame. The vehicle had been released to me for road use in this condition. No crash or injury occurred. Photos of the detached anchorage were taken at the time and provided to the dealer in writing on January 11, 2026. The condition was subsequently reattached. Reporting because the vehicle was released for highway use with a non-functional driver seatbelt anchorage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11754351
Incident
Jan 11, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .