RoadVitals

2023 Entegra Reatta Xl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 14, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 1, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2023 Entegra Reatta Xl, most frequently naming the interior & seats, exterior lighting and steering categories. 3 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats133.3%
  • Exterior lighting133.3%
  • Steering133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V061000

SEATS

Feb 1, 2024
148 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
The risk: A loose or detached seat assembly increases the risk of injury.
The remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Jayco, Inc.Manufacturer number 9903602View on NHTSA.gov
23V224000

ELECTRICAL SYSTEM:SOFTWARE

Mar 30, 2023
972 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
The risk: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
The remedy: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.Manufacturer number Spartan 23V-062View on NHTSA.gov
23V102000

EQUIPMENT:OTHER:LABELS

Feb 20, 2023
2,467 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
The remedy: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Jayco, Inc.Manufacturer number 9903583View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Aug 14, 2025

The Contact owns a 2023 Entegra Reatta XL. The contact stated that while attempting to adjust the driver’s seat, the breaker tripped. After the breaker tripped, the contact was unable to adjust the seat and the seat became inoperable. The contact reset the breaker and was able to readjust the seat. The contact stated that the seat could only be adjusted unoccupied; however, if seated in the seat the breaker would trip. There was no warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed that the seat was faulty and needed to be replaced. The RV was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.

NHTSA ID
11680668
Incident
Aug 14, 2025
Mileage
15,000 mi
Exterior lightingSteering
Filed Jan 3, 2023

I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.

NHTSA ID
11499954
Incident
Dec 17, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 23-110

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

INC (Informational Communication) Regarding Pairing and programming key fobs.

SRP 23-107

VISIBILITY; VISIBILITY/WIPER

Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.

INC 23-094

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER

Informational Communication (INC) INSTRUCTIONS FOR SETTING INVERTER/CHARGER VALUES ON VEGATOUCH

INC 23-087

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Informational Communication - Understanding the start-up procedure.

SRP 22-082

EQUIPMENT

Standard repair procedure: Shower enclosure and shower door installation instructions.

SRP 22-074

STRUCTURE

Standard repair procedure (SRP) - Filon roof damage repair instructions.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Entegra Reatta Xl by model year
YearComplaintsRecallsInvestigationsIssue Index
2025030—
2024020—
2023Viewing230—
2022070—
2021070—
2020050—
2019020—
2018010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.