RoadVitals

2023 Jaguar I-Pace

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 23V709000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 20, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 22, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2023 Jaguar I-Pace, most frequently naming the electrical and visibility categories. 3 safety recalls have been issued covering this model year; and 121 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Visibility150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V134000

EXTERIOR LIGHTING:TURN SIGNAL

Feb 22, 2024
2,015 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Inoperative rear turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
The remedy: Dealers will update the Car Configuration File (CCF) software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H475.
Jaguar Land Rover North America, LLCManufacturer number H475View on NHTSA.gov
23V709000NHTSA advisory: park outside

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Oct 19, 2023
501 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
The risk: The high-voltage battery overheating increases the risk of a fire.
The remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Jaguar Land Rover North America, LLCManufacturer number H459View on NHTSA.gov
23V369000NHTSA advisory: park outside

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

May 25, 2023
6,422 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
The risk: The high-voltage battery overheating increases the risk of a fire.
The remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Jaguar Land Rover North America, LLCManufacturer number H441View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Dec 20, 2025

No heat or defroster or fan on automatic when you override fan only cold air no way to heat car or reduce snow and ice on car

NHTSA ID
11706323
Incident
Dec 8, 2025
Electrical
Filed Aug 29, 2025

The contact stated that while driving at an undisclosed speed, a failure was noticed with a 2023 Jaguar I-Pace operated under the Waymo ride-share program. The vehicle would intermittently stop in the middle of traffic while completing rideshare trips. The contact expressed a concern that the ongoing failure posed a safety hazard. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable.

NHTSA ID
11683907
Incident
Aug 29, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

JLRTB02140NAS-31JUL26

New Steering Wheel - Hands On Detection (HOD) Renew

JLRTB02139NAS-31JUL26

Lane Keep Assist Malfunction

SSM76478 - 21JUL26

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

SSM76469 - 03JUL26

Unable to select Navigation when pressing the navigation Tile on the Touchscreen.

H474 Jaguar 15MAY26

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

H474 Jaguar 17APR26

Software Over The Air (SOTA) updates are failing to complete.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar I-Pace by model year
YearComplaintsRecallsInvestigationsIssue Index
2024192057.6
2023Viewing230—
2022452—
2021162—
2020518168.4
20191488157.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.