ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
2020 Jaguar I-Pace
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
NHTSA has issued a “park outside” advisory affecting this model year.
Campaign 24V183000. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govOverview
Our database contains 60 NHTSA owner-reported complaints for the 2020 Jaguar I-Pace, most frequently naming the electrical, engine and fuel system categories. 8 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 259 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2021 | 1 | 1 |
| Nov 2022 | 1 | 2 |
| Aug 2023 | 2 | 4 |
| Sep 2023 | 1 | 5 |
| Jan 2024 | 1 | 6 |
| Feb 2024 | 2 | 8 |
| May 2024 | 1 | 9 |
| Jul 2024 | 1 | 10 |
| Aug 2024 | 4 | 14 |
| Nov 2024 | 1 | 15 |
| Dec 2024 | 1 | 16 |
| Apr 2025 | 1 | 17 |
| Jul 2025 | 1 | 18 |
| Dec 2025 | 2 | 20 |
| Jan 2026 | 1 | 21 |
| Mar 2026 | 3 | 24 |
| Apr 2026 | 3 | 27 |
| May 2026 | 7 | 34 |
| Jun 2026 | 7 | 41 |
| Jul 2026 | 9 | 50 |
| Aug 2026 | 2 | 52 |
| Sep 2026 | 8 | 60 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical4663.0%
- Engine912.3%
- Fuel system79.6%
- Brakes56.8%
- Driver assistance34.1%
- Steering22.7%
- Powertrain (other)11.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
8 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
My 2020 Jaguar I-PACE is subject to NHTSA Safety Recall 26V-067, Jaguar campaign H572, concerning the risk of high-voltage battery thermal overload, smoke, and fire. The recall was reported on February 5, 2026. As of September 23, 2026, NHTSA continues to list my vehicle as “Recall Incomplete, remedy not yet available,” and Jaguar states that the permanent remedy remains under development. I have complied with the interim safety precautions, including the dealer implemented restriction on maximum battery charge. These restrictions reduce the usable range and normal utility of the vehicle, yet after more than seven months there is still no permanent repair available or definite date for one. I am concerned that I am continuing to operate and own a vehicle for which the manufacturer acknowledges a potential battery thermal-overload/fire risk while no permanent remedy is available. I am requesting that NHTSA review whether Jaguar Land Rover is providing a timely and effective remedy for Recall 26V-067 and the length of time owners are being required to operate their vehicles under interim safety restrictions.
- NHTSA ID
- 11766528
- Incident
- Feb 5, 2026
It seems that Jaguar Land Rover (JLR) told the US Department of Transportation (USDOT), as late as February 5, 2026 that, regarding manufacturer recall number H570/1/2, a "vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle..." exists in the iPace, which caused JLR to tell the USDOT that "in the interest of timely resolution for...customers, … that the permanent remedy for the defect in these vehicles would be to reacquire the vehicles,”....a plan of which JLR told the USDOT it would notify owners of on April 3, 2026. As of today, I have yet to receive JLR’s independent notification that my iPace was not safe to charge indoors (which I have done for the duration of my ownership of the vehicle, until I learned of the recall on or about August 20, 2026 through my independent internet search for iPace recall.) I have yet to have been offered a reacquisition of my vehicle, yet I can, now only charge up to 176 miles or 80% and I can no longer park overnight in my garage while charging. It appears JLR was aware of this defect as early as the year 2020, but concealed this in the internet advertisement for the vehicle and the sales paperwork that I was provided to purchase the vehicle on April 28, 2021, facts which, if communicated, would have resulted in my not having purchased an iPace. I stumbled upon this information after the “traction battery fault” indicator illuminating in mid-August 2026, when my Jaguar service advisor told me there “was a recall on the car that they cannot fix.” JLRs handling of the recall with respect to reacquiring affected vehicles is not as it discussed with the USDOT. JLR has not reacquired all H570/1/2, cars. As a retired DOT OIG agent, I question whether JLR made material omissions or misreps' about the iPace’s battery defects or about Jaguar’s intent to reacquire the 2,278 iPaces, to the USDOT to preclude crim' or reg' investigation.
- NHTSA ID
- 11765408
- Incident
- Feb 10, 2026
Main batter has a recall for fire hazed which Jaguar is not fixing. Car gave a battery warning while driving but luckily, I was able to get home before it completely failed. Dealer will not fix the main battery which is the cause of the issue but want me to pay $4000 for a air conditioning issue they say caused electrical failure yet the battery is known to be faulty.
- NHTSA ID
- 11764921
- Incident
- Jun 28, 2026
Battery charger failed following H570 safety recall while solution is being worked on for recall H572. Car has been at dealership for more than 50 days now with dealership not able to repair the defective part mainly due to the manufacturer being unable to provide a working part; first two replacement parts have been delivered damaged and third part is nowhere to be found although it was promised to be delovered on 9/10/26
- NHTSA ID
- 11763957
- Incident
- Jun 24, 2026
we are still waiting for a fix for the battery problem in this car. How long do we have to wait. This problem has already caused a safety concern, as well lost of function (less battery charge),accelerated depreciated value of ownership. How long do we have to wait?
- NHTSA ID
- 11763820
- Incident
- Sep 12, 2026
The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Traction Battery Fault-Drive with Caution" was displayed at start-up. The vehicle was taken to a dealer, where it was diagnosed with battery pack failure, and two battery cells were replaced; however, the vehicle was only partially repaired. The contact stated that the failure reoccurred, and the vehicle was inoperable on one occasion. Additionally, the battery charge failed to exceed 72 percent. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 33,000.
- NHTSA ID
- 11763019
- Incident
- Sep 25, 2025
- Mileage
- 33,000 mi
I am filing this complaint regarding my 2020 Jaguar I-PACE and recall H572 involving the high-voltage battery pack. My vehicle has approximately 90,000 miles. I received information regarding recall H572, which involves a potential thermal issue with the high-voltage battery pack that can create a safety risk. I am concerned about the safety and reliability of the vehicle because of the battery issue and the potential for a high-voltage battery failure or thermal event. I have relied on this vehicle for transportation, and the recall has significantly affected my confidence in the vehicle and its safety. I have contacted Jaguar Land Rover regarding this issue and have attempted to have the matter resolved. I believe NHTSA should be aware of my experience because this involves a high-voltage EV battery and a potential fire/thermal safety concern. I am requesting that NHTSA document this complaint and review whether Jaguar Land Rover's handling of this recall adequately addresses the safety risk to owners of affected I-PACE vehicles. I can provide recall information, repair records, communications with Jaguar Land Rover, and other documentation upon request.
- NHTSA ID
- 11762911
- Incident
- Apr 13, 2026
The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the high voltage message was displayed. The vehicle was taken to the dealer. The contact was informed that the battery was limited to 75 percent charge. The contact was informed that a diagnostic test for the illuminated warning light was not provided because the warning light was no longer illuminated. The contact was informed that the failure was not associated with the recall repair. The contact was advised that additional diagnostic testing was needed and would be an out-of-pocket expense. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System), and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer. The dealer confirmed that the high voltage fault warning light was illuminated. The vehicle was not repaired. The contact was asked to pay for the diagnostic test and declined. The manufacturer was made aware of the failure by phone. The contact had filed two complaints. The failure mileage was approximately 35,856.
- NHTSA ID
- 11762745
- Incident
- Jul 7, 2026
- Mileage
- 35,856 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
ELECTRICAL SYSTEM
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
High Voltage Coolant Heater (HVCH) unit may fail. This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected.
REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.