RoadVitals

2024 Jaguar I-Pace

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 23V369000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 22, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 21 NHTSA owner-reported complaints for the 2024 Jaguar I-Pace, most frequently naming the electrical, driver assistance and brakes categories. 2 safety recalls have been issued covering this model year; and 62 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1982.6%
  • Driver assistance28.7%
  • Brakes14.3%
  • Powertrain (other)14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:TURN SIGNAL

Feb 22, 2024
2,015 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Inoperative rear turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
The remedy: Dealers will update the Car Configuration File (CCF) software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H475.
Jaguar Land Rover North America, LLCManufacturer number H475View on NHTSA.gov
23V369000NHTSA advisory: park outside

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

May 25, 2023
6,422 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
The risk: The high-voltage battery overheating increases the risk of a fire.
The remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Jaguar Land Rover North America, LLCManufacturer number H441View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Sep 7, 2026

On July 25, 2026, at approximately 7:10 PM, I was a passenger in a fully autonomous Waymo vehicle traveling southbound near 24th Street and Southern Avenue in Phoenix, Arizona. The vehicle entered the intersection to make a left turn and, while still in the active intersection, unexpectedly reversed. I considered this a serious safety concern because of the potential risk to surrounding traffic. Fortunately, there was no collision or injury. I reported the incident directly to Waymo and subsequently followed up, asking them to review the vehicle’s video and driving data. Approximately six weeks have passed, and Waymo has not responded to me regarding the incident. I am reporting this to NHTSA so the automated-driving behavior can be documented and reviewed as a potential vehicle safety issue.

NHTSA ID
11762623
Incident
Jul 25, 2026
Electrical
Filed Sep 2, 2026

The contact witnessed a near-crash involving a 2024 Jaguar I-PACE Waymo Autonomous Vehicle. The contact was positioned approximately 5 feet away from the vehicle at an intersection. The contact observed a father and daughter walking across the crosswalk when the daughter fell to the ground. The Waymo vehicle started approaching the fallen child, and the father threw a stroller in front of the vehicle. Simultaneously, the contact positioned herself against the side of the vehicle, prompting the autonomous system to come to a stop and preventing the child from being struck. Once the pedestrians had cleared the crosswalk, the Waymo vehicle abruptly accelerated and sped away from the scene. The contact was document the license plate information. The contact stated the information was reported to the local news authority; however, the news authority was providing incorrect information.

NHTSA ID
11761737
Incident
Sep 2, 2026
Electrical
Filed Aug 9, 2026

Child safety at risk I saw a child (estimate 3-5 y/o) sitting in front seat of Waymo vehicle at 2:08pm at Bedford Dr. and Peck Dr. in Beverly Hills, CA. There did not appear to be an adult in the vehicle.

NHTSA ID
11755792
Incident
Aug 9, 2026
Electrical
Filed Jul 12, 2026

On XXX, I was the sole passenger in a driverless Waymo (XXX) in [XXX]. Pickup: Chase Field ~4:14 PM. At ~4:25 PM on [XXX], a multi-lane urban arterial, the automated driving system decelerated the vehicle without cause to ~10 mph and held that speed in the number one (leftmost) lane. There was no obstacle, pedestrian, emergency vehicle, work zone, signal, or traffic condition to explain it. Traffic passed at normal speed in adjacent lanes. The system merged to the center lane, then returned to the number one lane, still at ~10 mph. The vehicle was a slow-moving obstruction in a live travel lane. There was no steering wheel, no pedal, no human driver. I could not accelerate, pull over, or exit the lane. My exposure to a rear-end collision was created solely by the ADS and could be ended only by the ADS, which was not ending it. I called Waymo rider support. The vehicle remained at ~10 mph. About 30 seconds in, a remote agent overrode the system and restored normal speed. Key finding: the malfunction did not self-correct. The vehicle did not detect the anomaly, resolve it, or degrade to a safe state. It operated hazardously until a remote human took control. The system’s own safety architecture did not catch it. A human did, only because I called. Waymo confirmed in writing that it verified the event as described, then declined to provide root cause, telemetry, or any investigative outcome absent legal process. I request NHTSA determine: (1) whether this was reported under the Standing General Order for ADS vehicles, or deemed below threshold and on what basis; (2) whether unexplained deceleration, sustained low-speed travel in live lanes, or failure-to-self-correct events have been reported for this fleet in the Phoenix ODD; (3) whether an ADS that cannot correct its own hazardous speed loss without remote human rescue meets any reasonable safety expectation for driverless operation on public arterials. Please contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11749793
Incident
Jun 17, 2026
Electrical
Filed Jul 8, 2026

THIS REPORT IS ABOUT A SAFETY ISSUE INVOLVING A WAYMO VEHICLE OPERATING ON SAN THOMAS EXPRESSWAY AND CA HIGHWAY 101. 6/24/2026 ON OR AROUND THIS DATE, THE VEHICLE WAS OBSERVED AT SAN THOMAS EXPRESSWAY IN SANTA CLARA CALIF AND HIGHWAY 101. WAYMO VEHICLE CA PLT # 98720A4 WAS OBSERVED IN THE RIGHT LANE, THAT IS DEDICATED FOR VEHICLES ENTERING THE ONRAMP FOR THE CA 101 SOUTH. WITHOUT WARNING AND WITHOUT A TURN SIGNAL AND CROSSING OVER THE SOLID WHITE LINE, THE WAYMO VEHICLE AGGRESSIVELY ACCELERATED AND MADE AN UNSAFE AND ILLEGAL MERGE INTO THE LEFT LANE BOUND OVER THE OVER-PASS, AND CONTINUED ONTO MONTAGUE EXPRESSWAY. WAYMO VEHICLES ARE UNSAFE AND SHOULD NOT BE ALLOWED ON PUBLIC ROADS, HIGHWAYS AND STREETS. PLEASE INVESTIGATE!!

NHTSA ID
11748955
Incident
Jun 24, 2026
Electrical
Filed Jun 29, 2026

On [XXX] at approximately [XXX] pm, I was driving in the right-most lane on [XXX]. Traffic in my lane was stopped due to a red light. An autonomous Waymo vehicle was originally stopped at a yield sign on an intersecting side road behind my position. Instead of waiting for a legal gap in the traffic lane, the Waymo vehicle illegally entered the designated bicycle lane to bypass the stopped vehicles. When the traffic light turned green and my lane began to move, the Waymo vehicle abruptly merged into my lane directly from the bike lane (my right-side blind spot). It forced its way in front of my vehicle, requiring me to brake and use my horn to avoid a collision. The autonomous vehicle performed an unpredictable, illegal passing maneuver in a non-vehicle lane (bike lane) and merged from a blind spot, causing a near-miss with a human-driven vehicle that had the right-of-way. I have front and rear dashcam footage capturing the entire incident. Because the raw video files exceed standard upload limits, I have uploaded the unedited footage here for investigators to review and download: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11747089
Incident
Jun 28, 2026
Electrical
Filed Jun 28, 2026

Waymo car who had a passenger in the back of the vehicle, was autonomously driving illegally in the bus lane via Wilshire Blvd. Endangering those around them and the passenger inside.

NHTSA ID
11747041
Incident
Jun 28, 2026
Electrical
Filed Jun 28, 2026

At approximately [XXX] PT on Saturday, [XXX], my daughter and I were riding as passengers inside the car when the car itself couldn't make the traffic light in time before it turned red and got caught in the intersection of [XXX] and [XXX]. It started backing up into the oncoming traffic going across on [XXX] with the car itself backing up on [XXX], and kept on going backwards to the point that it fully blocked one out of the 2 lanes on [XXX] going towards downtown. This blatantly broke traffic laws, with cars going around us so it wouldn't hit us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11746977
Incident
Jun 27, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM76491 - 20AUG26

TCU Activation Failure And InControl App Inoperative After Software Update

JLRTB02140NAS-31JUL26

New Steering Wheel - Hands On Detection (HOD) Renew

JLRTB02139NAS-31JUL26

Lane Keep Assist Malfunction

SSM76478 - 21JUL26

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

SSM76469 - 03JUL26

Unable to select Navigation when pressing the navigation Tile on the Touchscreen.

SSM000028 - 18MAR26

Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar I-Pace by model year
YearComplaintsRecallsInvestigationsIssue Index
2024Viewing212057.2
2023230—
2022452—
2021262—
2020608168.3
20191488156.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.