RoadVitals

2024 Volvo S60

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Oct 9, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 23, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

Overview

Our database contains 22 NHTSA owner-reported complaints for the 2024 Volvo S60, most frequently naming the driver assistance, electrical and brakes categories. 3 safety recalls have been issued covering this model year; and 75 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1136.7%
  • Electrical723.3%
  • Brakes413.3%
  • Steering310.0%
  • Fuel system26.7%
  • Visibility13.3%
  • Engine13.3%
  • Airbags13.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V908000

BACK OVER PREVENTION:SOFTWARE

Dec 23, 2025
413,151 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
Volvo Car USA, LLCManufacturer number R10333View on NHTSA.gov
25V282000

BACK OVER PREVENTION:SOFTWARE

May 8, 2025
413,151 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Volvo Car USA, LLCManufacturer number R10320View on NHTSA.gov
23V780000

AIR BAGS:FRONTAL

Nov 21, 2023
346 units potentially affected
The defect: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
The risk: An air bag that does not deploy properly in a crash increases the risk of injury.
The remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Volvo Car USA, LLCManufacturer number R10254View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 22
Driver assistance
Filed Oct 9, 2026
Crash reported

The contact owns a 2024 Volvo S60. The contact stated that while reversing, the rear-view camera was inoperable. The contact stated that the failure recurred while reversing on one occasion, causing another vehicle that was also reversing to crash into the rear driver's side of the vehicle, near the fuel door. A Police report was filed. The contact stated that the vehicle was taken to the dealer, where a software update was performed in March 2025 and January 2026; however, the failure persisted. The vehicle was taken back to the dealer, where it remained for three days, but the contact was informed that no further software updates or camera replacement would be performed. The contact associated the failure with NHTSA Campaign Number: 25V908000 (Back Over Prevention); however, the VIN was not included in the recall. The failure mileage was 7,798.

NHTSA ID
11770091
Incident
Mar 7, 2025
Mileage
7,798 mi
Driver assistance
Filed Oct 5, 2026
Crash reported

The contact owns a 2024 Volvo S60. The contact stated that while attempting to park the vehicle in the garage, the vehicle rolled forward after releasing the accelerator pedal and the vehicle crashed into the garage door before the brake pedal was depressed. The Forward Collision Avoidance system failed to stop the vehicle. A panel on the garage door was damaged. The manufacturer was notified of the failure but offered no assistance. The vehicle was taken to a dealer but was not diagnosed or repaired. The failure mileage was 15,000.

NHTSA ID
11768989
Incident
May 30, 2026
Mileage
15,000 mi
Driver assistanceElectrical
Filed Aug 28, 2026

When putting vehicle in reverse, camera can become stuck or not load at all impacting rear visibility. This was previously recalled and Volvo claims a remedy through software update but I believe this is processor based and they will need to replace the units with their snapdragon processor to rectify this. Their newer models include the snapdragon processor and don’t have this issue.

NHTSA ID
11760456
Incident
Aug 1, 2026
Driver assistanceElectrical
Filed Aug 27, 2026

Electrical, Parking Collision Warning, and Rear Cross Traffic Warning. Electrical is the root cause........the entire audio subsystem drops after the AAOS 5.1.17 update. It’s not just the rear cross traffic and parking collision warnings: ALL audio goes, including media, chimes, reverse proximity tones, and even the turn-signal/blinker sound. The rear camera still shows an image, so it’s not obvious the audible alerts are gone, which is what makes it dangerous. Rebooting the head unit fixes it temporarily, then it comes back.

NHTSA ID
11760181
Incident
Aug 27, 2026
ElectricalEngineSteering
Filed Apr 23, 2026

I am submitting a formal vehicle safety complaint regarding a sudden and complete system failure in my Volvo S60 2023, which occurred in March 2026 in [XXX] . While traveling on [XXX] at highway speed, the vehicle abruptly and without warning lost all electrical power. The dashboard went completely blank, and all electronic systems ceased functioning. Critically, the steering became unresponsive/locked at the same time, creating an immediate and severe safety hazard. I was fortunate to avoid a collision, but the incident had clear potential for catastrophic consequences. The vehicle was inspected by an authorized Volvo dealership; however, I was informed that the issue could not be duplicated and no repairs were performed. As a result, the root cause of this failure remains unknown, and the safety risk persists. Key details: Mileage at time of incident: Approximately 40,000 miles Location: [XXX] Date: March 2026 Conditions: Normal highway driving, no prior warning indicators I am reporting this incident because: It involves a complete loss of vehicle control systems; It presents a significant risk of serious injury or death; It may indicate a broader defect affecting similar vehicles. I respectfully request that this matter be reviewed for potential investigation and that any similar complaints be evaluated for patterns. Please let me know if additional information is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11733466
Incident
Mar 30, 2026
Visibility
Filed Apr 11, 2026

The drivers side mirror moves independently. Does not lock. Will move randomly at any time. Volvo knows about the problem and does nothing to fix it.

NHTSA ID
11730577
Incident
Feb 27, 2026
Electrical
Filed Feb 19, 2026

The contact owns a 2024 Volvo S60. The contact stated that the radio screen was blank while driving at various speeds. The system rebooted independently soon after the failure; however, the failure reoccurred. Due to the failure, there was no access to the safety features in the vehicle. In addition, several other safety features failed to operate as needed; however, the vehicle lost motive power without warning. The vehicle was taken to the dealer on several occasions; however, the dealer could not duplicate the failure. The dealer performed several software updates on the vehicle; however, the failure persisted. The contact stated that while driving at various speeds, the failure became more frequent and more dangerous because the failure mostly occurred while driving on the highway. The manufacturer was notified of the failure on several occasions; however, the contact was not provided assistance. The vehicle was not repaired. The failure mileage was approximately 13,000.

NHTSA ID
11719046
Incident
Feb 1, 2025
Mileage
13,000 mi
BrakesDriver assistance
Filed Dec 22, 2025
Crash reported

The contact owns a 2024 Volvo S60. The contact stated that while pulling into a handicap parking spot in the parking spot located in front of Barnes and Noble, on 12/16/2025 around 6:40 P.M., the vehicle experienced uncommanded /unattended acceleration, and the brakes failed when depressed and pressed against the floorboard. and crashed into the cement barrier, which slowed it, and then the vehicle stopped. There were no warning lights illuminated. The vehicle was able to drive away from the crash. The vehicle was towed to a local dealer. The contact had pre-existing spinal injuries and five cervical surgeries. It was undetermined if he was injured during the failure, but he will be seeking medical attention. There was no reported fire, airbag deployment, or police report filed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle had recently been serviced. The contact mentioned he was not made aware of a possible issue with the vehicle during the purchase. The contact had linked the failure to NHTSA Campaign Number 25V392000 (Service Brakes, Hydraulic, Service Brakes). The contact hired an engineer who inspected the vehicle, but there were no findings or codes. The manufacturer was contacted, who filed a case. The contact had informed the insurance company. The failure mileage was approximately 4,000.

NHTSA ID
11706594
Incident
Dec 16, 2025
Mileage
4,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35953.10.0

This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle. Follow detailed instructions.

36831.5.0

ELECTRICAL SYSTEM

This is a Technical Journal: LR PHEV IGM P060700/P061A00 Control Module Performance DTCs. Software download

36920.1.0

ENGINE AND ENGINE COOLING

This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.

36926.1.0

This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download.

36899.1.0

ELECTRICAL SYSTEM

This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.

36743.3.0

ELECTRICAL SYSTEM

This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo S60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024Viewing223063.4
2023360—
2022164149.0
2021831—
2020134162.9
2019254161.1
2018410—
2017175061.6
2016274050.6
2015602054.2
2014253051.1
2013874051.9
20121218057.7
2011560—
2010000—
2009730—
2008102056.5
2007212047.9
2006314043.2
2005444041.1
20041986054.0
20031207046.8
20021869255.3
20012239357.4
2000102—
1999002—
1993000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.