RoadVitals

2023 Volvo S60

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jan 9, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 23, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2023 Volvo S60, most frequently naming the driver assistance category. 6 safety recalls have been issued covering this model year; and 144 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

Dec 23, 2025
413,151 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
Volvo Car USA, LLCManufacturer number R10333View on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

May 8, 2025
413,151 units potentially affected
The defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Volvo Car USA, LLCManufacturer number R10320View on NHTSA.gov

AIR BAGS:FRONTAL

Nov 21, 2023
346 units potentially affected
The defect: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
The risk: An air bag that does not deploy properly in a crash increases the risk of injury.
The remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Volvo Car USA, LLCManufacturer number R10254View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Jan 9, 2026

When shifting the vehicle in reverse the camera goes in black screen mode.

NHTSA ID
11709845
Incident
Jan 9, 2026
Driver assistance
Filed Sep 5, 2025

I received a previous recall notice for the backup camera not working and visited the dealership on August 19, 2025 to recieve the software update that was supposed to fix this problem. Since receiving the fix, I have continued to have the same intermittent interruption of the backup camera as I was having before the "fix". I do not believe the software fix helped the issue and this feels like an underpowered hardware issue.

NHTSA ID
11685240
Incident
Sep 3, 2025
Filed Jul 22, 2023

While driving on a highway the car went from drive into neutral all by itself and I could not put it into drive. Managed to get to a break down lane and turned car off and on. It started normally in drive, but that only lasted for 30 seconds when it went back into neutral. I was close to my exit and this happened multiple times - was in drive and it went into neutral on its own! Very dangerous. Car was picked up by Volvo assist and towed away last night. Car is 7 months old car with 3800 miles on it. It was towed to the dealer where it was purchased and we are waiting to hear something about cause/fix etc.

NHTSA ID
11533862
Incident
Jul 21, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35953.10.0

This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle. Follow detailed instructions.

36926.1.0

This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download.

36920.1.0

ENGINE AND ENGINE COOLING

This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.

36202.2.1

This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads

36899.1.0

ELECTRICAL SYSTEM

This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.

36447.4.0

ELECTRICAL SYSTEM

This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo S60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020
2024183060.5
2023Viewing360
2022154146.9
2021731
2020104158.0
2019244157.6
2018410
2017155060.5
2016254044.5
2015572051.0
2014253051.1
2013864052.0
20121218057.7
2011560
2010000
2009730
2008102056.5
2007212047.9
2006314043.2
2005444041.1
20041986054.0
20031207046.8
20021869255.3
20012239357.4
2000102
1999002
1993000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.