RoadVitals

2017 Volvo S60

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Oct 1, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jun 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 15 NHTSA owner-reported complaints for the 2017 Volvo S60, most frequently naming the body & structure, interior & seats and engine categories. 5 safety recalls have been issued covering this model year; and 257 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure327.3%
  • Interior & seats218.2%
  • Engine19.1%
  • Other / unspecified19.1%
  • Seat belts19.1%
  • Tires & wheels19.1%
  • Visibility19.1%
  • Brakes19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V378000

SEAT BELTS:FRONT

Jun 30, 2020
308,260 units potentially affected
The defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk: An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car USA LLCManufacturer number R10029View on NHTSA.gov
19V849000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Nov 26, 2019
144,937 units potentially affected
The defect: Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Volvo Car USA LLCManufacturer number R89978View on NHTSA.gov
17V127000

AIR BAGS

Mar 1, 2017
112 units potentially affected
The defect: Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
The risk: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
The remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.
Volvo Car USA LLCManufacturer number R89712View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 15
Interior & seats
Filed Oct 1, 2025

The contact's son owns a 2017 Volvo S60. The contact’s son stated that while driving at an undisclosed speed, the driver’s side door unexpectedly opened. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s side door latch had failed and needed to be replaced. The contact also stated that while driving at an undisclosed speed, the passenger’s side door unexpectedly opened. The vehicle was taken back to the mechanic, where it was diagnosed that the passenger’s side door latch also had failed and needed to be replaced. The mechanic informed the contact that the vehicle could be associated with a recall. The vehicle was not repaired. The mechanic referred the contact to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.

NHTSA ID
11690847
Incident
Oct 1, 2025
Mileage
80,000 mi
Filed Aug 16, 2025

Front driver door latch malfunctioning. There was a recall on these, but does not include my vin number.

NHTSA ID
11681059
Incident
Aug 16, 2025
Filed Aug 12, 2024

Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to work. I found information stating that there was a recall on the Volvo S60 (2017) but when I enter my VIN nothing displays. I just bought the vehicle in February and the dealership is telling me that this will cost me $450 to repair on my MAX CARE warranty. Why? When the vehicle had a recall on it in 2020 that obviously was never addressed, prior to me purchasing it.

NHTSA ID
11608030
Incident
Aug 11, 2024
Body & structureInterior & seats
Filed May 13, 2024

Multiple doors unexpectedly open. Door latches do not lock.

NHTSA ID
11588561
Incident
May 13, 2024
Tires & wheels
Filed Jan 16, 2024

4 new Bridgestone WEATHERPEAK BL 235/45R18 tires were purchased for "mom’s" low mileage vehicle. 8 months / 3,850 miles later, while my daughter was driving it in the center lane of the highway, the front left tire suddenly exploded! Fortunately, there were no injuries but had there been another vehicle at her side, this might have been a different story. The vehicle was towed back to the tire dealer to have the tire replaced. Combined with Bridgestone’s known past tire issues, we are now afraid to drive on the highway on these tires!!

NHTSA ID
11565850
Incident
Nov 28, 2023
Filed Mar 29, 2023

The vehicle was sold with automatic 911 in the case of an accident. That is no longer functional since it uses 3G. Volvo chose to use 3G even though it was supposed to stop working.

NHTSA ID
11514353
Incident
Feb 1, 2022
Filed Aug 14, 2022

The driver door will not latch and stay shut. We are in a warm climate and it happened suddenly. There was no warning lights and the car will drive without the door shut. Extremely dangerous. It hasn’t been looked at by a mechanic yet…it will have to be towed.

NHTSA ID
11479192
Incident
Aug 14, 2022
Body & structure
Filed May 11, 2022

The driver door won't lock. The latch on the door is not locking causing the driver door to remain open presenting a safety issue. If the door swings opened because it is not closed properly a accident could occur. Other vehicles in that are the same make, model, and year is under recall. The problem first occurred on Saturday, May 7, 2022. I was driving the vehicle and there was no warning that the door latch had a problem. The door came opened while driving. The vehicle was towed to Southwest Volvo Sevice department and it is determined that the door latch needs to be repaired.

NHTSA ID
11464298
Incident
May 7, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

19245

This is a Technical Journal. Vehicle type and platform identification.

8501

EXTERIOR LIGHTING

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo S60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024183060.5
2023360—
2022154146.9
2021731—
2020104158.0
2019244157.6
2018410—
2017Viewing155060.5
2016254044.5
2015572051.0
2014253051.1
2013864052.0
20121218057.7
2011560—
2010000—
2009730—
2008102056.5
2007212047.9
2006314043.2
2005444041.1
20041986054.0
20031207046.8
20021869255.3
20012239357.4
2000102—
1999002—
1993000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.