2014 Volvo S60

My Volvo S60 has developed excessive oil consumption consistent with the condition described in Volvo’s “Engine Oil Consumption” extended-warranty notice. I only received this notice after my vehicle had already passed the 8-year/100,000-mile eligibility period, preventing me from accessing the program intended for this defect. I visited an authorized Volvo dealer regarding the oil-consumption issue, and the dealer recommended performing Volvo’s official oil-consumption test. Before authorizing the test, I asked Volvo to cover the cost and confirm reimbursement eligibility. Volvo declined these requests, requiring me to pay for the test and any related repairs. I proceeded with the official oil-consumption test at my own expense, and the results confirmed abnormal oil consumption. Despite this, Volvo again declined reimbursement or goodwill assistance and did not provide any written, technical explanation based on the confirmed test results. This condition poses safety concerns, including possible engine damage, stalling, or sudden loss of power if oil drops unexpectedly. To maintain safe operation, I must frequently check and top off the oil. I also previously owned another Volvo model (XC60 2015.5) equipped with the same engine family, which experienced a piston-ring failure in late 2021. At that time, the recommended repair was piston-ring replacement—the same repair now recommended for this S60. Volvo declined coverage for that prior failure as well. Experiencing similar defects in two Volvo vehicles with the same engine family suggests a broader pattern that may impact safety. I am reporting this issue to NHTSA because: • Volvo sent the program notice only after my vehicle was no longer eligible. • Volvo denied reimbursement despite a confirmed defect. • The defect creates safety risks due to potential loss of power. • My experience aligns with reported patterns of excessive oil consumption and piston-ring failures in this engine family.

NHTSA ID

11704130

Incident

Oct 9, 2025

Vehicle Make/Model/Year: 2014 Volvo S60 Mileage at Failure: 111,000 Incident Description: I am reporting a complete engine failure in my 2014 Volvo S60 due to excessive oil consumption, a known defect in these models as documented in Volvo’s Quality Bulletin P10207. I purchased this vehicle used only 7 months ago, unaware of this defect. There was no notification of any warranty extension or known issue, and the vehicle showed no signs of oil leakage —it simply failed. Volvo has refused to assist me because the vehicle is now beyond 100,000 miles and 8 years, despite their documented acknowledgment of this design flaw. This is a serious safety issue that could have resulted in an accident had the engine seized at highway speed. I am requesting NHTSA investigate further or reopen the matter as a public safety concern.

NHTSA ID

11669402

Incident

Jun 20, 2025

As part of routine scheduled maintenance for this car, it was determined that there is excessive oil consumption occurring in the engine which requires the piston rings to be replaced. In conversations with the Volvo dealership and other Volvo repair facilities, this appears to be a known issue with this make and model of Volvo. I purchased this car from the Volvo dealership and have taken it back to the dealership for every scheduled maintenance/servicing recommendation. An engine failure of this type with this low of mileage is concerning. Volvo has apparently acknowledged this issue for this make and model and has paid for the required repairs in some cases. I want to raise this issue so that future owners of this model of used car can be aware before purchasing this car.

NHTSA ID

11572932

Incident

Jan 17, 2024

1. The engine has been compromised due to excessive oil consumption for at least half the life of the vehicle. The oil level was detected y a Volvo mechanics being 4 quarts low despite the vehicle not being due for an oil change for another 2,200 miles. At that time, the vehicle was still under extended warranty 2. Had the low oil level not been detected , I would have run out of oil on the freeway and the engine would have caught fire 3. I monitored oil consumption over 5 months and documented significant consumption on the order of 1 quart over 500 miles 4. I opened a case with Volvo in Feb. 2021, and I was sent to one of their dealers for an oil consumption test. The service dealer stated the test was normal, despite the fact that the dipstick level drop corresponded to 1.5 quarts of oil consumed over 1000 miles (documented by photos). Volvo then closed the case 5. I continued to monitor oil consumption myself and topped up the oil as needed at a rate of 1 quart per 600 miles. Since Feb. 2021, over 30,000 driven miles, I have added ~ 60 quarts of oil, in addition to continuing to perform oil changes as recommended by Volvo dealers 6. For the record, Volvo has been concealing their excessive oil consumption by administering 7 quarts and even 8 quarts of oil at each oil change instead of the owner's manual recommended 5.8 quarts. I have 15 oil service record documents from Volvo service facilities for all my oil services documenting the above 7. In Nov 2023 my catalytic converter issues error codes due to low performance caused by excessive oil consumption 8. On [XXX] while driving to Cleveland I had several misfires, the engine started shaking on the freeway and barely made it to Cleveland 9. On [XXX] I took the car to a Volvo dealership where it was diagnosed with severe engine damage from prolonged oil consumption. I re-opened a case with Volvo to cover repairs (~$7000) and loaner car. So far Volvo has been silent and slow. 10. Doc upload not working below. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

NHTSA ID

11563613

Incident

Dec 24, 2023

I was driving my car and one day I got a warning to stop car immediately that there was no oil. I get regular oil changes and maintenance. I checked the oil and it was empty. There are no leaks, nothing burning out of the exhaust. I added oil and 2 weeks later same warning, I have to add oil 1-2 times a month. I took the car to Volvo and they couldn’t find an issue. I took the car to family mechanic and he said there is a known issue w Volvo cars pistons rings going bad and causing oil to burn. He said there is a class action law suit about this very thing. I took the car back to Volvo dealer and they found the issue and want $8000 to correct it. Volvo knows about their faulty piston rings. They even acknowledged it at the dealer and told me to put something in my oil and keep adding oil monthly. They told me the car will be fine as along as I add oil. However I don’t feel I need to add oil to a car 1-2 times a month. I’ve also had error warnings that there is no coolant. Volvo also knows about this and refuses to correct or recall the car

NHTSA ID

11525152

Incident

Feb 12, 2021

The engine oil pressure sensor is not activated in my 2014 volvo s60 software, also combined with what i found out was a known issue of excessive oil. My car engine oil pressure got too low, and there was no warning displayed in the Driver Information Module (DIM). the car started stalling while driving and i almost had a crash. I found out there was a recall on the 2012 volvo S60 but there was none on my 2014 which had the same issue. I have since taking the car to the dealership and not only did i almost lose my life in a crash i was also told the engine was permanently damaged. i have reported the case to volvo they need to expand the years the recall was on and also need to fix my engine which was due to manufacturers defect

NHTSA ID

11521564

Incident

May 1, 2023

It has come to my attention my 2014 Volvo s60 has a well known and documented problem of excessive oil consumption internally. It has to do with the pistons and the pump rings and is well known by Volvo since 2013. It is not a leak but an issue with the manufacture which seems like an obvious reason to recall and make them fix it. How do we not know more crashes or fires aren't caused from this when the company is clearly trying to cover it up??!! I was not aware of it before I purchased the vehicle but received a letter from Volvo stating the issue and the extended warranty will be added from 8 years or 100,000 miles. However, the years start from when the vehicle was first sold, in my case 8/31/13 so even though I have not exceeded the 100K miles they will not fix my problem. They quoted me $9k for the repair and claimed they could do nothing else about it. How can it be a company knows for years this is an issue and doesn't warn buyers nor do they do anything to try and remedy the issue until they see a class action lawsuit coming..???? the NHTSA MUST GET INVOLVED TO HELP CONSUMERS. THIS IS A WIDLEY KNOWN AND DOCUEMNTED ISSUE. If I was not aware or cared about my car other then the scheduled oil change it could blow up and injure me or another driver easily if their is no oil in the car. That is absolutely unacceptable. How can you allow this to not be recalled? It has been known and is allowed to not be remedied? They are even reimbursing people who had already paid for this repair so it seem obvious they know its now right but until someone forces them to fix it, they can just quietly fix the bare minimum. The fact it is not known to the public should alone be a safety issue, people don't buy a $30k car to drive around with oil in the back and have to worry their car will explode if they don't add oil every 1k miles. As I said, I got a letter for an extended warranty that doesn't even apply and when I called volvo they said nothing can be done. PLEASE HELP

NHTSA ID

11508919

Incident

Feb 24, 2023

Door latch broken as described in recall R89978. Called local dealership and they are unable to fix it until October 27th, 1 month later.

NHTSA ID

11485816

Incident

Sep 21, 2022

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

This is a Technical Journal. Vehicle type and platform identification.

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.