2024 Volvo S60 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Volvo S60, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance729.2%
- Electrical520.8%
- Brakes416.7%
- Steering312.5%
- Fuel system28.3%
- Visibility14.2%
- Engine14.2%
- Airbags14.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2024 Volvo S60. The contact stated that while pulling into a handicap parking spot in the parking spot located in front of Barnes and Noble, on 12/16/2025 around 6:40 P.M., the vehicle experienced uncommanded /unattended acceleration, and the brakes failed when depressed and pressed against the floorboard. and crashed into the cement barrier, which slowed it, and then the vehicle stopped. There were no warning lights illuminated. The vehicle was able to drive away from the crash. The vehicle was towed to a local dealer. The contact had pre-existing spinal injuries and five cervical surgeries. It was undetermined if he was injured during the failure, but he will be seeking medical attention. There was no reported fire, airbag deployment, or police report filed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle had recently been serviced. The contact mentioned he was not made aware of a possible issue with the vehicle during the purchase. The contact had linked the failure to NHTSA Campaign Number 25V392000 (Service Brakes, Hydraulic, Service Brakes). The contact hired an engineer who inspected the vehicle, but there were no findings or codes. The manufacturer was contacted, who filed a case. The contact had informed the insurance company. The failure mileage was approximately 4,000.
When my son got a car last December, we bought him a 2024 Volvo s60, primarily for the safety features. Since we have had the vehicle, Volvo has had a lot of issues with their infotainment system. He has contacted them many times and I had started to keep a record of how often it would glitch. If it was just music not working, no big deal. But sometimes it was the backup camera too and once the heat. He recently had a car accident. He is okay (of course shaken up) but it was a bad situation. A van had dropped a lot of items. Plumbing and metal shelving. There was a pick up who was trying to avoid it. My son tried to avoid the pick up unsuccessfully but partially because his wheels landed on metal shelving and he was sliding on the road. The accident report captured this. His car was totaled. The purpose of this email is that the car was totaled, as even though he was braking as hard as he could, his tire was sliding on that shelving so he did have quite a hard impact. Not one safety feature worked on this vehicle, not the SOS, not the forward, not the airbags. My intuition is telling me it's all related to these many issues with the electronics in this car (recharge models have had this issue and been recalled). Before they dispose of the vehicle I wanted to consult with an attorney to see if we have any recourse with Volvo, especially because safety is why we bought the car. It is currently at the body shop. The infotainment has had an issue forever.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I am submitting a formal vehicle safety complaint regarding a sudden and complete system failure in my Volvo S60 2023, which occurred in March 2026 in [XXX] . While traveling on [XXX] at highway speed, the vehicle abruptly and without warning lost all electrical power. The dashboard went completely blank, and all electronic systems ceased functioning. Critically, the steering became unresponsive/locked at the same time, creating an immediate and severe safety hazard. I was fortunate to avoid a collision, but the incident had clear potential for catastrophic consequences. The vehicle was inspected by an authorized Volvo dealership; however, I was informed that the issue could not be duplicated and no repairs were performed. As a result, the root cause of this failure remains unknown, and the safety risk persists. Key details: Mileage at time of incident: Approximately 40,000 miles Location: [XXX] Date: March 2026 Conditions: Normal highway driving, no prior warning indicators I am reporting this incident because: It involves a complete loss of vehicle control systems; It presents a significant risk of serious injury or death; It may indicate a broader defect affecting similar vehicles. I respectfully request that this matter be reviewed for potential investigation and that any similar complaints be evaluated for patterns. Please let me know if additional information is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Volvo S60. The contact stated that the radio screen was blank while driving at various speeds. The system rebooted independently soon after the failure; however, the failure reoccurred. Due to the failure, there was no access to the safety features in the vehicle. In addition, several other safety features failed to operate as needed; however, the vehicle lost motive power without warning. The vehicle was taken to the dealer on several occasions; however, the dealer could not duplicate the failure. The dealer performed several software updates on the vehicle; however, the failure persisted. The contact stated that while driving at various speeds, the failure became more frequent and more dangerous because the failure mostly occurred while driving on the highway. The manufacturer was notified of the failure on several occasions; however, the contact was not provided assistance. The vehicle was not repaired. The failure mileage was approximately 13,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2024 Volvo S60. The contact stated that while pulling into a handicap parking spot in the parking spot located in front of Barnes and Noble, on 12/16/2025 around 6:40 P.M., the vehicle experienced uncommanded /unattended acceleration, and the brakes failed when depressed and pressed against the floorboard. and crashed into the cement barrier, which slowed it, and then the vehicle stopped. There were no warning lights illuminated. The vehicle was able to drive away from the crash. The vehicle was towed to a local dealer. The contact had pre-existing spinal injuries and five cervical surgeries. It was undetermined if he was injured during the failure, but he will be seeking medical attention. There was no reported fire, airbag deployment, or police report filed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle had recently been serviced. The contact mentioned he was not made aware of a possible issue with the vehicle during the purchase. The contact had linked the failure to NHTSA Campaign Number 25V392000 (Service Brakes, Hydraulic, Service Brakes). The contact hired an engineer who inspected the vehicle, but there were no findings or codes. The manufacturer was contacted, who filed a case. The contact had informed the insurance company. The failure mileage was approximately 4,000.
I was at a stoplight with my foot on the brake. The car lurched forward, which prompted me to push harder on the brake. Then, with my foot firmly on the brake, the car accelerated into the car in front of me. There was body damage to the car. Volvo investigated and said that the computer indicated that the gas pedal was engaged at 90% while the brake was engaged at the same time. This would involve me putting my foot on the gas and brake at the same time, which simply is not what happened. There is clearly something wrong with their computer system. The same problem was identified in the XC40 Recharge EV model.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I am submitting a formal vehicle safety complaint regarding a sudden and complete system failure in my Volvo S60 2023, which occurred in March 2026 in [XXX] . While traveling on [XXX] at highway speed, the vehicle abruptly and without warning lost all electrical power. The dashboard went completely blank, and all electronic systems ceased functioning. Critically, the steering became unresponsive/locked at the same time, creating an immediate and severe safety hazard. I was fortunate to avoid a collision, but the incident had clear potential for catastrophic consequences. The vehicle was inspected by an authorized Volvo dealership; however, I was informed that the issue could not be duplicated and no repairs were performed. As a result, the root cause of this failure remains unknown, and the safety risk persists. Key details: Mileage at time of incident: Approximately 40,000 miles Location: [XXX] Date: March 2026 Conditions: Normal highway driving, no prior warning indicators I am reporting this incident because: It involves a complete loss of vehicle control systems; It presents a significant risk of serious injury or death; It may indicate a broader defect affecting similar vehicles. I respectfully request that this matter be reviewed for potential investigation and that any similar complaints be evaluated for patterns. Please let me know if additional information is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Automatic Intervention Collision Avoidance system activated unnecessarily and unexpectedly during a freeway exit. There were no cars ahead within a reasonable distance, but there was a car in the adjacent lane of a “dual” parallel exit lane on the freeway. There was a solid white line between vehicles and the system seemed to interpret both vehicles exiting the freeway simultaneously as a “near collision” when in fact we were both operating correctly. I did not notice any intrusion or movement of the adjacent vehicle into our lane. The response from the vehicle was a sudden and violent movement of the steering wheel to the left and I believe application of the brakes although I am not certain of that. This event occurred in the southbound lanes of [XXX] near [XXX]. The exit, I believe, is for [XXX] [XXX] . This was a rental vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I was at a stoplight with my foot on the brake. The car lurched forward, which prompted me to push harder on the brake. Then, with my foot firmly on the brake, the car accelerated into the car in front of me. There was body damage to the car. Volvo investigated and said that the computer indicated that the gas pedal was engaged at 90% while the brake was engaged at the same time. This would involve me putting my foot on the gas and brake at the same time, which simply is not what happened. There is clearly something wrong with their computer system. The same problem was identified in the XC40 Recharge EV model.
The contact owns a 2024 Volvo S60. The contact stated while driving approximately 45 MPH, a message stating that the propulsion system was reduced was displayed, and the vehicle came to a complete stop in the middle of the road, nearly causing a crash. Additionally, the steering wheel seized, the gear shift indicator light turned off, and the four wheels seized while the engine continued to run. A Police Officer arrived at the scene and directed traffic to prevent a crash. The vehicle was towed to the nearest dealer, where it was diagnosed with fuel pump failure. The dealer replaced the fuel pump and informed the contact that the vehicle had been repaired. The contact informed the dealer that he felt unsafe driving the vehicle because the steering wheel and the wheel had seized while the engine was still running, which prevented the contact from pulling to the side of the road. The dealer informed the contact that no other failure was found and that the vehicle operated as designed. The dealer towed the vehicle to the residence, and the contact had not driven the vehicle since the failure. The manufacturer was notified of the failure and of the safety concerns but advised the contact that the diagnostic report from the dealer only showed a failure with the fuel pump. No further assistance was provided. The failure mileage was approximately 20,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The drivers side mirror moves independently. Does not lock. Will move randomly at any time. Volvo knows about the problem and does nothing to fix it.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I am submitting a formal vehicle safety complaint regarding a sudden and complete system failure in my Volvo S60 2023, which occurred in March 2026 in [XXX] . While traveling on [XXX] at highway speed, the vehicle abruptly and without warning lost all electrical power. The dashboard went completely blank, and all electronic systems ceased functioning. Critically, the steering became unresponsive/locked at the same time, creating an immediate and severe safety hazard. I was fortunate to avoid a collision, but the incident had clear potential for catastrophic consequences. The vehicle was inspected by an authorized Volvo dealership; however, I was informed that the issue could not be duplicated and no repairs were performed. As a result, the root cause of this failure remains unknown, and the safety risk persists. Key details: Mileage at time of incident: Approximately 40,000 miles Location: [XXX] Date: March 2026 Conditions: Normal highway driving, no prior warning indicators I am reporting this incident because: It involves a complete loss of vehicle control systems; It presents a significant risk of serious injury or death; It may indicate a broader defect affecting similar vehicles. I respectfully request that this matter be reviewed for potential investigation and that any similar complaints be evaluated for patterns. Please let me know if additional information is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
When my son got a car last December, we bought him a 2024 Volvo s60, primarily for the safety features. Since we have had the vehicle, Volvo has had a lot of issues with their infotainment system. He has contacted them many times and I had started to keep a record of how often it would glitch. If it was just music not working, no big deal. But sometimes it was the backup camera too and once the heat. He recently had a car accident. He is okay (of course shaken up) but it was a bad situation. A van had dropped a lot of items. Plumbing and metal shelving. There was a pick up who was trying to avoid it. My son tried to avoid the pick up unsuccessfully but partially because his wheels landed on metal shelving and he was sliding on the road. The accident report captured this. His car was totaled. The purpose of this email is that the car was totaled, as even though he was braking as hard as he could, his tire was sliding on that shelving so he did have quite a hard impact. Not one safety feature worked on this vehicle, not the SOS, not the forward, not the airbags. My intuition is telling me it's all related to these many issues with the electronics in this car (recharge models have had this issue and been recalled). Before they dispose of the vehicle I wanted to consult with an attorney to see if we have any recourse with Volvo, especially because safety is why we bought the car. It is currently at the body shop. The infotainment has had an issue forever.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .