RoadVitals

2024 Audi Q4 E-Tron

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 28, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 21 NHTSA owner-reported complaints for the 2024 Audi Q4 E-Tron, most frequently naming the electrical, brakes and driver assistance categories. 3 safety recalls have been issued covering this model year; and 705 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1448.3%
  • Brakes413.8%
  • Driver assistance413.8%
  • Powertrain (other)26.9%
  • Steering26.9%
  • Tires & wheels26.9%
  • Airbags13.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

Feb 28, 2025
13,769 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Volkswagen Group of America, Inc.Manufacturer number AUDI: 93FR WV: 93CJView on NHTSA.gov

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

May 22, 2024
17,797 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
The remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
Volkswagen Group of America, Inc.Manufacturer number 941LView on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Dec 13, 2023
93,196 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
The risk: An overheated outlet or charging cable can increase the risk of a fire.
The remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Volkswagen Group of America, Inc.Manufacturer number 93U6/93U8View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Aug 10, 2026

The high-voltage charging system has repeatedly malfunctioned. The vehicle intermittently displays a "Charging System Malfunction" warning and a message that only AC charging is possible, the charge-port indicator blinks green and then red, and the vehicle cannot be reliably charged. The vehicle and the affected charging components are available for inspection on request. Safety risk: because the vehicle cannot be dependably charged, it can be left without sufficient power to complete a trip, creating a risk of losing motive power and leaving the driver stranded, potentially on a roadway or in an unsafe location. The affected onboard charger is the subject of Audi Safety Recall 93FR (Onboard Charger with Integrated DC/DC-Converter) — a component the manufacturer has already identified as safety-related. As of 8/10/26, the fault has returned and I no longer consider the vehicle safe to rely on for normal driving. Reproduced and confirmed by a dealer: yes, on multiple occasions. On 06/03/2026 (~52,771 miles), Audi Tysons Corner recorded the "Charging System Malfunction / unable to charge / blinks green then red" complaint and performed a combined software update (ID.S 5.4.3, TSB 2080398). On 07/08/2026 (~54,673 miles), the same dealer recorded the "Charging System Malfunction / only AC charging possible" complaint, reported diagnostic fault P33E800 (charge socket / charge connector lock mechanical malfunction), and replaced the Connector Lock 1 Actuator (F498). The defect has since returned. Inspected by the manufacturer and others: the vehicle has been inspected and serviced only by Audi authorized dealers (Audi Tysons Corner and Audi Chantilly), including warranty and recall work, with diagnostic/GFF logs uploaded to Audi. On 10/13/2025 (~37,447 miles) Audi performed Safety Recall 93FR on the onboard charger, and the high-voltage charger was subsequently replaced under that recall. The vehicle has not been inspected by police or insurance. Repair invoices are avail

NHTSA ID
11755869
Incident
Jun 12, 2026
Brakes
Filed May 10, 2026

On three occasions, while in regenerative braking mode, my car failed to engage the brakes at low speeds. After pressing on the brake pedal for several seconds with no response, the wheels then locked completely - but only after the car had traveled had traveled around 30 feet. The dealer has inspected the car and has not been able to replicate the problem, so they say there is nothing they can do to correct it (although they are NOT saying that they don't believe me). There were no warning lights or messages about a failed system - the brakes just didn't work. This was very unnerving to me, and I don't see how I can drive the car without some corrective measures taken. I was fortunate that these incidents happened where no person or other car was nearby, but that was only luck. I reported the three incidents to the dealer, and brought the car in twice for them to inspect the car.

NHTSA ID
11736857
Incident
Mar 15, 2026
Powertrain (other)
Filed Apr 7, 2026

My Audi Q4 Etron has had this issue since it was new. The car has a sensor as part of the drivers seat. Once you sit in the seat the car turn on and you can start driving. The problem is if you make any movements, like turn to look back while your backing the car up or you reach over to pick up something off the passenger front seat the car will abruptly stop and turn off. It can take up to two minutes for the car to start again, twice i was left in the middle of a four lane intersection stranded. The second time it nearly caused an accident as multiple cares slammed their brakes. The dealership said that its a common complaint but there in nothing they can do, i was told to stay seated and to not move while driving. My wife also got stranded blocking an intersection and it also almost caused an accident, she was so scared that she will not drive the car or ride in it when im driving. Audi need to fix this before someone gets killed. I hope you can help.

NHTSA ID
11729780
Incident
Feb 6, 2026
BrakesElectricalSteering
Filed Mar 24, 2026

On March 20, 2026, while my 2022 Audi Q4 e-tron (VIN: [XXX] ) was parked in my private garage at approximately 98% battery charge, I attempted to start the vehicle and experienced a complete electrical system failure. All electronic systems failed simultaneously, including: brake system (Brake System Failure warning displayed), parking brake sensor, traffic/charging system, power windows, and side view mirrors. The vehicle could not be placed into neutral. AAA was dispatched and the vehicle required a jump-start to the 12-volt auxiliary system before it could be moved. The vehicle was towed to Audi Beverly Hills for inspection. The dealership diagnosed the fault as: Control Module Main Processor Performance, Symptom Code 20079, per Technical Service Bulletin TSB 2074484/3. Per that TSB, the dealer was instructed by Audi of America to create a PSS (Pending Service Solution) record, erase the fault memory, and release the vehicle to me with no repair performed. The stated guidance from Audi of America to the dealer was to inform me that this is "an extremely infrequent fault" that is "being reviewed." No fix exists. No timeline for a fix has been provided. The vehicle was released to me with the underlying defect unresolved. This is a known, manufacturer-acknowledged defect with no current remedy. As a fully electric vehicle, the Q4 e-tron's braking and all safety systems are electronically dependent. A recurrence of this fault while driving presents an unreasonable safety risk. I am requesting NHTSA investigate whether TSB XXX /3 and Symptom Code 20079 warrant a formal safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11726744
Incident
Mar 20, 2026
ElectricalPowertrain (other)
Filed Feb 15, 2026

I am filing this complaint due to ongoing electronic and drivetrain malfunctions that may impact safe vehicle operation. AWD System Malfunction (Primary Safety Concern) The vehicle repeatedly displays four-wheel drive system malfunction warnings. I have brought the vehicle to the dealership three times for this same issue. The malfunction continues unresolved, raising concerns about traction, stability, and drivetrain reliability. Intermittent Entry Failure Biometric entry intermittently fails, forcing use of the key fob. This could delay access in emergency situations. Remote System Failures Remote vehicle functions (lock/unlock and climate control) operate inconsistently or fail entirely, often generating error messages. Audi has stated this is a system infrastructure issue with no current fix. Battery Power Inconsistency Although the battery indicates 100% charge, actual available power never reaches full output and drops shortly after driving. This creates uncertainty about vehicle performance and usable range. HUD Feature Does Not Perform as Advertised The head-up display does not show surrounding vehicle speeds as advertised, only colored indicators. This removes expected situational awareness information. Summary The vehicle exhibits repeated drivetrain warnings, electronic access failures, and inconsistent battery performance. These issues persist despite multiple service visits. I am requesting this complaint be formally recorded and investigated due to potential safety implications.

NHTSA ID
11718122
Incident
May 14, 2025
BrakesElectrical
Filed Jan 30, 2026

At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive and reverse -While accelerator engaged -Not touching brake pedal -No obstacles, pedestrians or vehicles present that would require braking -No warnings, alerts or messages on screen -Occurs randomly, nothing to indicate braking is needed -Most recent incident, on flat, familiar road, clear, temperate weather, no obstacles, car unexpectedly braked after accelerating from traffic light, fell out of gear and would not go back into gear for several minutes, resulting in near rear-end collision with multiple vehicles behind that did not expect sudden stop while accelerating. Eventually car would drive a short distance then hard brake, slip out of gear, not be able to drive. This was repeated 4 times before finally being able to drive without failure. -Audi inspected, could not reproduce the issue. It occurs very randomly, so it’s difficult to reproduce on demand. -No fault codes were found or stored -Dealer said without being able to reproduce it there was nothing to be done. I asked for TAC case to be opened for assistance. They strongly refused but eventually agreed. Case was opened but immediately rejected (within minutes). Later they said it was rejected for missing info, including location of incidents, which they never asked me for and I could have provided. Sudden random very hard braking and going into park while accelerating, then not being able to drive, with no warnings or fault codes, is a safety hazard.This has happened many times over a year. Other vehicles can crash into an unexpected stopped car in traffic. The last time I came within a millisecond of a major crash.

NHTSA ID
11714579
Incident
Jan 7, 2026
AirbagsElectrical
Filed Dec 18, 2025

Car had electrical malfunction warning please contact costumer support and car died and zero damage to the body or the car. But the side air bags faulty went off. This car had a prior recall on file for same issues of car dying off and clerical problems. I got this car in September 2025 and had issue with it within the second month of having this car. I was not told there was a prior recall at all.

NHTSA ID
11705977
Incident
Oct 26, 2025
Driver assistanceElectrical
Filed Dec 17, 2025
Crash reported2 injuries reported

I was stopped in line at a drive through. The car started rolling (electric cars should not do that) so I tapped the brakes. The car started accelerating and I started braking hard and the car just sped up. Auto braking and collision warning did not kick in. The car slammed into the car parked in front of me and drove it forward about 10 feet. The driver has soft tissue injuries as do I. In the past, it has also lost acceleration while driving did not respond to the gas pedal. I frequently get warnings that the safety features are temporarily not working.

NHTSA ID
11705575
Incident
Nov 17, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2082768_1

ELECTRICAL SYSTEM

This bulletin provides information when the remaining range is too low/has dropped.

TSB_2077497_2

ELECTRICAL SYSTEM

This bulletin provides information regarding the work steps necessary when replacing high-voltage modules.

TSB_2081573_4

FUEL/PROPULSION SYSTEM

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

TSB_2078648_2

STRUCTURE:BODY

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q4 E-Tron by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010
2025410
2024Viewing213059.5
2023164066.9
2022250

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.