RoadVitals

2005 Evenflo 389 (triumph)

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 4, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2005 Evenflo 389 (triumph), most frequently naming the seat belts category. 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts3100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE07038ClosedPreliminary Evaluation

CHOKING ON CHILD SEAT STYROFOAM

Opened Jul 17, 2007
Closed Nov 1, 2007

EVENFLO IS RECALLING CERTAIN TRIUMPH CONVERTIBLE CAR SEATS MANUFACTURED BEFORE NOVEMBER 2005.MODEL NUMBERS INCLUDED IN THE RECALL START WITH 264, 359 OR 389.THE NHTSA RECALL NUMBER IS 07C-008.SINCE 2003, ODI HAS RECEIVED 12 COMPLAINTS OF A CHOKING HAZARD INVOLVING THE SUBJECT CHILD SEATS.THE CHILDREN WERE ABLE TO GAIN ACCESS TO THE STYROFOAM UNDERNEATH THE SEAT CLOTH COVER AND BREAK OFF PIECES OF STYROFOAM.TEN (10) OF THE 12 COMPLAINANTS STATED THAT THE CHILD ALSO PLACED THE BROKEN STYROFOAM PIECES INTO THEIR MOUTHS; IN THREE CASES, THE CHILD WAS CHOKING AND IN ONE CASE THE CHILD WAS GAGGING.THE SUBJECT SEATS CONTAIN STYROFOAM PADS ON EACH SIDE OF THE SEAT'S PLASTIC SHELL.THE STYROFOAM IS BENEATH A REMOVABLE PADDED FABRIC COVER THAT ATTACHES TO THE SEAT WITH J-HOOKS.MOST SEATS PRODUCED BEFORE NOVEMBER 1, 2005 CONTAINED COVERS THAT ATTACHED TO THE SHELL USING 6 J-HOOKS.EVENFLO IS RECALLING ALL SEATS PRODUCED WITH 6 J-HOOKS.EVENFLO REPORTS THAT UNITS BUILT AFTER OCTOBER 1, 2005 INCLUDE TWO ADDITIONAL MECHANICAL ATTACHMENTS [J-HOOKS] FOR THE CLOTH COVER AT THE APPROXIMATE LOCATION OF THE OCCUPANT'S THIGHS THAT RESTRICT ACCESS TO THE FOAM LINER. ODI FINDS THAT THE COMPLAINT RATE FOR THE 8 J-HOOK FABRIC COVER IS ONE-EIGHTH THAT OF THE 6 J-HOOK FABRIC COVER.THIS INVESTIGATION IS CLOSED.

CHILD SEAT:MATERIAL/PADDINGLed to recall 07C008000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Apr 4, 2008
1 injury reported

MY 4 MONTH OLD CHILD'S FACE WAS DEEPLY SCRATCHED BY THE SHARP CHEST CLIP THAT COMES STANDARD ON ALL EVENFLO CAR RESTRAINT SYSTEMS. I BOUGHT THE CARSEAT FROM BABIES-R-US. I HAVE SINCE RECEIVED MY MONEY BACK FROM EVENFLO AND THEY TOLD ME TO DESTROY THE ENTIRE CARSEAT, WHICH I DID. BUT THAT NEGLECTS THE ISSUE OF THE CHEST CLIP BEING WAY TOO SHARP TO EVER BY ON ANYTHING MADE FOR BABIES ANYWAY. I NOTIFIED THE MANAGER AT THE STORE BUT. GOT NO WHERE. MY BABY SHOULD HAVE NEVER BEEN INJURED. I DON'T WANT ANYBODY ELSE'S CHILD TO GET INJURED EITHER. A CHILD COULD GET INJURED IN THE EYE AS WELL. THE SCRATCH WAS VERY CLOSE UNDER HIS LEFT EYE. THANK YOU, J. JOHNSON *TR

NHTSA ID
10223343
Incident
Jun 10, 2007
Seat belts
Filed Dec 22, 2007

I RECEIVED A LETTER FROM EVENFLO REGARDING THE DEFECT WITH THE TRIUMPH CAR SEAT. WHEN ATTEMPTING TO GET THE REMEDY FOAM LINER FOR MY SEAT I WAS TOLD THAT MY SEAT (MODEL # 3891609P1) IS NOT AFFECTED BY THE RECALL. I HAVE THE SAME PROBLEM WITH MY CAR SEAT. MY SON IS ABLE TO PULL BACK THE LINER AND PULL OFF PIECES OF THE STYROFOAM AS WELL. *TR

NHTSA ID
10212550
Incident
Dec 15, 2007
Seat belts
Filed Nov 29, 2007

TL*THE CONTACT OWNS A 2005 EVENFLO TRIUMPH, MODEL NUMBER 3891609P1 CHILD SEAT. THE CHILD SEAT HAS A BUCKLE THAT STRAPS INTO THE BASE AND HOLDS THE LEFT AND RIGHT STRAPS ACROSS THE CHEST TOGETHER. THE BUCKLE CRACKED AND THE STRAPS WERE NO LONGER BEING HELD TOGETHER AND PROPERLY SECURING THE CHILD. UPDATED 03-05-08 *BF

NHTSA ID
10210306
Incident
Nov 29, 2007