RoadVitals

1999 Excelsior-Henderson Hcx-Super X

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 29, 2000
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1999 Excelsior-Henderson Hcx-Super X, most frequently naming the seat belts category. 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

SQ99024OpenInvestigation

FUEL PUMP CAMPAIGN

Opened Oct 27, 1999

WARRANTY CAMPAIGN 99-01 WAS ISSUED ON AUGUST 2, 1999.THE BULLETINADDRESSES A FUEL LINE THAT COULD DISCONNECT FROM THE FUEL PUMP REGULATOR BODY.THIS WOULD RESULT IN THE LOSS OF FUEL PRESSURE AND CONSEQUENTLY STALL THE MOTORCYLCE.THIS INVESTIGATION IS OPEN TO EVALUATE THE SCOPE OF THE PROBLEM AND TO DETERMINE THE SAFETY CONSEQUENCE.EXCELSIOR-HENDERSON HAS AGREED TO CONDUCT A SAFETY RECALL CAMPAIGN TO NITIFY OWNERS OF THE AFFECTED MOTORCYCLES TO RETURN TO THE DEALER AND HAVE THEIR MOTORCYCLES REPAIRED.

VEHICLE SPEED CONTROL:LINKAGES

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Aug 29, 2000

THE RETAINER CLIP USED ON THE 5-POINT HARNESS OF THE EVENFLO HORIZON V CONVERTIBLE CAR SEAT (WHICH IS THE SAME ONE USED WITH MANY OTHER 5-POINT HARNESSES) IS INADEQUATE TO PROTECT OUR CHILDREN. MY SON FIGURED OUT HOW TO UNHOOK THE RETAINER CLIP AT 9 MONTHS, AND AT 14 MONTHS DOES SO ABOUT EVERY 5 MINUTES OF TRAVEL. ONCE HE UNHOOKS THE RETAINER CLIP, HE IS ABLE TO SLIP HIS ARMS OUT OF THE STRAPS UNLESS I REHOOK THE CLIP IMMEDIATELY. THESE SEATS ARE MADE FOR CHILDREN UP TO 40 POUNDS (MY 14 MONTH OLD IS AN AVERAGE 23 POUNDS, SO WE EXPECTED MANY MORE MONTHS OF USE FROM THIS SEAT), BUT EVEN IF MY SON COULD BE CALLED AN ESCAPE ARTIST, SURELY THOUSANDS OF 2-YEAR OLDS HAVE FIGURED OUT HOW TO ESCAPE AS WELL. I AM EXTREMELY DISAPPOINTED IN THE INADEQUACY OF THIS RETAINER CLIP AND THE FACT THAT IT IS IN USE ON SO MANY CAR SEATS WHEN IT OFFERS NO PROTECTION IF THE CHILD CAN UNHOOK IT SO EASILY.

NHTSA ID
729496
Incident
Mar 15, 2000