RoadVitals

1999 Excelsior-Henderson Hcx-Super X Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 29, 2000
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Excelsior-Henderson Hcx-Super X, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Seat belts1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

THE RETAINER CLIP USED ON THE 5-POINT HARNESS OF THE EVENFLO HORIZON V CONVERTIBLE CAR SEAT (WHICH IS THE SAME ONE USED WITH MANY OTHER 5-POINT HARNESSES) IS INADEQUATE TO PROTECT OUR CHILDREN. MY SON FIGURED OUT HOW TO UNHOOK THE RETAINER CLIP AT 9 MONTHS, AND AT 14 MONTHS DOES SO ABOUT EVERY 5 MINUTES OF TRAVEL. ONCE HE UNHOOKS THE RETAINER CLIP, HE IS ABLE TO SLIP HIS ARMS OUT OF THE STRAPS UNLESS I REHOOK THE CLIP IMMEDIATELY. THESE SEATS ARE MADE FOR CHILDREN UP TO 40 POUNDS (MY 14 MONTH OLD IS AN AVERAGE 23 POUNDS, SO WE EXPECTED MANY MORE MONTHS OF USE FROM THIS SEAT), BUT EVEN IF MY SON COULD BE CALLED AN ESCAPE ARTIST, SURELY THOUSANDS OF 2-YEAR OLDS HAVE FIGURED OUT HOW TO ESCAPE AS WELL. I AM EXTREMELY DISAPPOINTED IN THE INADEQUACY OF THIS RETAINER CLIP AND THE FACT THAT IT IS IN USE ON SO MANY CAR SEATS WHEN IT OFFERS NO PROTECTION IF THE CHILD CAN UNHOOK IT SO EASILY.

NHTSA ID 729496 · filed Aug 29, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .