RoadVitals

1999 Excelsior-Henderson Hcx-Super X Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 29, 2000
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 29, 2000

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 1999 Excelsior-Henderson Hcx-Super X. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Seat belts
Filed Aug 29, 2000

THE RETAINER CLIP USED ON THE 5-POINT HARNESS OF THE EVENFLO HORIZON V CONVERTIBLE CAR SEAT (WHICH IS THE SAME ONE USED WITH MANY OTHER 5-POINT HARNESSES) IS INADEQUATE TO PROTECT OUR CHILDREN. MY SON FIGURED OUT HOW TO UNHOOK THE RETAINER CLIP AT 9 MONTHS, AND AT 14 MONTHS DOES SO ABOUT EVERY 5 MINUTES OF TRAVEL. ONCE HE UNHOOKS THE RETAINER CLIP, HE IS ABLE TO SLIP HIS ARMS OUT OF THE STRAPS UNLESS I REHOOK THE CLIP IMMEDIATELY. THESE SEATS ARE MADE FOR CHILDREN UP TO 40 POUNDS (MY 14 MONTH OLD IS AN AVERAGE 23 POUNDS, SO WE EXPECTED MANY MORE MONTHS OF USE FROM THIS SEAT), BUT EVEN IF MY SON COULD BE CALLED AN ESCAPE ARTIST, SURELY THOUSANDS OF 2-YEAR OLDS HAVE FIGURED OUT HOW TO ESCAPE AS WELL. I AM EXTREMELY DISAPPOINTED IN THE INADEQUACY OF THIS RETAINER CLIP AND THE FACT THAT IT IS IN USE ON SO MANY CAR SEATS WHEN IT OFFERS NO PROTECTION IF THE CHILD CAN UNHOOK IT SO EASILY.

NHTSA ID
729496
Incident
Mar 15, 2000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .