RoadVitals

2023 Fccc Xcm

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 28, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Fccc Xcm. 3 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V038000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jan 28, 2025
277 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2022-2024 Freightliner Custom Chassis XCM, 2022-2025 Custom Chassis XCR, 2024 Custom Chassis XBS, and 2024-2025 Custom Chassis XCS chassis, equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
The remedy: Cummins will replace the fuel hoses, free of charge. Owner notification letters were mailed March 11, 2025. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is F1016.
Daimler Trucks North America, LLCManufacturer number F1016View on NHTSA.gov
23V238000

STEERING:LINKAGES:TIE ROD ASSEMBLY

Apr 4, 2023
306 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
The risk: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
The remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Daimler Trucks North America, LLCManufacturer number FL970View on NHTSA.gov
22V554000

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Jul 29, 2022
1,375 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
The risk: Unexpected engine shut down can increase the risk of a crash.
The remedy: Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
Daimler Trucks North America, LLCManufacturer number FL-949View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

WI24-019

ENGINE

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

CXA_10_17_CARB Truck Chec

ENGINE

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

FICM Setup

ENGINE

Draft Fuel Injection Cleaning Machine (FICM) Setup Instructions

FICM Priming

ENGINE

Fuel Injection Cleaning Machine Priming Procedures

FICM Cleaning

ENGINE

Cleaning Gen5 Engine Fuel Injectors

FICM Email

ENGINE

Fuel Injector Cleaner Updated Procedure

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fccc Xcm by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025030—
2024020—
2023Viewing030—
2022130—
2021140—
2020040—
20190110—
20186100—
20170101—
2016091—
2015081—
2014051—
2013141—
2012031—
2011121—
2010000—
2009000—
2008000—
2007200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.